1.0 - 4.0 years

1 - 4 Lacs

Gurugram

Work from Office

Reporting to Manager - Operations Language Requirement: Kannada/Telugu, Hindi & English Responsibilities VCIP Officer will carry out customer identification process (CIP) through video calls performing due diligence checks and reviewing KYC documentation. Interaction quality complete and accurate capture of call interactions/Notes. Need to ensure whether defect rates kept under acceptable levels. VCIP Officer must exhibit the highest standard of customer service to ensure customers are comfortable through our verification process. Strict adherence to the lenders/Company credit policy & checklist Strict adherence to KYC norms as per RBI guidelines. Adherence of FTR processing and within prescribed TAT Requirements and skills Work experience as an KYC executive or similar role Excellent MS Office knowledge Outstanding organizational and time management skills Work experience required - minimum 1 year.

Posted 2 months ago

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