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Group Manager - VnA Training WNS

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

You should have prior experience in Communication, Cultural Soft Skills, and V&A Training, including facilitation and leading a team. Strategic initiatives to improve business metrics such as CSAT, NPS, and CES should be in your expertise. Understanding core concepts of the CCT function and providing timely innovative solutions are essential. Proficiency in English is necessary along with knowledge of Hiring tools, CEFR scale, Train & Hire, and PreProcess Training in the BPO industry. Collaboration with Vertical leads to provide inputs on development areas for projects is required. Real-time support to teams, leadership skills, organizational skills, and prioritizing projects are crucial. St...

Posted 3 months ago

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