3.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: In this role at gTech Users and Products (gUP), your mission will be to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. You will own the overall help and support strategy for users and customer care agents for products across multiple content channels. Your responsibilities will involve developing and driving an overall content strategy, collaborating with stakeholders for content approvals, identifying opportunities to optimize content, conducting experiments and user studies, and synthesizing content insights to advocate for the best user experience. Key Responsibilities: - Develop and drive an overall content strategy, f...

Posted 16 hours ago

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Senior UX Researcher Loop

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Senior UX Researcher at Loop, you will play a crucial role in shaping the future of care and insurance products. Your responsibilities will include: - Conducting user studies using various methods such as interviews, participatory design, digital ethnography, and service safaris. - Facilitating rapid prototype testing to assess both the usefulness and usability of products. - Capturing and sharing insights through rich artefacts like journey maps, experience maps, personas, stories, and scenarios. - Creating a shared understanding of the target audience by conducting workshops with product designers, product managers, and business stakeholders. - Providing strong recommendations to the ...

Posted 2 weeks ago

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Staff Service Designer MASTER MIND CONSULTANCY

9.0 - 13.0 years

0 Lacs

pune, maharashtra

On-site

As a Staff Service Designer in Pune, with 9-12 years of experience, your role encompasses a variety of key responsibilities: - Skilled in qualitative and quantitative research, plan and lead user studies to unveil insights for user-centered service design. - Create service blueprints and journey maps to visualize touchpoints and processes, ensuring a seamless user experience. - Design services connecting front-stage and back-stage elements for efficient delivery, using systems thinking to address interrelated components. - Collaborate with product teams, developers, and business partners to ensure service improvements align with business goals and contribute to strategy and business cases. -...

Posted 2 months ago

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Senior UX Researcher Loop

4.0 - 8.0 years

0 Lacs

karnataka

On-site

About the Role: As a Senior UX Researcher at Loop, you will play a crucial role in rethinking healthcare to empower individuals to lead longer, healthier lives. Collaborating with the design team, you will be instrumental in shaping the future of care and insurance products at Loop. Your responsibilities will include conducting user studies using a variety of methods such as interviews, participatory design, digital ethnography, and service safaris. You will facilitate rapid iterative prototype testing to assess both usefulness and usability. Capturing and sharing insights through rich artifacts like journey maps, experience maps, personas, stories, and scenarios will be a key part of your r...

Posted 2 months ago

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Staff Service Designer MASTER MIND CONSULTANCY

9.0 - 13.0 years

0 Lacs

pune, maharashtra

On-site

You should have at least 9-12 years of experience to apply for the Staff Service Designer position based in Pune. As a Staff Service Designer, you will be responsible for conducting qualitative and quantitative research to lead user studies, creating service blueprints and journey maps to enhance user experience, and designing services that connect front-stage and back-stage elements efficiently. Your role will involve collaborating with product teams, developers, and business partners to ensure service improvements are aligned with business goals and practical, contributing to strategy and business cases. You will also create and test service concepts, prototypes, and frameworks to validate...

Posted 4 months ago

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