The Role As a Mainframe Z/Os System Administrator SME at Kyndryl, , youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ years of experience in z/OS System Administration environment with work management, user management, journal management and performance management. Responsible for Installation, Maintenance and upgrades for z/OS and ISV products. Responsible for Problem determination and remediation. Work closely with customer, vendor and internal teams to remediate problems. Adopt the given technology to meet the drift of customer and business requirements. Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software. Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis Analyze performance issues while providing technical consultation and inquiries from the other IT technical teams. Support for new product installation and evaluation as needed. Hands on expertise/Knowledge in z/OS, SMP/E, SMF, RMF, GRS, JCL, WLM, RACF, VTAM, TCPIP, USS/OMVS etc. Preferred Technical and Professional Experience Bachelors degree in computer science or a related field. Experience in Mainframe zOS service line with knowledge in handling OS related problems. Experience in zOS upgrade, zOS Maintenance roll out, ISV product upgrades Participate in Disaster Recovery planning and tests as scheduled Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems Well versed in OS components, Networking, Storage and modernization software such as z/OSMF, zowe etc. zeal to learn and practice new tools, products or technology areas.
