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Senior IT Solutions Analyst ZS

3.0 - 7.0 years

0 Lacs

pune, all india

On-site

As a Senior IT Solutions Analyst at ZS, your role will involve evaluating the effectiveness, adoption, and user experience of IT solutions provided to end-users. You will collaborate with cross-functional IT teams and subject matter experts to review documentation, provide testing, and suggest improvements to enhance user experience and adoption. Your responsibilities will include creating communication plans, user-facing materials, and curating content for IT solution rollouts. Additionally, you will work with the IT Help Desk to enable employees to troubleshoot technical issues effectively. **Key Responsibilities:** - Collaborate with cross-functional IT teams and subject matter experts to...

Posted 3 weeks ago

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