UX/Technical Writer

2 - 4 years

4 - 9 Lacs

Posted:8 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Location:

Working Hours:

  • Please note that interviews will be conducted online between 7:00 PM and 9:30 PM IST. Applicants should be available during these hours for the interview.

UX/Technical Writer

Key Responsibilities:

  • Create and Maintain Content

    : Develop and manage product documentation, user manuals, FAQs, in-app content, release notes, and other instructional materials.
  • Work with Cross-functional Teams

    : Collaborate closely with UX/UI designers, product managers, and developers to ensure the content aligns with the product's design and functionality.
  • Ensure Clarity and Consistency

    : Write and edit user-facing content that is clear, concise, and consistent with the company's tone and voice.
  • Improve User Experience

    : Assist in the creation of in-app copy, tooltips, error messages, and onboarding content to ensure users have an intuitive and smooth experience with the product.
  • Create Technical Documentation

    : Write API documentation, release notes, and other technical content in a manner that is easy to understand for both technical and non-technical audiences.
  • Maintain Documentation Standards

    : Establish and adhere to content standards, templates, and guidelines to ensure uniformity and clarity across all product documentation.
  • Conduct User Research

    : Engage with users to gather feedback and ensure that the content addresses user needs and pain points effectively.

Skills and Qualifications:

  • Experience

    : Minimum of 2 years of experience in technical writing, UX writing, or a related field.
  • Writing Skills

    : Excellent writing, editing, and proofreading skills with a strong ability to communicate complex technical concepts in simple language.
  • Technical Understanding

    : Familiarity with product development processes and technical concepts, including the ability to understand and document APIs and software systems.
  • UX/UI Knowledge

    : Experience working with UX/UI design teams and an understanding of user-centered design principles.
  • Tools & Technologies

    : Proficiency in using documentation tools such as Confluence, Jira, and any other relevant tools for managing documentation.
  • Collaboration

    : Strong collaboration and communication skills to work effectively with cross-functional teams (UX/UI designers, developers, product managers).
  • Attention to Detail

    : Exceptional attention to detail and a commitment to creating high-quality content.

Desirable Qualifications:

  • Experience working in an Agile or Scrum environment.
  • Familiarity with content management systems (CMS).
  • Knowledge of localization and translation processes for international users.
  • Background in software engineering, web development, or a related technical field.

Why Join Us?

  • Innovative Culture

    : Work in a collaborative environment where new ideas are encouraged, and your contributions are valued.
  • Growth Opportunities

    : Hire Reactor offers a variety of growth and development opportunities for its employees, with a focus on career advancement and skill-building.
  • Competitive Salary and Benefits

    : We offer a comprehensive benefits package.

How to Apply:

If you're passionate about creating excellent user documentation and improving user experiences, wed love to hear from you! Please submit your updated resume and writing samples.

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