--- Product Manager – AngelCX.ai (AI Voice & Chat Bots) Location: Pune, India / Remote (Hybrid options available) Experience Level: 5–8 years Industry: AI, SaaS, Customer Experience, Contact Center Tech About AngelCX.ai AngelCX.ai, a VSynergize Global Solutions LLC brand, is a cutting-edge AI voice and chat bot platform that helps businesses transform customer experience through live conversational AI, telephony integration, and seamless CRM/SaaS workflows. --- Role Overview We are looking for a Product Manager with strong technical fluency in Node.js and Python to own the product roadmap, feature delivery, and cross-functional execution for AngelCX.ai. You will bridge business needs, customer insights, and engineering capabilities to ship innovative AI-powered solutions. --- Key Responsibilities Define, own, and execute the product roadmap for AngelCX voice and chat solutions. Translate customer requirements, market trends, and competitive analysis into actionable feature specs. Collaborate closely with engineering teams (Node.js and Python) to ensure timely delivery and scalable architecture. Lead scrum ceremonies, manage backlogs, and track sprint performance. Partner with sales, marketing, and CX teams to prioritize features that drive adoption and revenue. Gather feedback from beta users, analyze KPIs, and iterate on product performance. Ensure alignment with compliance (GDPR/CCPA) and data security best practices. --- Required Skills & Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 5+ years of experience in product management within SaaS, AI, or contact center domains. Hands-on understanding of Node.js and Python development workflows (you won’t code daily but should guide technical discussions). Proven experience shipping AI/ML, SaaS, or API-driven products. Strong analytical skills: ability to derive insights from data and user behavior. Excellent communication, stakeholder management, and leadership skills. --- Preferred Skills Familiarity with Azure, Twilio/Plivo telephony APIs, and CRM integrations (e.g., HubSpot, Salesforce). Understanding of RAG pipelines, speech-to-text, or real-time voice streaming. Exposure to global CX/BPO or omnichannel contact center technologies. --- Why Join AngelCX.ai? Be part of a fast-growing AI startup backed by a seasoned global CX leader. Work on cutting-edge voice AI and conversational platforms that disrupt traditional contact centers. Hybrid work culture, competitive compensation, and performance incentives. Opportunity to grow into Director of Product or Head of Product as the platform
We are seeking an energetic and motivated Outbound Business Development Representative to join our dynamic sales team. This role involves prospecting potential customers in the USA market, Calling and connecting to build relationships with prospect clients, and setting up meetings for the sales team. The ideal candidate will have excellent communication skills, a strong understanding of the sales process, and the ability to work independently. Key Responsibilities: • Conduct market research to identify potential leads and target companies in the USA. • Make or Initiate outbound calls and emails to engage potential clients and introduce our products/services. • Utilize various tools and platforms for prospecting, including LinkedIn, CRM systems, and cold calling. • Qualify leads based on their needs, budget, and authority to make purchasing decisions. • Schedule meetings and generate interest in our offerings for the sales team to follow up. • Maintain accurate records of all interactions and updates in the CRM system. • Collaborate with the marketing team to develop effective outreach strategies and campaigns. • Provide feedback on lead quality and market trends to optimize outreach efforts. • Achieve or exceed monthly targets for qualified leads and appointments. • An idle with domain knowledge of B2B, Ecommerce or Information Technology sales. • Proven track record of generating leads and meeting sales targets. • Strong communication skills, both written and verbal. • Familiarity with CRM software (e.g., HubSpot, Salesforce) and any sales engagement tools. • Ability to work independently and manage time effectively. • Willing to work in US shifts and rotational week offs as per the business requirement. • Understanding of the USA business landscape and cultural nuances. • Goal-oriented mindset with a passion for sales and customer engagement.