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Lobby Incharge Welcomhotel Devee Grand Bay

2.0 - 4.0 years

3 - 3 Lacs

visakhapatnam, hyderabad, bengaluru

Work from Office

Manage and supervise all lobby and uniformed-service personnel (bell staff, doormen, concierge, valet, porters, etc.). Prepare duty rosters / shift schedules for lobby staff, manage staff allocation and coverage. Ensure lobby and public areas are clean, tidy, well-presented and meet hotel standards. Oversee guest arrivals, departures, check-ins/check-outs ensure smooth rooming procedure, baggage handling and escorting if needed. Serve as primary contact for guest inquiries, requests, complaints; resolve issues or escalate appropriately; maintain high guest satisfaction standards. Coordinate with other departments (Front Office / Housekeeping / Security / Maintenance / Food & Beverage etc.) t...

Posted 6 hours ago

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