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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The ideal candidate should possess 5+ years of experience in Oracle HCM Cloud implementation & support, having been involved in 3 or more projects as a Techno Functional consultant. Proficiency in Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, and workflow configuration using BPM is essential. A strong technical background in Oracle HCM Cloud security setup is highly desired. Experience or knowledge in Reporting, Data Migration, and Interface/Integration development using HDL, PBL, HCM Extract, BIP, and Web Service is necessary. Client-facing experience is a must, including activities like Requirement Gathering, Product Workshop & Demo, CRP, UAT, etc. Excellent communication, project management, stakeholder management, and team management skills are required. The candidate should excel in documentation, presentation, customer handling, problem-solving, and solution design. Responsibilities: As a Support Engineer, the main responsibility involves troubleshooting and resolving highly complex techno-functional issues. Daily tasks include utilizing a high level of techno-functional skills, Oracle product knowledge, problem-solving abilities, and customer interaction/service expertise. Career Level: IC3 About Us: Oracle, a world leader in cloud solutions, leverages cutting-edge technology to address present challenges. Emphasizing diversity and inclusivity, we believe true innovation stems from a variety of perspectives. By fostering an inclusive workforce that values diverse insights and backgrounds, we are inspired to surpass existing boundaries. With a commitment to integrity and partnership with industry leaders, Oracle has thrived for over 40 years by embracing change. Oracle offers global career opportunities that promote work-life balance and provide competitive employee benefits. Our inclusive suite of benefits, focused on fairness and reliability, includes flexible medical, life insurance, and retirement options. We encourage our employees to engage in volunteer programs and give back to their communities. We are dedicated to integrating individuals with disabilities into all aspects of the employment process. If you require accessibility assistance or accommodation due to a disability, please contact us at +1 888 404 2494, option one. Disclaimer: Oracle is an Affirmative Action Employer in the United States.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for utilizing your technical skills in Oracle HCM Cloud, including Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, and data loading tools (HDL, HSDL), HCM Extract. With a career level of IC4, you should have at least 5+ Oracle Fusion HCM implementations and support exposure, showcasing hands-on experience in any of the three modules. Your role will require you to possess Human Capital Management business processes knowledge and concepts, allowing you to align product functionality with business processes and provide implementation advice to customers. Having expert skills in SQL and PLSQL is crucial for this position, as well as the ability to offer implementation advice using Oracle SaaS HCM. Strong problem-solving skills, customer interactions, operations management, and innovation orientation are key qualities that you should bring to this role. Collaboration and teamwork are essential, as you will engage with peers within and across teams frequently. Maintaining a strong learning orientation will enable you to stay updated on emerging business and technology trends, applying this knowledge to deliver value to customers consistently. Your flexibility in adapting to a fast-changing business environment is crucial, along with the ability to create and maintain documentation for various activities. Exposure to personalization/Sandbox and knowledge in implementing redwood will be advantageous for this role. Oracle, as a global leader in cloud solutions, values diversity and inclusivity, providing a supportive work environment with competitive benefits and opportunities for professional growth. As part of our commitment to inclusivity, we encourage individuals with disabilities to apply and offer accessibility assistance throughout the employment process.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

Must have a good understanding of Oracle SaaS HCM applications such as Oracle HCM Cloud Technical skills like Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, data loading tools (HDL, HSDL), HCM Extract. The ideal candidate should be a techno-functional person with real-time hands-on functional/product and/or technical experience, worked with L3 level support, or equivalent knowledge. Career Level - IC4 Responsibilities Having at least 5+ Oracle Fusion HCM implementations plus Support exposure with module-leading hands-on experience in any of the three modules. Candidates are expected to possess Human Capital Management business processes knowledge and concepts, the ability to relate product functionality to business processes, offer implementation advice to customers on meeting various business scenarios using Oracle SaaS HCM. Technical expertise is required in SQL, PLSQL, with strong problem-solving skills, customer interactions, service orientation, operations management, innovation orientation, team player, learning orientation, and high flexibility to remain agile in a fast-changing business environment. Creating and maintaining appropriate documentation for architecture, design, technical, implementation, support, and test activities is essential. Exposure to personalization/Sandbox and knowledge in implementing redwood are desired skills. About Us Oracle, a world leader in cloud solutions, utilizes cutting-edge technology to address current challenges. With over 40 years of experience, Oracle partners with industry leaders across sectors and maintains integrity amidst change. Oracle is committed to fostering an inclusive workforce that provides opportunities for all individuals. The company prioritizes work-life balance and offers competitive benefits, including flexible medical, life insurance, and retirement options. Through volunteer programs, employees are encouraged to give back to their communities. Oracle is dedicated to including individuals with disabilities in all aspects of the employment process. If you require accessibility assistance or accommodation for a disability, please contact accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

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6.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Position is for HCM Workforce Management Functional Senior Technical Analyst with implementation/Support background in Oracle HCM Cloud Applications. As an Oracle HCM Cloud Workforce Management Functional specialist, you will be working both at offshore and onshore client engagements which involves Support/implementation of Oracle HCM Cloud modules Time and Labor, Absence Management, Workforce Scheduling and Employee Health and Safety. You will be interacting with the customer to understand their business processes and map them to HCM Cloud Modules. You will be expected to Design, develop solution and Support using Oracle HCM Cloud tools and technology to meet business requirement. Create comprehensive technical design document. Unit testing of the solution keeping end to end business flow in mind. Work as part of an existing team and communicate effectively with all the team member and business stakeholders. Education & Experience: BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered. 6+ years relevant working experience Functional/Technical Knowledge & Skills: At least 6+ years of Oracle Fusion HCM implementations or Support exposure with module-leading hands on Functional experience in following Workforce Management modules Exposure to HCM modules Core HR, Time and Labor, Absence Management, Workforce Scheduling and Employee Health and Safety. Should have good knowledge of Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have experience in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have experience in client-facing role and must have worked on Requirement Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem-solving, solution design skills, and experience. Exposure to personalization Strong customer focus, excellent problem-solving and analytical skills. Personal Attributes: Self-driven and result-oriented Strong problem-solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Note: Should be flexible to work in rotational shifts. Career Level - IC3+,

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6.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

As a member of the Support organization, your main focus will be to provide post-sales support and solutions to Oracle's customer base while acting as an advocate for customer needs. Your responsibilities will include addressing post-sales non-technical customer inquiries through phone and electronic channels, as well as handling technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. Serving as a primary point of contact for customers, you will play a crucial role in building and maintaining strong customer relationships with Support. Additionally, you will offer guidance and support to internal Oracle employees in various customer situations and escalated issues. In the role of a Sr. Support Engineer, you will serve as the technical interface for customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) to resolve issues pertaining to the installation, recommended maintenance, and utilization of Oracle products. A comprehensive understanding of all Oracle products within your competencies is essential, along with in-depth knowledge of multiple products and platforms. You should possess significant experience across various platforms and be capable of executing assigned tasks with minimal supervision from management. In this position, you will frequently work independently to research and develop solutions to address customer issues effectively. Your primary job responsibilities as a Support Engineer will involve troubleshooting and resolving complex techno-functional problems on a daily basis. Key skills that you will utilize include a high level of techno-functional expertise, comprehensive knowledge of Oracle products, strong problem-solving abilities, and excellent customer interaction and service skills. The position available is for an HCM Workforce Management Functional Senior Technical Analyst with a background in supporting and implementing Oracle HCM Cloud Applications. As an Oracle HCM Cloud Workforce Management Functional specialist, you will engage in client engagements both offshore and onshore, focusing on supporting and implementing Oracle HCM Cloud modules such as Time and Labor, Absence Management, Workforce Scheduling, and Employee Health and Safety. Your role will involve interacting with customers to understand their business processes and align them with HCM Cloud Modules. You will be responsible for designing, developing solutions, and providing support using Oracle HCM Cloud tools and technology to meet business requirements. In addition to the technical aspects, you will be required to create comprehensive technical design documents and conduct unit testing of solutions while considering the end-to-end business flow. Collaboration within the existing team and effective communication with all team members and business stakeholders will be crucial aspects of your role. To qualify for this position, a preferred educational background includes a BE, BTech, MCA, or equivalent qualification. Candidates with other relevant qualifications and substantial experience will also be considered. A minimum of 6 years of relevant working experience is required for this role. For this position, you should have at least 6 years of experience in Oracle Fusion HCM implementations or support exposure, with hands-on functional expertise in Workforce Management modules. Exposure to HCM modules such as Core HR, Time and Labor, Absence Management, Workforce Scheduling, and Employee Health and Safety is necessary. Proficiency in areas like Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, workflow configuration using BPM, and Oracle HCM Cloud security setup is desired. Experience in client-facing roles, including Requirement Gathering, Product Workshop & Demo, CRP, UAT, excellent communication, project/stakeholder/team management skills, documentation, presentation, customer handling, problem-solving, and solution design skills are essential. Personal attributes like being self-driven, result-oriented, a strong problem solver with analytical skills, effective communication skills, focus on relationships, willingness to learn, influencing/negotiating abilities, being a team player, customer-focused, confident, values expertise, enthusiastic, flexible, organizational skills, and enjoying coaching/knowledge transfer and teaching technical courses are highly valued. Flexibility to work in rotational shifts is required for this role, and the career level is designated as IC3 or higher. Oracle is a world leader in cloud solutions that utilizes cutting-edge technology to address current challenges. With a rich history of over 40 years, Oracle partners with industry leaders in various sectors and continues to thrive by operating with integrity. At Oracle, we believe that true innovation flourishes when everyone is empowered to contribute. We are dedicated to fostering an inclusive workforce that provides opportunities for all. Oracle careers offer global opportunities where work-life balance is prioritized. We provide competitive benefits based on parity and consistency, support our employees with flexible medical, life insurance, and retirement options, and encourage giving back to communities through volunteer programs. We are committed to including people with disabilities in all stages of the employment process. If you require accessibility assistance or accommodation due to a disability, please reach out to us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a member of the Support organization at Oracle, your primary responsibility is to provide post-sales support and solutions to Oracle customers. You will be the advocate for customer needs, addressing post-sales non-technical inquiries through phone and electronic channels. Additionally, you will assist with technical questions related to Electronic Support Services, offering troubleshooting guidance and support. Serving as a key point of contact for customers, you will nurture customer relationships with Support and offer guidance to internal Oracle employees on various customer situations and escalated issues. The ideal candidate for this role should possess a strong technical background with expertise in Oracle SaaS Cloud, particularly in the Finance and SCM core modules. Proficiency in Oracle SaaS technical skills such as Security, BI & OTBI Reports, customizations, and VBS is essential for success in this position. Key Responsibilities: - Minimum of 5 years of experience in Oracle Cloud implementation & support. - Hands-on involvement in 3 or more Oracle Cloud implementation or support projects as a Techno Functional consultant. - Experience in implementing & supporting Oracle Cloud modules, specifically SCM and Finance. - Proficiency in BI & OTBI Reports, Value Set, and Personalization. - Expertise in workflow configuration using BPM. - Knowledge and experience in Reporting, Data Migration, and Interface/Integration development utilizing tools like HBIP and Web Services. - Previous experience in client-facing roles, including Requirement Gathering, Product Workshops & Demos, CRP, and UAT sessions. - Excellent communication, project management, collaboration, and team management skills. - Strong documentation, presentation, customer handling, problem-solving, and solution design capabilities. Education & Experience: - Preferred qualifications include a BE, BTech, MCA, or equivalent degree. - Candidates with alternative qualifications backed by relevant experience will also be considered for this role. Join Oracle's Support organization and play a crucial role in delivering exceptional post-sales support and solutions to our valued customers. Apply now and be part of a dynamic team dedicated to customer success.,

Posted 2 months ago

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