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0.0 - 3.0 years
0 Lacs
kochi, kerala
On-site
As a Business Development Executive at our company, your role will involve various key responsibilities such as: - Lead generation and qualification - Value articulation - Upsell/Cross-sell ratio - Customer retention rate - Product adoption - Conducting daily five Business Opportunity (BO) meetings - Achieving First Contact Resolution (FCR) rate - Managing escalation rate - Ensuring support ticket closure rate - Maintaining average time to resolve (ATR) - Enhancing customer retention rate To excel in this role, you should possess the following skills and abilities: - Prompt response to customer inquiries - Efficient resolution time for complex issues - Handling a high number of customer interactions - Reducing support ticket volume - Utilizing knowledge base effectively This is a full-time position based in Kochi, where your presence and active participation will be required.,
Posted 3 days ago
12.0 - 15.0 years
0 Lacs
gurugram, haryana, india
On-site
We&aposre seeking an experienced Strategic Accounts Director to develop and execute our market penetration strategy for high-value enterprise clients. This role will focus on cultivating accounts with potential revenue exceeding ?1 Crore over a 2-3 year horizon. Key Responsibilities Establish team ARR targets and pipeline objectives, with detailed breakdowns of individual performance metrics across monthly, quarterly, and annual timeframes Collaborate with Sales Operations to optimize strategic account lists and ensure effective territory management Create integrated multi-channel engagement strategies with SDR and Marketing teams specifically tailored for enterprise prospects Develop and implement partnership frameworks to enhance market penetration in key accounts Ensure rigorous application of discovery and solution development methodologies across all pipeline opportunities Determine appropriate pre-sales resource allocation and engagement cadence in partnership with pre-sales leadership Determine appropriate pre-sales resource allocation and engagement cadence in partnership with pre-sales leadership Personally lead value articulation sessions with major accounts, demonstrating leadership through direct client engagement Guide team through complex negotiations, personally handling strategic deal discussions to optimize pricing and address objections Qualifications 12-15 years in B2B SaaS sales with significant enterprise account management experience Demonstrated history of exceeding targets with large-scale clients Proven leadership capabilities in building and developing high-performing sales teams Direct experience selling to Indian market enterprises (required) Working understanding of enterprise resource planning systems and financial solutions Show more Show less
Posted 3 weeks ago
8.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Program Lead in Technology Consulting, you will play a crucial role in developing AI and analytics solutions for our clients. Your primary responsibilities will include focusing on data engineering and application engineering aspects of the solutions, collaborating with internal data science teams for the ML aspects, and ensuring the overall success of the program. Your duties will involve driving problem discovery, scoping, program management, and delivery. You will lead requirements elicitation by leveraging your business acumen and technology understanding, translate solution requirements to technical architects, review solution design for compliance with client requirements, and coordinate program delivery by communicating updates, bottlenecks, risks, and delays. Additionally, you will measure and articulate the value of the solutions developed to facilitate solution adoption by business teams. This role will require a blend of hands-on contribution, customer engagement, and team management. The ideal candidate should have experience in program delivery across various data systems (cloud/on-premise, classical RDBMS/big-data/NoSQL), project planning and tracking in agile and waterfall paradigms, and working with different source systems and their impact on design, functioning, and maintenance of data systems. Experience in handling programs with significant application engineering and development components, exposure to MLOps/DevOps in cloud-based predictive analytics solution deployment, team management, and client stakeholder management is preferred. Candidates with 8-14 years of relevant experience, including hands-on development experience, and a techno-functional background (Engineering + MBA) are encouraged to apply. We are committed to providing equal opportunities to all candidates and invite you to join our team as we strive to build the best AI and advanced analytics team in the world. Our compensation packages are competitive and aligned with industry standards based on your expertise and experience. Apart from the challenging work environment, we offer various perks to our employees: 1. **Latest Technology:** You will have the opportunity to work with cutting-edge technologies like machine learning and artificial intelligence. 2. **Global Exposure:** Our clientele includes leading global brands, providing you with exposure to global markets and international clients. 3. **Learning & Development:** We partner with renowned learning platforms to support your continuous learning and growth. 4. **Growth Mindset:** We foster a growth mindset and believe in continuous learning. There is no pressure to master everything, as we collectively explore the vast potential of data to solve complex problems. 5. **Remote Working:** You will have the flexibility to choose your work location, providing a balanced work-life environment. 6. **Additional Benefits:** We offer health insurance coverage for you and your family, access to a virtual wellness platform, and opportunities to engage with fun and knowledge communities within the organization. If you are passionate about technology, data, and innovation, and are looking to make a significant impact in the field of AI and analytics, we welcome you to apply and be part of our dynamic team.,
Posted 1 month ago
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