659 User Support Jobs - Page 12

Genpact is a global professional services and solutions firm committed to delivering outcomes that shape the future. With over 125,000 employees spanning across 30+ countries, we are fueled by curiosity, entrepreneurial agility, and the aspiration to create enduring value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises worldwide, including the Fortune Global 500. We leverage our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to achieve this mission. We are currently seeking applications for the position of Lead Consultant, SAP Sales ...

Monitoring and maintaining the stability of the SAP Fieldglass system in a live production environment, troubleshooting issues that arise, responding to user queries, and ensuring smooth operation of the contingent workforce management platform, requiring strong technical knowledge of Fieldglass functionalities, excellent problem-solving skills, and the ability to collaborate with various stakeholders to resolve issues promptly. Key Responsibilities: Incident Management: Monitor Fieldglass system for errors, performance issues, and potential disruptions. Quickly diagnose and resolve production incidents, including data inconsistencies, system crashes, and user access problems. Effectively pr...

Ability to understand CATIA V5 / PLM Functionalities in order to support Key users & COE centres. Ability to coordinate with existing team members and to provide support on CAD / PLM topics. Ability to understand the logic involved in Support function of Mechanical L2 /PLM Support Good Communication skills.

Hi, We are hiring for Sr. Associate User support Job Description: Position : Senior Associate Experience : Minimum 1 Year to 5 Years Location : Gurgaon Qualification - Graduation Budget - Max upto 6 Lpa basis last drawn ctc Key Responsibilities : User Support Agents engage directly with Users to provide support and answer enquiries. Answer phone calls, chat, and emails to identify and troubleshoot issues Users face when using Products In providing the Services, meet and exceed the service levels and respective targets set forth in this SOW, including all metrics governing customer satisfaction, productivity, and quality. Utilize support tools and resources necessary to provide the Services a...

The SAP SRM (Supplier Relationship Module) role is essential for overseeing the procurement and vendor management processes in your organization. You will play a key role in optimizing the supply chain, nurturing strong supplier relationships, and ensuring the smooth flow of goods and services. Your responsibilities will include implementing and maintaining the SAP SRM system, collaborating with the procurement team to refine and streamline processes, managing supplier relationships and performance, and optimizing supply chain processes and inventory management. Additionally, you will configure and customize SRM software to align with business requirements, integrate SRM with other SAP modul...

You will be responsible for managing, maintaining, and supporting the IT infrastructure of the organization. This includes providing technical support and troubleshooting hardware and software issues for desktops, laptops, printers, and mobile devices. Additionally, you will be tasked with ensuring network security, diagnosing and resolving network, system, and application issues, and installing, configuring, and updating software and operating systems. In terms of network and system management, you will be required to maintain LAN, WAN, Wi-Fi, and VPN connectivity, monitor server performance, backups, and data security, and implement and manage firewalls, antivirus, and other security measu...

NTT DATA is looking for a Software Development Analyst with expertise in Power Automate and ServiceNow to join their team in Chennai, Tamil Nadu, India. As a Junior Developer, you will be responsible for building and managing workflows to automate business processes using Power Automate. You should have a strong understanding of Power Automate, troubleshooting capabilities, and the ability to optimize performance. Proficiency in ServiceNow Service Desk ITSM is essential, including incident management, problem management, change management, and request fulfilment processes. The ideal candidate must be able to configure and customize ServiceNow applications, develop integrations, and maintain ...

TempHtmlFile Overview :- We are looking for a SAP VIM consultant to join our team and provide technical support and leadership for SAP systems. You will be responsible for managing and maintaining the SAP environment, ensuring optimal performance, security and availability. You will also be involved in system installation, configuration, upgrade, migration, backup and recovery, user administration, transport management and troubleshooting. Key Responsibilities: Hands on Experience on SAP OpenText VIM Relevant Experience in SAP OpenText VIM, modules 4 -6 years Minimum 1 implementation is required on SAP VIM Problem solving skills, pro-active, creativity and can-do attitude Possess strong anal...

TempHtmlFile KPMG India is 6-8 years of experience as SAP PP Senior Consultant. Minimum 2 End to End implementations with at least one on to S/4 HANA. Understanding of MRP & MTO, and MTS scenarios both for Repetitive and Discreate manufacturing Participate in requirements gathering discussions with clients and clearly document the business requirements and perform fit-gap analysis. Document and perform functional testing to ensure the completeness and accuracy of the solution Provide training support to end users on SAP PP module Proven ability to configure SAP solutions and experience with planning and participating in SAP blueprinting and design discussions Good analytical skills with abil...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Multiplatform Front End Development Angular Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typi...

As a Hardware and Networking Technician in our team based in Kolkata, Dhakuria, you will play a crucial role in installing, maintaining, and troubleshooting computer hardware, networking systems, and security devices including CCTV and biometric systems. Your responsibilities will involve ensuring the proper functionality and security of surveillance systems, biometric attendance and access control systems, as well as diagnosing, repairing, and maintaining various IT equipment such as desktops, laptops, printers, and more. You will be expected to have hands-on experience with IT infrastructure, possess strong problem-solving skills, and exhibit the ability to work both independently and coll...

Technical Customer Success Support (Mumbai & Bangalore) Mumbai Suburban, India Job Description Technical Customer Success Support Executive Company Overview Aditi Tracking has been at the forefront of the telematics industry in India since 2011, offering innovative solutions for vehicle tracking and fleet management. With a commitment to excellence and cutting-edge technology, we empower businesses to optimize their operations and enhance productivity. https://www.adititracking.com/ Job Title: Technical Customer Success Support Executive Industry: GPS / Telematics Location: Mumbai Job Description: We are looking for a Technical Customer Success Support Executive who will help our customers u...

As an IT Administrator, also known as a System Administrator, your primary responsibility will be to configure, maintain, and troubleshoot your company's computer systems, networks, and software. Your role will involve ensuring the smooth and secure operation of the IT infrastructure, providing technical support, and managing user accounts. Your key responsibilities will include: System Management: Installing, configuring, and maintaining hardware, software, and network equipment. Troubleshooting: Diagnosing and resolving technical issues related to hardware, software, and network problems. User Support: Providing technical assistance to users, managing user accounts, and setting up new user...

As a Training Specialist, you will be responsible for developing and delivering training programs to educate users on our software products. Working closely with product development teams and customer support, you will ensure that training materials are up-to-date and align with product features and user needs. Your role is crucial in enabling users to effectively leverage our software solutions, enhancing user satisfaction and product adoption. Your responsibilities will include designing, creating, and maintaining comprehensive training materials such as user manuals, guides, e-learning modules, and presentation decks. You will facilitate training workshops, webinars, and one-on-one sessio...

You will be responsible for developing, configuring, and maintaining SAP PP-VC models according to specific business needs. This will involve translating intricate product requirements into configuration models using characteristics, classes, and dependencies. You will also need to ensure seamless data flow between SAP SD, MM, and PP modules to align with organizational objectives. Managing and documenting product changes, versioning, and variant-specific requirements will be part of your role. Your tasks will include conducting unit testing, integration testing, and troubleshooting defects. Additionally, you will provide end-user support and deliver training sessions. Collaboration with bus...

The ERP Coordinator role involves the end-to-end coordination, implementation, and support of the organization's ERP system. You will be responsible for understanding business processes, managing data integration, providing user training and access, and ensuring efficient utilization of ERP functionalities across various departments such as Finance, Purchase, Inventory, Sales, and HR. As the ERP Coordinator, your responsibilities will include serving as the primary contact for all ERP-related issues and enhancements, monitoring system performance, ensuring data integrity in all ERP modules, and liaising with the ERP vendor or IT department for technical concerns. You will also be required to...

The Legal & Integrity (L&I) Operations Specialist is a key role responsible for ensuring the smooth operations and efficient running of the Legal & Integrity function on a global scale. As the Operations Specialist, you will be tasked with a wide range of administrative and data management activities to support the L&I team and uphold the integrity of various systems and processes. Your primary responsibilities will include maintaining the accuracy, quality, and integrity of data in systems used by the L&I team for managing Matter, Spend, Knowledge, Learning Management System, and more. You will proactively enforce document management and retention policies to optimize data quality, particip...

You are a skilled and experienced Network Technician sought by Blue Star Ltd to join their team at UAIDI Data Center in Bangalore. Your primary responsibility will be to install, configure, and maintain computer networks, encompassing LANs, WANs, and the Internet. Your key tasks will include installing and configuring network hardware and software, such as routers, switches, firewalls, and NICs. You will conduct routine maintenance activities like backups, updates, and patches while troubleshooting network issues to ensure seamless operations. Implementing and managing network security measures like firewalls, IDS, and antivirus software will also be part of your role. Monitoring network per...

Do you want to be part of an inclusive team that works to develop innovative therapies for patients Every day, you are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. The company is committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping the focus on addressing unmet medical needs and conducting business with ethics and integrity enables the improvement of the health of people throughout the ...

You are a skilled and proactive SAP S/4HANA Support Consultant with working knowledge of PP, FI, MM, and SD modules. Your role involves providing onsite support for our clients SAP S/4HANA landscape to ensure continuity of business operations. You will handle user queries, incident resolution, minor enhancements, and collaborate with module experts for issue resolution. Your responsibilities include providing functional support for the SAP S/4HANA PP module, basic support for MM, SD, and FI modules, incident & service request management, user training & stakeholder support, minor enhancements & testing, and system monitoring & housekeeping. You will also assist with data corrections, support...

At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. Supports the design and maintenance of enterprise systems by preparing test data, analyzing results, troubleshooting problems and communicating issues back to development. The DevOps approach to software development requires frequent, incremental changes to code versions, resulting in frequent deployment and testing regimens. Develops, monitors and maintain procedures and service level needs while providing user support. Automation engineers design, program, simulate and test a...

Provide technical assistance as part of a team to develop and maintain clinical systems that meet internal and external clients needs. Assist with the development of database for local, regional, or transnational use. Assist in planning and coordinating database design, development, implementation, maintenance, and user support of clinical systems. Assist with programming, testing, and documenting databases in accordance with programming standards and validation procedures. Assist with programming database manipulations and transfers of data for internal and external clients. May assist IT in testing new upgrades to technologies. Understand and comply with core operating procedures and worki...

We are looking for an DCO to handle hardware setup, monitoring, first-level troubleshooting in a datacenter environment. Maintaining servers, switches, routers, UPS systems, smooth operations, collaborating with multiple teams to resolve issues. Required Candidate profile Graduate/Postgraduate (B.Tech, BCA, BE, BSc) with 1–3 years of experience. Rack, stack,cable servers, switches, network devices. Perform first-level troubleshooting and escalate issues to L2/L3 teams. Perks and benefits To be disclosed post interview

IT Admin / System Administrator Help manage and maintain IT systems, hardware, and software. Responsibilities: - Install and configure operating systems and software. - Monitor system performance and troubleshoot issues. - Manage user accounts and permissions. - Maintain backups and recovery procedures. Requirements: - Bachelor's degree in IT, Computer Science, or related field. - Basic knowledge of Windows/Linux operating systems. - Familiarity with system administration tools. - Good organizational and problem-solving skills.

As a Business Intelligence Analyst in our team, you will be responsible for collecting and coordinating business requirements for analytical reporting. Your role will involve monitoring the performance of reports and dashboards, completing data validations, and resolving data integrity issues. Additionally, you will play a crucial part in providing BI system user support by offering training and resolving queries to ensure the most effective usage of BI data. Your expertise in data analysis and reporting will be essential in driving business decisions and improving operational efficiency.,