Team Leader Engineering WhiteCrow Research

7.0 - 11.0 years

0 Lacs

karnataka

On-site

You will be responsible for managing the day-to-day team activities of the key account focused FAE (Field Application Engineer) team in the FAE US department. In addition, you will handle all HR topics related to the team and train new team members in their roles as key account focused FAEs. Your role will also involve advising and guiding team members on key account-specific business and technical details, as well as providing FAE US internal second-level support for key account escalations. Furthermore, you will be tasked with developing implementation strategies for account-specific key elements of technology and product roadmaps. You will condense key account FAE feedback into technology and product roadmaps and project pipelines to provide a unified voice to the Business Units (BUs) and Corporate R&D. Your responsibilities will also include integrating IDM-focused global FAE input and feedback into key account New Product Introduction (NPI) activities, escalation handling, product improvement projects, and product roadmap development. Moreover, you will contribute team input and customer application knowledge to local and global reporting through Account Team meetings, local company meetings, Quarterly Business Reviews (QBRs), Technical Review Meetings (TRMs), Competence Centers, Account Summits, and Global Sales Meetings. You will also be required to cover team member substitution tasks and Engineering Manager substitution tasks as needed. To qualify for this role, you should have solid experience in vacuum engineering, preferably in the SEMI/Display/Solar industries. Extensive exposure to developing products on the system or sub-system level, preferably in SEMI/Display/Solar industries, is essential. A university degree in Physics, Chemistry, Microelectronics, Mechanical, Electrical, or Semiconductor related engineering disciplines is required. You should have a minimum of 7 years of experience in vacuum engineering and an affinity for people management, with a desire to care for individual team members and the entire team. Additionally, you should possess good communication skills, both verbal and written, and be aware of on-time delivery, quality, and meeting commitments. Technical skills in the field of customer processes, valve applications, and/or platforms are necessary. Fluency in English (verbal and written) is essential for effective communication with customers. You should also be able to work effectively in a global matrix organization.,

Posted 3 days ago

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