673 User Support Jobs - Page 26

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each ...

Role: SharePoint Architect Do: ESSENTIAL DUTIES/RESPONSIBILITIES : - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and self-help techniques to reduce call flow at SD. - Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology needs, and respond to customer service concerns. - Train and guide support specialists to effectively utilize help desk problem-management process (the identification, pr...

Position Summary: The Learning Specialist, reporting to the Sr. Manager, Learning Programs, will provide users with assistance and guidance on using a learning management system (LMS) for online training and development. This can include troubleshooting technical issues, answering questions about the LMS features, and creating or updating training materials. These initiatives are centered around our Tax Pros learning experience and providing strong tools and processes for our Tax School Instructors. Essential Duties & Responsibilities: Major responsibilities of the position are listed below. To perform the job successfully, an individual must be able to execute each essential duty satisfacto...

About Stripe Stripe is a financial infrastructure platform for businesses Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career, About The Team As Stripes user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner...

Install, configure, and maintain desktops, laptops, printers, and other devices. Troubleshoot and resolve Perform regular system upgrades and preventive maintenance. update,Assist users with software-related issues and provide end-user support.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: The purpose of this role is to the...

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: The purpose of this role is to the...

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: The purpose of this role is to the ...

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per So...

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: The purpose of this role is to the ...

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: The purpose of this role is to the ...

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per So...

Location: Remote, India Function: HV Product Requisition ID: 1032791 Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. The team We’re looking for a h...

Must have passed the BE / B.Tech (Computer Science / IT/ Electronics) or MCA / M.Sc. (Computer Science) or any equivalent Post Graduation qualification with minimum 60% marks in aggregate. Note : Qualification and age limit to be as on 01 st May 2025. Knowledge of SQL, Database Concepts Knowledge of software Development Life cycle Knowledge of Testing Concepts Quick Learner and willing to accept responsibility Functional knowledge of Capital Market will be an advantage Key Responsibilities: Participate in training sessions covering software development methodologies, tools, and technologies used in the organization. Assist in designing, coding, testing, and maintaining software applications....

Role & responsibilities Overview of the Role: The Senior Specialist for ERP HCM Support handles the administration of ERP/HCM L1 support services. This role ensures accurate and timely resolution of support issues, coordinates support activities, and provides administrative support to the support team. Roles and Responsibilities: Handle the administration of ERP/HCM L1 support services. Ensure accurate and timely resolution of support issues. Coordinate with stakeholders to schedule and organize support activities. Monitor and track support requests and resolutions. Provide administrative support to the support team. Generate reports on support activities and outcomes. Address user queries a...

Assist in the management of Identity and Access Management (IDM) systems to ensure secure and efficient user authentication and authorization. Monitor and support user access controls and security permissions across systems and applications. Implement and troubleshoot IDM solutions, including user provisioning, role-based access control, and lifecycle management. Collaborate with IT and security teams to ensure compliance with organizational security policies and regulatory requirements. Participate in incident response and investigate potential security breaches related to identity management. Assist in the development and maintenance of IDM documentation, including processes and procedures...

TempHtmlFile Job Description: KPMG India is 8 to 10 years of experience as SAP PP Manager. Minimum 2 End to End implementations with at least one on to S/4 HANA. Understanding of MRP & MTO, and MTS scenarios both for Repetitive and Discreate manufacturing Participate in requirements gathering discussions with clients and clearly document the business requirements and perform fit-gap analysis Document and perform functional testing to ensure the completeness and accuracy of the solution Provide training support to end users on SAP PP module Proven ability to configure SAP solutions and experience with planning and participating in SAP blueprinting and design discussions Good analytical skills...

Greetings ! We are looking to scout a Support Analyst (IBM iSeries or AIX) to be associated with a global IT product company, based in Pune. Role: Support Analyst (IBM iSeries or AIX) Reporting: Manager Support Years of Exp 4 Years + Location: Pune Shift timings : 2.00 PM to 11.00 PM IST Qualification: B.E/B.Tech or equivalent Notice period: Immediate to 30 Days (if serving notice then LWD should be 45Days max) Skills: Excellent communication skills, verbal and written is a must. Support Analyst with IBM iSeries or AIX experience background. Any ticketing tool experience is a must (ServiceNow or JIRA or Zendesk). Experience in troubleshooting, configuring, production support etc. ROLE SNAPSH...

SQL Database Administration ( taking care of database alerts about space, always on health, system alerts etc). Performance Tuning & Optimization. Change / Incident management, through understanding ITIL process. SQL Databases Patch verification. Database / Datawarehouse User support tasks. User management & access controls. Maintenance of MDS servers. SQL Server Replication. Sql Server Partitioning & Compression mechanisms. Monitoring & Planning to implement or schedule Maintenance jobs on DWH SQL Servers. Nice to have : AWS Knowledge that helps for lift & shift migration

Withum is a place where talent thrives - where who you are matters. Its a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management and operational needs. As a US nationally ranked Top 25 firm, we recruit only the best and brightest people with a genuine passion for the business. Under the overall supervision of the Senior IT Services Manager, the Senior Service Technician of WithumSmith+Brown (WSB) requires advanced knowledge and experience in solving firm-wide Team Me...

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per So...