208 Vdi Jobs - Page 2

We are looking for "DaaS (Desktop as a Service (VD)) Specialist" with Minimum 6 years experience Contact- Yashra (95001 81847) Required Candidate profile Desktop as a Service (DaaS) Specialist Minimum of 5 years of experience in managing and supporting DaaS solutions. managing, maintaining, and optimizing our DaaS infrastructure

Hi Job Seekers, Solugenix ( www.solugenix.com ) is looking for Product Support Software Engineer If someone is interested, please share your updated CV at upendra.gonthini@solugenix.com Position Title: Product Support Software Engineer Position Type : Fulltime . Location : Hyderabad / Bangalore Experience : 3-8 Years Shifts : 24/7 Rotational Shifts Work Mode : Onsite (Office) Job Title: Application/Software Product Support Engineer Job Summary: We are seeking a skilled and proactive Application/Software Product Support Engineer to provide L1/L2 support for development and productivity tools deployed on desktops and Virtual Desktop Infrastructure (VDI). The ideal candidate will have a strong foundation in troubleshooting software issues, managing installations, and collaborating with cross-functional teams to ensure optimal performance and uptime of supported applications. Role and Responsibilities: 1. Provide day-to-day support and troubleshooting for software tools used by developers and QA teams on desktop and VDI environments. 2. Handle installation, configuration, and upgrade of supported applications across Windows and VDI platforms. 3. Diagnoses and resolve technical issues related to: 4. Development Tools: Visual Studio Code, Microsoft Visual Studio, JetBrains Tool suite (IntelliJ, PyCharm, etc.), Spring Tool Suite, NodeJS, Java, Python, .NET 5. Testing & Quality Tools: Postman, qTest, SonarQube 6. DevOps & CI/CD: Docker, Nexus Repository Manager 7. Version Control: SourceTree, Git (client integration)` 8. Collaborate with developers and IT infrastructure teams to manage user access, performance issues, and system integration. 9. Maintain documentation for installation guides, support procedures, and knowledge base articles. 10. Escalate unresolved issues to appropriate internal teams or vendors as needed. 11. Assist with license management, patch updates, and software compliance. 12. Monitor application performance and proactively identify potential issues. Required Skills: 1. Bachelors degree in computer science, Information Technology, or related field, or equivalent experience. 2. 37 years of experience in application support or system administration roles. 3. Solid understanding of software development tools, IDEs, and supporting technologies. 4. Experience supporting software in VDI environments (e.g., Citrix, VMware Horizon). 5. Hands-on experience with version control systems and container tools. 6. Strong troubleshooting and analytical skills. 7. Excellent communication and customer service skills Nice to Have: 1. Familiarity with scripting languages (e.g., PowerShell, Bash, Python) for automation. 2. Understanding of network protocols, firewall, and proxy settings that may impact application functionality. 3. ITIL certification or experience working in an ITIL-based support environment. 4. Experience with ticketing systems like ServiceNow, Jira, or Remedy.

Dear Candidate, We are hiring a DevSecOps Engineer to integrate security practices into our CI/CD pipelines and development lifecycle. Ideal for engineers passionate about automation and security. Key Responsibilities: Embed security controls in DevOps pipelines Automate vulnerability scanning, compliance checks, and secrets management Collaborate with developers and security teams to remediate risks Monitor application and infrastructure security in real time Required Skills & Qualifications: Strong knowledge of CI/CD tools (Jenkins, GitLab, etc.) Experience with security tools (Snyk, Aqua, HashiCorp Vault) Familiarity with container security (Kubernetes, Docker) Bonus: Knowledge of cloud security posture management (CSPM) Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Vmware VDI.Experience5-8 Years.

Tata Elxsi is a global design and technology services leader for Automotive, Media, Communications and Healthcare. The Company helps customers reimagine their products and services through design thinking and application of digital technologies such as IoT (Internet of Things), Cloud, Mobility, Virtual Reality, and Artificial Intelligence Roles and Responsibilities : Specialized skillsets such as : Virtualized infrastructure management (VMware, Citrix, Microsoft) Virtualized Desktop Infrastructure (VDI) administration Data centre migration planning and execution Enterprise and hybrid cloud orchestration and automation. Resident Xpert Consultant Key Responsibilities VMWare Thorough understanding of VMware architecture Hands on experience in managing production VMWare clusters. Good in storage concepts Good at vSphere cluster upgrades and troubleshooting VMWare internal networking architecture understanding Physical switch connectivity, resiliency, multi-pathing etc. Nutanix Thorough understanding of Nutanix architecture Very good in virtual networking concepts Installation and configuration of Nutanix Clusters Firmware and Software upgrades on Clusters VM migration from 3-tier to Nutanix AHV (using MOVE) Troubleshooting, performance and availability issues Capacity planning & reporting Collaborate with Nutanix support for advanced troubleshooting. Participate in planning and execution of DR drills (PD, Leap etc.) Requirements Experience in system administration and virtualization technologies Excellent knowledge of Nutanix AOS/AHV and VMware ESXi or other converged or hyperconverged platforms. Able to independently analyse and diagnose highly complex problems across different platforms. Customer centric approach, excellent communication skills High level of comfort performing white boarding sessions, group presentations and other customer centric documentation. Preferred Skills VMware Certification such at VCP or VCAP. Migration of workload, both P2V and V2V. Understanding of storage technologies and data protection technologies like replication, snapshots, backup, restore, etc. Python/PowerShell scripting to automate tasks (Desirable)

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : VMware Horizon Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationTemplateRoleVMware Horizon AdministrationJob TitleView Horizon Career Level10Entity:IO Shared ServicesKey ResponsibilitiesIn-depth knowledge on all Horizon Infrastructure server components like the connection, composer, security/ UAG, App volume manager, DEM, JMP. Cloud POD Architecture.Managing and provisioning virtual desktops like instant clones, instant clones, full clonesCreating desktop pools both dedicated and floating and configuring policies for the VDIs, hands-on experience in troubleshooting issues related to Windows 10/ Windows 11.In-depth knowledge on packaging applications using the app volume manager and Thin-App console.Work as a team player and collaboratively work with multiple teams.Upgrading the Horizon infra to the next best version. Client handling communication, managing team, providing KT both technical and Process related to the new joiners.Managing Citrix Xen-App and Xen-Desktop management.Understanding and hands-on experience of configuring Citrix policies.Basic knowledge of Azure Cloud administration and good to know Azure AVD functionality.Experience on working in incidents, service requests and changes.Experience in creating SOPs and Runbooks Identify RCA for re-occurring issues.Document RCA for P1 and Major incidents, provide technical expertise as per best practices and should come up with automation solutions as per client need. Technical Experience.1.Minimum of 5 years of experience in managing Horizon sites and strong VDI administration skills 2. Hands-on in managing VDI farm, packaging applications and troubleshooting performance-based issues 3. Providing effective inputs to enhance user experience and configuring optimization policies for the environment 4. Deep knowledge on GPOs specific to the Horizon infrastructure, DEM/ View Persona policies and managing the Composer server database, back up of the view components 5. Hands-on experience in working on the View Horizon Console, DEM, and App volume manager console 6. Certificate management and good understanding on VMware vSphere concepts like Snapshot management, HA, DRS, resource pools, template and clone management.7 Should be able to understand architectural set up of an environment and the flow of the user session to connect to the VDI and also RDSH sessions and applications.8. Good to have PowerShell scripting skills. Professional Attributes.1.Should be able to work in 24/7 Rota 2. Should have a minimum experience of 36 months 3. Should have good communication skills 4. Should be ready to acquire new skills 5. Should be flexible during OOH. Educational QualificationGraduate Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, Citrix ADC (NetScaler) Adminis, Services (MCS)Citrix Machine C Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary As a Citrix Virtual App, VDI, NetScaler, MCS (Machine Creation Services), PVS (Provisioning Services), Citrix Cloud, and Application Packaging Support Specialist, you will be responsible for delivering exceptional technical support to clients, ensuring the optimal performance and reliability of Citrix environments. You will interact directly with clients, diagnose and resolve issues, and leverage your expertise to implement effective solutions. Your role will involve collaboration with various teams to maintain and enhance service quality. Roles & Responsibilities- Client Support:Serve as the primary point of contact for clients, providing expert support for Citrix Virtual Apps, Desktops, NetScaler, MCS, PVS, Citrix Cloud, and application packaging.- Issue Resolution:Accurately diagnose client issues, interpret technical problems, and design comprehensive solutions based on in-depth product knowledge.- System Maintenance:Ensure the continuous smooth operation of Citrix environments, including Virtual Apps, Desktops, NetScaler (as Citrix Access Gateway and Load Balancer), MCS, PVS, Citrix Cloud, and application packaging tools, addressing and resolving any disruptions promptly.- Application Packaging:Utilize Citrix native tools and third-party solutions to package applications for deployment within the Citrix environment.- User Profile Management:Manage user profiles using Citrix UPM (User Profile Management) and third-party tools to ensure consistent and reliable user experiences.- NetScaler Configuration:Configure and manage various NetScaler appliances (VPX, MPX, SDX) for Citrix Access Gateway (CAG), Load Balancing (LB), and perform Multi-Factor Authentication (MFA) setups. Manage firmware upgrades and ensure optimal performance.- Migration Projects:Execute migrations from older Citrix versions (e.g., XenApp 6.5, Xen-Desktop 7.x) to the latest versions (e.g., Citrix Virtual Apps and Desktops 1912 LTSR, 7.x)- Disaster Recovery (DR):Implement and maintain DR solutions for Citrix environments, ensuring business continuity (e.g., leveraging Citrix Cloud Disaster Recovery).- Patching and Updates:Manage patching and updates for Citrix infrastructure servers, VDI, and associated components to ensure security and performance.- Monitoring and Analytics:Utilize Citrix native tools (e.g., Citrix Director, Citrix Analytics) for proactive monitoring and performance analysis.- Automation**:Implement automation for routine tasks using Citrix native capabilities (e.g., Citrix PowerShell SDK, Citrix App Layering).- Infrastructure Hardening:Implement hardening techniques to secure Citrix infrastructure against vulnerabilities.- Vulnerability Remediation:Identify, assess, and remediate vulnerabilities within the Citrix environment.- Certificate Management:Manage and renew certificates on NetScaler appliances to ensure secure communication. Professional & Technical Skills- Must-Have Skills: - Citrix Virtual Apps and Desktops Administration - Citrix ADC (NetScaler) Administration and Configuration - Services (MCS)Citrix Machine Creation - Citrix Provisioning Services (PVS) - Citrix Cloud Services Administration - Application Packaging using Citrix native tools and third-party solutions - Citrix User Profile Management (UPM) and third-party profile management tools - NetScaler configuration and management for Citrix Access Gateway (CAG) and Load Balancing (LB) - Experience with various NetScaler appliances (VPX, MPX, SDX) - Experience in configuring MFA and managing firmware upgrades on NetScaler - Experience migrating from older Citrix versions (e.g., XenApp 6.5, Xen-Desktop 7.x) to latest versions (e.g., Citrix Virtual Apps and Desktops 1912 LTSR, 7.x) - Disaster Recovery (DR) solutions for Citrix environments - Patching and updating Citrix infrastructure servers and VDI environments - Monitoring and analytics using Citrix native tools (e.g., Citrix Director, Citrix Analytics) - Automation using Citrix native capabilities (e.g., Citrix PowerShell SDK, Citrix App Layering) - Hardening of Citrix infrastructure - Vulnerability remediation - Certificate management and renewal on NetScaler appliances - Strong understanding of system and application support - Experience in troubleshooting and problem-solving within Citrix environments Good-to-Have Skills: - Software Quality Assurance (SQA) - Familiarity with other virtualization technologies and tools - Proven experience in supporting Citrix Virtual Apps, Desktops, ADC (NetScaler), MCS, PVS, Citrix Cloud, and application packaging.- Excellent analytical and diagnostic skills with a strong ability to think critically and solve complex problems.- Exceptional communication and interpersonal skills to interact effectively with clients and internal teams.- Ability to work independently and as part of a team in a fast-paced environment.- Relevant certifications in Citrix (e.g., CCA-V, CCP-V, CCE-V) are preferred. Additional Information:- The candidate should have minimum 3 years of experience in Citrix Virtual App, VDI, NetScaler, MCS.- This position is based at our Bengaluru office.- A 15-year full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Virtual Desktop Operations team within Barclays Collaboration Services fronts the service delivery of a 24x7 third-level and engineering support service across ConnectApps and VDI solutions within the firm. The team aim to pro-actively improve the environment through monitoring and automation, and so ensure Service Operations continue to underpin the growth of the business as a whole.Purpose of role:To provide 24*7 supports to internal & external users. Manage Multiple Citrix farms and VDI. Managing multiple Citrix XenApp and XenDesktop/VDI farms (monitoring, housekeeping, changing, app releasing and many other BAU tasks)Developing and integrating of key technology solutionsKey AccountabilitiesManage Citrix XenAppp and XenDesktop/VDI systems (monitoring, capacity management and planning, business continuity management, housekeeping)Manage Citrix cloud integration, including DaaS, Performance Analytics and Security Analytics. Manage Remote Desktop PC deployment, Configuration and TroubleshootingMonitoring the performance of Citrix components to maintain the consistent user experience Implement releases, undertake installation and maintenance of applications to Citrix\VDI platform Provide 3rd line support for incidents and problems, respond to user queries and data requests efficiently Analyse incidents, identify root causes and provide solutions for system issues.Analyse existing workloads and implement automations where possibleAssist other line technicians with support issues where required and mentor them where necessary Provide technical support and advice to usersCompose required service\support documentationUnderstanding of the security protocols within the banking environmentAssists in integrating, configuring and testing infrastructure solutions provided by EngineeringTake direction from Engineers and Senior Engineers in all areas of system support and system performanceEnsures quality and efficiencies in implementation and maintenance of systemsBroad understanding of BCM/DR related activities within the serviceCapacity Planning and MonitoringPerson SpecificationStrong broad and current technology knowledge acquired in enterprise scale infrastructure organization.Skills and experience of Citrix technologies, XenApp, Xendesktop, Storefront etc.Skills and Experience of managing Citrix Cloud and on prem environmentExperience of manging Azure VDI deploymentExperience of managing large scale VDI/RPC deploymentsExperience of monitoring capacity and performance of Citrix componentsKnowledge of Microsoft desktop operating systems in enterprises.Knowledge of VMware virtualization products in enterprises.Experience of monitoring capacity and performance of Citrix componentsKnowledge of Microsoft desktop operating systems in enterprises.Knowledge of VMware virtualization products in enterprises.Knowledge of Ivanti products in enterprises.Familiarity with enterprise software deployment products.Demonstrated understanding of desktop virtualization concepts.Awareness of application virtualization and application streaming concepts.Familiarity with diverse hardware platformsA track record of working within a services/support organization and familiarity.Understanding of Remote Support Solutions.Experience of working with global enterprise support teams.A confident and motivated person, with demonstrable experience working in a challenging / high pressure environment.Experience of working within a truly global organization, and the challenges that brings (time zone, culture, etc.).Can demonstrate experience in managing a variety of improvement streams.A proven track history of manipulation of large amounts of raw data and the ability to represent this to senior stakeholders in a clear and succinct manner.Strong communication and senior management presentation skills. Additional Information:- The candidate should have minimum 5 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Administer Citrix environments, ensuring the availability and security of Citrix-based virtual desktop infrastructure (VDI). Troubleshoot and optimize Citrix services, manage user access, and maintain system health.

Configure, administer, and support Citrix environments to ensure seamless virtual desktop infrastructure (VDI) and application delivery. You will troubleshoot issues, optimize performance, and ensure security. Expertise in Citrix systems and virtualization is required.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

73921 | Operations | Professional | Allianz Technology | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" . Overall Objectives of Job: The Product Owner (PO) is accountable for maximizing the customer s value of the product resulting from the work of the team. He / she is the sole person responsible for creating and prioritizing the Product Backlog. He / she must define vision of the product in close alignment with various global or local stakeholder across multiple hierarchical levels. He/ she needs to understand customers, market, competition, and needs to be able to identify trends and opportunities in each of these areas Develops a clear customer-centric vision, strategy, and roadmap for the Intune product Liaises with technical experts, delivery experts or respective service providers to ensure the service is balanced between both standard solutions and customer needs The Workplace Service department is responsible for operation of a modern workplace for all employees and partners of the Allianz Group. This includes notebooks, applications, desktops, virtual clients (AVC/VDI), file services, Office 365, mailing, and other products. This opening is for a Product Owner who would be overseeing timely deliverables of applications to customers and end to end governance of applications while in Workplace Platforms. The individual will be responsible to make decision based on evidence to improve customer outcomes, improve efficiency and quality, organizational capabilities, and business results under challenging environments. The focus will be to constantly improve on what is being delivered by adopting an inspect and adapt mindset. Qualification Experience Bachelor Degree preferably in IT, Business Administration or comparable degree. Work experience in an international environment desirable Skills/Specific Tasks/Activities performed The role demands expertise in Intune, automation frameworks, and stakeholder collaboration to deliver solutions that bring forward the Intune optimization. Accountable for maximizing the value of the product, resulting from the work of the agile team that is responsible for the delivery of the product increments Prioritizes and manages the Product Backlog, including clearly expressing Product Backlog items, ordering the items to best achieve goals and missions, representing the desires of the stakeholders in the Product Backlog and ensuring that the Product Backlog is visible Manages cross functional dependencies between epics and user stories in alignment with stakeholders Links objectives to key results to increase transparency how the outcomes of the product contribute to important priorities throughout the organization Ensures that the Team understands the backlog items to the needed level Ensures that product increments are delivered in high quality and iteratively considering customer and stakeholder feedback thus ensuring continuous product improvement Clearly points out and provides solutions for product-related impediments Collaborates with other Product Owners

Strong Linux administration knowledge. Manage and troubleshoot High Performance Computing (HPC) environments, including CAE software. Troubleshoot failed HPC jobs and manage job schedulers like PBS/SLURM/LSF/SGE. Configure and maintain VDI, Storage (Isilon, Scratch/DDN), and SAN. Integrate new CAE applications into existing HPC clusters. Manage application knowledge on CAE applications like STARCCM, Abaqus, Numeca, LS DYNA, Preonlab, Converge, Console, and Altair applications (ANSA, Hypermesh, Hyperworks, Medina). Primary Skills Strong knowledge of HPC hardware (CPUs, GPUs, InfiniBand) and storage technologies (Dell Isilon, Western Digital, DDN). Experience with operating systems like CENTOS, Ubuntu, Redhat. Familiarity with cloud-based HPC solutions. Excellent communication and problem-solving skills Secondary Skills Strong experience in Linux Experience in High Performance Computing (HPC) Hands on experience in Job scheduler (PBS/SLURM)

Responsibilities/ Duties Ensure that all installed systems and infrastructure are managed and monitored on an ongoing basis and overseeing the development and installation of new networking and computing infrastructures. Providing support for the installation, configuration, testing, and maintenance of OS, application software, and system management tools. Implementing best practices for system security and data backups. Anticipating potential issues or bottlenecks and identifying possible solutions. Troubleshooting and resolving all technical issues when they arise. Communicating effectively to ensure the setup process runs smoothly. Administer and optimize VDI solutions to provide a seamless and secure virtual desktop experience. Collaborate with end-users and IT teams to troubleshoot VDI-related issues and ensure optimal performance. Solve any issues which occurs into the company owned devices such as Google Workspace, Slack and Zoom Develop tooling and processes to facilitate end-user asset management, provisioning and tracking. Build and maintain cross-functional relationships with internal teams to drive initiatives. Oversee and provide operations support including account management, workflow, log analysis, troubleshooting and service optimization. Assist in ongoing evaluation and management of major vendor relationships and outsourcing arrangements. Develop system-monitoring and support automation to enhance and scale the quality of support. Provide emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed. Criteria for the Role! Bachelor's degree in computer science, information systems, or related field. Proven track record of installing, configuring, and troubleshooting Linux, Windows and Mac. Exceptional knowledge of networking technologies (OSI network layers, TCP/IP). Familiarity with administration, performance tuning, and system monitoring. Good communication skills (written, verbal, and face-to-face). Experience administering SaaS applications, Google Workspace, Slack, and Zoom In-depth knowledge of identity and access management concepts and practices. Ability to create, analyze and action the output of custom reports. Proven track record of Network Management. Access points setting up and managing LAN and WAN networks, firewall and switches. Familiarity with compliance is a good to have Has managed or has experience maintaining and installing Video Solutions(Hikvision, Cisco or Omni). CCTV and DVR. Competency Information security and integration skills Asset management skills Understanding of networks Communication Skills Problem solving Strategic thinking Attention to details.

Required Qualifications Hands-on expertise in designing and managing Windows Virtual Desktop (WVD) Strong knowledge of Azure services, including Azure AD, networking, storage, and security. Experience with Citrix Virtual Apps and Desktops or VMware Horizon is highly desirable. Experience with PowerShell scripting and automation tools. Knowledge of networking protocols, VPN, and firewall configurations. Familiarity with virtualization concepts, VDI technologies, and desktop OS management. Certifications in Azure Administrator Associate or Azure Solutions Architect are an advantage Experience leading and managing technical teams. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills.

Job summary The Program Manager will oversee the implementation and management of VDI solutions including VMware VDI and Citrix VAD within a hybrid work model. This role requires a strategic thinker who can drive efficiency and innovation in virtual desktop infrastructure projects. The candidate will collaborate with cross-functional teams to ensure seamless integration and optimal performance contributing to the companys technological advancement and societal impact. Responsibilities Lead the planning and execution of VDI projects ensuring alignment with business objectives and timelines. Oversee the deployment and management of VMware VDI and Citrix VAD solutions optimizing performance and user experience. Collaborate with IT teams to integrate VDI solutions with existing infrastructure enhancing operational efficiency. Provide technical guidance and support to team members fostering a collaborative and innovative work environment. Monitor project progress and performance metrics identifying areas for improvement and implementing corrective actions. Develop and maintain documentation for VDI solutions ensuring compliance with industry standards and best practices. Coordinate with stakeholders to gather requirements and feedback ensuring solutions meet user needs and expectations. Implement strategies to enhance security and data protection within VDI environments safeguarding company assets. Facilitate training sessions for end-users and IT staff promoting effective use of VDI technologies. Evaluate emerging technologies and trends in VDI recommending enhancements to improve service delivery. Manage vendor relationships and contracts ensuring cost-effective procurement of VDI solutions and services. Drive continuous improvement initiatives leveraging data analytics to optimize VDI performance and user satisfaction. Ensure adherence to company policies and procedures maintaining a high standard of quality and reliability. Qualifications Possess strong expertise in VMware VDI and Citrix VAD with proven experience in managing complex VDI environments. Demonstrate excellent problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently. Exhibit strong communication skills capable of conveying technical concepts to non-technical stakeholders. Have a solid understanding of network infrastructure and security protocols ensuring robust VDI implementations. Show proficiency in project management methodologies with a track record of successful project delivery. Display adaptability to changing technologies and environments staying current with industry advancements. Hold a bachelors degree in Computer Science Information Technology or a related field with relevant certifications. Certifications Required VMware Certified Professional (VCP) Citrix Certified Associate - Virtualization (CCA-V)

We are seeking an experienced Citrix Administrator with strong Azure Virtual Desktop (AVD) expertise to manage and support our Citrix XenDesktop environment and VMware infrastructure. Candidate will be responsible for the administration, troubleshooting, and support of various Citrix technologies, including XenApp, XenDesktop, Appsense, VMware, and Azure Virtual Desktop. This role will involve working closely with other IT teams, ensuring system availability, performance, and security, while providing L2/L3 support to end users. Citrix Environment Administration: VMware Infrastructure Support: Azure Virtual Desktop (AVD) Management: Security Compliance Mandatory skills Azure Desired/ Secondary skills Citrix Domain Cloud

Mandatory Skills: Vmware VDI. Experience8-10 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Voice Admin. Experience1-3 Years.