576 User Management Jobs - Page 7

Experience and skills 2-3 years experience in a computer related support or and IT operational environment. A recognised third level qualification in a computer related discipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10); Good written and communication skills in English. Experience with documentation and improving SOPs and other process documents. Good customer focus, and excellent time-keeping is a key requirement of the role. Good interpersonal skills, with a focus on listening and questioning skills. Good problem-solving abilities and ability to work under own initiative; Maintain adequate knowledge of operating systems and application software in use in Apex. Familiarity with or a willingness to learn the fundamental principles of ITIL Service Management. Experience with configuring and supporting any version of Windows Desktop (7, 8,10); Experience in virtual desktop environment desirable, particularly CITRIX XenDesktop/XenApp, Azure, AWS. Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365. Good Experience in active directory, User Management. Customer support experience in Global Service Desk on call. Some basis experience with supporting physical networking is desirable but not essential. Experience with Ticket Tool, Fresh Service , Service Now (SNOW). 24/7 Work.

Key duties and responsibilities Serve as the single point of contact for end User ICT requests and support issues. Respond to IT requests from all emails, portal, and telephone within the agreed targets. Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools. When required assign tickets to the relevant team member or external IT suppliers and liaise with the resolver until completion. Communicate clearly to users in a timely and polite manner and keep the end user informed of the progress of IT requests at all appropriate times. Follow standard operating procedures (SOPs) forincident management. Manage creation, modification, and deletion of users account management (FTP, Active Directory, file permissions) andperform clean-up projects of user profiles, files, email accounts. Supporting application such as Microsoft Lync/Skype for Business, conferencing tools such as GoToMeeting, Microsoft Outlook and email archiving tools. Highlight and report all major IT issues and risks to Service Manager in a timely manner. Research, test and implement new systems to improve efficiencies and satisfy user requests. Provide basic PC installations and configuration tasks. Provide on site support when required in Apex offices (may require travel). Other duties in support of the Service Desk, as assigned by the Service Manager, TLs. Experience and skills 2-3 years experience in a computer related support or and IT operational environment. A recognised third level qualification in a computer related discipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10); Good written and communication skills in English. Experience with documentation and improving SOPs and other process documents. Good customer focus, and excellent time-keeping is a key requirement of the role. Good interpersonal skills, with a focus on listening and questioning skills. Good problem-solving abilities and ability to work under own initiative; Maintain adequate knowledge of operating systems and application software in use in Apex. Familiarity with or a willingness to learn the fundamental principles of ITIL Service Management. Experience with configuring and supporting any version of Windows Desktop (7, 8,10); Experience in virtual desktop environment desirable, particularly CITRIX XenDesktop/XenApp, Azure, AWS. Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365. Good Experience in active directory, User Management. Customer support experience in Global Service Desk on call. Some basis experience with supporting physical networking is desirable but not essential. Experience with Ticket Tool, Fresh Service , Service Now (SNOW). 24/7 Work.

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Detail-oriented and service-driven ShiftSelect Application Support Specialist to support, maintain, and optimize the ShiftSelect workforce scheduling platform by symplr. This role is critical to ensuring the seamless operation of staff scheduling processes for nursing and clinical departments, improving user experience, and aligning system functionality with the operational goals of the organization. Roles & Responsibilities:a Expected to be an SMEb Serve as a liaison between IT, HR, and clinical operations to ensure the application meets departmental scheduling needs.c Configure and maintain user profiles, department/unit settings, scheduling rules, and shift templates.d Monitor system performance and escalate complex issues to symplr support as needed.e Develop and deliver reports and dashboards on scheduling metrics, staffing trends, and usage patterns.f Identify and recommend improvements to increase scheduling efficiency and user satisfaction.g Coordinate and test system upgrades, patches, and enhancements.e Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ShiftSelectb Experience to support for ShiftSelect users, including clinicians, department managers, and HR staff.c Experience in Coordinate and test system upgrades, patches, and enhancements.d Experience in integration with HRIS, payroll, and timekeeping systems.e Good Knowledge in Troubleshooting and resolving technical and functional issues related to scheduling, shift bids, time-off requests, and system access. Professional Attributes:a Team Player b Excellent Communication Skill c Quick Learner d ContributorEducational qualification:Minimum 15 years of fulltime education. Additional Information:Ready to work in Shifts / Weekends on Rotational basis Qualification 15 years full time education

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation

? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities

Deep knowledge of Microsoft Exchange and it s interaction with Active Directory. Knowledge of Office 365Required: Exchange online/Microsoft Teams/Microsoft Groups/Power BI/ OneDrive. Supporting Microsoft Teams and troubleshooting call quality issues. Managing directory sync into Azure AD and fixing issues related to sync. Supporting the sync and sharing of large volumes of data with OneDrive. Experience with Azure AD user management both for Office 365, ADFS, and third-party services Deep knowledge of Microsoft Exchange and it s interaction with Active Directory. Knowledge of Office 365Required: Exchange online/Microsoft Teams/Microsoft Groups/Power BI/ OneDrive. Supporting Microsoft Teams and troubleshooting call quality issues. Managing directory sync into Azure AD and fixing issues related to sync. Supporting the sync and sharing of large volumes of data with OneDrive. Experience with Azure AD user management both for Office 365, ADFS, and third-party services

Design and developed responsive websites, Managed CMS platforms,updated digital content and optimized websites for SEO, Administered user accounts, permissions, analyzed traffic and performance metrics to improve user experience,Collaborated with marketing and operations teams to align digital platforms with business goals Preferred candidate profile Bachelor degree in computer science /Digital media preferred certificates in webdesign

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system architecture and integration.- Experience with performance tuning and optimization of SAP systems.- Familiarity with SAP security and user management.- Ability to troubleshoot and resolve complex technical issues. Additional Information:- The candidate should have minimum 12 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of enhancements and maintenance tasks, while also contributing to the development of new features that meet client needs. You will be responsible for troubleshooting issues and ensuring the overall quality of the application, making your role crucial in delivering effective software solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and provide technical insights.- Document processes and solutions to enhance team knowledge and efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with backup and recovery procedures.- Knowledge of system security protocols and best practices. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years of full time education is required. Qualification 15 years of full time education

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. Your typical day will involve collaborating with various teams to ensure the successful implementation of application features, performing maintenance and enhancements, and addressing any issues that arise during the development process. You will engage in problem-solving activities and contribute to the overall improvement of application performance and user experience, ensuring that the solutions you provide meet the needs of the clients effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with SAP landscape management and transport management.- Knowledge of backup and recovery strategies for SAP systems. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Tableau Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting user needs. Your role will require you to balance technical responsibilities with team management, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team skills and capabilities.- Monitor project progress and ensure timely delivery of application features.- Tableau Platform Administration- Tableau User Management - Tableau Site Administration- Tableau Server Management Professional & Technical Skills: - Must To Have Skills: Proficiency in Tableau.- Strong analytical skills to interpret data and provide actionable insights.- Experience with data visualization best practices.- Ability to create interactive dashboards and reports.- Familiarity with SQL for data extraction and manipulation.- Strong understanding on Tableau BI Tools- Experience in problem solving Tableau Platform Issues when upgrading and addressing user issues- Tableau Administration Good to Have Skills: Installations, Configurations, administration, Migrations, Performance tuning, load balancing - Working with Databases such as PostgreSQL, Oracle.- Team player - Problem Solving - Good Communication Skills Additional Information:- The candidate should have minimum 5 years of experience in Tableau.- This position is based at our Hyderabad office.- A 15-year full time education is required. Qualification 15 years full time education

Broad Responsibilities: The Desktop Support Engineer is responsible for effective installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. The individual will be focused on Windows desktop support and troubleshooting issues that arise. Detailed Responsibilities: This individual is accountable for assisting in Windows, Linux and application systems that support infrastructure and research and development (R&D). Responsibilities on these systems include assisting in support, maintenance to ensure continual operation. Operations and Support Install and maintain security patches on the operational and development system, which includes but is not limited to, Ubuntu Linux, Windows 11, Tomcat, PostgreSQL, MySQL and Apache web services. Report Security Patch compliance in the Online Compliance Report System (OCRS). Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, disks are created, and media is recycled and sent off site as necessary. Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request as necessary. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Maintenance Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary. Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Preferred Knowledge, Skill & Ability: Typically, 1 to 2 years of desktop support engineering experience in Windows environment In-depth knowledge of Windows operating systems and installation, configuration and troubleshooting Hands-on experience with Active directory Familiarity with network basics is preferrable Has proven ability to work independently, multi-task and is a self-starter Strong team player with collaboration skills, highly adaptable and has the ability to effectively communicate (verbal and written correspondence) in a professional and courteous manner with technical and non-technical personnel Demonstrates ownership, accountability, and proactive problem-solving Information Security Requirements Awareness and adherence to Information security guidelines, typically including but not limited to ISO 27001, PCI-DSS and SOC 2 compliance requirements

As a Technical Support Executive at Radiant Acemoney, you will be responsible for overseeing the hardware and software aspects of devices/portals deployed in the network. Your role will involve coordinating with internal stakeholders and, when necessary, external stakeholders. Your primary objective will be to act as an enabler to help increase revenue generation for the organization. Your key responsibilities will include providing technical support to the Channel Sales team across states and liaising with merchants in coordination with the sales team. You will also be responsible for monitoring and closing call logs in the Customer Support system on a T+1 basis, informing the channel sales network. Additionally, you will manage logistics from supply to stocking to reconciliation in coordination with the central and zonal teams. Troubleshooting and resolving operational issues for merchants will also be part of your duties. To excel in this role, you should have intermediate Excel skills, knowledge of device handling and user management, and a bachelor's degree in Business, Finance, Technology, or a related field. You must have at least 3 years of experience in BC Banking/API lead merchant network banking in the technical/hardware domain within the fintech industry. Strong analytical and problem-solving skills focused on profitability and efficiency, excellent communication, and interpersonal abilities are essential. You should be able to work in a fast-paced environment and manage multiple priorities effectively. This is a full-time, permanent position based in Kochi, Kerala. The role requires in-person work. Benefits include health insurance and Provident Fund. If you meet the qualifications and are looking for a challenging opportunity in the fintech industry, we encourage you to apply and be a part of our dynamic team.,

You are an experienced SAP SuccessFactors Learning Management System (LMS) Consultant with a minimum of 4 years of hands-on experience. You will be responsible for implementing, configuring, and supporting SAP SuccessFactors LMS modules for a leading project based in Mumbai. Your primary focus will be on designing effective solutions based on business requirements and collaborating with internal stakeholders to gather learning and compliance training needs. Your key responsibilities will include configuring, implementing, and supporting the SAP SuccessFactors LMS module, designing solutions using LMS capabilities, handling content integration, reporting, user management, conducting end-user training, and post-implementation support activities. You will also be involved in monitoring and resolving system issues, coordinating with SAP and third-party vendors for issue resolution, and working closely with other SuccessFactors modules for seamless integration. To excel in this role, you must possess a strong foundation in SAP SuccessFactors LMS implementation and support, with expertise in Learning Assignment Profiles, Item creation, Curriculum configuration, Scheduled Offering, and User Management. Additionally, you should have a good understanding of SAP Learning Reporting Tools, Learning Assessments, and SCORM/AICC content. Experience in integration with SAP HCM, Employee Central, or third-party content providers is essential, along with a mandatory SAP SuccessFactors LMS Certification. Excellent communication and stakeholder management skills are crucial for this role, as you will be required to independently handle client interactions and training sessions. Experience working in Agile or Hybrid project delivery environments and exposure to Learning Analytics, JAM, or Mobile LMS functionality will be considered advantageous. If you are looking to leverage your expertise in SAP SuccessFactors LMS and contribute to a dynamic project in Mumbai, this opportunity is tailored for you. Join us and be a part of a collaborative team dedicated to driving learning and development processes effectively.,

As a Senior in the IT Audit & Assurance, Risk Consulting team, you will be responsible for assisting in planning activities, developing audit programs, and executing internal audits and IT control assessments in various areas such as IT strategy and governance, IT operations, network and infrastructure security, cloud and third-party risk, programs and projects, automation, GITCs and application controls, and regulatory/compliance requirements. You will review clients" processes and controls against leading practices and industry frameworks, identify gaps in design and execution, and effectively communicate issues and recommendations to engagement leads and client management. Additionally, you will work closely with client management teams to help implement new processes and controls to address key risks as necessary. You will be expected to draft comprehensive executive summaries and final reports for delivery to client senior management, as well as document and review engagement workpapers in accordance with standard KPMG and industry-accepted internal audit methodologies. You will also assist in kick-off, status, and closing meetings with the engagement team and clients, contributing to IT Audit knowledge base and internal practice development initiatives. Furthermore, you will support AM and Managers in managing and upskilling the team. In terms of mandatory technical and functional skills, you should possess knowledge of security measures and auditing practices within various operating systems, databases, and applications. Experience in assessing risks across different business processes, particularly in the Financial Services sector, is required. You should have the ability to identify control gaps and effectively communicate audit findings and control redesign recommendations to senior management and clients. Hands-on experience with IT General Controls, IT Application controls testing, IT Internal Audits, IT Risk Assessments, and Third-Party Risk Management is essential. Knowledge of regulations impacting the privacy, integrity, and availability of customer Personally Identifiable Information (PII) is also necessary. Moreover, you should have exposure to leading IT Audit engagements and working on Identity Access Management aspects like user management, authentication, and authorization. Team-leading experience, as well as performance management skills in your current or previous roles, are expected. Technical skills required include prior experience in evaluating the design and operating effectiveness of technology controls over various IT platforms such as ERP suites, Windows, Unix/Linux, iSeries, Oracle database, DB2, and SQL. For qualifications, educational requirements include a degree in BE/B-Tech/MCA/BSC-IT/MBA. Certifications such as CISA, CRISC, CISSP, CCSK, etc., are preferred and cleared/certified candidates will be given preference.,

As a Windows Server Administrator with over 4 years of experience, you will be responsible for installing, configuring, and maintaining Windows operating systems on servers and workstations to meet organizational requirements. Your expertise in Active Directory management will play a crucial role in ensuring secure and efficient identity management by managing users, groups, permissions, and organizational units within Active Directory. Your key responsibilities will include deploying and verifying Windows updates and security patches to maintain system stability and protect against vulnerabilities. You will also create, implement, and enforce Group Policies to standardize configurations and enhance security across Windows environments. Additionally, overseeing and troubleshooting physical hardware components within Windows systems to ensure optimal functionality will be part of your daily tasks. As an experienced Windows Administrator, you will play a vital role in installing, configuring, and maintaining applications on Windows servers and clients in alignment with business needs. Your ability to work in person at the Noida location will be essential to fulfill the duties effectively. In this full-time position, you will benefit from health insurance and Provident Fund coverage. Your experience of at least 4 years as a Windows Administrator is required to excel in this role.,

As a SAP SuccessFactors Administrator with 2+ years of experience, your main responsibility will be managing, maintaining, and optimizing the SuccessFactors platform. You will work with modules such as Employee Central, Performance & Goals, Learning, Recruiting, Compensation, and Succession Planning. In addition to system configuration, you will also handle user management and support by ensuring proper security measures and troubleshooting technical issues. Your role will involve monitoring system performance, implementing updates, and ensuring data integrity across all modules. You will be responsible for developing, maintaining, and distributing reports and dashboards to provide data-driven insights for HR decision-making. Collaborating with stakeholders, you will participate in system upgrades and enhancements to support ongoing projects related to SuccessFactors implementation and process improvements. To excel in this role, you should have at least 2 years of experience in administering SAP SuccessFactors modules, along with a strong understanding of system configuration, troubleshooting, and reporting. Experience with system integrations and data management is desirable. You should possess strong analytical and problem-solving skills, excellent communication and collaboration abilities, and the capacity to work independently while managing multiple tasks effectively. While not mandatory, having SAP SuccessFactors certification would be considered a plus. You will also be expected to provide training to end-users on system features and functionalities, as well as develop and maintain system documentation to facilitate smooth operations within the organization's HR ecosystem.,

As a Senior in the IT Audit & Assurance, Risk Consulting team, you will play a crucial role in planning activities, developing audit programs, and executing internal audits and IT control assessments across various areas such as IT strategy and governance, IT operations, network and infrastructure security, cloud and third-party risk, programs and projects, automation, GITCs, application controls, and regulatory/compliance requirements. Your responsibilities will involve reviewing clients" processes and controls against leading industry frameworks, identifying gaps in design and execution, and effectively communicating issues and recommendations to engagement leads and client management. Additionally, you will collaborate with the client management team to assist in implementing new processes and controls to address key risks, as required. Your role will also include drafting comprehensive executive summaries and final reports for delivery to client senior management, documenting and reviewing engagement workpapers in line with standard KPMG and industry-accepted internal audit methodologies, and participating in kick-off, status, and closing meetings with the engagement team and clients. Furthermore, you will contribute to enhancing the IT Audit knowledge base and internal practice development initiatives while supporting AM and Managers in managing and upskilling the team. In terms of mandatory technical and functional skills, you are expected to possess knowledge of security measures and auditing practices within various operating systems, databases, and applications. Your experience should include assessing risks across different business processes, with a focus on Financial Services sector clients. You should be capable of identifying control gaps, communicating audit findings, and providing control redesign recommendations to Senior Management and Clients. Hands-on experience in IT General Controls, IT Application controls testing, IT Internal Audits, IT Risk Assessments, and Third-Party Risk Management is essential. Additionally, you should be familiar with regulations impacting the privacy, integrity, and availability of customer Personally Identifiable Information (PII) and have exposure to leading IT Audit engagements and working on Identity Access Management aspects like user management, authentication, and authorization. Moreover, you should have team-leading experience and a background as a performance manager in your current or previous role. Your technical skills should encompass prior experience in evaluating the design and operating effectiveness of technology controls across various IT platforms, including ERP suites, Windows, Unix/Linux, iSeries, Oracle database, DB2, and SQL.,

We are seeking a highly skilled and experienced Over-the-Top (OTT) Subject Matter Expert (SME) to join our dynamic team. As the OTT SME, you will provide strategic and technical leadership across all aspects of our OTT video platform to ensure reliable and high-quality content delivery to our audience. The ideal candidate for this role will possess in-depth expertise in OTT technologies, a strong understanding of industry trends, and a track record of applying best practices to enhance platform performance and drive innovation. You should hold a Bachelor's degree in Computer Science, Engineering, or a related field, along with at least 7 years of hands-on experience in OTT video streaming. Your knowledge should encompass OTT technologies, platforms, and workflows, with proficiency in both frontend and backend OTT ecosystems. Familiarity with video encoding, transcoding, packaging, and delivery formats such as HLS, DASH, and CMAF is essential. Experience with OTT video players and SDKs like JW Player, THEOplayer, and ExoPlayer, as well as cloud-based video streaming services such as AWS Media Services, Azure Media Services, and Google Cloud Media CDN, is required. You should also have a solid understanding of content delivery networks (CDNs), streaming protocols, and digital rights management (DRM) technologies like Widevine, PlayReady, and FairPlay. In this role, you will be responsible for acting as the primary SME or Architect for OTT technologies and platforms, providing technical guidance and support to cross-functional teams, designing and optimizing end-to-end OTT video workflows, troubleshooting technical issues, and evaluating emerging technologies to enhance platform scalability, reliability, and user experience. Furthermore, you will be expected to develop and maintain technical documentation, monitor platform performance, stay updated on industry standards and best practices, collaborate with third-party vendors, and contribute to product roadmaps and long-term strategic planning for OTT initiatives. At GlobalLogic, we prioritize a culture of caring, continuous learning and development, interesting and meaningful work, balance and flexibility, and integrity. As a member of our team, you will have the opportunity to work on impactful projects, grow personally and professionally, and contribute to innovative solutions that shape the world today. Join us at GlobalLogic, a Hitachi Group Company, and be part of our mission to be a trusted digital engineering partner to the world's most forward-thinking companies. Let's collaborate in transforming businesses and redefining industries through intelligent products, platforms, and services.,

NTT DATA is looking for a Salesforce CPQ Developer to join their team in Pune, Maharashtra, India. As a Salesforce CPQ Developer, you will be responsible for the configuration and implementation of Salesforce CPQ Cloud, including products configuration/bundles, quoting process, pricing, discounting, and workflows. You should have hands-on experience with CPQ solutions and at least 1-3 successful completions of CPQ and Billing full cycle implementation. To be successful in this role, you should have a Sales Cloud Certification, Salesforce Administrator Certification, and Salesforce CPQ Specialist certification. You should also have knowledge of Reports & Dashboards, SOQL & SOS, and experience with the Force.com platform using APEX and flows. Integration experience with external ERP systems is a plus. In addition, you should have 4+ years of professional work experience in CRM and Production Support, with at least 3+ years of working experience on configuration and basic experience on customization. You should have a good understanding and working experience on Salesforce Automations such as Flows, Approval Processes, Assignment Rules, Process Builder, Workflow Rules, and Salesforce Security Model. Experience in working with Flows, Advanced approval process experience in Data Cloud, ITIL concepts, and troubleshooting skills are also desirable. Knowledge of Synchronous and Asynchronous Apex, Triggers, Object Management, Validation Rules, Custom Settings, Reports and Dashboards, Record Types, Page Layouts, and Platform Events and Integration with External Systems will be beneficial. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a part of NTT Group, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With experts in more than 50 countries and a robust partner ecosystem, NTT DATA offers services in business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is known for being one of the leading providers of digital and AI infrastructure globally. Visit us at us.nttdata.com for more information.,

As a Data Catalog Developer specializing in the Alation platform at Ciena, you will play a pivotal role in designing, developing, and implementing data catalog solutions. Collaborating with cross-functional teams, you will ensure that data catalog initiatives meet business needs and enhance data quality across the organization. Your expertise in data catalog development will be critical in improving data management capabilities and supporting strategic decision-making. Partnering With Business Teams You will collaborate with data owners, stewards, and business leaders to gather requirements and define data catalog strategies aligned with business objectives. Acting as a key technical resource between business units and IT teams, you will ensure seamless integration of data catalog solutions with existing systems and processes. Providing guidance and best practices on data modeling, data governance, and data catalog lifecycle management, you will drive user engagement, adoption, and continuous design and configuration across the Alation data catalog program. Project Execution Your responsibilities will include developing and implementing data catalog solutions on the Alation platform, adhering to best practices and industry standards. You will create technical specifications, design documents, and implementation plans for data catalog projects, ensuring timely delivery and high-quality outcomes. Effectively communicating technical concepts to both technical and non-technical audiences is essential for ensuring alignment and understanding across teams. You will also be responsible for system testing, resolving defects, facilitating discussions around business issues, and engaging relevant resources related to data and integration. Metrics For Success Collaborating with business and IT partners, you will define key performance indicators (KPIs) for data catalog initiatives to align with organizational goals. Establishing data quality metrics to measure the accuracy, consistency, and completeness of data within the catalog will be crucial. Tracking data catalog adoption metrics and their impact on business processes and decision-making, as well as gathering and analyzing stakeholder feedback to continuously enhance data catalog processes and solutions will be part of your success metrics. The Must Haves Education: - Bachelors or masters degree in Computer Science, Information Systems, Data Management, or a related field. Experience: - Minimum of 3-5 years of experience in data catalog development, specifically with the Alation platform, demonstrating a successful track record in delivering data catalog projects. Functional Skills - Good understanding of data governance frameworks and methodologies, including data lineage, metadata management, MDM, Reference Data Management, and compliance with data privacy regulations. - Strong understanding of data catalog and data dictionary principles, data management best practices, data quality management, and data governance practices within an Alation environment. - Experience in data querying, profiling, data cleansing, and data transformation processes. Alation Technical Skills - Subject Matter Expert for the Alation platform. - Expertise in configuring the Alation Data Model, data lineage, metadata management. - Proficient in working with Alation APIs. - Experience in managing Reference Data Management (RDM), User Management, UI Config, workflows, loading/exporting data, and optimizing processes. - Design, data modeling creation, and management of large datasets/data models. - Hands-on experience with on-boarding metadata from various sources. General Skills - Excellent verbal and written communication skills. - Strong analytical and problem-solving skills. - Experience with Agile project management methodologies and tools. Assets - Additional experience in MDM space working on Reltio platform. - Knowledge of Cloud storage solutions. - Experience with programming languages like Java, Python, JavaScript, API protocols, and data formats. - Experience with data warehouses and data visualization tools. Ciena is an Equal Opportunity Employer that values diversity and respects its employees. Accommodation measures are available upon request. Join our Talent Community for job alerts.,

You will be joining our team as an experienced Technical Support & Business Analyst, responsible for overseeing the hardware and software aspects of devices/portal being deployed at Radiant Acemoney network. Your main role will involve coordinating with internal and external stakeholders to work as an enabler in generating revenue for the organization. Your key responsibilities will include providing technical support to the Channel Sales team across states and merchants, monitoring and closing call logs in the Customer Support system, managing logistics in coordination with the central and zonal teams, and troubleshooting and closing operational issues for merchants. To qualify for this role, you should have mid-level Excel knowledge, proficiency in Hindi language, a fintech background is preferred, knowledge in device handling and user management, a bachelor's degree in business, finance, technology, or a related field, and at least 3 years of experience in BC Banking/API lead merchant network banking in the technical/hardware domain within the fintech industry. Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment and manage multiple priorities are essential for this position.,

You are a highly skilled and detail-oriented SAP SuccessFactors Administrator with 2+ years of experience. Your role involves managing, maintaining, and optimizing the SuccessFactors platform. You should have hands-on experience with multiple SuccessFactors modules, system configuration, troubleshooting, and user support. Additionally, you will contribute to continuous improvement initiatives within the organization's HR ecosystem. Your responsibilities will include configuring and administering SAP SuccessFactors modules like Employee Central, Performance & Goals, Learning, Recruiting, Compensation, and Succession Planning. You will customize workflows, reports, and user interfaces to meet business needs. It is essential to manage user access, roles, and permissions to ensure proper security and functionality. Troubleshooting technical issues and providing support to SuccessFactors users across departments will also be part of your role. Monitoring system performance, implementing updates and patches, ensuring data integrity, and system reliability across all modules will be crucial for system maintenance and optimization. Developing, maintaining, and distributing reports and dashboards using SuccessFactors reporting tools to provide data-driven insights supporting HR decision-making is also expected. You will participate in system upgrades and enhancements, work on ongoing projects related to SuccessFactors implementation, and process improvements. Providing training to end-users on system features and functionalities and developing system documentation, including process flows and troubleshooting guides, will be essential. Strong analytical and problem-solving abilities, excellent communication and collaboration skills, and the ability to work independently and manage multiple tasks effectively are necessary for this role. Qualifications & Skills: - 2+ years of experience administering SAP SuccessFactors modules - Strong understanding of system configuration, troubleshooting, and reporting - Experience with system integrations and data management Preferred: - SAP SuccessFactors certification is a plus.,

As a Senior in the IT Audit & Assurance, Risk Consulting team, you will be responsible for assisting in planning activities, developing audit programs, and executing internal audits and IT control assessments across various areas such as IT strategy and governance, IT operations, network and infrastructure security, cloud and third-party risk, programs and projects, automation, GITCs and application controls, as well as regulatory/compliance requirements. You will review clients" processes and controls against leading industry frameworks, identify design and execution gaps, and effectively communicate issues and recommendations to engagement leads and client management. Collaborating with client management, you will help implement new processes and controls to address key risks when necessary. Your role will involve drafting comprehensive executive summaries and final reports for client senior management, documenting and reviewing engagement workpapers following standard KPMG and industry-accepted internal audit methodologies. Furthermore, you will contribute to kick-off, status, and closing meetings with the engagement team and clients, while also contributing to the IT Audit knowledge base and internal practice development initiatives. You will assist AM and Managers in managing and upskilling the team. In terms of mandatory technical and functional skills, you should possess knowledge of security measures and auditing practices in various operating systems, databases, and applications. Experience in assessing risks across different business processes, particularly within the Financial Services sector, is required. You should be adept at identifying control gaps and effectively communicating audit findings and control redesign recommendations to senior management and clients. Hands-on experience in IT General Controls, IT Application controls testing, IT Internal Audits, IT Risk Assessments, and Third-Party Risk Management is essential. Additionally, knowledge of regulations impacting customer PII privacy, integrity, and availability is crucial. The ideal candidate will have exposure to leading IT Audit engagements and working on Identity Access Management aspects such as user management, authentication, and authorization. Team leading experience, along with being a performance manager in your current or last role, is preferred. Your technical skills should include prior experience in evaluating the design and operating effectiveness of technology controls over various IT platforms, including ERP suites, Windows, Unix/Linux, iSeries, Oracle database, DB2, and SQL.,