665 User Support Jobs - Page 15

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases o...

This Position reports to: Head of Central Finance Your role and responsibilities: We are seeking a skilled Order-to-Cash (O2C) Solution architect to play a key role in configuring, implementing, and supporting O2C processes within the Central Finance (CFIN) system. The O2C Solution architect will collaborate closely with business stakeholders, process owners, and technical teams to ensure seamless integration of O2C functions within the CFIN framework. This role requires deep functional knowledge of O2C processes, as well as the ability to translate business requirements into system configurations that optimize efficiency, accuracy, and business performance. This position requires close coor...

This Position reports to: Head of Central Finance Your role and responsibilities: We are seeking a skilled Record to Report (R2R) Solution architect to play a key role in configuring, implementing, and supporting R2R processes within the Central Finance (CFIN) system. The R2R Solution architect will collaborate closely with business stakeholders, process owners, and technical teams to ensure seamless integration of R2R functions within the CFIN framework. This role requires deep functional knowledge of R2R processes, as well as the ability to translate business requirements into system configurations that optimize efficiency, accuracy, and business performance. This position requires close c...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Your role and responsibilities: We are seeking a skilled Procure to Pay (P2P) & Treasury (TRE) Solution architect to play a key role in configuring, implementing, and supporting P2P/ TRE processes within the Central Finance (CFIN) system. The P2P/ TRE Solution architect will collaborate closely with business stakeholders, process owners, and technical teams to ensure seamless integration of P2P/TRE functions within the CFIN framework. This role requires deep functional knowledge of P2P/TRE processes, as well as the ability to translate business requirements into system configurations that optimize efficiency, accuracy, and business performance. This position requires close coordination with ...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic unde...

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic unde...

This Position reports to: Head of Central Finance Your role and responsibilities: We are seeking a skilled Procure to Pay (P2P) & Treasury (TRE) Solution architect to play a key role in configuring, implementing, and supporting P2P/ TRE processes within the Central Finance (CFIN) system. The P2P/ TRE Solution architect will collaborate closely with business stakeholders, process owners, and technical teams to ensure seamless integration of P2P/TRE functions within the CFIN framework. This role requires deep functional knowledge of P2P/TRE processes, as well as the ability to translate business requirements into system configurations that optimize efficiency, accuracy, and business performanc...

Key Responsibilities Incident Management Monitor Fieldglass system for errors, performance issues, and potential disruptions. Quickly diagnose and resolve production incidents, including data inconsistencies, system crashes, and user access problems. Effectively prioritize and escalate critical issues to relevant teams when necessary. User Support Respond to user queries and provide technical assistance on Fieldglass functionalities, including requisition creation, worker profile management, and invoice processing. Train users on best practices and new features within the Fieldglass system.

Roles and Responsibilities: Gather from users actionable feedback on usability, design issues, and product workflows. Reproduce UX bugs and issues with clarity and consistency, providing detailed steps, screenshots, or recordings as needed. Log, manage, and track UX-related support requests using tools like Jira, Jira Service Management, or similar platforms. Collaborate with product owner to prioritise and escalate issues impacting the user experience. Maintain internal documentation and a feedback repository that helps inform UX decisions. Assist with user research initiatives by helping recruit participants, collect insights, and document findings. Support usability testing, beta launches...

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases o...

Job Requirements SAP - Functional consultant \u2013 Finance and Costing module. On time delivery of solutions to meet user requirements. Closing of user support calls / incident tickets in timely manner. Support internal and external customers Work Experience Interacting with Business Functions to understand business requirements to enable configuration and enhancement of functionalities Mapping \u201CAs Is\u201D and Designing \u201CTo Be\u201D Business Processes Prepare Functional Specification and interact with Technical Team to enable them to prepare Technical Specification Prepare Test Plans and Test what has been configured or developed Exploit IT Tools and leverage their functionalitie...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic unde...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Job Overview: We are seeking a talented and motivated .NET Developer to join our development team. The ideal candidate will have strong experience in ASP.NET, C#, .NET Core, MVC, jQuery, and JavaScript. Knowledge of Entity Framework is a plus. As a .NET Developer, you will be responsible for designing, developing, and maintaining high-quality software applications. Key Responsibilities: Develop and Maintain Applications: Design, code, and test software applications using ASP.NET, C#, .NET Core, and MVC to meet client and business needs. Front-End Development: Implement dynamic, responsive front-end interfaces using jQuery and JavaScript. Collaborate with Teams: Work closely with other develo...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

This role involves supporting the implementation, maintenance, and optimization of HRIS solutions while developing expertise in HRIS systems. You will have a Bachelor's degree in human resources, Information Technology, or a related field along with experience in HR Operations, particularly in HRIS or related systems such as Oracle HCM Fusion. Strong analytical and problem-solving skills are essential, along with excellent communication and interpersonal abilities. It is important to be familiar with HRIS platforms and have the flexibility to adapt to changing priorities while working independently. Your responsibilities will include assisting in the implementation and configuration of HRIS ...

You will be the driving force behind operations, problem-solving, and process-building. You will take charge of tasks without hesitation and tackle any challenge head-on. As a natural owner, you will identify gaps and take initiative to fill them without waiting for permission. Your relentless execution style will prioritize tasks efficiently, work swiftly, and ensure things are completed promptly, day or night. Being a versatile hustler, you will handle operations, analytics, user support, vendor negotiations, and adapt quickly to changing requirements. Your focus will be on making a tangible impact by solving problems effectively rather than merely putting in hours. In times of crisis, you...

As a Network Administrator at Yokogawa, you will play a crucial role in maintaining and supporting the organization's network infrastructure. With 8-12 years of IT industry experience, you will be responsible for designing, implementing, and managing the network to ensure its smooth operation, security, and optimal performance. Collaboration with other IT team members and stakeholders is essential to ensure that network resources are effectively utilized and meet the organization's needs. Your responsibilities will include designing, deploying, and configuring network infrastructure components such as routers, switches (CISCO), firewalls (PaloAlto, Fortinet), wireless Controllers, and Access...

The Oracle Fusion ERP Logistics & Manufacturing Architect role involves designing and overseeing the implementation of the company's Supply Chain systems, primarily focusing on Oracle ERP Fusion SCM. To excel in this position, you must possess a deep understanding of Supply Chain Systems like Semiconductor Manufacturing, Logistics, Transportation, and Inventory Management. As a strategic thinker with a robust functional and technical background, your responsibility is to align technology solutions with the overall business objectives. Your key responsibilities will include understanding and documenting current business procedures, implementing Oracle Fusion SCM modules, providing user suppor...