447 User Support Jobs - Page 13

Assist in defining business processes and recommend solutions to help streamline those processes. Develop and maintain data models, workflows, and business rules within the MDG framework. Design and configure SAP MDG modules, including data modeling, data replication, data quality management and data consolidation. Conduct data quality assessments and recommend improvements. Collaborate with cross-functional teams to support integration of MDG with other SAP S/4HANA modules and external systems. Manage solution scope within standard software capabilities to degree possible Coordinate and lead user acceptance tests with various groups to ensure the quality of developed solutions. Work with Su...

Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and studen...

DP World is looking for Senior Specialist - User Support - Global Service Centre to join our dynamic team and embark on a rewarding career journey We are seeking a highly skilled and experienced individual to join our team as a Senior Specialist As a Senior Specialist, you will be responsible for providing expert-level knowledge and support in your area of specialization You will collaborate with cross-functional teams, lead projects, and drive initiatives to achieve strategic objectives Responsibilities:Develop and implement strategies and initiatives in your area of specialization to support the organization's goals and objectives Serve as a subject matter expert, providing guidance and su...

MUST HAVE 3+ years of overall CPQ Domain experience Min 2+ years of experience implementing technical solutions on the CPQ - SAP/Salesforce technology stack and its suite of products. Familiarity with integrating SAP CPQ platform with Salesforce/CRM, SAP, CPI/CPS or other integration platforms Experience on projects in medium to large enterprise IT environments preferred. Good communication skills to be able to articulate solutions to IT/business stakeholders and conduct show and tell sessions. MUST HAVE 3+ years of overall CPQ Domain experience Min 2+ years of experience implementing technical solutions on the CPQ - SAP/Salesforce technology stack and its suite of products. Familiarity with...

We are seeking an Oracle Support Specialist to manage system configuration, integration, and support activities in Oracle Fusion. This role involves handling daily operational tasks, troubleshooting integration issues, and supporting financial and procurement processes. The ideal candidate will ensure smooth system performance, conduct testing, and provide user support. As an individual contributor, he will collaborate with a global Finance team and technical team, demonstrating how to effectively integrate Oracle Fusion technologies to deliver significant business impact. This role involves working closely with Finance Team and counter parts from IT. The candidate will also maintain effecti...

Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations Troubleshoot Active Directory authentication and LDAP configuration issues Work with other senior staff members to resolve escalated, complex incidents related to AD and VPN. Continually seek opportunities to improve our existing AD. Device Management and security controls through GPO Daily user support for all Access issues Maintaining security, standards and high availability of AD architecture Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool. Field incoming help requests from...

Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations Troubleshoot Active Directory authentication and LDAP configuration issues Work with other senior staff members to resolve escalated, complex incidents related to AD and VPN. Continually seek opportunities to improve our existing AD. Device Management and security controls through GPO Daily user support for all Access issues Maintaining security, standards and high availability of AD architecture Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool. Field incoming help requests from...

MUST HAVE 3+ years of overall CPQ Domain experience Min 2+ years of experience implementing technical solutions on the CPQ - SAP/Salesforce technology stack and its suite of products. Familiarity with integrating SAP CPQ platform with Salesforce/CRM, SAP, CPI/CPS or other integration platforms Experience on projects in medium to large enterprise IT environments preferred. Good communication skills to be able to articulate solutions to IT/business stakeholders and conduct show and tell sessions. MUST HAVE 3+ years of overall CPQ Domain experience Min 2+ years of experience implementing technical solutions on the CPQ - SAP/Salesforce technology stack and its suite of products. Familiarity with...

Technical Support Analyst Helix ITSM: Roles and Responsibilities: Provide technical support and troubleshooting assistance for BMC Helix ITSM applications and related modules. Handle incident management, problem management, and change request tickets as per ITIL standards. Configure, administer, and maintain the Helix ITSM platform, including Smart IT, Digital Workplace, and ITSM modules (e.g., Incident, Change, Problem, Knowledge). Work closely with internal teams and end users to resolve application-related issues promptly. Perform root cause analysis of recurring incidents and recommend long-term solutions. Participate in application upgrades, patching, and environment migrations. Assist ...

We are hiring for an exciting career opportunity with one of our esteemed clients a leading 'New York-based manufacturer and exporter of home furnishings'. They are currently looking to hire for the role of Technical Product Support & ERP Optimization to support their back-office operations remotely from India. Position: Technical Product Support & ERP Optimization Location: Coimbatore (relocation required) Work Arrangement: On-site Key Responsibilities: Provide technical assistance and troubleshoot ERP-related issues Conduct internal training sessions focused on ERP optimization and best practices Collaborate with cross-functional teams including product and IT for seamless ERP performance ...

Working Days: Monday to Saturday Job Type: Work from Home (WFH) Preferred Candidate: Female, based in Mumbai Key Responsibilities: Outbound Calls: Conduct outbound calls to promote the company s products and services, and support in converting leads into sales. Inbound Calls: Handle inbound calls from users, addressing their queries and providing necessary support. Back Office Support: Assist with back-office tasks related to new projects of the company. Social Media Management: Post content on the company s Facebook and Instagram pages. Maintain and respond to interactions on the company s Facebook and Instagram pages. YouTube Management: Maintain and respond to comments and live chat on th...

We are looking for a skilled SAP PPQM professional with 8 to 13 years of experience to join our team in Hyderabad, Bangalore, and Kolkata. The ideal candidate will have a strong background in SAP PP QM and excellent analytical skills. Roles and Responsibility Facilitate the implementation and support of SAP PP QM. Design, customize, configure, and test PP processes such as Demand Management, Repetitive Manufacturing, Shop Floor Control, Plant Maintenance Notifications, Corrective and Preventive Maintenance, and Repairs. Configure and test Quality - Planning, Inspection, notifications, Certifications, including QA in sales and distribution, QM in production, Inspection lot processing, Results...

We are seeking a passionate and skilled M365 L1 Support Engineer to join our team. As a Level 1 Support Engineer, you will be responsible for providing advanced support for Microsoft 365 services, ensuring seamless operation and security of our clients environments. You will collaborate with clients and internal teams to resolve issues, implement solutions, and maintain a high level of service excellence. Key Responsibilities: Technical Support: Provide Level 1 support for Microsoft 365 services, including Office, Intune, Entra ID, Defender for Office, and Endpoint Security. Office Applications: Knowledge of Office applications, assisting users with Outlook, Word, Excel, PowerPoint, and othe...

So, what’ s the role all about? We are seeking a seasoned Senior Technical Writer to lead documentation initiatives across multiple product lines within NICE Actimize R&D. This is an advanced individual contributor role with strategic influence—requiring leading a small group of writers, content planning, cross-functional collaboration, and process improvement. How will you make an impact? Own end-to-end documentation for complex enterprise software products. Partner with SMEs, developers, and product managers to deliver high-quality, user-focused content. Create and maintain structured content: user guides, developer/API docs, and contextual help. Simplify complex concepts for diverse audie...

Thorough understanding of technical writing with an enterprise product is mandatory. Experience in producing user documentation including Online Helps, User Guides, API Guides, Installation guides, and Release Notes including complex technical and functional material with limited, or no supervision. 8+ Years industry experience is a must. Excellent written and verbal communication skills, is mandatory. Strong working knowledge and application of style guides and industry practices. Well-versed with Agile and Waterfall methods of product documentation. A self-starter possessing excellent research skills and enjoys working hands on with the product. Ability to learn new product, technology, an...

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP CO Management Accounting Good to have skills : SAP HANA CloudMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to ensure the succe...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather insights, translating business needs into technical specifications, and ensu...

Immediate Job Openings on SAP SDIS-Retail_ Pan India_ Contract Experience 8+Years Skills SAP SDIS-Retail Location Pan India Notice Period Immediate Employment Type Contract Analyzing and defining solutions within the Incident, Change, Portfolio- and Project-Processes. Understanding business issues and data challenges. At least 6 - 8 years of work experience in relevant retail consulting services engagements or business environments, implementing or using Retail business processes and applications Experience with SAP Retail (in one of the following areas Planning, Retail Financial, Merchandising Rebates, Pricing and Promotions or Supply Chain) Ability to Facilitate the implementation and supp...

Seeking a Technical Content Writer to create user-friendly, compliant docs for our EHR system. Collaborate with teams, write manuals, guides, UI text, and videos. Strong English, quick learner, AI-savvy, and healthcare domain knowledge preferred.

Key Responsibilities Incident Management Monitor Fieldglass system for errors, performance issues, and potential disruptions. Quickly diagnose and resolve production incidents, including data inconsistencies, system crashes, and user access problems. Effectively prioritize and escalate critical issues to relevant teams when necessary. User Support Respond to user queries and provide technical assistance on Fieldglass functionalities, including requisition creation, worker profile management, and invoice processing. Train users on best practices and new features within the Fieldglass system.

Notice Period Immediate Joiners or within 15 days Employee type CTH Please Share your Updated CVs to Mandatory skills - 1) Able to understand business requirement and work independently in SD areas 2) Min 1 E2E implementation independently Min 2 support projects POSITION GENERAL DUTIES AND TASKS Facilitate the implementation and support of SAP SD Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' ne...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Req ID: 318719 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Automation Anywhere Senior Developer to join our team in Bangalore, Karn taka (IN-KA), India (IN). Roles & Responsibilities: 5+ years of Automation Anywhere development in the enterprise software space, agile methodologies Work independently or under the direction of Architect/Leadership. Design and develop solutions utilizing Automation Anywhere Tool and maintain technical responsibility for project delivery as the sole technical resource on a project St...

Key Responsibilities: Work closely with Recruitment Program Specialists to deliver top-notch service to the client Responsible for back-end operational/administrative support tasks, such as updates to the hiring manager, cost centre, end date, customer-defined fields, etc within the vendor management system. Enter new contractor profiles (contact information) and details of assignment into VMS (example: Beeline, Fieldglass, IQN etc. ) Assist Recruitment Program Specialists with the extension of contract assignments Conduct new hire orientation for contractors Liaise with managers, vendors, and security department to ensure all necessary paperwork is completed and collected prior to starting ...