447 User Support Jobs - Page 2

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases o...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic unde...

As a Salesforce Support Engineer, your primary responsibility will be troubleshooting and resolving technical issues within a Salesforce environment to ensure smooth system operation. You will work collaboratively with administrators, developers, and end-users to diagnose problems, configure settings, and assist with integrations. Effective communication, strong problem-solving skills, and a solid understanding of Salesforce architecture are crucial for success in this role. Key Responsibilities: - Troubleshooting and Issue Resolution: Identify, diagnose, and resolve technical issues within the Salesforce platform, including standard functionality and custom configurations. - System Configur...

Your Role As an SAP Functional L1 Support Executive provides initial-level support for SAP systems, acting as the first point of contact for user issues. Their responsibilities include resolving basic issues, escalating complex problems, and documenting solutions. Incident ManagementReceive and log support tickets, troubleshoot issues, and resolve them within established service level agreements (SLAs). User SupportProvide guidance and assistance to end-users on standard SAP transactions and processes. DocumentationCreate and maintain user manuals, knowledge base articles, and other documentation related to SAP support. EscalationIdentify and escalate complex or unresolved issues to higher-l...

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : AVEVA PDMS Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The AVEVA UE & Next Gen PID or AVEVA PID Specialist will be responsible for configuring, validating, and managing engineering data within AVEVA Unified Engineering (UE) and Next Generation P&ID/ AVEVA PID to support digital project delivery. He will develop and maintain intelligent P&ID di...

Job Description 1. Facilitate the implementation and support of SAP PP & QM Module. Hands on experience on SAP MES will be added advantage. 2. Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements 3. Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients needs. 4. Design, customize, configure and testing of PP related objects. 5. Identify gaps, issues and work around solutions. 6. Handle changes or emergency transports as needed for high priority issues; 7. Document functional designs, test cases and results. ...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Overview PepsiCo is seeking a dynamic and technically skilled professional to implement the configuration and design execution of our global SuccessFactors platform. This role will focus on the Learning and Talent modules, including Talent Management, Talent Intelligence Hub, Growth Portfolio, and Security. You ll play a key role in one of the largest SuccessFactors implementations globally, supporting 85 countries and over 330,000 employees. Responsibilities Lead the design and configuration of SuccessFactors modules, with a primary focus on Learning and Development. Ensure all system requests meet business requirements and comply with PepsiCo standards and naming conventions. Collaborate w...

Overview: We are seeking a dynamic and highly skilled Assoc Systems Administrator to join our innovative team. This role demands a professional with deep expertise in Generative AI tools and Robotic Process Automation (RPA) using Automation Anywhere. The successful candidate will be instrumental in analyzing, designing, and implementing cutting-edge automation solutions that enhance our business processes and drive operational efficiency. Key Responsibilities: Develop and deploy transformative automation solutions that enhance business processes. Utilize RPA and integrate Generative AI tools to boost decision-making capabilities. Lead the development and deployment of RPA solutions, facilita...

At Elanco, a global leader in animal health dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets, you will have the opportunity to be a part of a team that values diversity and fosters an inclusive work environment. Our vision of Food and Companionship Enriching Life drives us to advance the health of animals, people, the planet, and our enterprise through sustainability efforts under the Elanco Healthy Purpose initiative. As a member of the Elanco team, you will play a key role in proactively searching for solutions, collaborating effectively within and across all Elanco R&D teams and external partners, and creating a positive wo...

As the Zoho One Application Manager, you will be responsible for overseeing the day-to-day operations and staff training related to the Zoho One suite. Your key tasks will include administering and maintaining the Zoho One suite along with its various modules. You will be expected to develop workflows, automation, and business rules to enhance efficiency and streamline company processes. A crucial part of your role will involve ensuring the seamless integration of Zoho with third-party applications. You will also be in charge of providing user support, training, and troubleshooting for all Zoho applications within the organization. Collaboration with internal teams will be essential to ensur...

As an Infor WFM Administrator, your primary responsibility will be to configure and maintain the Infor WFM system to align with the organization's workforce management requirements. This involves customizing settings, workflows, and business rules within the Infor WFM application. You will also play a key role in providing user support by addressing inquiries, troubleshooting issues, and offering guidance on system usage. Conducting training sessions for new and existing users will be essential to ensure smooth operations. Additionally, you will be responsible for ensuring data integrity and accuracy through effective integration processes. Coordinating and implementing system upgrades, upda...

You are a highly skilled and motivated IT Administrator at Plus Max Group of Companies, responsible for overseeing the organization's IT infrastructure, managing and supporting network systems, troubleshooting issues, and ensuring optimal system performance. Your key role involves maintaining the security, reliability, and functionality of IT operations. Your responsibilities include: - System & Network Management: Installing, configuring, and maintaining servers, workstations, and network devices. Managing local and wide-area networks (LAN/WAN) for seamless connectivity. Performing network monitoring to ensure availability and reliability. - Hardware & Software Management: Overseeing instal...

The role of System Operator requires a skilled individual with a strong understanding of computer hardware, networking, and system operations. As a System Operator, you will be responsible for overseeing and supporting IT systems to ensure smooth day-to-day operations of networks, servers, and connected devices. Your duties will include monitoring, maintaining, troubleshooting, and providing user support to optimize system performance. Your key responsibilities will involve: - Monitoring servers, desktops, laptops, printers, and other IT assets to ensure efficient operation with minimal downtime. - Managing routine system backups, updates, and maintenance to uphold system integrity. - Instal...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Dassault Systemes 3DEXPERIENCE ENOVIA Customization Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in the development and configuration of software systems, either managing the entire process or focusing on specific stages of the product...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : UiPath ProcessGold Process Mining Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary , Roles and Responsibilities:The RPA Architect provides deep technical expertise in managing and developing RPA in the UIPath environment including configuration, development, research, troubleshooting, a...

Assist business users and British Council teams via messaging tools to resolve issues. Pro vide guidance on effective use of British Council applications to stakeholders and business users. Troubleshoot basic system and network problems; diagnose and resolve user-specific or software issues. Follow technical diagrams and documented instructions to resolve support issues. Sector/Subject Expertise: Provide super-user support to British Council Backoffice users. Ensure continuous progress on tasks until resolution or escalation to relevant teams. Service Delivery Set up new user accounts and profiles, and address Exams site password-related issues. Respond to callouts within agreed service leve...

As the Technical Platform Manager, you will be responsible for leading technical assessments of various components such as hardware, software, tools, applications, firmware, middleware, and operating systems to ensure seamless support for business operations. Your role will involve overseeing the daily operations of the ServiceNow platform to guarantee its availability, reliability, and optimal performance. In this position, you will play a key role in configuring and customizing the ServiceNow platform to meet specific business needs. This includes implementing workflows, business rules, UI policies, client scripts, and ACLs. Additionally, you will be required to provide technical support t...

We are seeking a motivated Data Analytics & Reporting Specialist to drive the reporting roadmap for our Marketing, Sales, and Customer Services teams at Control Risks. In this role, you will collaborate closely with stakeholders across various geographies, including business owners, analysts, and data engineers, to transform business requirements into effective Power BI solutions. Apart from creating dashboards, the emphasis will be on analyzing data trends, handling complex datasets, and providing actionable insights that directly impact decision-making processes. Your responsibilities will include developing technical documentation, designing data solutions, and enhancing existing reports ...