261 User Support Jobs - Page 2

As a CRM Operations Executive at our rapidly growing Fintech Startup, you will play a crucial role in managing and optimizing our day-to-day CRM operations using Zoho CRM. Your primary responsibility will be to ensure the integrity of the CRM system, maintain data quality, provide user support, and develop automation processes to enhance customer lifecycle management and sales funnel flow. You will also be involved in generating reports, collaborating with stakeholders, and ensuring compliance with data privacy regulations. Your key responsibilities will include administering and maintaining Zoho CRM, monitoring data quality through audits and cleansing, providing user support through training sessions and issue resolution, building automation processes based on business requirements, and aligning CRM functionalities with evolving business needs. Additionally, you will be responsible for creating and maintaining SOPs, user guides, and documentation, as well as collaborating with Zoho support or external vendors for technical issue resolution and new feature integrations. The ideal candidate for this role will have a Bachelor's or Master's degree, preferably in Business Administration, Information Systems, or a related field, along with at least 2-3 years of hands-on experience managing Zoho CRM operations. You should possess a strong understanding of Zoho CRM modules, automation, and integration with external systems, as well as analytical skills for data validation, deduplication, and reporting. Effective communication, problem-solving, and attention to detail are essential qualities for success in this role. Joining our team will offer you the opportunity to work in a fast-scaling startup environment where your contributions directly drive innovation in the financial services sector. You will have the chance to master new skills through cross-functional projects and collaborate with a growing network of partners shaping India's fintech landscape. Your efforts will be recognized and celebrated, as we value ownership, problem-solving, and the determination to break new ground. If you are looking to make a meaningful impact in the fintech space and thrive in a dynamic and collaborative work environment, we invite you to join us as a CRM Operations Executive in New Delhi.,

Diverse Lynx is looking for SAP MM to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP MM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

Diverse Lynx is looking for SAP SD to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP SD Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of SD Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

About B S R & Co. LLP B S R & Co. LLP is a member of the B S R & Affiliates network of firms registered with the Institute of Chartered Accountants of India. B S R & Co LLP has its presence in 14 cities in India with over 120 partners and an employee strength of over 5,000 professionals. The firm is engaged in audit, other assurance and taxation services. The firm has a client base spanning Indian businesses, multinationals, and listed companies in India across industry sectors. The endeavor is to continuously keep raising the bar in terms of audit quality, experience for our people, and adoption of better technology. Responsibilities: - Diagnose and Resolve Issues: Identify and fix software application problems to ensure optimal performance. - User Support: Assist users in understanding and effectively using Internal software applications. - System Monitoring: Continuously monitor systems to detect and address potential issues proactively. - Collaboration: Work closely with IT professionals and Global support Team to solve technical problems. - Documentation: Maintain records of software bugs and the steps taken to resolve them. - Training: Provide training and guidance to end-users on software usage. Qualifications: - Bachelor or higher degree in one of these fields: BE/BTECH/MCA/BCA - Desktop professional (preferred) Equal employment opportunity information,

As an ERP Expert at Nine Jewellery, a prestigious luxury jewellery design and manufacturing company, your main responsibility will be to oversee and optimize the enterprise resource planning (ERP) systems. You will play a crucial role in bridging business processes with technology, ensuring seamless integration across manufacturing, supply chain, finance, and overall business operations. Your key responsibilities will include leading full-cycle ERP implementation, upgrades, and maintenance initiatives, specifically focusing on manufacturing, inventory control, procurement, and finance. You will be tasked with customizing ERP modules to align with jewellery manufacturing workflows and operational requirements, while also ensuring data integrity, security, and scalability. Additionally, you will analyze current manufacturing and supply chain processes, recommend workflow enhancements, and collaborate with cross-functional teams to streamline various operational aspects through ERP. Furthermore, you will serve as the primary point of contact for ERP-related matters for the manufacturing and operations teams, providing user support, troubleshooting, and tailored training. Integration with related systems such as finance, procurement, and inventory management platforms will be part of your role, along with designing and automating management reports, dashboards, and analytics to facilitate operational decision-making. You will also be responsible for vendor and compliance management, ensuring ERP workflows comply with regulatory requirements such as GST, hallmarking, and procurement standards. To qualify for this role, you should hold a Bachelors or Masters degree in IT, Computer Science, Business Administration, or a related field, along with at least 5 years of hands-on ERP experience. Exposure to jewellery or manufacturing-specific ERP solutions is a must, and you should have a strong understanding of manufacturing, supply chain, and finance processes within the jewellery or luxury goods industries. Proficiency in ERP configuration, SQL, database management, data visualization, and a proven track record of delivering ERP projects on time and within budget are essential. Excellent analytical, communication, and collaboration skills, along with a detail-oriented mindset focusing on continuous process improvement, will be highly valued. Desired attributes for this role include experience supporting jewellery manufacturing or luxury goods companies, the ability to translate business goals into technical ERP solutions, and relevant ERP platform certifications (SAP, Dynamics, Oracle). Knowledge of regulatory compliance related to GST, import/export, and quality standards in jewellery manufacturing is advantageous. In this position, you will report to the Operations Director and work closely with the Manufacturing, Supply Chain, Finance, and Senior Leadership teams. Joining Nine Jewellery offers you the opportunity to drive digital transformation in manufacturing and operations for a brand known for craftsmanship and innovation, play a pivotal role in operational excellence and system integration at a leading luxury jewellery manufacturer, and experience professional growth in a dynamic and high-performing environment. To apply for this role, please submit your CV and cover letter emphasizing your ERP expertise and relevant experience in jewellery manufacturing or related sectors to hr@ninejewellery.net. About Nine Jewellery: Nine Jewellery is an award-winning Jaipur-based company specializing in luxury diamond, polki, and colored gemstone jewellery, renowned for its fusion of tradition with innovation.,

As a Support Specialist in the Professional Services Team, you will ensure seamless customer support,product understanding, and collaboration across teams to optimize the user experience. What your day will look like Primary customer contact: Serve as the main point of contact for customers, providing timely and effective technical support across multiple channels. Product expertise: Develop an expert understanding of Thinkproject products to offer in-depth guidance and troubleshooting. Issue resolution: Address customer queries, troubleshoot technical issues, and escalate complex cases when necessary, collaborating with development teams to resolve system defects. Delivery support: Partner with Delivery teams to facilitate product mobilization and manage ongoing customer relationships. Documentation: Create and maintain user support materials, such as knowledge bases and user guides. User training: Conduct training sessions through webinars to equip users with product knowledge and skills. Cross-departmental liaison: Act as a bridge between support and other departments, ensuring smooth communication and issue resolution. Continuous improvement: Provide feedback from customer interactions to contribute to process enhancements and service improvements What you need to fulfill the role Fluent English skills are mandatory Willingness to work in rotating shifts, including weekend-days (e.g. Saturdays or Sundays), to Support customers and teams across different time zones, is essential. Detail-oriented with the ability to document procedures accurately. Self-motivated with a desire to learn and grow in the field of solution implementation and support. Ability to work collaboratively in a team environment. Familiarity with construction industry processes and terminology is a plus. What we offer Lunch n Learn Sessions I Womens Network I LGBTQIA+ Network I Coffee Chat Roulette I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Caf ) I Hybrid working I Unlimited learning We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business. Your contact: Gagandeep Virdi Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page. Working at thinkproject.com - think career, think ahead. #LI-GV1 Support

Supports the design and maintenance of enterprise systems by preparing test data, analyzing results, troubleshooting problems and communicating issues back to development. The DevOps approach to software development requires frequent, incremental changes to code versions, resulting in frequent deployment and testing regimens. Develops, monitors and maintain procedures and service level needs while providing user support. Automation engineers design, program, simulate and test automated machinery and processes in order to complete exact tasks. -Applies a theoretical knowledge-base to work to achieves goals through own work -Characterized by specific functional expertise typically gained through formal education -May provide guidance to others as a project manager using technical expertise -Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills -Builds knowledge of the company, processes and customers -Solves a range of straightforward problems -Analyzes possible solutions using standard procedures -Receives a moderate level of guidance and direction Functional Knowledge: -Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines Business Expertise: -Understands key business drivers; uses this understanding to accomplish own work Leadership: -No supervisory responsibilities but provides informal guidance to new team members Problem Solving: -Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact: -Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills: -Explains complex information to others in straightforward situations We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone s unique perspective.

We offer a unique opportunity to enhance your data analysis skills and contribute to innovative client solutions. As a Quant Analytics Senior Associate within the Data and Analytics team, you will provide insightful data solutions to enhance and optimize product delivery to customers. You will utilize a range of data analytics tools, data sources, and dashboards to ensure the seamless integration of Intelligent Automation solutions into Consumer and Community Banking Operations, effectively eliminating inefficiencies. Job responsibilities Understand the Intelligent Process Automation development life cycle, key performance metrics, and Risk & Control requirements. Own key performance dashboards in Tableau used by thousands of Operations and Product users, make updates or enhancements to dashboard features and perform other dashboard maintenance and user support activities. Help to develop new automated reports or dashboards to support the Product. Partner across Product, Design, Technology to identify opportunities to leverage data insights and discoveries to help improve process scoping, design, testing, etc. to meet business benefits and increase efficiency in Technology development. Present analytics findings and recommendations to stakeholders and partners clearly and concisely, influence stakeholders, and gain cross-functional alignment. Required qualifications, capabilities, and skills Bachelor s degree in a quantitative discipline and 9+ years of professional experience. Proficiency in SQL and Tableau. Ability to conduct data discovery across various systems, derive insights, and proactively identify where data quantification is needed and/or could be beneficial. Highly effective communication and storytelling skills and ability to bridge technical and non-technical audience and stakeholders. Knowledge of best practices within data visualization and user experience. Proficiency in Microsoft Office (especially Excel and PowerPoint). Preferred qualifications, capabilities, and skills Knowledge and experience in Operations, process discovery, or process automation. Experience with Alteryx is good to have but not required. Work experience preferably in Financial Services. We offer a unique opportunity to enhance your data analysis skills and contribute to innovative client solutions. As a Quant Analytics Senior Associate within the Data and Analytics team, you will provide insightful data solutions to enhance and optimize product delivery to customers. You will utilize a range of data analytics tools, data sources, and dashboards to ensure the seamless integration of Intelligent Automation solutions into Consumer and Community Banking Operations, effectively eliminating inefficiencies. Job responsibilities Understand the Intelligent Process Automation development life cycle, key performance metrics, and Risk & Control requirements. Own key performance dashboards in Tableau used by thousands of Operations and Product users, make updates or enhancements to dashboard features and perform other dashboard maintenance and user support activities. Help to develop new automated reports or dashboards to support the Product. Partner across Product, Design, Technology to identify opportunities to leverage data insights and discoveries to help improve process scoping, design, testing, etc. to meet business benefits and increase efficiency in Technology development. Present analytics findings and recommendations to stakeholders and partners clearly and concisely, influence stakeholders, and gain cross-functional alignment. Required qualifications, capabilities, and skills Bachelor s degree in a quantitative discipline and 9+ years of professional experience. Proficiency in SQL and Tableau. Ability to conduct data discovery across various systems, derive insights, and proactively identify where data quantification is needed and/or could be beneficial. Highly effective communication and storytelling skills and ability to bridge technical and non-technical audience and stakeholders. Knowledge of best practices within data visualization and user experience. Proficiency in Microsoft Office (especially Excel and PowerPoint). Preferred qualifications, capabilities, and skills Knowledge and experience in Operations, process discovery, or process automation. Experience with Alteryx is good to have but not required. Work experience preferably in Financial Services.

As an Analyst (Tech Partner - On-Site IT Support), you will be responsible for providing comprehensive technical support to ensure the smooth operation of an organization's IT infrastructure. Your role will involve troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for IT-related issues and collaborate closely with other IT professionals to deliver high-quality support services. Additionally, your expertise in production line environments will be crucial for effectively supporting manufacturing operations. Your key responsibilities will include providing on-site technical support for hardware, software, and networking issues, responding to IT support requests promptly, and resolving technical problems. You will install, configure, and maintain computer systems such as desktops, laptops, printers, and peripheral devices. Diagnosing and resolving hardware and software faults, performing regular system checks, and ensuring optimal performance will be part of your routine tasks. You will also assist users with IT-related queries, provide training on new systems and technologies, and maintain a high level of customer satisfaction through effective communication and problem-solving. In addition, you will be responsible for implementing and enforcing security policies to protect IT systems from threats, ensuring compliance with industry regulations and organizational policies. Maintaining accurate records of IT support activities, preparing technical documentation and user manuals, and collaborating with other IT team members for support efforts and knowledge sharing are also important aspects of your role. Staying updated with the latest IT trends and technologies, recommending and implementing improvements to enhance IT support services, and utilizing tools like System Center Configuration Manager (SCCM) for software deployment and management will be part of your continuous improvement activities. Your qualifications for this role include proven experience in providing on-site IT support or a similar role, with at least 3 years of experience. Strong technical skills in computer hardware, software, and networking, excellent communication skills, problem-solving abilities, and a Bachelor's degree in information technology, Computer Science, or a related field are required. Preferred skills such as relevant certifications, strong customer service orientation, adaptability to new technologies, proficiency in creating and maintaining technical documentation, and understanding of production line environments will be advantageous for this position. Overall, as an Analyst (Tech Partner - On-Site IT Support), you will play a crucial role in ensuring the smooth operation and efficient support of IT systems within a production line environment, contributing to the overall success of the organization.,

As an Adobe Workfront Specialist at our Pune or Nagpur location in Maharashtra, you will be a crucial part of our team with over 5 years of hands-on experience in Adobe Workfront. Your role will involve configuring, managing, and optimizing Adobe Workfront to support project management and operational workflows. You will collaborate with cross-functional teams to gather requirements and implement efficient Workfront solutions. Additionally, you will develop custom reports, dashboards, and templates within Workfront, manage user roles, permissions, and licensing, and troubleshoot and resolve issues related to Workfront functionality and integrations. If applicable, you will also build and maintain automation using Adobe Workfront Fusion. Your support will extend to end-users through training and guidance on best practices, all while working in US or UK time zones to provide overlap with global stakeholders. To be successful in this role, you should have a minimum of 5 years of experience with Adobe Workfront, a strong understanding of project management principles and workflow design, and experience in Workfront system administration and reporting. Experience with Adobe Workfront Fusion or similar automation tools will be viewed as a significant advantage. Excellent problem-solving and communication skills are essential for this position, as is the ability to work independently in a client-facing role. You should also be willing to work onsite in Pune or Nagpur. Candidates with Adobe Workfront Certification and experience in marketing, creative, or operational project environments will be given preference. If you meet the above criteria and are available to join within 2 to 4 weeks, we strongly encourage you to apply for this exciting opportunity.,

As an ERP Coordinator at Ganpat University, Mehsana, your primary responsibility will be to lead the full lifecycle of ERP projects. This includes planning, design, configuration, testing, deployment, and post-implementation support. You will be required to identify and resolve issues, perform diagnostics, and implement system updates and upgrades to enhance functionality and security. Moreover, you will provide ongoing support and training to end-users on ERP functionalities and best practices. It is essential to ensure data integrity, security, and regulatory compliance. Collaborating with cross-functional teams to identify requirements and effectively communicate with internal and external stakeholders will be crucial in this role. You will also participate in continuous improvement initiatives to enhance ERP capabilities and oversee ERP implementation projects. Your role will involve ensuring seamless integration of the ERP system with other applications, understanding current processes, designing process flows, and performing gap analysis. Additionally, you may be assigned ERP-related tasks from time to time. To excel in this position, candidates must possess a zeal and attitude to learn new things, be willing to work extended hours, and be acquainted with new technologies and their applications. Strong communication skills and proficiency in the English language are essential. Candidates should demonstrate qualities such as self-motivation, a sense of ownership, and a commitment to delivering the best results.,

TempHtmlFile KPMG India is 6-8 years of experience as SAP PP Senior Consultant. Minimum 2 End to End implementations with at least one on to S/4 HANA. Understanding of MRP & MTO, and MTS scenarios both for Repetitive and Discreate manufacturing Participate in requirements gathering discussions with clients and clearly document the business requirements and perform fit-gap analysis. Document and perform functional testing to ensure the completeness and accuracy of the solution Provide training support to end users on SAP PP module Proven ability to configure SAP solutions and experience with planning and participating in SAP blueprinting and design discussions Good analytical skills with ability to comprehend and analyze complex business requirements and able to provide the right solutions to the client Demonstrate excellent communication skills, with the ability to discuss and explain complex solutions Self-motivated in learning new concepts and willing to share knowledge and skills with other team members Experience in Global template implementation and rollout will be added advantage Roles and responsibilities: Facilitate the implementation and support of SAP PP Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients needs. Design, customize, configure, and testing of PP Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems. Handle changes or emergency transports as needed for high-priority issues. Document functional designs, test cases, and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required .

The professional will assist in the maintenance and rollout of the Deal Teams "Data-Driven transformation" project, with the main objective of implementing the ideal globally. This person will support the iDeal Global Rollout, aiding regional teams to integrate iDeal into their end-to-end deal-making process. Responsibilities Assist in managing the iDeal global rollout project Help in creating and updating the iDeal user support platform Contribute ideas on how to apply AI in End-to-End Deal Making processes Assist in designing a better experience and journey to build the deal using iDeal Analyze data generated and gathered by iDeal Develop data-driven pre-approved deal frameworks Provide reporting and deal performance assessments by Geography, Vertical, Sales Orgs Document best practices and lessons learned Map external data (macroeconomic and market level) Day-to-day management of iDeal admin modules: Update drivers and parameters (e.g., actuals, acquiring fees, yields) Update Visa definitions and requirements (e.g., P&L breakouts, KPI calculations and thresholds) Manage user and entitlement (e.g., different profiles for users/admins) Bachelors degree or higher in Computer Science, Statistics, Mathematics, or related field At least 6 years of experience in data analysis and modeling Strong communication and presentation sk

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Endpoint Management - 1E Tachyon | 3 - Experienced Primary -> Technology | Endpoint Management - Tanium | 3 - Experienced Secondary -> Domain | IT in Banking | Customer Support | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 3 - Experienced Certification : Technology | TCPEM/TCA As a 1E Tachyon/Tanium Level 3 Administrator, you will play a critical role in providing expert support for the configuration and management of 1E Tachyon. You will lead the efforts to ensure the effective utilization of real-time endpoint management capabilities, providing guidance to junior administrators and collaborating with IT teams. Key Responsibilities: 1. Strategic Planning and Design: - Develop and implement a strategic vision for 1E Tachyon/Tanium that aligns with the organization s goals and objectives. - Lead the design and optimization of 1E Tachyon/Tanium infrastructure, including agents, modules, and policies. 2. Endpoint Management Leadership: - Oversee the configuration and optimization of 1E Tachyon/Tanium, ensuring efficient client management, endpoint settings, and real-time capabilities. - Implement advanced configurations for enhanced endpoint management. 3. User Support and Training: - Provide expert support for end-users of the 1E Tachyon/Tanium platform, addressing complex issues, endpoint configurations, software deployments, and troubleshooting. - Offer training and mentorship to Level 1 and Level 2 administrators and end-users. 4. Software Deployment Expertise: - Lead software packaging and deployment efforts using 1E Tachyon/Tanium, implementing efficient software distribution, patch management, and automation strategies. - Create and maintain advanced deployment packages and automation scripts for software installations. 5. Inventory Management and Compliance: - Oversee the maintenance of an accurate inventory of hardware and software assets across endpoints. - Ensure compliance with industry standards and regulations, and implement advanced security updates and patches. 6. Advanced Troubleshooting and Problem Resolution: - Provide Level 3 support for complex 1E Tachyon/Tanium-related issues, incidents, and user problems. - Conduct root cause analysis for challenging technical problems

Who we are About Stripe About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe s growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of growing the GDP of the Internet. Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! Responsibilities Troubleshoot and solve external user issues Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future on organization Be a part of building a brand new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Who you are We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user first mindset and are energized by the challenge of solving difficult problems You have excellent communication skills, both written and verbally You excel in analytical thinking and problem solving You might have prior experience in customer service or internal/external user facing operations You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to our user s challenges You have a process-oriented mindset and ability to get things done You enjoy working in an in-office environment with strong cross team collaboration and support You are able to prioritize and enjoy working in a quick-moving environment You are humble and have a proven track record for working well across teams and with external partners You re willing to work (no more than) one Saturday each month - you ll receive a weekday off the following week Preferred qualifications Prior experience or knowledge in user support Prior experience in risk operations Prior experience working on projects or process improvement initiatives

hould have 12+ years of SAP EAM / PM and QM experience with Good communication . Implementation and Rollout experience is must. Conduct SAP EAM / PM and QM process configuration Update and maintain all SAP EAM / PM and QM functional documentation Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients needs Design, customize, configure and testing of EAM/PM modules Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve problems Document functional designs, test cases and results Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team Provide ad hoc training and user support as required Work self directed and independently; may act as subject matter mentor to more junior members Desired Skills & Experience Minimum of 5 years of experience in a full cycle implementation as well as in support projects Minimum of 3 years SAP experience supporting Inhouse repair Experience in integration points with other SAP modules like MM, CS & FICO Ability to multitask and manage multiple deliverables and projects at the same time Experience in a Professional Services company is preferred Understanding of accounting business processes Ability to understand business processes from a customer perspective Ability to work in a team environment, effectively interacting with others Conduct Unit tests, Integration tests and system Integration and security test Proactively proposing solutions to improve the support of (new) business processes Support the functional team with issues and provide a solutions based approach Knowledge of SAP PM/QM solution capabilities and business process configurations Conf

Role & responsibilities Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for users. System Installation and Configuration: Setting up new computers, software, and network devices. System Maintenance: Ensuring systems are up-to-date, secure, and running efficiently. User Support: Providing assistance to users with technical issues via various channels (phone, email, remote access). Hardware and Software Management: Managing inventory, updates, and licenses for hardware and software. Documentation: Creating and maintaining documentation for systems, procedures, and troubleshooting steps. Security: Implementing and maintaining security measures to protect systems and data. Collaboration: Working with other IT teams and vendors to resolve complex issues. Preferred candidate profile Bachelor/Master degree in Computer Science(BCA/MCA/B.TECH). 1+ years of experience in IT.

SAP CO expert with strong skills in product costing, variance analysis, profitability analysis, material ledger, internal orders & CO config. Good in cross-module integration, ABAP debugging, support, documentation & business collaboration.

WPP is the creative transformation company dedicated to using the power of creativity to build better futures for people, the planet, clients, and communities worldwide. By joining WPP, you become part of a global network of over 100,000 talented individuals committed to delivering extraordinary work for clients across more than 100 countries. With corporate headquarters in New York, London, and Singapore, WPP is a world leader in marketing services, boasting deep AI, data, and technology capabilities along with unrivalled creative talent. Our client portfolio includes many of the world's largest companies and advertisers, with approximately 300 Fortune Global 500 companies trusting us with their marketing needs. At WPP, our success is attributed to our people. We are dedicated to fostering a culture of creativity, inclusivity, continuous learning, and attracting the brightest talent to provide exciting career opportunities for personal growth. Currently, we are looking for a Workday and HR Systems Service Desk Analyst to join our team during the APAC shift time. As a Workday and HR Systems Service Desk Analyst at WPP, you will be responsible for providing comprehensive support to users of the full-suite Workday and other HR systems. This role involves troubleshooting technical issues, offering guidance on system functionalities, and ensuring a seamless user experience. Collaboration with Enterprise Technology (ET), HR, and other departments will be crucial to resolving issues and enhancing system processes. Your responsibilities will include managing the logging, tracking, and resolution of Workday and HR Systems-related incidents and service requests, implementing process improvements for service desk operations, maintaining tickets to set standards, providing advanced support for complex Workday issues, generating and analyzing service desk performance reports, collaborating with various teams for seamless support and integration of Workday solutions, and ensuring compliance with organizational policies, procedures, and regulatory requirements. To be successful in this role, you should have proven experience in a service desk or support team, strong analytical and problem-solving skills, an understanding of Joiners/Movers/Leavers processes, knowledge management ethics, familiarity with ITIL and Agile values, excellent communication skills, a commitment to exceptional customer service, flexibility to work various shifts, adaptability to changing priorities in a fast-paced environment, experience with HR and Finance Applications (especially Workday), and proficiency in Service Management toolsets like Jira/Confluence and ServiceNow. At WPP, we value individuals who are open-minded, optimistic, and extraordinary. We offer a culture where passionate and inspired people can do extraordinary work, unparalleled scale and opportunity to create and influence projects, challenging and stimulating work alongside creative problem solvers, and a hybrid work approach that fosters creativity, collaboration, and connection. WPP is an equal opportunity employer that values diversity and inclusivity, providing all applicants with fair consideration for positions without any form of discrimination. We are dedicated to creating a respectful culture where everyone feels they belong and has equal opportunities for career advancement. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.,

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive portfolio of capabilities in consulting, design, engineering, and operations, Wipro assists clients in achieving their most ambitious goals and establishing sustainable businesses that are prepared for the future. With a global presence spanning 65 countries and a workforce of over 230,000 employees and business partners, Wipro is committed to empowering its customers, colleagues, and communities to thrive in a constantly evolving world. For more details, please visit www.wipro.com. As a SAP Fieldglass Implementation Consultant, your primary responsibility will involve monitoring and ensuring the stability of the SAP Fieldglass system in a live production environment. You will be tasked with troubleshooting arising issues, addressing user queries, and ensuring the seamless operation of the contingent workforce management platform. This role demands a strong technical understanding of Fieldglass functionalities, exceptional problem-solving abilities, and effective collaboration with various stakeholders to promptly resolve issues. Key Responsibilities: - Mandatory implementation experience in SAP Fieldglass is essential. Incident Management: - Monitor the Fieldglass system for errors, performance issues, and potential disruptions. - Identify and resolve production incidents swiftly, such as data inconsistencies, system crashes, and user access problems. - Prioritize and escalate critical issues to relevant teams as required. User Support: - Address user queries and offer technical assistance on Fieldglass functionalities, including requisition creation, worker profile management, and invoice processing. - Conduct user training on best practices and new features within the Fieldglass system. At Wipro, we are reimagining our world and building a modern organization that is committed to digital transformation. We are seeking individuals who are inspired by constant reinvention of themselves, their careers, and their skills. Our vision is to evolve continuously as a business and within the industry. Join us in a purpose-driven environment that encourages you to craft your own reinvention. Realize your ambitions with Wipro, where applications from people with disabilities are explicitly encouraged.,

The SAP Business One Administrator will play a crucial role in maintaining, configuring, and ensuring the reliable operation of SAP Business One applications in India. As a Techno-Functional SAP Administrator with Project Management skills, you will be responsible for providing technical support, training end-users, and coordinating system enhancements, upgrades, and roll-outs. Your role will also involve liaising with overseas ERP teams to align business needs effectively. Your key responsibilities will include demonstrating technical expertise in SAP B1, possessing finance process knowledge, ensuring optimal performance of SAP Business One systems through system maintenance, providing user support by offering training and operational assistance, coordinating and testing system enhancements, overseeing upgrades and roll-outs, collaborating with overseas ERP teams, and synchronizing business processes. You will be expected to configure and maintain SAP Business One systems proficiently, manage database platforms such as SAP HANA, monitor system performance, troubleshoot technical issues related to SAP Business One modules, provide user support and training, manage system upgrades and enhancements, understand integration points between SAP Business One and other systems, implement security measures, define user access levels, manage user roles and authorizations, create custom reports using SAP Crystal Reports, monitor server health and performance, align business processes with organizational needs, and participate in process improvement initiatives. To qualify for this role, you should have 8-10 years of proven work experience in managing SAP projects, with a minimum of 5 years of relevant experience in the Techno-Functional aspect. Technical experience is necessary, along with the ability to make minor/medium technical changes to the SAP system. Prior experience in implementing SAP, familiarity with local regulatory compliance requirements in India (especially in finance, accounting, tax, and reporting), experience with HANA database platforms, knowledge of SAP Crystal Reports, and familiarity with Linux-based server components and service layers are also required. Proficiency in the English language, effective stakeholder management, strong organizational and time management skills, excellent communication abilities, high standards of accuracy and attention to detail, adaptability to work in a multi-cultural environment, cooperation, cross-functionality, result orientation, entrepreneurial spirit, customer focus, awareness of cultural differences, and a mindful adherence to safety and environmental responsibilities are essential soft skills for this role. The position is based in ENGIE Pune Office with four days of work from the office. The primary field of work includes Information Technology, Applications, and Finance, with the reporting line falling under IT. The role is located in Pune, India, and is a part of T&G AMEA - India division under ENGIE Energy India Private Limited. The professional experience required is skilled, with a minimum of 3 years and a maximum of 15 years of experience, and the education level should be a Bachelor's Degree. Join us in creating a diverse and inclusive workplace, where reasonable accommodations are provided for individuals with disabilities, and make a meaningful impact on our organization.,

Roles and Responsibilities Should Install, Support and Troubleshoot Software Applications onsite Training to Clients on Software Applications Desired Candidate Profile Candidate should have knowledge on Software Applications Must be a Quick learner 2-Wheeler with Driving License Required

Roles and Responsibilities Should Install, Support and Troubleshoot Software Applications onsite Training to Clients on Software Applications Desired Candidate Profile Candidate should have knowledge on Software Applications Must be a Quick learner 2-Wheeler with Driving License Required

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Multiplatform Front End Development Angular Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking ways to enhance application functionality and efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in code reviews to ensure adherence to best practices and standards.- Support the migration of AngularJS applications to Angular 19 within a large Nx monorepo- Convert AngularJS components, services, directives, and modules into modern Angular equivalents- Refactor SCSS and HTML templates to align with Tailwind CSS and current design systems- Ensure high fidelity with existing functionality and UX during migration- Collaborate with internal engineers to follow existing patterns and architecture decisions- Write clean, testable, and maintainable code with proper documentation- Validate functionality across browsers and screen sizes during the migration Professional & Technical Skills: - Must To Have Skills: Proficiency in Angular.- Strong understanding of web development principles and frameworks.- Experience with RESTful APIs and integration techniques.- Familiarity with version control systems such as Git.- Knowledge of responsive design and cross-browser compatibility.- You have 3+ years of front-end engineering experience, including solid experience with Angular- Youve worked on large-scale SPAs and know how to balance performance, reusability, and maintainability- You have strong hands-on experience with Angular (v16 or later), and solid understanding of AngularJS- You have hands-on experience migrating mid-to-large AngularJS applications into Angular systematically- You have the ability to work independently, communicate clearly, and deliver migration milestones reliably- You test your work across resolutions, browsers, and interaction types Experience with monorepos using Nx- Experience working on internationalized (i18n) frontends- Frameworks:Angular 19, AngularJS, PrimeNG- Styling:SCSS, Tailwind CSS, HTML5- Libraries:RxJS- Tooling:GitHub Actions, Nx, ESLint, Prettier etc., Additional Information:- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Multiplatform Front End Development Angular Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking ways to enhance application functionality and efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in code reviews to ensure adherence to best practices and standards.- Support the migration of AngularJS applications to Angular 19 within a large Nx monorepo- Convert AngularJS components, services, directives, and modules into modern Angular equivalents- Refactor SCSS and HTML templates to align with Tailwind CSS and current design systems- Ensure high fidelity with existing functionality and UX during migration- Collaborate with internal engineers to follow existing patterns and architecture decisions- Write clean, testable, and maintainable code with proper documentation- Validate functionality across browsers and screen sizes during the migration Professional & Technical Skills: - Must To Have Skills: Proficiency in Angular.- Strong understanding of web development principles and frameworks.- Experience with RESTful APIs and integration techniques.- Familiarity with version control systems such as Git.- Knowledge of responsive design and cross-browser compatibility.- You have 3+ years of front-end engineering experience, including solid experience with Angular- Youve worked on large-scale SPAs and know how to balance performance, reusability, and maintainability- You have strong hands-on experience with Angular (v16 or later), and solid understanding of AngularJS- You have hands-on experience migrating mid-to-large AngularJS applications into Angular systematically- You have the ability to work independently, communicate clearly, and deliver migration milestones reliably- You test your work across resolutions, browsers, and interaction types Experience with monorepos using Nx- Experience working on internationalized (i18n) frontends- Frameworks:Angular 19, AngularJS, PrimeNG- Styling:SCSS, Tailwind CSS, HTML5- Libraries:RxJS- Tooling:GitHub Actions, Nx, ESLint, Prettier etc., Additional Information:- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education