Key Competencies Communication and Documentation: Communicate regularly and effectively with various internal teams as part of research and resolution. Confidently manage state partnerships and be able to lead, conduct and contribute to live meetings with jurisdictions as a representative of Avalara. Display advanced coordination skills, effectively supporting team members across different projects. Disperse project summaries and updates via email, wiki and newsletter using proper grammar, spelling, and punctuation. All communication should be clear, concise, and accurate. Communication should be adapted and tailored to suit various stakeholders, customers, and jurisdiction in evolving circumstances Facilitation: Regularly interact with senior management and leaders across the organization to facilitate discussions and decision making surrounding laws and regulations that impact the organization. As a meeting facilitator, you will prepare an agenda, manage the discussion and ensure it does not deviate from its primary objective, provide real time feedback to stakeholders to clarify points. After the discussion, you will prepare detailed reports that restate the problem statement, the outcome of the discussion, proposed solutions, participant feedback, potential challenges, and action items. Relationship Building: Cultivate a broad network of relationships with internal and external stakeholders whose support is needed to carry out initiatives Build productive working relationships with state, county, and city authorities to maximize the quality of our product Qualifications/Skills Strong organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously Comfortable with ambiguity, adaptable to change, and thrives in a multi-tasking environment Excellent written and verbal interpersonal communication skills, with the ability to work collaboratively with stakeholders across the organization Able to quickly establish rapport and credibility with customers and cross-functional teams Excellent research and analytical skills Strong technical and problem-solving skills coupled with the ability to identify resolution to problems. Attention to detail and excellent editing and proofreading skills Highly organized time-management skills Demonstrated facilitator experience Confident in public speaking scenarios Experience working in or with state or private tax departments Knowledge of Compliance, Sales Tax, and VAT. Previous experience working across teams in a product and/or engineering organization Proficiency with internal tools such as Confluence, JIRA, Microsoft Suite AI Experience is a plus (I3) Project Manager: Typically requires a minimum of 5 years of related experience with a Bachelors degree; or 3 years and a Masters degree; or a PhD without experience; or equivalent work experience. (I4) Sr. Project Manager: Typically requires a minimum of 8 years of related experience with a Bachelor s degree; or minimum 6 years and a Master s degree; or a PhD with minimum 3 years experience; or equivalent experience. Preferred Skills Either one or both of the following: Technical Expertise Basic overall knowledge and understanding of transaction flow across the business and subsequent impacts to returns preparation and filing (advanced knowledge is a plus) Content Transaction Tax Calculation Transaction Data Flow Returns Mapping Returns Filing Automation Transactional Tax Knowledge Solid understanding of transactional tax complexities from a jurisdiction administration standpoint Standard reporting requirements across states Notice generating activities Red Flags for Audits Communication strategies
