UX/Technical Writer

Location:

Working Hours:

• Please note that interviews will be conducted online between 7:00 PM and 9:30 PM IST. Applicants should be available during these hours for the interview.

UX/Technical Writer

Key Responsibilities:

• Create and Maintain Content

  : Develop and manage product documentation, user manuals, FAQs, in-app content, release notes, and other instructional materials.

• Work with Cross-functional Teams

  : Collaborate closely with UX/UI designers, product managers, and developers to ensure the content aligns with the product's design and functionality.

• Ensure Clarity and Consistency

  : Write and edit user-facing content that is clear, concise, and consistent with the company's tone and voice.

• Improve User Experience

  : Assist in the creation of in-app copy, tooltips, error messages, and onboarding content to ensure users have an intuitive and smooth experience with the product.

• Create Technical Documentation

  : Write API documentation, release notes, and other technical content in a manner that is easy to understand for both technical and non-technical audiences.

• Maintain Documentation Standards

  : Establish and adhere to content standards, templates, and guidelines to ensure uniformity and clarity across all product documentation.

• Conduct User Research

  : Engage with users to gather feedback and ensure that the content addresses user needs and pain points effectively.

Skills and Qualifications:

• Experience

  : Minimum of 2 years of experience in technical writing, UX writing, or a related field.

• Writing Skills

  : Excellent writing, editing, and proofreading skills with a strong ability to communicate complex technical concepts in simple language.

• Technical Understanding

  : Familiarity with product development processes and technical concepts, including the ability to understand and document APIs and software systems.

• UX/UI Knowledge

  : Experience working with UX/UI design teams and an understanding of user-centered design principles.

• Tools & Technologies

  : Proficiency in using documentation tools such as Confluence, Jira, and any other relevant tools for managing documentation.

• Collaboration

  : Strong collaboration and communication skills to work effectively with cross-functional teams (UX/UI designers, developers, product managers).

• Attention to Detail

  : Exceptional attention to detail and a commitment to creating high-quality content.

Desirable Qualifications:

• Experience working in an Agile or Scrum environment.
  
• Familiarity with content management systems (CMS).
  
• Knowledge of localization and translation processes for international users.
  
• Background in software engineering, web development, or a related technical field.
  

Why Join Us?

• Innovative Culture

  : Work in a collaborative environment where new ideas are encouraged, and your contributions are valued.

• Growth Opportunities

  : Hire Reactor offers a variety of growth and development opportunities for its employees, with a focus on career advancement and skill-building.

• Competitive Salary and Benefits

  : We offer a comprehensive benefits package.

How to Apply:

If you're passionate about creating excellent user documentation and improving user experiences, wed love to hear from you! Please submit your updated resume and writing samples.