Customer Success & Sales Specialist Trinetra Wireless

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You are a proactive and results-driven Customer Success & Sales Specialist with 2-4 years of experience in enterprise software sales or customer success. In this full-time role, you will be responsible for managing enterprise-level IT software clients to ensure high satisfaction and drive revenue growth. Your primary focus will be on end-to-end client lifecycle management, including onboarding, retention, upselling, renewals, and account expansion. Acting as a trusted advisor to C-level stakeholders, you will own both the relationship and commercial outcomes. Your key responsibilities will include: - Customer Success & Engagement: Handling client onboarding, implementation planning, and deployment of IT software solutions. Building strong relationships with key enterprise stakeholders and conducting regular check-ins, training sessions, and performance reviews. - Sales, Revenue & Account Growth: Owning revenue targets, driving upsells, cross-sells, and license expansion. Leading the renewal process and collaborating with pre-sales and product teams for tailored pitches and solution presentations. - Commercial Negotiation & Closure: Managing proposal submissions, pricing negotiations, procurement coordination, and deal closure. Supporting RFPs/RFIs and ensuring accurate CRM reporting and revenue forecasting. - Internal Collaboration & Feedback Loop: Working closely with Product, Delivery, and Support teams to escalate issues and align on client expectations. Serving as the voice of the customer and sharing actionable feedback to enhance the product roadmap. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Technology, Business, or related fields (MBA is a plus). You should possess 2+ years of experience in Customer Success, Enterprise Sales, or Solution Consulting for B2B software, with a track record of managing end-to-end sales cycles and renewals for enterprise clients. Familiarity with SaaS platforms, enterprise IT systems, and cloud architecture is essential, along with strong commercial acumen, negotiation skills, and a solution selling mindset. Proficiency in CRM tools such as Salesforce and Zoho CRM, as well as sales enablement platforms, is required. Excellent communication and presentation skills are essential for engaging with C-suite leaders effectively.,

Posted 2 weeks ago

Apply

Sales & Presales Academy Specialist SAP

0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Sales Account Executive within the SAP Academy for Customer Success in India, your primary responsibility will be to prospect, qualify, sell, and close new business with existing and net new customers. By understanding their strategy, unique business goals, and desired outcomes, you will drive cloud revenue growth through dedicated sales efforts. Your role will involve positioning the value of our solutions to help customers solve their business challenges effectively. Throughout the program, you will gain a deep understanding of SAP and the Customer Success board area, along with valuable professional experience to better serve our customers. You will have the opportunity for full-time employment from the beginning, with practical learning applications tailored to your role. Upon successful completion of the program, you will transition into a direct customer-facing sales role in your market, receiving ongoing mentoring and coaching support to accelerate your personal and professional growth. The SAP Academy for Customer Success is a top-tier training program designed to cultivate the next generation of SAP's workforce within a globally diverse environment. This dynamic 10-month program aims to lay a solid foundation for a successful career at SAP, providing an energizing and inspiring experience. Joining this program offers you the chance to build a global peer network, engage with customers to address their unique business challenges, and leverage cutting-edge cloud-based products and services, all while enjoying competitive compensation and benefits. As an Account Executive or Solution Sales Executive, you will have the opportunity to partner with customers, create solutions, and work with world-class cloud-based products and services to drive business success. SAP's commitment to inclusion, health, well-being, and flexible working models ensures that all employees, regardless of background, feel valued and empowered to perform at their best. With a culture that values diversity and personal development, SAP is dedicated to unleashing the full potential of all employees and creating a more equitable world. SAP's innovative solutions empower over four hundred thousand customers worldwide to collaborate more efficiently and leverage business insights effectively. As a market leader in end-to-end business application software, SAP is driven by a purposeful and future-focused approach, supported by a highly collaborative team ethos. By connecting industries, people, and platforms globally, SAP ensures that every challenge receives a tailored solution. Join SAP to bring out your best and contribute to a more inclusive and successful future. Please note that all participants of the program are expected to fully engage and participate in the immersive phases, including the planned practical experiences in San Ramon, California. Vacation requests during specific periods will not be approved to ensure maximum learning and success during these critical phases. Dates for these engagements are subject to change as planning is finalized, with updates communicated promptly to allow for necessary preparations.,

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.