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1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type : On-site Working.
Posted 1 month ago
3.0 - 8.0 years
5 - 15 Lacs
Pune, Bengaluru
Work from Office
Hello, Greetings for the day!! We are looking for Desktop / VC Engineer for our Corporate office located at Pune and Bengaluru. Please find description below: IT hardware software Support • Desktops, Laptops, Printer, and iPads support to the users in the Bank. • Software installation, hardware trouble shooting and Whitelist Management in the Bank. • Banks various application installation and setup support. • Printer installation and configuration. • Presentation support, Video and Audio Conference support at all offices. • Desktops and Laptops preventive maintenance. • Basic networking support and inventory management. • Treasury application support. • IT hardware/software/Network support at residence of Bank’s senior management. • Remote support for Bank’s London Branch and other overseas branch. If interested, kindly share your updated resume with basic details on hradmin@vidyaonline.in.
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Mumbai, Thane
Work from Office
Technical Support & Troubleshooting: Provide L2 technical support for VIP users, desktops, laptops, and network devices (Firewall, Switches, Access points). Diagnose and resolve hardware, software, and connectivity issues. Assist in troubleshooting Windows high end laptops, Resolve advanced issues related to identity management, DNS, DHCP, and Group Policies. Provide advanced support for Office 365, VPN, and remote access solutions. Incident & Request Management: Handle escalated tickets from L2 support and provide timely resolutions. Document troubleshooting steps, resolutions, and root cause analysis in ticketing tools Prioritize incidents based on impact and urgency. Follow ITIL best practices for incident, problem, and change management. Network & Security Support: Assist with network troubleshooting (LAN, WAN, Wi-Fi, firewalls, VPN). Monitor system security, including antivirus, endpoint protection, and data backup. Work on access control issues, password resets, and multi-factor authentication (MFA). System Administration & Maintenance: Manage user accounts, permissions, and access control. Perform routine system updates, patch management, and software installations.
Posted 2 months ago
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