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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
You will be part of a team at Suqah that is focused on creating an experience rather than just a clothing brand. Your role as a Customer Service Representative will involve ensuring that every customer interaction is seamless, kind, and hassle-free. Key Responsibilities: - Responding to customer emails and direct messages to address queries, returns, and exchanges. - Coordinating with logistics partners to monitor returns and exchanges. - Processing and managing customer return requests using internal dashboards. - Monitoring inventory levels and shipping timelines to provide customers with accurate updates. - Assisting customers in selecting the appropriate sizes and products through person...
Posted 1 month ago
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