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6.0 - 11.0 years
6 - 10 Lacs
Chennai
Work from Office
Primary Skills Strong hands-on experience with SAP APO PP/DS, including heuristics, optimization, and pegging strategies Expertise in production planning and scheduling, capacity leveling, and order prioritization Knowledge of master data management, including resources, production versions, and PDS (Production Data Structure) Experience with integration between SAP PP/DS and SAP ECC or S/4HANA for real-time planning Understanding of demand planning, MRP, finite and infinite scheduling, and capacity constraints Hands-on experience in configuring planning boards, interactive planning tools, and optimizer settings Ability to handle end-to-end implementation, enhancements, troubleshooting, and user training Secondary Skills Experience with SAP S/4HANA embedded PP/DS and migration from APO Knowledge of CIF (Core Interface) for data transfer between SAP ERP and APO Exposure to SAP IBP (Integrated Business Planning) as a future planning tool Basic understanding of ABAP debugging for issue resolution Strong problem-solving and analytical skills with the ability to work in cross-functional teams
Posted 2 months ago
0.0 - 4.0 years
0 - 3 Lacs
Noida
Work from Office
Experience 2 years, freshers can also apply Understanding Client requirements GAP Analysis and ERP-Documentation Providing Support & Training to user Providing solutions for critical business process Required Candidate profile Good Analytical, Functional & Comm Skills Should have completed 2-3 ERP Implementations Knowledge of Business Process of Manufacturing Industry Comfortable in travelling
Posted 2 months ago
3.0 - 6.0 years
3 - 5 Lacs
Raipur
Work from Office
IT Manager to lead our technology operations. You will oversee IT systems and staff, ensure data security, manage infrastructure, and align technology initiatives with business objectives.
Posted 2 months ago
5.0 - 10.0 years
5 - 7 Lacs
Jamshedpur
Work from Office
Looking for an IT-savvy ERP Team Leader to coordinate with developers for IDS (Hotel) & Microsoft Business Central (Factory). Must guide accounts teams, ensure ERP efficiency, and drive system improvements and user training across group companies. Required Candidate profile Graduate with 5+ yrs in IDS & MS Business Central ERP. Skilled in finance processes, troubleshooting, user training, and coordinating with developers to improve systems and support accounts teams.
Posted 2 months ago
1.0 - 5.0 years
1 - 2 Lacs
Kolhapur, Sangli
Work from Office
Candidate will be required to provide technical support to the client through voice / non voice process. The candidate will take client software requirement and give to development team, test the software and deliver to client Required Candidate profile Candidate should have good communication skill Candidate should be Confident Candidate should be techno savy. It is an office work. MS Office knowledge is must. Only male candidates can apply
Posted 2 months ago
12.0 - 15.0 years
55 - 60 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Dear Candidate, Were looking for an ERP Developer to maintain and extend enterprise systems. Key Responsibilities: Customize modules within SAP, Oracle ERP, or Odoo. Integrate ERP with finance, HR, and logistics systems. Troubleshoot and optimize ERP performance. Required Skills & Qualifications: Knowledge of ERP languages (ABAP, PL/SQL). Experience with business process modeling. Strong database and reporting skills. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
Posted 2 months ago
6.0 - 11.0 years
11 - 21 Lacs
Pune
Work from Office
We are Hiring Certified SAP Success Factors Consultant (PMGM, Succession Planning & CDP) in Pune with 6+ yrs exp. Project-based role for 1 year on subcon/OTH model. Budget: 21 LPA.
Posted 2 months ago
0.0 - 5.0 years
1 - 2 Lacs
Chennai
Work from Office
Role & responsibilities Implementation and Configuration : Implementation and configuration of ERP software to meet the client's requirements. Training and Support: Providing training to end-users and offering ongoing support after the implementation. Communication: Collaborating with clients, teams, and other stakeholders to ensure successful implementation. Post-Implementation Support: Addressing any issues or questions that arise after the implementation is complete. Problem-solving: Ability to identify and resolve technical and business issues that may arise during implementation. Business Understanding: Understanding of business processes and how software can be used to improve them. Needs Assessment: Gathering and analyzing client requirements to understand their specific needs and challenges. Adaptability: Ability to adjust to changing client requirements and priorities.
Posted 2 months ago
4.0 - 8.0 years
4 - 8 Lacs
Ahmedabad
Work from Office
Job Opening: ERP Executive Manufacturing Industry Location: Vatva GIDC, Ahmedabad Job Timing: 09:30 AM to 06:00 PM Weekly Off: Sunday Key Roles & Responsibilities: Hands-on experience with ERP systems: SAP and Corporate Munim Provide technical resolutions for issues/queries related to ERP and other software applications Skilled in system and process implementation of ERP in a manufacturing environment Crystal Report generation and customization Troubleshooting system-related issues across departments Act as a liaison and communicate effectively with ERP vendors Manage user accounts: open, update, or delete ERP access Handle ERP support calls and ensure timely ticket resolution Create ERP IDs for new employees and provide necessary training on ERP software Eligibility: Candidates with relevant experience in ERP management and software support within a manufacturing setup are encouraged to apply. Interested candidates looking for a job change may send their updated CV to: hr01@prasadgroup.com
Posted 2 months ago
4.0 - 8.0 years
4 - 8 Lacs
Ahmedabad
Work from Office
Job Opening: ERP Executive Manufacturing Industry Location: Vatva GIDC, Ahmedabad Job Timing: 09:30 AM to 06:00 PM Weekly Off: Sunday Key Roles & Responsibilities: Hands-on experience with ERP systems: SAP and Corporate Munim Provide technical resolutions for issues/queries related to ERP and other software applications Skilled in system and process implementation of ERP in a manufacturing environment Crystal Report generation and customization Troubleshooting system-related issues across departments Act as a liaison and communicate effectively with ERP vendors Manage user accounts: open, update, or delete ERP access Handle ERP support calls and ensure timely ticket resolution Create ERP IDs for new employees and provide necessary training on ERP software Eligibility: Candidates with relevant experience in ERP management and software support within a manufacturing setup are encouraged to apply. Interested candidates looking for a job change may send their updated CV to: hr01@prasadgroup.com
Posted 2 months ago
1.0 - 2.0 years
2 - 4 Lacs
Chennai
Work from Office
Gather and validate business requirements and translate them into FRD. Conduct gap analysis & suggest process improvements. Train end-users & prepare user documentation. Experience in Manufacturing ERP is an added advantage. Interested to Travel
Posted 2 months ago
4.0 - 8.0 years
3 - 5 Lacs
Virudhunagar
Work from Office
Required Qualification and Skills: - B.E., / B.Tech., (Cs/IT)., or B.Sc ., (Cs/IT)., - Minimum 4 + Yrs Experience. - BSF ERP, Micromen ERP, ERP Implementations, Software - Implementations and IT Coordinations. - Job Location: Virudhunagar (Next to Madurai District). - Experience in the Construction or Interiors company is a plus. Job Describtion: FKRA-1: Software Co-ordination: - As the Software Coordinator, you will be responsible for all aspects of corporate enterprise resource. - Planning in a projected, matrix team environment. - Manage and communicate tasks/timelines for a given implementation Software. FKRA-2: Software Implementation: - Install the software and Create procedures for using IT across departments and projects. - Design, develop, and implement software applications based on user requirements and organizational objectives. FKRA -3: Software Training: - Design & release new workflows, applications, and enhancements. Introduction to the software - Key features and functionalities - Advanced tools and best practices - Determine specific goals for the training (e.g., improve efficiency, reduce errors). - Survey employees and managers to understand their current skill levels and needs regarding the software. - Address any issues or bugs reported by users after deployment. FKRA -4: Corrections & Resolving the Errors: - Analyse, diagnose and resolve technical issues reported by users or detected by monitoring tools. - Provide technical support to end-users, addressing their inquiries and resolving issues promptly. - Develop and conduct training sessions to educate users on best practices and system functionalities.
Posted 2 months ago
2.0 - 4.0 years
4 - 6 Lacs
Gurugram
Work from Office
We are looking for a detail-oriented and business-savvy Functional Support Analyst with expertise in Plant Maintenance (PM) and Project Systems (PS). This role is 80% functional, focusing on business process understanding, support issue tracking, and reporting, with 20% QA/test engineering responsibilities. The ideal candidate will work closely with end users, track and resolve support issues, and provide actionable insights through structured reporting. Key Responsibilities: Functional Support (Primary) Act as the primary liaison between business users and IT for Plant Maintenance and Project Systems modules. Understand and analyse end-to-end business processes related to asset maintenance, planning, execution, and project tracking. Provide day-to-day functional support, resolve issues, and escalate critical problems where needed. Maintain and track support tickets and issue logs using Excel, ticketing tools, or other systems. Prepare weekly/monthly support status reports with KPIs (e.g., ticket volume,resolution time, recurring issues). Gather and document business requirements for enhancements or process improvements. Support user training and documentation of standard operating procedures (SOPs) Testing/QA Responsibilities (Secondary) Assist in creating and executing test cases for changes, enhancements, or defect fixes. Participate in regression testing and User Acceptance Testing (UAT). Coordinate with QA and technical teams to ensure business scenarios are properly tested. Log defects and track them to closure. Required Skills and Qualifications: 3+ years of experience in a functional/business analyst role focused on Plant Maintenance and Projects. Strong understanding of end-to-end business processes in asset-intensive industries (e.g., manufacturing, utilities, construction). Hands-on experience with issue tracking using Excel, and the ability to generate insightful reports and dashboards. Excellent analytical, documentation, and communication skills. Ability to engage with stakeholders and translate functional needs into actionable items. Basic understanding of QA/testing principles. Preferred Qualifications: Experience with SAP PM/PS or similar ERP modules. Familiarity with ticketing systems (e.g., JIRA, ServiceNow) is a plus. ISTQB Foundation or equivalent QA certification (optional). Experience with Agile/Scrum delivery models. Reporting Line: Reports to: Functional Support Lead / Business Systems Manager Works closely with: Business Users, QA, IT Support, and Project Teams
Posted 2 months ago
5.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Mandatory Skills: SAP BRIM. Experience5-8 Years.
Posted 2 months ago
8.0 - 10.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Mandatory Skills: SAP BRIM. Experience8-10 Years.
Posted 2 months ago
13.0 - 17.0 years
32 - 35 Lacs
Noida, Gurugram
Work from Office
Preferred Certifications: Salesforce Marketing cloud Email Specialist Salesforce Marketing cloud Consultant Salesforce Marketing cloud Administrator Salesforce Marketing Cloud Developer Salesforce Marketing Account Engagement Specialist Key Roles and Responsibilities: At least 5+ years of experience in designing and developing custom solutions in the Salesforce marketing space. Leading a POD of marketing Cloud Developers and deliver as per the project timelines and expectations with high quality Requirements Gathering, Technical Documentation, System Configurations, User Training, Data Analysis & Business process implantation/improvement. Provide solutions and ideas on how the Salesforce modules that are listed above can be leveraged and can be used for the business need. Collaborate with cross-functional teams including IT, Marketing, Data to gather and document requirements for new and existing Salesforce solutions. Create and maintain technical documentation, including functional specifications and system diagrams. Develop a deep understanding of the business processes and marketing strategies to help identify areas where Salesforce solutions can add value. Provide user training and support to ensure end-users can effectively use Salesforce solutions. Train marketing stakeholders on how to use the system and perform tasks such as creating campaigns, managing data, and analyzing results. Provide ongoing support and assistance to marketing stakeholders as they learn and adopt the Salesforce Marketing Cloud Translate business requirements into technical solutions that can be implemented using Consult with the Solution Architect to ensure that the proposed solution aligns with the overall technical architecture and best practices. Collaborate with the Solution Architect to provide technical guidance to stakeholders and ensure that the project meets technical standards and requirements. Participate in meetings and discussions with business partners and marketing teams to provide updates on Salesforce projects and gather feedback. Build strong relationships with business partners and marketing teams to foster collaboration and communication. Provide recommendations to improve existing Salesforce solutions and implement new features and functionalities. Developing and implementing best practices for data management, segmentation, and personalization. Conducting demos, training sessions for the business and other team members to ensure they have the skills and knowledge needed to effectively use Salesforce Marketing Cloud. Collaborating with the Salesforce Implementing group and drive the business & development decisions that are beneficial for Customer in the long run. Designing and configuring complex marketing automation workflows, including email campaigns, lead nurturing programs, and customer journeys. Collaborating with developers and other stakeholders to ensure seamless integration between Salesforce Marketing Cloud and other systems. Analyzing and interpreting data to measure the effectiveness of marketing campaigns and make recommendations for optimization. Competencies: Strong understanding of Salesforce Marketing Cloud and its capabilities. Excellent analytical and problem-solving skills. Ability to work independently and manage multiple priorities. Ability to lead a team of Salesforce developers and manage them effectively Thought leadership and ownership Strong written and verbal communication skills. Attention to detail and accuracy. Strong project management skills. Knowledge of data analysis and reporting tools. Ability to work well in a team environment. Strong customer service orientation. Ability to learn quickly and adapt to changing business needs.
Posted 2 months ago
3.0 - 8.0 years
2 - 5 Lacs
Mumbai, Thane, Maharashtra
Work from Office
EducationINTERMEDIATE/IPCC CA exams with 3 years of Articleship OR Bachelor's/Master's degree (B.Com, M.Com, MBA - Finance) About the Job: Quantum Phinance, an IIT Bombay SINE-incubated company, has been delivering technology solutions to the financial services industry since 2006. Our flagship products, Beacon (a Loan and Treasury Management Solution) and SheetKraft (a patented no-code automation framework), are widely used by NBFCs, banks, and financial institutions.We are looking for a Business Analyst to manage client requirements, document business processes, and provide implementation support for our technology solutions. This role offers an opportunity to work closely with financial institutions and contribute to process automation and efficiency.Roles and Responsibilities:- Gather business requirements from stakeholders.- Document scope, business scenarios, and system specifications.- Plan, track, and coordinate project implementation.- Provide offsite/onsite application support, including issue tracking, change management, and user training.- Assist in audit support and compliance reporting.- Test and diagnose complex business scenarios for technology solutions.- Collaborate with internal teams to ensure smooth project execution.Skills and Qualifications Required:- INTERMEDIATE/IPCC CA exams cleared with 3 years of Articleship OR a degree in B.Com, M.Com, or MBA (Finance) with 1-3 years of experience as a Business Analyst.- Strong documentation and presentation skills.- Excellent communication and interpersonal abilities.- Analytical mindset with problem-solving skills.- Strong planning, organization, and time management.- Proficiency in Excel (Mandatory).Preferred Qualifications:- Prior experience in a Business Analyst role, including requirement gathering and project management.- Understanding of software services in the BFSI sectorApplySaveSaveProInsights
Posted 2 months ago
2.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Application Support Associate About the Role The (P1) Application Support Associate supports a group of business-critical third-party applications within the Leasing & Capital Markets Technology Group. They are responsible for supporting users and clients for issue resolution directly, partnering with enterprise partners on technical issues and security best practices, and managing communication with application vendors. The Application Support Associate strives to a high quality of care, delivers consistent and effective issue resolution, and documents playbooks and best practices to improve the user experience across our applications. Description As an Application Support Associate, you will be responsible for Responds as the first line of defense to support cases/chats/phone calls from users of applications ( e.g. Access Requests, AD Group and permission set changes) . Triages, diagnoses, and investigates application issues and works with the end-user through resolution . Manages case workflows within and across JLL’s service tools, using reports to manage work . Shepherds issue escalations across technology teams and vendors, while maintaining a seamless experience for the end-user . Utilizes Generative AI, specifically JLL GPT, to support and optimize specific tasks and initiatives within the organization . Responsible for technology on-boarding for new hires and off-boarding for terminated employees; including associated license management reporting . Documents case resolution and leverages existing documentation to ensure a consistent experience for end users . Executes application validation testing after any engineering activities have been completed ( e.g. server upgrade) . Audits and maintains business application best practices to ensure efficiency and accuracy in the capture of relevant business line data of the business line(s) or function(s) supported . Works with other application specialists to actively improve messaging consistency and efficiency of resolution . Completes administrative requests in support of the product support organization and partner teams . Trains users and technology partners 1:1 as requested . Qualifications / Experience Comfort with documentation tools or willingness to learn (Confluence, as an example) Intermediate Knowledge of Microsoft suite (Office, Word, Excel, Outlook, Teams, Planner) Basic knowledge of Excel reporting/querying large datasets; or willingness to learn Willingness and ability to learn new or tangential technology products to supported product(s) Knowledge of Azure D evOp s , Jira, ServiceNow, and Salesforce is preferred Advanced English and secondary language fluency in speaking, reading, and writing is required 1+ years of application support experience; or 2 years of experience in technical support People Skills Commitment to Excellence in customer/user support [documented example or letter of recommendation required]. Excellent interpersonal, communication, problem-solving and organizational skills. Understands sense of urgency, upholds swift response times as required by the business(es)/function(s) being supported. Ability to work independently, unsupervised, and as a team player. Location Remote –Bengaluru, KA Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 2 months ago
1.0 - 3.0 years
1 - 2 Lacs
Nagpur, Ahmedabad, Jaipur
Work from Office
Role & responsibilities: Ensure On-time Applications support across all modalities within the Territory. Responsible for self and all clients within the region. Provide timely application (hands on) training and technical support to existing and new customers. Provide support to sales team in technical discussions for prospective customers. Provide trouble-shooting and address customer queries. Responsibilities: Application Support / provide training on Molbio's instruments and products. To coordinate with the sales team and customer to ensure readiness of site for application training and plan for training. Provide onsite training to new customers and re-training to existing customers in order to enhance optimal utilization of Molbio's instruments. Joint working with the sales team to support sales Participation in technical discussion during the ongoing sales process with prospects. Drive media sales and revenue generation. Work with regional Branch manager to achieve and deliver business objectives Participate in sales review meetings and work closely with Regional manager to meet the business objectives and achieve budget numbers. Able to complete complicated application calls and service assignments Preferred candidate profile Graduate or Post-Graduate in Science or Medical Lab Technology Prior experience in Diagnostics, working in or with a field force team. 2-3 years of experience is necessary. Ability to build excellent relationships with the different stakeholders including end-users, customers. Knowledge of the local market
Posted 2 months ago
5 - 7 years
6 - 10 Lacs
Hyderabad
Work from Office
About The Role Summary: Developers with strong administration, development, and support skills on ServiceNow SAM or other platforms such as Flexera. The ServiceNow Developer role will work closely with business and product teams to achieve the desired outcome within a hybrid Waterfall/ Agile Methodology. 5-7 years of relevant experience in design and development with ServiceNow platform. Proficiency in scripting including JavaScript, CSS, HTML, Angular with experience in REST API integration will be a plus. Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI Policy, UI Macro, Business Rules, Workflow development, ServiceNow administration, Reporting in ServiceNow, SQL, Database view in ServiceNow. Experience across Waterfall and Agile project methodologies. Dynamic team player with good verbal and written communication. Experience on one or more ITSM, CSM or other SNOW modules. Implementations will be a big plus. ITIL Certified. ServiceNow CSA. ServiceNow CAD. Any additional ServiceNow certifications will be a plus Key Responsibilities: Will be responsible to develop and implement different applications and integrations from initiation to completion, tailored to the customer process requirements, key recommendations and process gap resolution. Creation/implementation/modification of ServiceNow SAM components such as REST API configurators Maintain technical documentation and assist/participate in QA and user training activities. Understanding of the project delivery lifecycle and processes and their implementation. Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs. Work with Technical Team Lead and Solution Architect to complete end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration. Customize and configure ServiceNow SAM Pro to meet specific organizational needs both US and UK instances. Work closely with stakeholders to gather requirements and translate them into technical solutions. Develop and implement publisher-specific packs and plugins as needed for software management.Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro. Manage and oversee the entitlement upload process for in-scope software publishers. Perform regular reconciliation of deployment details received from integration sources. Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations. Create and maintain documentation, including technical specifications and user guides. Provide training and support to end-users and ensure effective adoption of ServiceNow SAM Pro. Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process. Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of software asset management processes. Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers. Solving complex problems in a highly dynamic and agile environment. Having a strong focus on code quality and reusability. Exp 6-8yrs Band B3 Location Pan india CBR - 140K ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Servicenow-Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
- 3 years
1 - 3 Lacs
Pune
Work from Office
Roles and Responsibilities Provide technical support to customers via phone, email, or chat for desktop-related issues. Troubleshoot hardware and software problems using manual testing techniques. Install, configure, and troubleshoot various applications software on Windows operating systems. Offer product service by providing user training and resolving customer queries efficiently. Collaborate with team members to resolve complex technical issues. Software demonstration software testing , writing test cased, documentation, Retail Domain will preferred Looking support executive for our Retail Management Software Location - Pune - work from office only Language - Marathi, Hindi and English
Posted 2 months ago
3 - 8 years
3 - 4 Lacs
Mangalagiri
Work from Office
Job Description: Extend support in managing all applications ERP, Intranet, Online entrance platforms, etc Record all requests raised by end-user and process owners, requested by e-mail / telephone / walk-in, in the ticketing system Troubleshoot of issues in front-end application screens and in data updates reported by users, identify the cause of the issue Support helpdesk team to identify the cause of user requests and guiding them for appropriate follow up action with the process owner or internal team for technical issues Understand and document the requirements for new functionalities and enhancements in various applications Prepare SOP document for system operations, quick guides on the system functionalities and provide training/orientation to users Respond to the requestor with the ticket and follow up for closure of requests as per the SLA time lines Simulate the similar scenarios in the application to check the issue and report the bug to the development team for fixing the issue Test the new functionalities, enhancements implemented, reports for consistency in the data across the modules, bug fixes and to ensure the system developed as per the requirements Support the User Acceptance testing of the new implementation, enhancements and bug fixes and go live activities Grant access to menus as and when the requests are received and as and when the new faculty/staff join, verify the user rights on periodic basis, perform as super admin role. Working knowledge on various Learning Management Systems Gsuite Classroom, Moodle, etc, to support team Records all enhancements to the existing reports, formulate new reports for management MIS purpose and collate the change request from process owner Acquire new technical skills to support the development activities and other associated applications Support the configurations of the application setup, master data, major data updates, operational and year end activities to be performed Prepare fortnightly MIS with the number of new developments, Customization enhancement, Tickets raised, and Bugs reported Benefits: 1. Going to be a 5 days of working. 2. Travelling support for all the staff & Non - Teaching staff.
Posted 2 months ago
6 - 10 years
0 Lacs
Pune
Remote
Role: SAP SuccessFactors Consultant Experience Range: 6 to 10+ years experience. Other Details 1. Max. Notice Period: 1 Month 2. Salary Range: 14$ per hour 3. Contract Duration: 6 Months 4. Work Location: Work From Home (Remote) Technologies: Certified SuccessFactors Consultant in PMGM, Succession Planning & CDP Good-to-have skill: SAP SuccessFactors PMGM, Succession planning & CDP and any other modules of SuccessFactors Roles & Responsibilities: Individual contributor as a consultant for SAP SuccessFactors Implementation project. Excellent communication written and oral and interpersonal skills. Solid experience in facilitating workshops, identify the functional gaps, designing business requirements, planning end-to-end testing, execution of go-live tasks, co-ordination user training. Test case preparation and testing of application & change releases. Conducting extensive end to end testing for the specific module. Preparing process documentation and user manuals. Will be responsible all the activities of SAP SuccessFactors Implementation/upgrade and for creating SAP tickets. Will be responsible for development, delivery & support in assigned area of work. Will have to coordinate and communicate directly with Project lead/client/Business users as per the job requirements. Experience in working with Onsite/Offshore/Near Shore model. Will work closely with the Project Manager and Project lead. Should delivery on time & with high quality.
Posted 2 months ago
7 - 12 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Openlink Endur Functional Good to have skills : OpenLink Endur Minimum 7.5 year(s) of experience is required Educational Qualification : Any graduation, 15-year fulltime education Job Requirements :Key Responsibilities :1 Requirements gathering, functional analysis, functional design and end to end configuration of product set up in Endur 2 Adept in handling business changes and managing client expectations 3 Provide comprehensive document of changes, coordinate user testing, user training 4 Effective management of tasks, timelines, progress reporting on tasks 5 Manage communication across multiple teams and be a good team player Technical Experience :1 Experience and understanding of Agile and waterfall delivery methodology 2 Should have experience in managing an end to end delivery of a module 3 Strong functional understanding of Gas, power, coal, emissions/renewables trading 4 Should have deep experience in latest Endur version with setup experience on all key modules 5 Dotnet, Endur, ETRM/CTRM strong programming skills, good software engineering skillset6 Minimum 6 year of experience on Endur Professional Attributes :1 Candidate must be able to work in small teams, or alone for project delivery 2 Candidate should be able to exhibit strong analytical and problem-solving skills, to deliver high quality solutions to clients 3 Candidate should be able to liaise with other teams to resolve cross functional issueAdditional Info :1 Resource to work on rotational shift.2 Minimum 15 years of education, Preferably computer science. Qualifications Any graduation, 15-year fulltime education
Posted 2 months ago
7 - 12 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Openlink Endur Functional Good to have skills : Agile Testing, Test Automation Strategy, No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Additionally, you will research, gather, and synthesize information to contribute to the success of the organization. Roles & Responsibilities:Key Responsibilities1:Requirements gathering, functional analysis, functional design and end to end configuration of product set up in Endur 2:Adept in handling business changes and managing client expectations 3:Provide comprehensive document of changes, coordinate user testing, user training 4:Effective management of tasks, timelines, progress reporting on tasks5:Manage communication across multiple teams and be a good team player Technical Experience1 Thorough understanding of Agile and waterfall delivery methodology 2 Should have experience in managing an end to end delivery of a module 3 Strong functional understanding of Gas, power, coal, emissions/renewables trading 4 Should have deep experience in latest Endur version with setup experience on all key modules 5 Should have good experience in writing basic sqls, understanding of the Endur data model 6 Should have basic knowledge on test automation Professional Attributes :a Candidate should be able to exhibit strong analytical and problem solving skills, to deliver high quality solutions to clients b -Candidate should be able to liaise with other support/development teams to resolve cross-system c - Good Communication Educational Qualification1:Minimum 15 years of full-time education Qualifications 15 years full time education
Posted 2 months ago
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