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2.0 - 4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
What will you do Ideate solutions for solving problems in post checkout problems from customer experience perspective for Nutrabay which will include the journey from warehouse management systems to tracking systems, support systems and marketplaces. Assist Product and tech teams in driving the Digital Product Development for Nutrabay, in an analytical and structured way across platforms (Web, Mobile & App). Working closely with business stakeholders in operations, logistics, finance & other departments to ensure right-directional deliverables. Host workshops and brainstorming sessions for various departments to understand their processes and ensure alignment. Create simple and effective product documentation including Product Requirement Docs(PRDs), Research Docs, flow diagrams etc. ensuring seamless transition of features and tasks between cross-functional teams. Ensuring timely product sprints and removing any bottlenecks that could hinder the development sprints. Maintain the Knowledge Base of existing solutions. This would require have deeper understanding of the existing solutions. Designing workflows and wireframes for digital internal & external modules. Work closely with engineers to ship features and product improvements. Ensure prioritization, timely execution, quality, resolving issues faced during operationalization and ensuring success metrics are met. Skills Required Preference to applicants with 2 - 3 years of exposure working on logistic, operations, customer support or ecommerce related products Have exposure to the E-Commerce modules listed below Cart & Checkout Orders Management System Warehouse Management System Order Shipment and Tracking CRM & Omni-channel Automation Are a fast learner and comfortable teaching yourself new skills and can thrive in a complex and fast-paced environment You love digging into the data to understand whats happening and define & measure success on every project Youre passionate about your customers and always bring questions back to what will serve them best You possess basic wireframing and UX understanding so you can create workflows and features that gets teams excited You know how to work with agile product development teams and are excited about identifying new ways to help your team be effective Youre fluent in English and are a confident communicator Can Clearly communicate product plans, enhancements, new features and launch mini-products. Be able to think through a feature from start to finish keeping in mind the impact on features, technology and ultimately the business Comfortable in operating independently and working in unstructured situations Work Experie nce: 2 years- 3 years (preferred) Working days: 5 Lo cation: Gurgaon You should apply if you have ? Are curious, fast and data-literate ? Want to own both metric outcomes and user delight ? Dream of building in a high-scale, high-impact, low-bureaucracy environment Perks: Friendly atmosphere High learning & personal growth opportunity Diverse work environment Why Nutrabay : We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their lifes best work. As a part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative marketing-and-tech startup thats revolutionizing the health industry. Working with Nutrabay can be fun, and a place of a unique growth opportunity. Here you will learn how to maximize the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will be feeling appreciated and valued for the work you delivered. We are creating a unique company culture that embodies respect and honesty that will create more loyal employees than a company that simply shells out cash. We trust our employees and their voice and ask for their opinions on important business issues. About Nutrabay: Nutrabay is one of the largest health & nutrition stores in India. We are proudly a bootstrapped business with lakhs of customers that trust us. Our vision is to keep growing, having a sustainable business model and continue to be the market leader in this segment by launching many innovative products. Show more Show less
Posted 6 days ago
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