Business Analyst Unimed Maritime Solutions

3.0 - 7.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

We are seeking a highly motivated and results-oriented Business Analyst to join our Revenue operations team. Your primary responsibility will involve creating accurate reports and ensuring data integrity and cohesion throughout the customer journey by utilizing various data points from the business CRM to subscription accounting systems. As the ideal candidate for this position, you possess a team player approach, attention to detail, excel at problem-solving through critical analysis, and are driven by process review and continuous improvement. Your role will focus on supporting business operations through insightful data analysis and streamlined reporting to the RevOps Director and stakeholders, while safeguarding and managing data integrity within the tech stack. Additionally, you will play a key role in identifying trends, removing bottlenecks within the RevOps Engine, and suggesting and assisting in the implementation of automations, automated reporting, and seamless system integrations. You will be an integral part of the RevOps team within the Commercial organization, supporting the smooth processes, reporting, analytics, and enablement of the client-facing teams to maximize the effectiveness of the Revenue Engine. Key Responsibilities: - Ensuring accuracy in CRM (Pipedrive) and subscription accounting systems - Collaborating closely with the RevOps Manager to understand CRM and subscription accounting systems for continuous improvement - Building and maintaining strong relationships with pivotal business partners and GTM teams - Monitoring and analyzing key revenue metrics, pipeline performance, and conversion rates across the customer lifecycle - Collaborating with cross-functional teams to optimize revenue processes and remove bottlenecks through workflow design and automation - Suggesting automations, integrations, and managing tools across the revenue tech stack for seamless data flow - Conducting deep-dive analyses to uncover insights that drive strategic initiatives - Supporting the development of revenue models and key performance indicators (KPIs) - Ensuring data cohesion within the CRM system, maintaining consistency, accuracy, and adherence to internal revenue recognition policies - Developing and maintaining reports using advanced Excel skills and data visualization tools (Tableau, Power BI) - Identifying data inconsistencies and implementing corrective measures to maintain CRM data integrity Qualifications: - Proficiency in CRM systems and data analysis and visualization tools such as Tableau, Power BI, Excel/Google Sheets - Advanced Excel skills and data sanitization expertise (knowledge of Power Query and VBA is a bonus) - Experience with marketing automation tools, SQL, RevOps platforms, and tech stack - Experience with workflow processes (design and implementation) - Ability to work independently in a fast-paced high-tech environment - Strong organizational skills and ability to manage priorities effectively - Attention to detail and strong analytical skills - Excellent oral and written communication skills - Commercial awareness and understanding - Self-motivated with the ability to work under own initiative If you are customer-driven, empathetic, efficient, and possess excellent communication skills, and meet the technical skill requirements, we encourage you to apply for this exciting opportunity in our Revenue operations team.,

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