We are seeking a highly skilled and experienced Two Wheeler Technician to join our dynamic service team. The ideal candidate will be responsible for diagnosing, repairing, and performing routine maintenance on motorcycles, scooters, and other two-wheeled vehicles. A strong understanding of two-wheeler mechanics, electrical systems, and a commitment to quality workmanship are essential. Proven experience as a Two Wheeler Technician or similar role, with [e.g., 2-5] years of hands-on experience. ITI certification or equivalent in Automotive Technology, Two-Wheeler Mechanics, or a related field is preferred. In-depth knowledge of various two-wheeler brands and models, including their mechanical and electrical systems. Proficiency in using diagnostic tools, hand tools, and power tools specific to two-wheeler repair. Ability to read and interpret technical manuals and wiring diagrams. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Valid two-wheeler driving license. Ability to work independently and as part of a team in a fast-paced environment. Physical stamina to perform tasks that may require lifting, bending, and standing for extended periods. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
We are seeking a highly skilled and experienced Two Wheeler Technician to join our dynamic service team. The ideal candidate will be responsible for diagnosing, repairing, and performing routine maintenance on motorcycles, scooters, and other two-wheeled vehicles. A strong understanding of two-wheeler mechanics, electrical systems, and a commitment to quality workmanship are essential. Proven experience as a Two Wheeler Technician or similar role, with [e.g., 2-5] years of hands-on experience. ITI certification or equivalent in Automotive Technology, Two-Wheeler Mechanics, or a related field is preferred. In-depth knowledge of various two-wheeler brands and models, including their mechanical and electrical systems. Proficiency in using diagnostic tools, hand tools, and power tools specific to two-wheeler repair. Ability to read and interpret technical manuals and wiring diagrams. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Valid two-wheeler driving license. Ability to work independently and as part of a team in a fast-paced environment. Physical stamina to perform tasks that may require lifting, bending, and standing for extended periods. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Job Title: Two-Wheeler Service Manager Location: Kochi, Kerala Reporting To: General Manager / Dealership Principal Job Summary: The Two-Wheeler Service Manager is a pivotal leadership role responsible for the overall operation, performance, and profitability of the dealership's two-wheeler service department in Kochi, Kerala. This individual will lead, mentor, and motivate a team of service technicians and advisors, ensuring the delivery of exceptional customer service, efficient workshop operations, and adherence to manufacturer standards. The ideal candidate will possess a strong technical background, proven leadership capabilities, excellent customer relations skills, and a deep understanding of the local market dynamics. Key Responsibilities: Service Operations Management: Strategically plan, organize, and control the daily workflow within the service department to maximize efficiency, productivity, and service bay utilization. Oversee job scheduling, technician dispatch, and quality control of all service and repair work, ensuring adherence to manufacturer guidelines and dealership standards. Implement and monitor key performance indicators (KPIs) such as labor efficiency, comeback rates, repair order cycle time, and customer satisfaction scores. Manage and optimize the flow of spare parts, collaborating closely with the parts department to ensure availability and minimize downtime. Maintain a safe, clean, and organized workshop environment, ensuring compliance with all local safety regulations and company policies. Implement and enforce environmental best practices for waste disposal and resource management. Team Leadership & Development: Recruit, train, develop, and retain a high-performing team of service technicians and service advisors. Conduct regular performance reviews, provide constructive feedback, and identify opportunities for professional growth and skill enhancement. Foster a positive, collaborative, and results-oriented team culture, promoting continuous learning and adherence to best practices. Manage team scheduling, attendance, and disciplinary actions as required. Customer Satisfaction & Relationship Management: Champion a customer-centric approach, ensuring all customer interactions are handled with professionalism, transparency, and a focus on satisfaction. Proactively address and resolve escalated customer complaints and concerns, turning challenges into positive customer experiences. Implement strategies to enhance the overall customer service journey, from initial contact to vehicle handover. Build and maintain strong, long-term relationships with customers, fostering loyalty and repeat business. Educate customers on vehicle maintenance needs and recommended services. Financial Performance & Budget Management: Develop, monitor, and manage the service department's budget, ensuring the achievement of revenue, gross profit, and net profit targets. Analyze financial reports, identify trends, and implement corrective actions to optimize profitability. Identify and implement strategies for increasing service sales, including upselling value-added services and genuine parts. Manage operational costs effectively, including labor, consumables, and utilities. Ensure accurate billing, timely collection of payments, and proper handling of cash and credit transactions. Quality Control & Compliance: Establish and enforce rigorous quality control processes for all repairs and services performed. Ensure strict compliance with manufacturer warranty policies and procedures, submitting claims accurately and promptly. Stay abreast of the latest technical advancements, service bulletins, and recall campaigns from two-wheeler manufacturers. Adhere to all local laws, regulations, and industry standards pertaining to vehicle service and repair. Reporting & Analysis: Prepare and present comprehensive reports on service department performance, including revenue, expenses, technician productivity, customer satisfaction, and inventory turns, to the General Manager. Utilize data analytics to identify areas for improvement, forecast future needs, and make informed business decisions. Qualifications: Education: Bachelor's Degree or Diploma in Automobile Engineering, Mechanical Engineering, or a related field. Experience: Minimum of 3-5 years of progressive experience in a two-wheeler service environment. At least 3-5 years of proven experience in a Service Manager or Assistant Service Manager role within a reputable two-wheeler dealership. Strong track record of achieving financial targets and high customer satisfaction. Technical Expertise: In-depth knowledge of two-wheeler mechanical, electrical, and electronic systems. Proficiency in modern diagnostic tools, equipment, and workshop management software (DMS). Familiarity with various two-wheeler brands popular in the Indian market. Managerial & Leadership Skills: Exceptional leadership, team-building, and motivational abilities. Strong organizational skills with the ability to prioritize and manage multiple tasks effectively. Excellent problem-solving, decision-making, and analytical skills. Ability to perform effectively under pressure and in a fast-paced environment. Communication & Interpersonal Skills: Outstanding verbal and written communication skills in English and Malayalam. Strong negotiation and conflict resolution abilities. Ability to effectively interact with customers, technicians, parts staff, and dealership management. Other Requirements: Valid two-wheeler driving license. Proficiency in MS Office Suite (Excel, Word, PowerPoint). A passion for the two-wheeler industry and a commitment to continuous learning. To Apply: Interested and qualified candidates are invited to call /submit their updated resume to Hr Assistant-7356688841. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Sales In-Charge / Branch Sales Manager / Team Lead - Sales (Automotive) Department: Sales Reports To: Sales Manager Job Summary: The Sales In-Charge is a key contributor to the sales team, responsible for achieving individual sales targets, providing exceptional customer service, and potentially guiding or mentoring junior sales associates. This role requires a deep understanding of automotive products, strong sales techniques, and a commitment to customer satisfaction. The Sales In-Charge plays a vital role in enhancing the dealership's reputation and driving revenue. Key Responsibilities: 1. Sales Performance & Target Achievement: Proactively engage with prospective customers, understand their needs, and effectively present vehicle features, benefits, and specifications. Achieve and exceed monthly, quarterly, and annual sales targets for new and/or used vehicles, as well as related products and services (e.g., accessories, financing, insurance). Conduct test drives, demonstrate vehicle capabilities, and answer all customer inquiries thoroughly and accurately. Negotiate sales terms, prepare sales agreements, and finalize transactions in a professional and efficient manner. Utilize CRM systems to track leads, manage customer interactions, and follow up on sales opportunities. Stay updated on product knowledge, industry trends, competitor offerings, and market conditions. 2. Customer Relationship Management: Build and maintain strong, lasting relationships with customers, ensuring a positive purchasing experience from initial contact to vehicle delivery and beyond. Actively listen to customer needs and provide personalized recommendations. Handle customer inquiries, concerns, and complaints with professionalism and a commitment to resolution. Follow up with customers post-sale to ensure satisfaction and encourage referrals. Maintain a high level of customer satisfaction as measured by surveys and feedback. 3. Lead Generation & Prospecting: Identify and pursue new sales leads through various channels, including showroom walk-ins, online inquiries, phone calls, and referrals. Participate in dealership events, promotional activities, and off-site sales initiatives. Develop and implement personal prospecting strategies to expand the customer base. 4. Product Knowledge & Presentation: Possess comprehensive knowledge of all vehicle models, specifications, pricing, features, and available options. Clearly articulate the value proposition of different vehicles and how they meet customer needs. Effectively demonstrate vehicle technology and safety features. 5. Documentation & Compliance: Complete all sales-related paperwork accurately and completely, including sales contracts, finance applications, and registration documents. Ensure full compliance with all dealership policies, procedures, and local, state, and national regulations related to vehicle sales. Maintain organized records of sales activities and customer interactions. 6. Team Collaboration & Mentorship (if applicable): Collaborate effectively with sales managers, finance managers, service departments, and other dealership staff to ensure a smooth customer journey. Potentially guide or mentor junior sales associates, sharing best practices and product knowledge. Contribute to a positive and supportive team environment. Qualifications: Experience: Proven experience (typically 3-5+ years) in automotive sales, with a strong track record of meeting or exceeding sales targets. Experience in a senior sales role or as a team lead is highly desirable. Sales Acumen: Demonstrated strong negotiation, closing, and prospecting skills. Customer Focus: Exceptional interpersonal skills and a genuine commitment to providing excellent customer service. Communication Skills: Excellent verbal and written communication abilities, with the capacity to explain complex information clearly. Product Knowledge: In-depth understanding of automotive products, market trends, and competitive landscape. Technical Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot, or dealership-specific CRMs), Microsoft Office Suite, and online sales platforms. Organizational Skills: Strong organizational and time management skills, with the ability to manage multiple priorities. Problem-Solving: Ability to identify customer needs and offer effective solutions. Education: High school diploma or equivalent required; a Bachelor's degree in Business, Marketing, or a related field is a plus. Driver's License: Valid driver's license with a clean driving record. Working Conditions: Primarily works in a showroom and office environment. May involve working evenings, weekends, and holidays, as is common in automotive retail. Fast-paced and target-driven environment. Requires standing, walking, and demonstrating vehicles for extended periods. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Sales In-Charge / Branch Sales Manager / Team Lead - Sales (Automotive) Department: Sales Reports To: Sales Manager Job Summary: The Sales In-Charge is a key contributor to the sales team, responsible for achieving individual sales targets, providing exceptional customer service, and potentially guiding or mentoring junior sales associates. This role requires a deep understanding of automotive products, strong sales techniques, and a commitment to customer satisfaction. The Sales In-Charge plays a vital role in enhancing the dealership's reputation and driving revenue. Key Responsibilities: 1. Sales Performance & Target Achievement: Proactively engage with prospective customers, understand their needs, and effectively present vehicle features, benefits, and specifications. Achieve and exceed monthly, quarterly, and annual sales targets for new and/or used vehicles, as well as related products and services (e.g., accessories, financing, insurance). Conduct test drives, demonstrate vehicle capabilities, and answer all customer inquiries thoroughly and accurately. Negotiate sales terms, prepare sales agreements, and finalize transactions in a professional and efficient manner. Utilize CRM systems to track leads, manage customer interactions, and follow up on sales opportunities. Stay updated on product knowledge, industry trends, competitor offerings, and market conditions. 2. Customer Relationship Management: Build and maintain strong, lasting relationships with customers, ensuring a positive purchasing experience from initial contact to vehicle delivery and beyond. Actively listen to customer needs and provide personalized recommendations. Handle customer inquiries, concerns, and complaints with professionalism and a commitment to resolution. Follow up with customers post-sale to ensure satisfaction and encourage referrals. Maintain a high level of customer satisfaction as measured by surveys and feedback. 3. Lead Generation & Prospecting: Identify and pursue new sales leads through various channels, including showroom walk-ins, online inquiries, phone calls, and referrals. Participate in dealership events, promotional activities, and off-site sales initiatives. Develop and implement personal prospecting strategies to expand the customer base. 4. Product Knowledge & Presentation: Possess comprehensive knowledge of all vehicle models, specifications, pricing, features, and available options. Clearly articulate the value proposition of different vehicles and how they meet customer needs. Effectively demonstrate vehicle technology and safety features. 5. Documentation & Compliance: Complete all sales-related paperwork accurately and completely, including sales contracts, finance applications, and registration documents. Ensure full compliance with all dealership policies, procedures, and local, state, and national regulations related to vehicle sales. Maintain organized records of sales activities and customer interactions. 6. Team Collaboration & Mentorship (if applicable): Collaborate effectively with sales managers, finance managers, service departments, and other dealership staff to ensure a smooth customer journey. Potentially guide or mentor junior sales associates, sharing best practices and product knowledge. Contribute to a positive and supportive team environment. Qualifications: Experience: Proven experience (typically 3-5+ years) in automotive sales, with a strong track record of meeting or exceeding sales targets. Experience in a senior sales role or as a team lead is highly desirable. Sales Acumen: Demonstrated strong negotiation, closing, and prospecting skills. Customer Focus: Exceptional interpersonal skills and a genuine commitment to providing excellent customer service. Communication Skills: Excellent verbal and written communication abilities, with the capacity to explain complex information clearly. Product Knowledge: In-depth understanding of automotive products, market trends, and competitive landscape. Technical Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot, or dealership-specific CRMs), Microsoft Office Suite, and online sales platforms. Organizational Skills: Strong organizational and time management skills, with the ability to manage multiple priorities. Problem-Solving: Ability to identify customer needs and offer effective solutions. Education: High school diploma or equivalent required; a Bachelor's degree in Business, Marketing, or a related field is a plus. Driver's License: Valid driver's license with a clean driving record. Working Conditions: Primarily works in a showroom and office environment. May involve working evenings, weekends, and holidays, as is common in automotive retail. Fast-paced and target-driven environment. Requires standing, walking, and demonstrating vehicles for extended periods. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
The Two-Wheeler Sales Executive is responsible for selling motorcycles, scooters, and other two-wheeled vehicles to customers. This role involves understanding customer needs, providing product information, conducting test rides, negotiating prices, and closing sales. The Sales Executive is also responsible for building and maintaining customer relationships, ensuring a positive sales experience, and achieving sales targets. Key Responsibilities: Sales and Customer Service: Greet and assist customers in a friendly and professional manner. Identify customer needs and preferences to recommend suitable two-wheeler models. Provide detailed product information, including features, specifications, and pricing. Conduct product demonstrations and accompany customers on test rides. Handle customer inquiries, objections, and complaints effectively and professionally. Build and maintain strong customer relationships to encourage repeat business and referrals. Sales Process and Administration: Guide customers through the sales process, from initial inquiry to final delivery. Prepare and process sales-related paperwork, including invoices, financing applications, and registration documents. Follow up with customers after the sale to ensure satisfaction and address any post-sales issues. Maintain accurate and up-to-date customer and sales records in the company database. Collaborate with the sales team and other departments (e.g., service, finance) to ensure a smooth and efficient sales process. Market Knowledge and Target Achievement: Stay informed about the latest two-wheeler models, market trends, and competitor activities. Actively seek out new sales opportunities and generate leads through various channels. Achieve or exceed monthly and quarterly sales targets. Participate in sales meetings, training sessions, and promotional events. Required Skills and Qualifications: Freshers are welcome to apply. Communication Skills: Excellent verbal and interpersonal skills to interact effectively with a diverse range of customers. Product Knowledge: Strong understanding of two-wheeler models, their features, and technical specifications. Negotiation Skills: Ability to negotiate prices and terms to close sales successfully. Customer Focus: A genuine passion for helping customers and providing a high level of service. Goal-Oriented: A self-motivated and results-driven individual with a strong desire to achieve sales targets. Driver's License: A valid two-wheeler driver's license is essential for conducting test rides. Education: A high school diploma or equivalent is typically required; a bachelor's degree is a plus. Male Candidate Preferrerd. Job Type: Full-time Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 7356688841
The Two-Wheeler Sales Executive is responsible for selling motorcycles, scooters, and other two-wheeled vehicles to customers. This role involves understanding customer needs, providing product information, conducting test rides, negotiating prices, and closing sales. The Sales Executive is also responsible for building and maintaining customer relationships, ensuring a positive sales experience, and achieving sales targets. Key Responsibilities: Sales and Customer Service: Greet and assist customers in a friendly and professional manner. Identify customer needs and preferences to recommend suitable two-wheeler models. Provide detailed product information, including features, specifications, and pricing. Conduct product demonstrations and accompany customers on test rides. Handle customer inquiries, objections, and complaints effectively and professionally. Build and maintain strong customer relationships to encourage repeat business and referrals. Sales Process and Administration: Guide customers through the sales process, from initial inquiry to final delivery. Prepare and process sales-related paperwork, including invoices, financing applications, and registration documents. Follow up with customers after the sale to ensure satisfaction and address any post-sales issues. Maintain accurate and up-to-date customer and sales records in the company database. Collaborate with the sales team and other departments (e.g., service, finance) to ensure a smooth and efficient sales process. Market Knowledge and Target Achievement: Stay informed about the latest two-wheeler models, market trends, and competitor activities. Actively seek out new sales opportunities and generate leads through various channels. Achieve or exceed monthly and quarterly sales targets. Participate in sales meetings, training sessions, and promotional events. Required Skills and Qualifications: Freshers are welcome to apply. Communication Skills: Excellent verbal and interpersonal skills to interact effectively with a diverse range of customers. Product Knowledge: Strong understanding of two-wheeler models, their features, and technical specifications. Negotiation Skills: Ability to negotiate prices and terms to close sales successfully. Customer Focus: A genuine passion for helping customers and providing a high level of service. Goal-Oriented: A self-motivated and results-driven individual with a strong desire to achieve sales targets. Driver's License: A valid two-wheeler driver's license is essential for conducting test rides. Education: A high school diploma or equivalent is typically required; a bachelor's degree is a plus. Male Candidate Preferrerd. Job Type: Full-time Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 7356688841