6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Triage Manager at SuccessFactors, your role will involve overseeing the triage process for technical issues to ensure efficient classification, prioritization, and resolution across engineering, support, and product teams. You will drive process improvements, manage a team of triage specialists, and collaborate closely with cross-functional teams to enhance service reliability and quality. **Key Responsibilities:** - **Incident Assessment & Prioritization:** Evaluate incoming incidents based on severity, business impact, and urgency to ensure high-priority issues receive immediate attention. - **Technical Investigation & Troubleshooting:** Reproduce issues, review system logs, analyze c...

Posted 6 days ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.