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Customer Service Specialist Houzeo

5.0 - 9.0 years

0 Lacs

thane, maharashtra

On-site

As a Customer Success Associate based in Thane, Mumbai, you will play a crucial role in managing customer relationships, particularly with complex, large, or high potential clients. Your primary objective will be to ensure the highest level of Customer Satisfaction and address challenges effectively. Moreover, you will have the responsibility of mentoring and overseeing senior members of the Customer Success team. Your key responsibilities will include managing customer relationships through a dedicated Customer Success Team, owning the commercial relationship with multiple customers to drive revenue retention and growth, identifying opportunities for value-add, resolving issues promptly, an...

Posted 2 months ago

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