659 User Support Jobs - Page 11

Overview PepsiCo is seeking a dynamic and technically skilled professional to implement the configuration and design execution of our global SuccessFactors platform. This role will focus on the Learning and Talent modules, including Talent Management, Talent Intelligence Hub, Growth Portfolio, and Security. You ll play a key role in one of the largest SuccessFactors implementations globally, supporting 85 countries and over 330,000 employees. Responsibilities Lead the design and configuration of SuccessFactors modules, with a primary focus on Learning and Development. Ensure all system requests meet business requirements and comply with PepsiCo standards and naming conventions. Collaborate w...

Overview: We are seeking a dynamic and highly skilled Assoc Systems Administrator to join our innovative team. This role demands a professional with deep expertise in Generative AI tools and Robotic Process Automation (RPA) using Automation Anywhere. The successful candidate will be instrumental in analyzing, designing, and implementing cutting-edge automation solutions that enhance our business processes and drive operational efficiency. Key Responsibilities: Develop and deploy transformative automation solutions that enhance business processes. Utilize RPA and integrate Generative AI tools to boost decision-making capabilities. Lead the development and deployment of RPA solutions, facilita...

At Elanco, a global leader in animal health dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets, you will have the opportunity to be a part of a team that values diversity and fosters an inclusive work environment. Our vision of Food and Companionship Enriching Life drives us to advance the health of animals, people, the planet, and our enterprise through sustainability efforts under the Elanco Healthy Purpose initiative. As a member of the Elanco team, you will play a key role in proactively searching for solutions, collaborating effectively within and across all Elanco R&D teams and external partners, and creating a positive wo...

As the Zoho One Application Manager, you will be responsible for overseeing the day-to-day operations and staff training related to the Zoho One suite. Your key tasks will include administering and maintaining the Zoho One suite along with its various modules. You will be expected to develop workflows, automation, and business rules to enhance efficiency and streamline company processes. A crucial part of your role will involve ensuring the seamless integration of Zoho with third-party applications. You will also be in charge of providing user support, training, and troubleshooting for all Zoho applications within the organization. Collaboration with internal teams will be essential to ensur...

As an Infor WFM Administrator, your primary responsibility will be to configure and maintain the Infor WFM system to align with the organization's workforce management requirements. This involves customizing settings, workflows, and business rules within the Infor WFM application. You will also play a key role in providing user support by addressing inquiries, troubleshooting issues, and offering guidance on system usage. Conducting training sessions for new and existing users will be essential to ensure smooth operations. Additionally, you will be responsible for ensuring data integrity and accuracy through effective integration processes. Coordinating and implementing system upgrades, upda...

You are a highly skilled and motivated IT Administrator at Plus Max Group of Companies, responsible for overseeing the organization's IT infrastructure, managing and supporting network systems, troubleshooting issues, and ensuring optimal system performance. Your key role involves maintaining the security, reliability, and functionality of IT operations. Your responsibilities include: - System & Network Management: Installing, configuring, and maintaining servers, workstations, and network devices. Managing local and wide-area networks (LAN/WAN) for seamless connectivity. Performing network monitoring to ensure availability and reliability. - Hardware & Software Management: Overseeing instal...

The role of System Operator requires a skilled individual with a strong understanding of computer hardware, networking, and system operations. As a System Operator, you will be responsible for overseeing and supporting IT systems to ensure smooth day-to-day operations of networks, servers, and connected devices. Your duties will include monitoring, maintaining, troubleshooting, and providing user support to optimize system performance. Your key responsibilities will involve: - Monitoring servers, desktops, laptops, printers, and other IT assets to ensure efficient operation with minimal downtime. - Managing routine system backups, updates, and maintenance to uphold system integrity. - Instal...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Dassault Systemes 3DEXPERIENCE ENOVIA Customization Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in the development and configuration of software systems, either managing the entire process or focusing on specific stages of the product...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : UiPath ProcessGold Process Mining Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary , Roles and Responsibilities:The RPA Architect provides deep technical expertise in managing and developing RPA in the UIPath environment including configuration, development, research, troubleshooting, a...

Assist business users and British Council teams via messaging tools to resolve issues. Pro vide guidance on effective use of British Council applications to stakeholders and business users. Troubleshoot basic system and network problems; diagnose and resolve user-specific or software issues. Follow technical diagrams and documented instructions to resolve support issues. Sector/Subject Expertise: Provide super-user support to British Council Backoffice users. Ensure continuous progress on tasks until resolution or escalation to relevant teams. Service Delivery Set up new user accounts and profiles, and address Exams site password-related issues. Respond to callouts within agreed service leve...

As the Technical Platform Manager, you will be responsible for leading technical assessments of various components such as hardware, software, tools, applications, firmware, middleware, and operating systems to ensure seamless support for business operations. Your role will involve overseeing the daily operations of the ServiceNow platform to guarantee its availability, reliability, and optimal performance. In this position, you will play a key role in configuring and customizing the ServiceNow platform to meet specific business needs. This includes implementing workflows, business rules, UI policies, client scripts, and ACLs. Additionally, you will be required to provide technical support t...

We are seeking a motivated Data Analytics & Reporting Specialist to drive the reporting roadmap for our Marketing, Sales, and Customer Services teams at Control Risks. In this role, you will collaborate closely with stakeholders across various geographies, including business owners, analysts, and data engineers, to transform business requirements into effective Power BI solutions. Apart from creating dashboards, the emphasis will be on analyzing data trends, handling complex datasets, and providing actionable insights that directly impact decision-making processes. Your responsibilities will include developing technical documentation, designing data solutions, and enhancing existing reports ...

The position of Information Technology Senior Executive entails overseeing and managing the organization's IT infrastructure, ensuring seamless operation of SAAS products and software, maintaining hardware and network devices, implementing security solutions, and providing technical support to ensure efficient functioning of the laboratory's IT systems. Responsibilities include managing laboratory IT infrastructure, supporting and maintaining IT systems, configuring and monitoring laboratory equipment connected to IT networks, overseeing network and hardware systems, deploying and managing SAAS products, troubleshooting hardware, software, and network issues, safeguarding sensitive data, int...

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ LMS Administration Responsibilities Uploading and managing course content, ensuring proper fo...

EC-Council is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. www.eccouncil.org Experienced and dedicated System Administrator with 4-5 years of hands-on experience managing and supporting cross-platform IT environments across Windows, macOS, and Linux systems. Demonstrated expertise in endpoint management, system security, cloud services, and network operations. Adept at de...

As a part of the team, you will be responsible for ensuring that all assets such as images, video, PDF, and InDesign files are properly uploaded, managed, and maintained in the Global Marketing Databases for our client. Your role will involve responding to queries regarding these assets promptly and providing relevant information as required. Additionally, you will be tasked with data maintenance and the upload of various assets for the client in their databases. A key aspect of this role will be providing user support via Jira for all CELUM requests from different brands. You will also be responsible for conducting quality checks on naming conventions and metadata concepts, ensuring consist...

As an experienced SAP PS Functional Consultant, you will be responsible for the implementation and support of SAP PS. With a minimum of 5+ years of experience in SAP full cycle implementation and a background in B.Tech Engineering, you will play a crucial role in analyzing complex business process requirements and providing appropriate system solutions. Your primary duties will include facilitating workshops to gather business requirements, mapping client needs, designing, customizing, configuring, and testing PS modules. Your expertise will be instrumental in identifying gaps, issues, and providing work around solutions. You will act as a liaison between the client and technical team, troub...

The ERP Warehouse Analyst is responsible for optimizing the integration of ERP systems with warehouse management processes. Your role involves analyzing data, ensuring accurate inventory tracking, managing system configurations, and supporting the overall efficiency of warehouse operations through ERP tools. You will be tasked with maintaining and optimizing the ERP system for warehouse functions such as inventory management, order fulfillment, and stock control. Data analysis within the ERP system will be essential to track inventory levels, identify trends, and maintain data accuracy. Your expertise will be crucial in identifying and implementing ERP solutions to streamline warehouse opera...

You are a highly skilled and detail-oriented Multi-CAD Administrator responsible for managing, supporting, and maintaining CAD systems and tools at Sedin Technologies. Your role involves optimizing CAD software, data management, and design workflows for efficiency and collaboration. You must possess technical expertise, problem-solving skills, and effective communication to liaise with engineering and IT teams effectively. Your key responsibilities include administering and configuring various CAD software (e.g., AutoCAD, Revit, SolidWorks), overseeing software installation, updates, and licensing, and managing customization and integration with enterprise systems. You will also implement da...

Your Role Administer SAP BTP, Cloud ALM, and SAP Portal environments across ECC, S/4HANA, BW/BI, and other SAP landscapes. Perform full-cycle BASIS-related activities including system health checks, monitoring, troubleshooting, and escalation handling. Execute major BASIS operations such as Support Package upgrades, Kernel upgrades, EHP updates, and DB patching (HANA/Oracle/Sybase). Manage system refreshes using LAMA/manual methods, client copies, transport management, and backup/restore procedures. Administer SAP High Availability and Disaster Recovery setups, including DR testing and performance tuning. Handle daily BASIS support tasksnote implementation, RSA1 BW, STRUST/certificate manage...

You are required to join our team in Gurugram (Honda Chowk) as an ERP Executive with 2-4 years of experience in the manufacturing industry. Your primary responsibility will be managing, supporting, and maintaining ERP systems to ensure seamless operations across manufacturing processes. Your key responsibilities will include implementing, configuring, and troubleshooting ERP systems such as SAP and Oracle. You will collaborate with internal departments to understand system requirements, ensure data integrity, conduct end-user training, generate reports for decision-making, and assist in system upgrades and testing of ERP functionalities. To be eligible for this position, you must possess a B...

As a Network Engineer/Network Administrator with 3 to 6 years of experience, you will be responsible for network and infrastructure management, network performance monitoring, and optimization. You will also play a key role in implementing network security and access control measures. Your duties will include server installation, configuration, and maintenance, as well as overseeing system updates, patch management, and data backups. Additionally, you will be expected to provide user support, troubleshoot any issues that arise, and manage IT assets and licenses effectively. Furthermore, you will be responsible for coordinating with vendors, handling IT procurement, enforcing IT policies, and...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Key Responsibilities: System Installation & Configuration : Install and configure operating systems, server software, and applications on both hardware and virtual machines. Hardware & Software Management : Manage the hardware life cycle, including procurement, setup, maintenance, and retirement of equipment. This includes installing and updating software to ensure systems are running the latest versions. Performance Monitoring & Troubleshooting : Monitor system performance, diagnose and resolve hardware and software issues, and troubleshoot network problems to minimize downtime. Security & Compliance : Implement and maintain security measures, perform regular security tests, monitor for una...

Responsible for the implementation of SAP and digital transformation projects in a Real Estate company, with a primary focus on MM module implementation and support. Design, customize, configure, and test the MM module. Must have strong knowledge of MM configuration. Identify gaps, issues, and workarounds. Handle changes or emergency transports for high-priority issues. Document functional designs, test cases, and results. Provide consulting services for both new implementations and existing support projects. Offer ad-hoc training and user support as needed. Possess at least 3-4 years of relevant experience as an SAP consultant in the Real Estate or similar industries, specializing in MM mod...