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6.0 - 10.0 years

5 - 9 Lacs

Mumbai

Work from Office

Your Role Install, configure, and manageNutanix storage and VDI solutions Deploy and manageNutanix clusters, VMs, networks, and backups Monitor and maintain cluster performance, handle alerts, upgrades, and support Managedisaster recoveryusing Nutanix, VMware, and Hyper-V Administer physical and virtualWindows servers Lead and mentor team members; drive process improvements Document and analyze server infrastructure changes Provide 24/7 support Your Profile ExperiencedL3 Nutanix & VMware Engineer with 611 years of expertise in managing and optimizing enterprise infrastructure. Skilled in Nutanix unified storage,VDI solutions,cluster deployment, anddisaster recoveryusingVMware,Hyper-V, andCIS...

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Technical Support Specialist at Palo Cortex XDR, you will be responsible for providing technical support to customers and partners. Your role will include offering technical services such as writing scripts, troubleshooting, and sharing best practices with customers. You will manage support cases efficiently to ensure that issues are properly recorded, tracked, resolved, and followed up on in a timely manner. Additionally, your responsibilities will involve fault isolation and root cause analysis for technical issues, as well as publishing Technical Support Bulletins and other technical documentation in the Knowledge Base. You will review technical documentation for training materials, ...

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1.0 - 3.0 years

4 - 7 Lacs

Mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

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5.0 - 8.0 years

7 - 11 Lacs

Visakhapatnam

Work from Office

Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to...

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5.0 - 8.0 years

7 - 11 Lacs

Visakhapatnam

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

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5.0 - 8.0 years

3 - 6 Lacs

Mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

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6.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for designing and contributing to infrastructure improvements, architecture, development, and monitoring of a global distributed platform. Your role will involve developing infrastructure as code, maintaining common tools and infrastructure, such as CI/CD pipelines, monitoring, cluster management, config management, etc. Additionally, you will be writing code and contributing to the software architecture of a highly concurrent, high-throughput IaC abstraction layer on AWS. You will also contribute to improving the security posture of AWS Infrastructure using the AWS well-architected framework. Your focus areas will include encryption of data (S3, EBS, etc), deploying ...

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a SharePoint and VMware Administrator, your responsibilities will include installing the SharePoint platform, integrating applications, and creating libraries. You will be involved in adding users, controlling access to document libraries, and setting permissions to ensure data security. Performing regular maintenance of the SharePoint platform, servers, and intranet will be essential to ensure smooth operations. Troubleshooting and resolving any SharePoint issues or malfunctions that may arise will be a key part of your role. You will also provide support to end-users and conduct training sessions to enhance their understanding of SharePoint functionality. Performing data retrieval and b...

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3.0 - 7.0 years

3 - 7 Lacs

Bengaluru

Work from Office

We are seeking Service Desk Analyst to join our team in India. The primary responsibility of the Analyst will be to provide efficient and reliable remote support to our Global Customer base. You will be the first point of contact for technical issues and will play a crucial role in resolving incidents and ensuring customer satisfaction. Responsibilities: Being part of the team to address Incidents and Service Requests reported by users of 24/7 - 365 Days work environment. Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Chat, & Offline tickets. Create/ update end-user guides, Service Desk Knowledge Bas...

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8.0 - 10.0 years

8 - 12 Lacs

Visakhapatnam

Work from Office

VCF Must to Have- vSphere with hands on ExperiencevSANAria ( Operations)VCF ImplementationVCF Migration Good to Have- HCXTanzuVCF9 Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms...

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

Wipro Limited is a prominent technology services and consulting company dedicated to developing innovative solutions to meet the intricate digital transformation needs of clients. With a comprehensive range of capabilities in consulting, design, engineering, and operations, Wipro assists clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. The company, with a workforce and business partners spread across 65 countries, is committed to supporting customers, colleagues, and communities in navigating an ever-evolving world. As a prospective candidate, you are expected to possess excellent communication skills with the ability to empathize, pacify...

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

The role of VDI SME (Subject Matter Expert) involves maintaining and updating security agents on VDI infrastructure and software on VDI images (VDAs). You will be responsible for managing and supporting VDI environments, which includes tasks such as sizing, image maintenance (merging, consolidation, deletion), and delivery group configuration. Additionally, you will implement and update VDI security policies using tools like AppSense. As a VDI SME, you will troubleshoot issues related to Citrix, Windows/Linux OS, security tools, VMs, and hardware, and escalate them when necessary. It will be part of your responsibilities to perform OS (Windows/Linux), firmware, and security patching and upda...

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5.0 - 8.0 years

8 - 12 Lacs

Pune

Remote

Looking engineers for managing and migrating Active Directory and Domain environments, as well as leading VMware infrastructure projects, Windows Server 2012, 2016, 2019, and 2022, Level 2 and Level 3 systems. supporting customers to the US & UK Required Candidate profile NP- 15 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

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1.0 - 5.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Serve as the first point of contact for onsite IT support within the Hyderabad location- Address and resolve hardware issues on end-user devices (laptops, desktops, monitors, docking stations, etc-)- Provide hands-on support for users operating in a Virtual Desktop Infrastructure (VDI) setup- Install, troubleshoot, and maintain locked-down laptops with standardized build images - Handle local site-level IT support tickets assigned from the central Service Desk - Perform Layer-1 network troubleshooting , such as cable testing, patching, and basic connectivity checks- Escalate unresolved issues to L2/L3 support as needed while ensuring proper documentation- Follow established ITIL processes an...

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8.0 - 13.0 years

0 Lacs

Pune, Chennai, Bengaluru

Work from Office

Job Description of Workplace Architect - IT Infrastructure Services Exp- 8 to 12 years Location- PAN India Core Responsibilities JobDescription The Workplace transformation/END USER COMPUTING Architect Presales will be primarily responsible for creating winning Propositions and solutions for all Digital workplace opportunities. The Workplace transformation/END USER COMPUTING Architect may also have responsibility to lead a team, provide technical leadership, guidance and mentoring to the team. He/she will also be responsible for front ending all Solution Discussions with Customers and Onsite Sales Requirements Min. 5+ years of IT experience, mostly in the areas of Infrastructure services and...

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4.0 - 7.0 years

9 - 12 Lacs

Chennai

Hybrid

Senior Service Desk Engineer Job Description & Skills Required Extensive technical expertise in IT Service Desk operations via chat, email, and voice, with demonstrated leadership abilities. Proven experience (58 years) in managing and resolving complex incidents, ensuring SLA compliance. Exceptional communication skills, enabling professional engagement with end users and stakeholders, including keeping them informed on incident progress, changes, and outages. Strong remote L2/L3 support background for desktop, laptop, and application-related escalations. Ability to mentor and guide junior engineers, collaborating effectively with cross-functional teams. Fluent English proficiency (written ...

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Wipro Limited is a leading technology services and consulting company that focuses on creating innovative solutions to meet clients" complex digital transformation needs. With a global presence of over 230,000 employees and business partners in 65 countries, Wipro is committed to helping customers, colleagues, and communities thrive in an ever-changing world. As a candidate for the position, you should possess excellent communication skills and the ability to empathize, pacify, and handle irate customers effectively. Technical knowledge in troubleshooting base operating system issues and a willingness to learn new technologies are essential for this role. Responsibilities include troubleshoo...

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You deserve to do what you love, and love what you do, a career that works as hard for you as you do. At Fiserv, we are more than 40,000 FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices - if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. The role of the VDI Engineer is to plan and implement solutions to improve the availability, scalability, latency, and efficiency of virtual endpoints and associated services. The position will require extensive technical expertise in the virtualization areas of Windows365 ...

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5.0 - 8.0 years

6 - 10 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Senior Vmware vSphere Admin Senior Vmware vSphere Admin Detailed JD Should have good exposure in Managing of Multiple Virtualized Infrastructure (ESXi ). Implemented & Maintained Infrastructure: vSphere Client, ESXi, vCenter, HA, DRS, vMotion, svMotion, NAS, SAN, vSAN, VSS, DVS, NSX, Snapshots, Templates etc. Should have Handson experience on Various VMware Tools Should be able to guide and assist team in upgrading VMWare Infra. Should be able to lead and mitigate complex server issues. Responsible for RCA preparation Responsible to review a...

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4.0 - 8.0 years

4 - 8 Lacs

Pune

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

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5.0 - 8.0 years

6 - 10 Lacs

Pune

Work from Office

Should have good exposure in Managing of Multiple Virtualized Infrastructure (ESXi ). Implemented & Maintained Infrastructure: vSphere Client, ESXi, vCenter, HA, DRS, vMotion, svMotion, NAS, SAN, vSAN, VSS, DVS, NSX, Snapshots, Templates etc. Should have Handson experience on Various VMware Tools Should be able to guide and assist team in upgrading VMWare Infra. Should be able to lead and mitigate complex server issues. Responsible for RCA preparation Responsible to review all implement the same. Responsible on planning and implementing Latest fixes / Patches proactively. Performance capacity management on VMWare Analyze Problems & ensuring all best industry standard practice followed. Respo...

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1.0 - 2.0 years

8 - 12 Lacs

Mumbai

Work from Office

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Bec...

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1.0 - 5.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

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