825 User Support Jobs - Page 2

As a Senior Cloud Platform Administrator for the SAS MCS team in SASs Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments. You will work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support. You will work with global R&D, Product, Technical Support, global PSD/Partners, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote mana...

Role Overview: You will be responsible for installing, configuring, and maintaining LAN, WAN, Wi-Fi, and VPN networks. You will troubleshoot network issues related to switches, routers, firewalls, and access points. Monitoring network performance, security, and availability will also be part of your role. Additionally, you will implement network security measures such as firewall rules, access control, and antivirus. Coordination with ISPs and vendors for internet, MPLS, and leased line issues, as well as maintaining IP addressing, VLANs, and network documentation, will be essential. Key Responsibilities: - Install, configure, and maintain LAN, WAN, Wi-Fi, and VPN networks - Troubleshoot net...

As an IT Administrator with 3+ years of experience, your role involves managing the organization's technology infrastructure, including servers, networks, and software applications. Your primary goal is to provide user support to enhance efficiency and achieve business objectives. Key Responsibilities: - Install, configure, and maintain servers, operating systems, and related software applications. - Monitor system performance and troubleshoot issues like server crashes, network connectivity problems, and software errors. - Implement and maintain security measures to protect systems and data from unauthorized access, viruses, and cyber threats. - Manage user accounts, permissions, and access...

**Job Description:** **Role Overview:** As the Enterprise Solutions Administrator at ACA Group, you will be responsible for ensuring the continued performance and success of assigned environment(s). Your role will involve driving process automation, managing configuration, administration, user support, and integration with other applications within financial modules. Working closely with functional leaders, organizational units, and subject matter experts, you will co-create processes and frameworks to enhance the effectiveness and efficiency of the sales organization. **Key Responsibilities:** - Setup and configuration of basic objects within financial modules - Configuration of workflows t...

As an experienced SAP BW Support Consultant, your role will involve maintaining and optimizing SAP BW systems to ensure optimal performance. You will be responsible for data accuracy and providing technical support to users. Your key responsibilities will include: - System Maintenance: - Monitor and maintain SAP BW systems to ensure optimal performance. - Data Management: - Perform data extraction, transformation, and loading (ETL) tasks. - Issue Resolution: - Troubleshoot and resolve issues related to SAP BW applications. - User Support: - Provide training and support to users on SAP BW tools and reports. - Performance Tuning: - Enhance the speed and efficiency of SAP BW reports. - Document...

As an SAP Consultant- SD, your role will involve the following responsibilities: - Hands-on experience in SAP troubleshooting, configuration, and user support. - Experience in inward and outward logistics, inventory movement, and warehouse operations. - Ability to collaborate with cross-functional teams and external SAP support. - Excellent communication, documentation, and problem-solving skills. To excel in this role, you will need the following qualifications and experience: - Bachelor's degree in Engineering, Computer Science, IT, or a related field. - 5-8 years of experience in SAP SD, MM, and Warehouse Management System (WMS). - SAP module certification in SD is mandatory. The company ...

As an experienced PLM Administrator with at least 4-6 years of experience in Teamcenter Unified Architecture and NX Integration, your role will involve the following key responsibilities: - Administration of PLM and CAD Applications, particularly Teamcenter - Expertise in BMIDE deployments - Handling complex security access, Query Builder, Report Generation Tool, XML Import export Configurations - Creation of Workflows, Structure Manager, and Multisite experience - Proficiency in UG NX CAD tool and good knowledge of BOM - Sound knowledge of UNIX, Windows Server, AIX Servers, RHEL, and Oracle Database - Experience in PLM Migration (version Upgrade) - Identifying and Implementing process and f...

As a Zoho One CRM Executive, you will play a crucial role in managing and optimizing Zoho One CRM across various departments such as Recruitment, Study Abroad, Migration, and Language Academy. Your responsibilities will include configuring, customizing, and maintaining the Zoho One suite to streamline processes, enhance data management, and improve operational efficiency. Key Responsibilities: - Configure Zoho One CRM modules (Leads, Contacts, Deals, Tasks) to align with departmental requirements. - Customize fields, layouts, and workflows for efficient data entry and reporting. - Develop custom reports and dashboards to monitor KPIs and identify areas for enhancement. - Ensure data accuracy...

Job Description: You will be responsible for day-to-day troubleshooting, user support, installations, and basic technical assistance. It is essential to have strong communication skills and exposure to ticketing tools. The role requires working in rotational shifts. Key Responsibilities: - Troubleshoot technical issues on a daily basis - Provide user support and assistance - Perform installations as needed - Utilize ticketing tools effectively Qualifications Required: - Strong communication skills - Exposure to ticketing tools - Ability to work in rotational shifts Location: Pune Work Mode: Hybrid (2 days Work From Office),

Role Overview: As a Salesforce Senior Consultant, you will be responsible for leading the administration, optimization, and governance of the Salesforce ecosystem within the organization. Your role will involve managing a team of Salesforce administrators, ensuring best practices in platform configuration, and collaborating with business and technical teams to deliver scalable CRM solutions that enhance customer engagement and operational efficiency. Key Responsibilities: - Lead and mentor a team of Salesforce administrators, analysts, and support specialists. - Define and implement Salesforce administration strategy aligned with business goals. - Collaborate with business leaders, IT, and d...

You have over 10 years of experience with the ASP.NET MVC framework, showcasing your proficiency in JavaScript, jQuery, and front-end technologies. Your expertise in MSSQL, including stored procedures, queries, and optimization techniques, is commendable. You have demonstrated your ability in developing and consuming RESTful APIs and are familiar with application integration and third-party tools. Additionally, you have successfully managed a team of 5 or more individuals. Your experience with mobile application development or integration is a valuable asset, and any knowledge of modern JavaScript frameworks like React would be advantageous. Exposure to Agile development methodologies is ben...

As a Salesforce Service Cloud Contractor, you will be responsible for supporting Salesforce Service Cloud setup and optimization. Your key responsibilities will include: - Setting up case management - Implementing automation - Managing integration - Providing user support It is essential that you have hands-on experience with Service Cloud and Salesforce configuration. Certification in this field would be preferred. The work location for this role can be remote or on-site, depending on project needs. Please note that this job is a full-time contractual/temporary position.,

Role Overview: You will be responsible for administering, configuring, and maintaining EHSQ systems like Intelex. Your role will involve providing user support, troubleshooting system issues, and coordinating communication between the Quality Team, IT, and software vendors. Additionally, you will work with stakeholders to understand business requirements and translate them into system configurations. You will support testing, validation, and deployment of system changes and upgrades while ensuring compliance with internal quality policies and regulatory requirements. Furthermore, you will manage small to mid-size projects related to system implementation, enhancement, or integration. Key Res...

Role Overview: As a Service Desk L1 Engineer at our company, you will play a crucial role in providing technical support to customers and ensuring efficient resolution of IT issues. This entry-level position is perfect for recent graduates who are passionate about kickstarting their careers in IT support. Your responsibilities will include serving as the first point of contact for customers, troubleshooting technical issues, managing tickets, assisting users with basic support, escalating complex issues, contributing to knowledge base articles, delivering exceptional customer service, and collaborating with the IT team for continuous improvement. Key Responsibilities: - Serve as the initial ...

Prime Function: Manage the implementation and maintenance of information systems, data processing systems and procedures for the hotel that includes databases, network administration, applications programming, web design and user support systems. Interface and coordinate with external clients to meet IS objectives. Analyze user needs and establish procedures for the information systems. Any matter which may effect the interests of Novotel Kochi Infopark should be brought to the attention of the Management. Key Responsibilities: Information Systems Planning Ensure to evaluate user needs and system functionality. Ensure that all Software Licenses and laws are adhered to. Plan, direct and contr...

As a Senior SAP S/4 HANA FICO Consultant at NTT DATA Services, you will be responsible for implementing, configuring, and supporting SAP S/4HANA Finance solutions. Your role will involve understanding business requirements, designing solutions, performing configurations, testing, and providing user support. You will also play a crucial role in integrating FICO with other SAP modules and external systems. - Gather and analyze requirements from business users - Design and configure the SAP S/4HANA FICO module to meet business needs - Engage with customers to demonstrate the business value of SAP solutions through presentations and demos - Identify solution options, evaluate pros and cons, and ...

As a Service Desk Analyst L1 at Wipro, your role will involve providing assistance and support to users with L1 type of queries and issues. You will serve as the single point of contact for IT services, monitor and respond promptly to requests received through the IT Helpdesk system, and follow standard help desk procedures. Your responsibilities will include: - Logging IT-related incidents, service requests, and events - Recording, tracking, and updating incident information in Service Now - Responding to technical assistance requests in person, via phone, or electronically - Routing service requests to the appropriate teams - Assisting with the onboarding and offboarding of employees - Man...

As a System Administrator at our company, you will have the opportunity to utilize your skills and experience to ensure the smooth operation of our IT infrastructure. Your main responsibilities will include: - System Management: Installing, configuring, and maintaining servers, workstations, and networking hardware. - Monitoring & Troubleshooting: Monitoring system performance, addressing issues promptly to minimize downtime. - Software Management: Assisting in software installation and configuration for employee use. - User Support: Providing technical support to employees for hardware and software issues. - Security: Implementing security protocols to protect sensitive data. - Backup & Rec...

As a skilled SAP Callidus/Success Factors Incentive Compensation Support Specialist, your role will involve providing technical and functional support for incentive compensation management processes. You will be responsible for ensuring accurate calculation, reporting, and administration of sales compensation plans using SAP Callidus (SAP Commissions). Your expertise in troubleshooting, configuration, and end-user support within the SAP Callidus platform will be essential for success in this role. Key Responsibilities: - System Support & Maintenance - Provide day-to-day support for SAP Callidus Incentive Compensation system. - Monitor and resolve system issues, data discrepancies, and calcul...

As a SAP SD Functional Consultant at ITRadiant, your role involves facilitating the implementation and support of SAP SD. You will be responsible for performing detailed analysis of complex business process requirements, identifying gaps, issues, and providing work around solutions. Additionally, you will be designing, customizing, configuring, and testing SD, as well as acting as a liaison with clients for troubleshooting and proposing system enhancements. **Key Responsibilities:** - Facilitate the implementation and support of SAP SD - Perform detailed analysis of complex business process requirements and provide appropriate system solutions - Facilitate workshops to collect business requi...

Your role and responsibilities: We are seeking a skilled Procure to Pay (P2P) & Treasury (TRE) Solution architect to play a key role in configuring, implementing, and supporting P2P/ TRE processes within the Central Finance (CFIN) system The P2P/ TRE Solution architect will collaborate closely with business stakeholders, process owners, and technical teams to ensure seamless integration of P2P/TRE functions within the CFIN framework This role requires deep functional knowledge of P2P/TRE processes, as well as the ability to translate business requirements into system configurations that optimize efficiency, accuracy, and business performance This position requires close coordination with Dep...

Location Ch. Sambhajinagar Duties and responsibilities To support the Implementation & Management of the Network and Server infrastructure - First Level support to users in regards to hardware and standard software like MS-office, Outlook, etc - Client , printer, IP-Phone installation - Periodic review of Infrastructure setup from Contingency and Audit point of view - Ensure proper working of IT Infrastructure - Ensure IT systems are in line with IT-policies Technical Requirement Knowledge of hardware and networking Competencies: Strong basics in hardware, networking, and troubleshooting Ability to provide first-level user support for systems and applications Skills in installation and confi...

As an IT Infrastructure and Support Specialist, you will be responsible for managing various aspects of the company's IT infrastructure and providing efficient technical support to employees. **Key Responsibilities:** - **IT Infrastructure Management:** - Setting up, maintaining, and troubleshooting network systems including LAN, Wi-Fi, VPN, and firewalls. - Managing server infrastructure, data storage, and backups, whether on-premise or in the cloud. - Ensuring system uptime and performance for offices and remote teams. - **User Support & Helpdesk:** - Providing technical support for hardware, software, and peripherals used by employees. - Handling onboarding/offboarding processes for emplo...

As a technical service engineer at Healthineers, you will play a crucial role in completing various technical tasks related to installation, maintenance, and evaluation of customers" equipment and systems. Your responsibilities will include determining task priorities, scheduling actions, and providing 2nd and 3rd level user support to customers both remotely and onsite. In addition to customer support, you will also contribute to the maintenance and enhancement of internal tools, equipment, processes, and data repositories. You may participate in activities such as estimation, planning, and review of technical tasks to support project acquisition, negotiation, planning, and management, ensu...

As a Computer Lab Incharge at The Prodigies International School, your role involves managing and maintaining all computer lab equipment, ensuring smooth operation of computer systems, providing technical support to students and staff, and assisting in conducting computer-based classes or examinations. Key Responsibilities: - Lab Management & Maintenance - User Support: Provide basic IT training and guidance where needed - System Administration: Install, configure, and maintain operating systems and software Qualifications & Skills: - Education: Bachelors degree or diploma in Computer Science, IT, or a related field - Fresher can also apply - Immediate Joiner Please note that this position i...