Job Summary: We are looking for a dynamic and persuasive Telecaller to join our MICE (Meetings, Incentives, Conferences, and Exhibitions) sales team. The candidate will be responsible for outbound calling, lead generation, client follow-ups, and coordination to support the sales and business development process. The goal is to build strong customer relationships and help drive business growth in the corporate events sector. Key Responsibilities: Make outbound calls to potential clients and corporate leads for MICE opportunities. Generate qualified leads by identifying decision-makers and pitching services effectively. Schedule meetings or follow-ups for the MICE sales team. Maintain and update the CRM with lead and call details regularly. Follow up on email campaigns, cold calls, and inquiries. Provide accurate information about services, destinations, packages, and pricing. Coordinate with internal teams to ensure smooth pre-sales and post-sales support. Achieve daily/weekly/monthly call and conversion targets. Build and maintain strong relationships with clients and prospects. Requirements: Minimum 1 year of experience in telecalling, preferably in travel, events, or hospitality sales. Knowledge of the MICE industry and corporate travel is a strong advantage. Excellent verbal and written communication skills in English (other regional languages are a plus). Strong persuasion, negotiation, and interpersonal skills. Proficiency in Microsoft Office and CRM tools. Self-motivated, target-oriented, and well-organized. Preferred Qualifications: Bachelor’s degree in Hospitality, Travel, Marketing, or a related field. Prior experience working in a DMC, event agency, or corporate travel firm. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
Job Summary: We are looking for a dynamic and persuasive Telecaller to join our MICE (Meetings, Incentives, Conferences, and Exhibitions) sales team. The candidate will be responsible for outbound calling, lead generation, client follow-ups, and coordination to support the sales and business development process. The goal is to build strong customer relationships and help drive business growth in the corporate events sector. Key Responsibilities: Make outbound calls to potential clients and corporate leads for MICE opportunities. Generate qualified leads by identifying decision-makers and pitching services effectively. Schedule meetings or follow-ups for the MICE sales team. Maintain and update the CRM with lead and call details regularly. Follow up on email campaigns, cold calls, and inquiries. Provide accurate information about services, destinations, packages, and pricing. Coordinate with internal teams to ensure smooth pre-sales and post-sales support. Achieve daily/weekly/monthly call and conversion targets. Build and maintain strong relationships with clients and prospects. Requirements: Minimum 1 year of experience in telecalling, preferably in travel, events, or hospitality sales. Knowledge of the MICE industry and corporate travel is a strong advantage. Excellent verbal and written communication skills in English (other regional languages are a plus). Strong persuasion, negotiation, and interpersonal skills. Proficiency in Microsoft Office and CRM tools. Self-motivated, target-oriented, and well-organized. Preferred Qualifications: Bachelor’s degree in Hospitality, Travel, Marketing, or a related field. Prior experience working in a DMC, event agency, or corporate travel firm. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
Department: Sales & Marketing Reports To: Director of Sales / Director of Business Development Location: [Delhi NCR] Job Type: Full-time Job Summary: The MICE Sales Manager is responsible for driving sales and business development efforts in the Meetings, Incentives, Conferences, and Exhibitions (MICE) sector. The role focuses on acquiring new clients, managing key accounts, creating customized event solutions, and maximizing revenue opportunities for the hotel or venue. Key Responsibilities: Sales & Business Development: Develop and implement sales strategies to increase MICE business. Identify and secure new MICE accounts and maintain existing client relationships. Participate in trade shows, sales missions, and networking events to generate leads. Client Relationship Management: Serve as the primary point of contact for MICE clients, from initial inquiry to post-event follow-up. Understand client needs and customize proposals to meet event requirements. Conduct site inspections and prepare sales presentations. Revenue & Targets: Achieve and exceed monthly/quarterly/yearly MICE sales targets. Work closely with the revenue and operations teams to optimize pricing and maximize profitability. Coordination & Execution: Collaborate with internal departments (banquets, F&B, reservations, AV, etc.) to ensure seamless event execution. Oversee event planning details and timelines to ensure client satisfaction. Reporting & Market Analysis: Prepare sales reports, forecasts, and performance metrics. Monitor market trends, competitor activities, and industry developments. Qualifications: Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field. Minimum 0–2 years of experience in MICE or event sales, preferably in the hospitality or tourism industry. Proven track record in achieving sales targets and managing large-scale events. Strong negotiation, presentation, and communication skills. Fluent in English; additional languages are a plus. Proficiency in CRM tools and Microsoft Office Suite. Key Competencies: Client-focused and service-oriented Results-driven and proactive Strong organizational and multitasking abilities Excellent interpersonal and networking skills Ability to work under pressure and meet deadlines Job Types: Full-time, Fresher Pay: From ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Preferred) Work Location: In person
The MICE Sales Manager plays a crucial role in driving sales and business development efforts within the Meetings, Incentives, Conferences, and Exhibitions (MICE) sector. You will be responsible for acquiring new clients, managing key accounts, creating customized event solutions, and maximizing revenue opportunities for the hotel or venue. Your primary responsibilities will include developing and implementing sales strategies to increase MICE business, identifying and securing new accounts, and maintaining existing client relationships. You will also be expected to participate in trade shows, sales missions, and networking events to generate leads. As the main point of contact for MICE clients, you will need to understand their needs, customize proposals to meet their requirements, conduct site inspections, and prepare sales presentations. Additionally, you will be tasked with achieving and exceeding monthly/quarterly/yearly sales targets, optimizing pricing, and collaborating with internal departments to ensure seamless event execution. To qualify for this role, you should hold a Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field, along with a minimum of 2 years of experience in MICE or event sales, preferably in the hospitality or tourism industry. Strong negotiation, presentation, and communication skills are essential, as well as proficiency in CRM tools and the Microsoft Office Suite. Key competencies that will contribute to your success in this role include being client-focused, results-driven, proactive, organized, and adept at multitasking. Excellent interpersonal and networking skills, the ability to work under pressure, and meet deadlines are also crucial for this position. This is a full-time position with the flexibility of day shifts and a performance bonus. Fluency in English is preferred, and the work location is in-person in Delhi NCR.,