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IT Operations Management-Lower parel & Airoli Pes Hr Services

2.0 - 4.0 years

4 - 8 Lacs

Navi Mumbai, Maharashtra, India

On-site

Provide excellent customer service across multiple shifts (Morning, Afternoon, Night) at two locations Morning and afternoon shifts based at Head Office, Lower Parel; night shift at Airoli Data Center Handle customer queries efficiently and professionally to ensure high satisfaction Preferably have experience working on iSeries (AS/400 Server) platforms such as IBM AS/400 Collaborate with internal teams to resolve issues and escalate when necessary Maintain accurate records of customer interactions and follow-up actions Adapt to flexible shift timings and maintain consistent performance

Posted 4 months ago

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