451 User Support Jobs - Page 18

SQL Database Administration ( taking care of database alerts about space, always on health, system alerts etc). Performance Tuning & Optimization. Change / Incident management, through understanding ITIL process. SQL Databases Patch verification. Database / Datawarehouse User support tasks. User management & access controls. Maintenance of MDS servers. SQL Server Replication. Sql Server Partitioning & Compression mechanisms. Monitoring & Planning to implement or schedule Maintenance jobs on DWH SQL Servers. Nice to have : AWS Knowledge that helps for lift & shift migration

Withum is a place where talent thrives - where who you are matters. Its a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management and operational needs. As a US nationally ranked Top 25 firm, we recruit only the best and brightest people with a genuine passion for the business. Under the overall supervision of the Senior IT Services Manager, the Senior Service Technician of WithumSmith+Brown (WSB) requires advanced knowledge and experience in solving firm-wide Team Me...

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per So...

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per So...

Provide tech support and troubleshoot hardware/software issues. Set up and maintain systems, including OS, Office, and O365. Support new user onboarding (email, printers, apps). Handle basic Mac and Windows troubleshooting.

Requirements Gathering: Ability to define business and functional requirements by engaging with stakeholders, ensuring alignment with Microsoft Dynamics 365 and Power Platform capabilities. Solution Design: Expertise in collaborating with Solution Architects and Developers to create high-level and low-level solution designs. Product Vision: Capability to work closely with the Product Owner to shape and contribute to the Product Vision. Backlog Management: Proficiency in owning and managing the Product Backlog, documenting requirements in User Stories, and securing sign-off from the Product Owner before development. Functional Design: Ensure that solutions meet user needs and are consistent w...

Your Role Administer SAP Security across R/3, ECC, BI, CRM, and SOLMAN systems for user and role management. Execute full-cycle security implementations across modules like FI, HR, CO, SD, MM, PP, QM, PS, and PM. Create and manage Single, Composite, and Derived roles using Profile Generator (PFCG). Perform SUIM-based analysis, troubleshoot missing authorizations, and manage user groups. Maintain SU24 and execute security upgrades using SU25. Administer BI security including info cubes, analysis authorizations, and query-level role building. Resolve end-user security issues and manage trouble tickets in production environments.Document processes, conduct training sessions, and enable effectiv...

Project Role :Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP CO Management Accounting Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced SAP CO (Controlling) Consultant to support our Finance and Controlling processes by leveraging SAP solutions. The ideal candidate will have a deep understanding of Management Accounting, including cost center accounting, internal orders, profit center accou...

We are seeking an experienced and detail-oriented Technical Writer to join our Telecom Documentation team. The ideal candidate will have a strong background in authoring technical content for 4G/5G network components and a deep understanding of telecom architecture and protocols. This role involves creating user guides, API documentation, and technical reference materials in collaboration with engineering teams, ensuring clarity, accuracy, and compliance with industry standards. Key Responsibilities Create and maintain technical documentation for 4G/5G network components including architecture, configuration, and deployment guides. Develop comprehensive user manuals, API documentation, and r...

Notice Period Immediate Joiners or within 15 days Employee type CTH Please Share your Updated CVs to Mandatory skills - 1) Able to understand business requirement and work independently in SD areas 2) Min 1 E2E implementation independently Min 2 support projects POSITION GENERAL DUTIES AND TASKS Facilitate the implementation and support of SAP SD Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' ne...

You'll ensure the quality and reliability of our software through thorough testing. Responsibilities include evaluating software processes, creating test strategies, and executing test plans to identify and address defects before product releases.

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Angular Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities:- ...

The Support Specialist functions as the semi-technical expert for all things related to the product suite assigned to them. This position is primarily responsible for developing a deep understanding of the technical aspects of the product suite and will act as a point of reference / escalation and work the most complex tickets. A successful candidate must be the best and brightest, highly motivated, innovative and disruptive, a fast worker and fierce competitor. Core Qualifications 3+ years of strong experience of functional, technical, implementation and production support with a customer driven approach. Collate data for proactive service improvement initiatives including trending of Incid...

Position : Implementation Lead/ Manager (Accounting Module) Job Objective : JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined workflows and reducing the usage of email and paper. Job Responsibilities Lead the implementation, support & customer success team for the JiBe Accounting module of JiBe ERP with a strong focus on JiBes rapidly expanding Greek market. Ease the way for our clients to transition their existing workflows and procedures into a modern best-pra...

Seeking a skilled SAP Analytics Cloud (SAC) Planning Consultant to join our team. The successful candidate will be responsible for designing, implementing, and optimizing SAC planning solutions to meet our clients' business needs. This role requires a deep understanding of SAP Analytics Cloud, strong analytical skills, and the ability to work collaboratively with various stakeholders. Key Responsibilities: Solution Design and Implementation: Design and implement SAC planning models, data integration, and reporting solutions. Develop and configure data models, input forms, and dashboards in SAC. Customize SAC to meet specific business requirements, including the creation of calculated measure...

Sap Fieldglass implementation Consultant JD for Fieldglass :- Monitoring and maintaining the stability of the SAP Fieldglass system in a live production environment, troubleshooting issues that arise, responding to user queries, and ensuring smooth operation of the contingent workforce management platform, requiring strong technical knowledge of Fieldglass functionalities, excellent problem-solving skills, and the ability to collaborate with various stakeholders to resolve issues promptly. Key Responsibilities: Must have implementation experience is mandatory in Sap Fieldglass. Incident Management: o Monitor Fieldglass system for errors, performance issues, and potential disruptions. o Quick...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Your Role As an SAP Functional L1 Support Executive provides initial-level support for SAP systems, acting as the first point of contact for user issues. Their responsibilities include resolving basic issues, escalating complex problems, and documenting solutions. Incident Management:Receive and log support tickets, troubleshoot issues, andresolve them within established service level agreements (SLAs). User Support:Provide guidance and assistance to end-users on standard SAP transactions and processes. Documentation:Create and maintain user manuals, knowledge base articles, and other documentation related to SAP support. Escalation:Identify and escalate complex or unresolved issues to highe...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather insights, translating business needs into technical specifications, and ensu...

As a SaaS Implementation Specialist , you will deploy and customize DigitalEdus cloud-based solutions (ERP, SIMS, EduNova) at client sites, primarily universities & Colleges. You will ensure seamless implementation, user adoption, and client satisfaction through technical expertise and project management. Role & responsibilities Collaborate with educational institutions and internal stakeholders to gather, analyze, and document business processes and system requirements. Assess client/Educational Institute requirements and tailor SaaS solutions to their needs. Plan and execute implementation projects, including timelines and deliverables. Configure and customize ERP/SIMS for admissions, fee ...

Manage and Maintain DAM System: Oversee the day-to-day operation and maintenance of the DAM system, ensuring optimal performance and up-to-date functionality User Support and Training: Provide technical support to DAM users, including troubleshooting issues and conducting training sessions to enhance user experience and system adoption System Configuration and Customization: Configure and customize the DAM system to meet the organization s specific needs and workflows, including Acquia product integrations Asset Organization and Metadata Management: Develop and implement strategies for the organization, categorization, tagging, and metadata management of digital assets Security and Access Co...

About the Role: User services: Handle the P&S Solutions Office, which has over 18,000 registered users and >20 API licensees. Process management: Responsible for supervising various back-end processes related to the global delivery of P&S Solutions. Business growth support: Assist the CM & Marketing team in expanding our solutions business. Solution development: Support solutions owners in enhancing existing solutions and fostering innovation. Solution Ambassador: Act as a supporter and advocate for all P&S solutions. Key Responsibilities: Support the respective P&C Solutions by actively participating in operational management activities and ensuring field and efficiency. Collaborate effecti...

About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world s trade flow better, changing what s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111, 000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that s fit for the future. We re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology and uniting our global infrastructure with loca...

Must Have: 1-2 years functional experience and 7+ years with SAP PP and QM modules Hands-on SAP QM configuration: procurement, inspection, vendor evaluation, quality control, batch management Strong knowledge of PP and QM business processes Experience in SAP implementation lifecycle: testing, user support, and documentation Ability to analyze requirements, configure systems, and create process documentation Good communication and teamwork skills Familiarity with SAP integration (WM, PP, PM) and external systems like LIMS Good to Have: SAP Certification in QM/PLM modules Experience using Solution Manager in implementations Exposure to integration with MM, WM, SD, PM, PP modules

AS400 Admin at N Consulting Ltd | Jobs at N Consulting Ltd Pimpri-Chinchwad, India 8 - 13 /year August 7th, 2025 We are urgently hiring AS400 Engineer who has working knowledge on L1/L2 tasks. Skills Needed BRMS Backup Robot Schedule Ptf Installation IPL Process Robot Schedule and alert Monitoring OS upgrade knowledge Server performance Management Job Summary: Troubleshooting and Support: Troubleshooting System Issues: Identifying, diagnosing, and resolving system problems and errors. User Support: Providing technical support to users for issues related to the IBM i system. Documentation: Maintaining detailed documentation of system configurations, procedures, and troubleshooting steps. Requ...