IT Support Engineer Sunil Khullar Infotech management Services Private limited

2.0 - 6.0 years

0 Lacs

punjab

On-site

Role Overview: As an IT Support Engineer, your primary responsibilities will include managing user accounts and information, assisting with forget password recovery, identifying and troubleshooting software and hardware issues, configuring security protocols and network settings, handling LAN and Remote Desktop tasks, and performing system installations, upgrades, and troubleshooting. You will also be responsible for inventory management, training employees on IT policies, conducting regular backups and data recovery, and completing any other tasks assigned by the management. Key Responsibilities: - Manage user accounts and information - Assist with forget password recovery - Identify and tr...

Posted 1 month ago

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Artificial Intelligence ; Project Lead BlackHole Infiverse

4.0 - 6.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Project Lead (AI Projects) Location: Mumbai (Hybrid Preferred) Experience: 46 years Compensation: ? 12 to 14 LPA (CTC) About the Role: We are looking for a hands-on, process-oriented Project Lead to manage our core Operations Tech systems and emerging AI initiatives. This role will act as the execution backbone for critical internal platforms used by our wellness and operations teams, while also enabling our early AI-led automation efforts. You Should Have: ? 46 years of experience in technical project or product delivery ? Strong familiarity with internal platform development or ERP/CRM systems ? Ability to work cross-functionally with business, ops, and tech teams ? Comfort working with te...

Posted 2 months ago

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Customer Support Executive Sureworks Infotech Pvt Ltd

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The System Integrator (SI) is responsible for establishing and managing a help desk or support center with knowledgeable support personnel to assist users across various channels, such as phone, email, live chat, or a web-based ticketing system. The help desk is designed to receive and track user requests for technical support, adhering to specified hours of operation for support services. The SI provides comprehensive L1 Support for various user issues, including raising tickets, following up with concerned teams, escalations, closure of tickets, user permission/role-related issues, missing master data-related issues, and support for call center tickets, as well as tickets raised by employe...

Posted 2 months ago

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Service Help Desk Executive Sureworks Infotech Pvt Ltd

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Service Desk Executive based in Bangalore, with at least 1+ years of experience in handling Chat, Calls, and E-mail, your primary responsibility will be to provide comprehensive Helpdesk support to users. This involves logging various user issues through email, phone, live chat, or a web-based ticketing system. Your key roles and responsibilities include raising tickets, following up with concerned teams, managing escalations, closing tickets, addressing user permission and role-related issues, resolving missing master data problems, and providing support for call center tickets as well as tickets raised by employees and customers. In terms of User Permission and Role Management, you wi...

Posted 2 months ago

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