58 Utilization Jobs - Page 2

Team Lead _ Fintech Inbound _Navi Mumbai 6 days working, 24/7 rotational shift Good comms On - Paper 2 years TL exp mandate for voice Overall should at least 5 years of experience Immediate joiner only preferred Only localite preferred Should have hands on exp on attrition/Shrinkage/AHT/SLA/Occupancy Budget 6L Interested candidate please connect over, poojam3@hexaware.com, or on 7869304456 Regards, Pooja

As a Senior Human Resources Manager at Gamyam, you will play a crucial role in leading HR strategy, talent management, and compliance for our Razole delivery center. Gamyam is a rapidly expanding IT services and AI solutions company that specializes in large language models (LLMs), voice chatbots, and intelligent automation for global clients. With our headquarters in Hyderabad and a branch in Razole, we are seeking an experienced HR professional with a strong background in IT services to build scalable people practices tailored for our services-driven environment. Your responsibilities will include serving as the primary HR point of contact for delivery teams, implementing employee engageme...

To drive financial efficiency, optimize banking costs, and ensure smooth execution of export-related finance operations. The role involves active engagement with banks and financial institutions, ensuring compliance, leveraging financial products effectively, and preparing accurate reports for internal and external stakeholders. Key Responsibilities: 1. Finance Cost Optimization Strategize and implement measures to reduce finance and borrowing costs. Analyze and negotiate interest rates, forex charges, and transaction costs with banking partners. Monitor working capital utilization and optimize fund allocation. 2. Banking Product Utilization Leverage suitable banking products (LCs, BGs, PCFC...

Position: Senior MIS Executive Administration Department: Ground Transport Operations Work Type: Full-Time | Rotational 24x7 Shifts Location: Gurugram, Haryana Education & Experience Requirements: Bachelors degree in any discipline. Minimum 5+ years of experience in managing Ground Transport Operations , with a strong focus on MIS and analytics. Excellent oral and written communication skills in English. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and Outlook . Willingness to work in a 24x7 shift environment . Role Summary: The Senior MIS Executive will be responsible for managing, analyzing, and reporting transport-related data to ensure smooth and efficient operations a...

Role & responsibilities Accountable to study, plan and execute Production Schedule to meet delivery deadlines Responsible to establish training and development plans for employees Accountable and responsible to monitor and control all production related KPI Responsible to accomplish manufacturing results by communicating job expectations coordinating process requirements with different functions Accountable to achieve targeted 5S scores and maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, and maintaining compliance with established policies and procedures Responsible for coaching, education, and necessa...

You will be responsible for defining, contributing, and implementing the Enterprise Data Quality Strategy. Leading proof-of-concept (POC) and pilot projects to evaluate product suitability and make recommendations for product selection and implementation will be a key part of your role. Understanding business needs, identifying pain points, and translating them into prioritized requirements for SaaS implementation is essential. In this position, you will develop product roadmaps and blueprints, evaluate and adopt platform enhancements for continuous improvement and optimal performance. Your responsibilities will include leading the implementation and support of data quality solutions, collab...

Responsibilities: Analyze front office and back office volume projections; service metrics targets versus current performance trends on AHT, shrinkage (absenteeism and aux usage), attrition, occupancy, and service level to give recommendations on how to better maximize resources. Ensures that service level targets as well as other program/client targets are met through proper forecasting of workload Validate client forecasts and requirements for trends and compliance with contractual agreements. Serves as subject matter expert and WFM liaisons for specific programs and coordinates with Operations to ensure consistent business/operational goals Responsible for FTE forecasting in order to meet...

" Plan for the shift operation by ensuring the availability of raw material and other resources. Utilize hands on approach to effectively deal with technical & non-technical issues related to production by recognizing potential problems & making critical decisions with little input from other manager. Manage & Report the emergency situation i.e., power failure, cooling water line failure To carry out all condition monitoring, physical and visual checks on site machinery Monitor the condition of casthouse area and available of consumables. Maintaining proper house keeping and safety in the area. Monitor the plant emission level, Standardization of operating practices, Responsible for safety o...

We are seeking a dedicated Medical Director to ensure the efficient operation of our healthcare facility. In collaboration with administrators and nursing supervisors, you will strive to achieve goals that prioritize high-quality patient care. As a Medical Director, you will play a vital role in implementing and adhering to laws and regulations within the facility. Your responsibilities will also include monitoring the budgets of all medical staff to ensure compliance and finding innovative strategies to enhance communication between doctors offices, hospitals, and patients, facilitating streamlined processes. In this position, you will work closely with the medical team, overseeing all proc...

As a Digital Officer in the construction industry, your primary responsibility will be to spearhead and oversee the integration of digital technologies and solutions into various aspects of construction projects and operations. You will play a crucial role in enhancing efficiency, productivity, and innovation within the organization by leveraging digital tools and platforms. Collaborating with the central digital team, project teams, and senior management, you will develop and implement new digital initiatives efficiently. Identifying, evaluating, and implementing digital tools and technologies to streamline construction processes, improve project management, and optimize resource utilizatio...

Roles and Responsibilities Manage daily production planning, ensuring timely completion of tasks and meeting quality standards. Oversee machine shop operations, including manpower handling, utilization of machinery, and project management. Develop and implement efficient manufacturing processes to improve productivity and reduce costs. Collaborate with cross-functional teams to resolve engineering issues and optimize production workflows. Ensure compliance with safety protocols and maintain a clean working environment. Desired Candidate Profile 9-14 years of experience in a similar role within the auto components industry. Diploma or B.Tech/B.E. degree in Mechanical or related field (prefera...

Key Responsibilities: Supervise and mentor a team of customer service executives handling inbound calls. Manage team performance through regular feedback, coaching, and performance reviews. Ensure effective rostering and shift management for optimal coverage. Ensure prompt, courteous, and accurate responses to all customer inquiries. Monitor calls to ensure quality and adherence to customer service standards. Handle escalated calls and resolve complex customer issues efficiently. Monitor daily service levels and call metrics (AHT, CSAT, FCR, etc.) Analyze call trends and provide insights to improve process efficiency. Ensure adherence to standard operating procedures (SOPs) and compliance po...

1. Operations Work towards making of durable concrete and aim to facilitate good construction practices Monitor technical cell functions and conduct tests on concrete and fine aggregates Ensure workability by maintaining a flow of tests, ensure tests are conducted on hardened concrete for assessing compressive cube strength Conduct non-destructive test on concrete rebound hammer test; select cement types considering project requirement Provide comprehensive trainings to site engineers, contractors, masons, and customers on cement and concrete Conduct technical seminars for architects and engineers Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term an...

We are looking for a Chief Medical Officer to join our team and oversee the daily operations of our medical facility. This role will be responsible for managing our organizations budgets, recruiting Physicians and Doctors and ensuring that all staff adheres to strict safety standards. Chief Medical Officer responsibilities include being a liaison between medical staff and administrators, balancing the medical facilitys budget and ensuring that patients receive the best care possible. Ultimately, you will work with various departments, Physicians and staff to ensure our medical facility operates as efficiently and effectively as possible. Responsibilities Ensure that all healthcare regulation...

Role & responsibilities 1. Monitor and track operations of the EVs running on at the sites, keeping an eye on multiple parameters including but not limited to distance run, no. of round trips, payload carried, time spent at each step of the operation 2. Identify sources of inefficiencies & gaps in the entire process that affect the performance parameters of the EVs 3. Conduct Root Cause Analyses of all the reasons that have been affecting performance, and develop processes or strategies to prevent recurrence of these issues 4. Design SOPs to attain maximum utilization of the EVs and follow through on the execution of the designed procedures by ensuring cooperation and coordination from the t...

Responsibilities: * Manage health insurance claims from start to finish. * Ensure timely TAT compliance through process improvement. * Prepare medical summaries for cashless procedures.

Major Responsibilities Stewards active and inactive records at onsite and offsite storage locations. Complies with the Corporation's Records Management Guidelines. Implements records management program, including a records retention schedule, the protection of vital records, destruction process and disaster recovery. Maintains electronic index and inventory of records stewarded. Performs client training (MPI, RMG compliance, local records handling processes, etc...). Stewards local contracts and resolves service issues. Implements IMS projects including record reduction efforts and file move coordination projects. Monitors and controls expenses within budget. Creating, maintaining, and revie...

We are currently looking for dynamic and customer-focused professionals to join our Inbound Customer Service Team in a BPO setting. The role involves handling incoming calls, resolving customer queries efficiently, and delivering a high-quality customer experience. Key responsibilities include: * Answering inbound customer calls professionally and providing accurate information. * Resolving queries related to products, services, orders, billing, or general concerns. * Maintaining customer satisfaction by providing timely and effective solutions. * Escalating unresolved issues to the appropriate internal teams when necessary. * Following communication scripts and company guidelines during int...

Leading BPO in BANGALORE Hiring for WFM RTA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills CTC UPTO 5.8LPA based on Last CTC Shifts 24*7 Looking for Immediate joiners// Candidates with Lesser Notice period Role and Key Responsibilities: The Lead WFM Analyst will act as a liaison between the Centralized and Site WFM teams. • The Lead WFM Analyst is responsible for team project organization, and site interaction, planning and expediting/verifying the overall success of WFM management functionalities. Initiates and manages all WFM communications between centralized and site teams, and leadership. • Preparation of daily / Weekly / Monthly MIS reports & presentation...

About NiCE: Nice is a leading provider of cloud-based and on-premises enterprise software solutions. Our innovative technology helps organizations improve customer interactions, optimize business processes, and ensure compliance with industry standards. With a global presence and a commitment to excellence, Nice is at the forefront of cloud contact center innovation. So, what’s the role all about? In Nice, as a Senior Specialist Performance Engineer, you will take an active role in the definition and evolution of standard practices and procedures for performance engineering. You will be responsible for defining and developing software for tasks associated with designing, testing, and optimiz...

- Monitor agent queues intra-day real-time and generate performance reports to identify performance trends - Partner with WFM on historical performance of SLA, utilization, AHT, and other WFM related metrics. Required Candidate profile - Atleast 1 year experience as RTA in International process - Tool Knowledge IEX, VERINT, AVAYA,Genesys - Should have good communication in English Call/Whatsapp@ 6002281943 /8453399504 /8723051470

Role & responsibilities Key Responsibilities: •Plan and manage production schedules •Oversee daily operations to meet output and quality targets •Ensure efficient utilization of resources and workforce •Implement lean manufacturing principles •Maintain equipment and ensure safety compliance •Coordinate with other departments (quality, maintenance, logistics) Preferred candidate profile •5+ years experience in a manufacturing leadership role •Strong understanding of production planning and lean practices •Proficient in ERP systems and production softwar

Description: Position coordinates the daily operations of records and library services which includes client training and guidance on Records Management Guidelines compliance. Position is responsible for the Information Management Services (IMS) function and its staff. Serves as the site's primary contact for records management quality assurance. Interfaces with clients to assess business requirements, expectations and responds to client requests. Coordinates projects and applies continuous improvement via best practices implementation. Major Responsibilities Stewards active and inactive records at onsite and offsite storage locations. Complies with the Corporation's Records Management Guide...

Responsibilities Core Skills: Performance Testing and Engineering: Load testing tools (JMeter, Load Runner, etc.), APM and Logging (Grafana, Sumo Logic, New Relic, etc.), Cloud infrastructure and monitoring (AWS, CloudWatch, etc.) Essential Job Functions Lead the performance testing program, collaborating closely with agile teams and architects to build and maintain framework(s) to benchmark application performance across all layers of the application stack Apply advanced performance testing methodologies and best practices. Help setup production performance analysis framework and build-out strategies to load test the system Analyze test results, configure analysis graphs, and compile compre...

Oversee the maintenance of plant equipment and machinery across all sections of the iron making zone during the assigned shift. Ensure strict compliance with preventive and scheduled maintenance plans to maintain equipment in optimal working condition. Plan and execute routine tasks proactively to prevent unplanned activities that could disrupt production. Identify opportunities for improvement or modification in system settings to reduce maintenance costs. Adhere to all health and safety regulations during shift operations to maintain a safe working environment. Maintain accurate and timely ERP data entries and prepare the Management Review Meeting (MRM) reports on a daily basis. Optimize t...