Global Salesforce Business Analyst & Administrator Graebel Companies Inc.

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Global Salesforce Business Analyst & Administrator at Graebel, you will play a pivotal role in maintaining, optimizing, and enhancing our Salesforce environment. You will be responsible for overseeing the day-to-day management of our Salesforce instance to ensure it is fully optimized for internal teams. Collaborating with cross-functional teams, you will translate business needs into technical solutions within Salesforce, impacting the efficiency and success of our sales, marketing, and customer service operations. Your responsibilities will include managing and maintaining the Salesforce platform, handling administrative functions, enhancing forecasting and reporting capabilities, collaborating with departments to gather requirements, overseeing significant Salesforce projects, managing integrations with third-party applications, providing training and support for Salesforce users, staying updated on Salesforce releases and features, troubleshooting and resolving functionality issues, and documenting system configuration and administrative processes. To be successful in this role, you should have a BS in Mathematics, Economics, Computer Science, Information Management, or Statistics, along with 3+ years of experience as a business analyst/Salesforce administrator. You should also hold a Salesforce.com administration certification and possess technical expertise in data models, database design development, data mining, and segmentation techniques. Strong analytical skills, project management skills, and excellent communication skills in English are essential for this position.,

Posted 1 month ago

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Salesforce Admin **********

0.0 years

3 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Description We are looking for a Salesforce Admin to join our team in India. This role is ideal for freshers or entry-level candidates who are eager to learn and grow their careers in Salesforce administration. Responsibilities Administer and maintain the Salesforce platform, including user management, security settings, and data management. Assist in the implementation of new Salesforce features and enhancements based on business requirements. Provide support and training to users on Salesforce best practices and functionalities. Create and manage reports and dashboards to provide insights into sales and operational metrics. Collaborate with cross-functional teams to ensure Salesforce aligns with business processes and goals. Troubleshoot and resolve issues related to Salesforce functionalities and integrations. Skills and Qualifications Strong understanding of Salesforce platform and its features. Knowledge of Salesforce administration, including user setup and security management. Familiarity with Salesforce data model, data import/export tools, and reporting capabilities. Proficiency in creating reports and dashboards in Salesforce. Basic understanding of CRM concepts and business processes. Excellent problem-solving and analytical skills. Strong communication skills to interact with users and stakeholders effectively. Relevant Salesforce certifications (e.g., Salesforce Administrator) would be an advantage. For more information you can share resume or can contact 7019878842

Posted 2 months ago

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