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Advanced Tech Support - LV & MV Switchgear Search Advisers Services ( GUJ ) Pvt. Ltd.

4.0 - 9.0 years

5 - 14 Lacs

gurugram

Work from Office

Key Responsibilities: End-to-end resolution of the technical requests from customers on pre-sales (product selection, application information) and post-sales (Troubleshooting, Application assistance, Product installation, technical characteristics, technical complaints .. etc) within a fixed timeframe. Understand, evaluate, and reproduce received technical queries in the laboratory to determine the root causes of the problem and convey the validated solution to the customer. Creating and managing knowledgebase on validated solutions. Prepare and provide technical training to different stakeholders Onsite intervention for solving critical issues. Core Competencies: Bachelor's degree in Electr...

Posted 1 day ago

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