576 User Management Jobs - Page 22

Job Title Associate System Engineer Location Pune About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup . About the role The associate system engineer role at our Pune office will set up and manage user accounts for our vendors. It will support these same vendors in an efficient and correct way, so they can properly do their job, we manager their license usage and they can only access what they need to access. You will be working with tools like Active Directory, EntraID and our propriety built user account management tool. Its a nice job for people starting in information technology and want to learn more about IT in a global and diverse enterprise company. Role Responsibilities A significant part of the role will involve supporting users who work for Springer Nature vendors. Duties will include both local and global Create and maintain user accounts in the Springer Nature proprietary user management system. Administer user accounts in Active Directory, Entra ID, Microsoft 365 and Okta . Work together with vendor account managers to ensure users can do their work. Work with other Springer Nature teams to arrange proper access for users to multiple applications / services. Improve user management processes . L iaise with the outsourced staff to ensure the b usinesses are properly supported and key users are kept up-to-date . Keep documentation up to date. Experience , Skills & Qualifications 1- 3 years of experience with extensive knowledge of Active Directory, EntraID , Okta , Exchange Online, Office365. Extensive knowledge of Windows 10/11, MacOS Basic understanding of identity concepts Working knowledge of ITIL methods Strong analysis and design background with excellent documentation experience. Excellent communications skills Ability to prioritise and work with conflicting deadlines Professional English language skills About You Working in a heterogeneous environment Up-to-date knowledge of relevant latest ICT-developments Strong analytical and problem-solving abilities Proactive in planning, with strong, organisational, and decision-making skills. Proven ability in managing customer s needs and expectations at all levels and able to partner effectively with the businesses. Confident in own ability and judgement and willing to take the lead and be personally accountable. Demonstrable drive, resilience and determination allied with tact and diplomacy. Ability to work independently as well as part of a team when required .

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : MongoDB Administration Good to have skills : Cloud Infrastructure Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities:A:Need to provide ongoing technical support and maintenance of database systems within a defined operating model and processes B :Should work on all support activities including monitoring of databases and incident and monitoring ticketsC:Need to perform basic database functions like DB restarts, backups, user management, restore, patching, troubleshooting, basic performing management.D:Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance Technical Experience:1. Database Administration and Monitoring: MongoDB database administration, including health checks, replica set and sharding setup, and use of various monitoring tools.2. Backup, Recovery, and Migration: Expertise in backup and recovery methods, database migrations, upgrades, and patching.3. Performance and Capacity Management: Proficient in database profiling, performance tuning, capacity management, and server performance recommendations.4. High Availability and Disaster Recovery: High availability solutions, disaster recovery configurations, root cause analysis, and problem, change, and capacity management.5. Administrative Tasks and Tool Usage: Database installation and configuration, administrative tasks, export/import of data, use of MongoDB tools (including MMS), and willingness to work in a 24x7 support environment. Professional Attributes :A:Able to prioritize and execute tasks in a high-pressure environment B:Work in a team-oriented, collaborative environment C:Should be able to perform initial level of trouble shootings. Additional Information: A 15 years full-time education is required Qualification 15 years full time education

Job Description Jira Administrator About ArisGlobal (www.arisglobal.com): ArisGlobal is empowering life science organizations to deliver breakthroughs faster , accurately , and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever . Position Overview The Jira Admin will be responsible for the effective use and administration of Jira software across the organization. The role requires a deep understanding of Jiras functionality, configuration, and integration capabilities. The ideal candidate will be able to apply knowledge of different project management processes, design JIRA workflows with an agile mindset and support the implementation of JIRA and other applications within the Atlassian Marketplace. Required Skills and Experience Minimum of 3-5 years of experience working with Jira in a technical or administrative capacity. Proven experience configuring and administering Jira (Software, Service Management, Confluence, etc.). Strong understanding of Jira workflows, permissions, and automation rules. Experience integrating Jira with other tools (e.g., GitHub, Bitbucket, Slack). Ability to work effectively remotely in cross-functional teams. Ability to meet deadlines and produce quality work. Responsibilities Manage and configure Jira instances, including project creation, workflows, permissions, and user management. Administer Jira Software, Jira Service Management, and other Jira tools (e.g., Confluence, Bitbucket) for all teams within the organization. Customize Jira to support specific needs, including dashboards, reports, workflows, and custom fields. Work closely with stakeholders to understand project requirements and design solutions that optimize the use of Jira for project tracking and reporting. Conduct regular Jira audits and provide recommendations for performance improvements and efficient configurations. Ensure that workflows and automation rules are designed to meet the needs of the business and increase productivity. Act as the primary point of contact for Jira-related issues, providing troubleshooting support and ensuring the platform runs smoothly for users. Provide guidance and assistance on customizations, integrations, and issue resolution to team members. Develop training materials, documentation, and user guides to help employees effectively use Jira. Conduct regular training sessions, workshops, and onboarding for new users to ensure proficiency with Jira tools. Stay updated on Jira best practices and industry trends, ensuring the team is always using the latest features. Partner with cross-functional teams to ensure Jira aligns with business requirements and evolving needs. Provide ongoing consultation on Jira usage, suggesting improvements to maximize efficiency. Collaborate with IT teams to ensure Jira integrates seamlessly with other tools and systems used by the organization.

Knowledge of Windows or Linux (preferably both). Experience with monitoring/observability solutions Proficiency in English (reading, writing, speaking) Experience working on projects with others and completing individual tasks Experience performing routine software maintenance tasks (user management, patching, config changes, etc.) Skills: Good to Have Automation experience with Ansible, scripting, etc. Application Performance Monitoring (APM) experience Scripting/Programing experience - Python, Powershell, .NET, etc. Agile/Scrum experience Experience with New Relic, ServiceNow and Jira Azure cloud experience

Job Title: Salesforce Administrator Department: Marketing & CRM Location: Hyderabad Reports to: Director Marketing & CRM Job Summary: Inkarp is looking for a proactive and detail-oriented Salesforce Administrator to manage and maintain our Salesforce CRM platform. The role involves user management, automation setup, data quality maintenance, report/dashboard creation, and supporting sales and marketing teams for smooth CRM operations. Key Responsibilities: Manage Salesforce user accounts, roles, profiles, and permissions Create and maintain reports, dashboards, workflows, and validation rules Monitor data quality and perform regular data cleansing and deduplication Support internal teams in CRM usage, troubleshoot issues, and provide training Coordinate with external Salesforce support/vendors when needed Implement automation and process improvements using flows and process builder Ensure CRM aligns with sales, service, and marketing processes at Inkarp Requirements: 1–3 years of experience as a Salesforce Administrator Salesforce Administrator Certification preferred Strong understanding of Salesforce best practices and functionality Good communication skills and ability to coordinate across teams

About the Job Skills Team Leadership Customer Service Problem Management Technical Troubleshooting ITIL Framework Communication Skills Hardware Support Software Installation Ensuring all call get registered in Service Desk. Call dispatching to respective team. Maintaining the call track & TAT Follow up with respective user / engineer for call closer. L2 level Troubleshooting Vendor Management for Warranty as well as AMC assets in the support OS image end to end testing for new deployment with all components Call Management SLA Management User Management 2nd Level troubleshooting Resource management on site Vendor Management Reports - Daily/Weekly/Monthly Coordination between the departments for various internal projects

SQL Database Administration ( taking care of database alerts about space, always on health, system alerts etc). Performance Tuning & Optimization. Change / Incident management, through understanding ITIL process. SQL Databases Patch verification. Database / Datawarehouse User support tasks. User management & access controls. Maintenance of MDS servers. SQL Server Replication. Sql Server Partitioning & Compression mechanisms. Monitoring & Planning to implement or schedule Maintenance jobs on DWH SQL Servers. Nice to have : AWS Knowledge that helps for lift & shift migration

We are seeking an experienced Salesforce Developer to join our team at Last Mile DSP Tech. This role involves engineering leadership with significant strategic impact and high visibility. The ideal candidate thrives in ambiguous environments, possesses strong technical skills, project management expertise, and has a proven track record of building products and APIs from scratch. You should be able to think both strategically and tactically, demonstrate innovation, possess effective engineering leadership and communication skills, and be highly team-oriented. Excelling in cross-functional collaboration and adept at integrating diverse technologies into scalable, user-friendly products is essential. You will play a crucial role in shaping and defining the design of our Salesforce.com organization. Key job responsibilities - Oversee the configuration and coding of new and existing Salesforce features, including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and third-party applications. - Develop solutions in Salesforce.com utilizing Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs. - Support system integrations across the native Salesforce ecosystem, backend services, and AWS technologies. - Collaborate with product managers and program teams to deliver customized solutions that meet business requirements, enhance user experience, and generate tangible business value. - Engage in planning and analyzing requirements for system enhancements, translating them into well-architected solutions that leverage the Salesforce platform and products effectively. - Proactively identify opportunities to leverage Salesforce innovatively to improve existing business processes, support rapid organizational scaling, and provide expertise on when to use configuration vs. code vs. out-of-the-box products. - Handle Salesforce support requests and address escalated user needs by providing timely and comprehensive resolution to technical challenges and business support issues. About the team It s no secret that Amazon relies on its technology to deliver billions of packages every day to its customers - on time, with low cost. Our Last Mile technology division builds software solutions that work across our vendors, delivery stations and carriers to optimize both time & cost of getting packages into the hands of our customers. This remains a fast growing business, and our technical journey has only started. With rapid expansion into new geographies, unique delivery models for products ranging from Fresh groceries to big-screen TV s, and growing number of shipments worldwide, we will need innovative solutions to scale our software to meet these opportunities. - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Bachelors degree in computer science or equivalent - 2+ years of Salesforce development experience utilizing Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs in a large organizational setting. - Knowledge of engineering practices and patterns for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience writing technical documents, project plans and progress reports to leadership and to stakeholders - 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and operations experience - In-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture. - Experience with Salesforce Lightning, Salesforce Service Cloud and Experience Cloud - Salesforce Administrator or equivalent experience - Salesforce Platform App Builder or Developer (DEV-401) Certification or equivalent experience - Verbal/written communication skills, including an ability to effectively communicate with both business and technical teams

SAP BASIS implementation job focuses on the technical aspects of setting up, configuring, and maintaining SAP systems. It often includes designing system architecture, managing user access, troubleshooting technical issues upgrades, cloud migrations.

About the Role: We are looking for a senior Kafka Confluent developer, in the DAMO Platform team, who will help with the managed service production support and minor enhancement activities. Required Skill Set: Ansible, Confluent Kafka Suite, AWS, Disaster Recovery (DR), Apache Camel Technical skills You have worked on Infra Automation with Terraform and Configuration Management tools like Ansible, Chef or Puppet. You have a deep understanding of Kafkas core components (Brokers, Topics, Partitions, Replicas, Producers, Consumers, Consumer Groups). You are good at identifying and resolving issues with Kafka clusters and applications, as well as monitoring performance and availability. You have experience in analyzing Kafka performance, identifying bottlenecks, and implementing solutions to improve efficiency and scalability. You have a good understanding of at least one Public Cloud (AWS, Azure, GCP) You have had exposure to observability tools such as Grafana or equivalent and you are proficient in using data from these tools to dissect and identify root causes of system and infrastructure issues You have a good understanding of Disaster Recovery patterns and experience on performing a switchover to secondary environment in case of a disaster. You were actively involved in maintenance activities like patch management, Version upgrade, Performance Tuning, User management & Access control. Professional skills You have good articulation skills and ability to communicate technical matters to non-technical individuals You are willing to be part of a rotation- and need-based, 24x7 available team You have the ability to work in close communication with engineering teams to identify single points of failure and other high-risk architecture issues by proposing and implementing resilient solutions You are interested in learning new concepts and keeping your skills and knowledge up-to-date You stay informed about new and emerging thoughts in your technical space.

Adobe Workfront Systems Specialist supports configuration and enterprise adoption of Workfront platform managing technology workflows and requirements as we'll as supporting process improvements to meet the operational needs of the organization Responsible for building maintaining and updating the Workfront configuration and preferences including setup portfolio program and group management reporting oversight custom forms automation user management and license allocation Experience 3 to 5 years of experience Core experience Proficient with any work management tool Shifts Same as current OCE support team shift To cover UK USCAN timing Roles and Responsibilities 3-5 years of experience in configuring and maintaining any work management tool and its related components Monitoring system performance identifying potential issues and troubleshooting problems Providing technical support to endusers addressing their queries and resolving issues Training users on how to use the work management tool effectively Managing user accounts and permissions Generating reports on system performance and usage Keeping track of system incidents and troubleshooting steps Ensuring compliance with industry standards and regulatory requirements Working with vendors and developers to resolve issues and implement new features Maintaining detailed documentation of system configurations and procedures Skills and Knowledge Strong knowledge of the work management software and its underlying technologies Excellent oral and written communications skills with proven ability to communicate technical information clearly to both technical and nontechnical audiences Ability to work independently and as part of a team Strong organizational skills and ability to manage multiple tasks Proven ability to quickly learn new skills coupled with a keen interest in adopting new tools and technology

Exp: 5 to 8 yrs Role - Permanent FTE Location: Bangalore, Hyderabad, Pune Mode: Hybrid Must Have Skills -Snowflake Administration, Snowflake Architecture & Performance Tuning, SQL, Data Platform Administration, Cloud Infrastructure (AWS/Azure/GCP) Required Candidate profile We are NOT looking for Snowflake Data Engineers OR Snowflake Developers. WE ARE ONLY LOOKING FOR SNOWFLAKE DATABASE/PLATFORM ADMINISTRATORS ONLY!

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

ROLEPURPOSE & OBJECTIVE Therole will be required to provide leadership to the IT ServiceManagement team managing Channels Applications in running supportfunctions of all business functions, L1&L2 teams, incidentmanagement. It involves the production management, post productionservice delivery, end user management, supporting delivery ofsoftware projects, operational planning & improvement andtechnology adoption initiatives across various Industry verticalsand geographies in Digital and Business Enterprise Applications. NON-FINANCIALSIZE Manage10 to 15 Vendor and Ujjivan team members Ensureno failure in Payment transactions Managethird party vendors KEYDUTIES & RESPONSIBILITIES OF THE ROLE Primary Expertisein people management, stake holder management and leadershipskills Shouldbe hands on in managing Payments application (NEFT, RTGS, UPI,IMPS, ATM, POS and other third-party products customerfacing applications in the Bank environment In-depthknowledge in all payment applications and other integratedapplications like CBS, Internet and Mobile banking. MasteryofIL (InformationTechnology Infrastructure Library) principles and beset practicesof ITSM (IT Service Management) In-depthknowledge of escalation procedures, incident management, andother disciplines related to service delivery Ensurehigh quality deliverables, handle complicated escalations, andensure highest customer experience. Takingownership of critical incidents, coordinating with resolutionparties, resolving all the incidents & service requestswithin established TAT and SLAs, establishing effectivecommunication between stakeholders for post-incident reviews Ensurehigh availability of the Payment application Applications andtechnical decline is less than 0.5%. Maintaininghigh performance levels for service-related processes, andimplementing improvement activities wherever necessary Ensuringregular DR drill is done with less RTO. Developinga deep understanding of projects to gain insights into thescope of service delivery Accountablefor service delivery performance, meeting business / end userexpectations, and driving future demand Analyzethird-party as well as internal processes, and creatingstrategies for service delivery optimization Recommendingmethods of improvement and seeing that actions are implemented ontime for service delivery upgrades Providingaccurate and to the management on performance of the servicedelivery Leadingpersonnel management, including staff recruitment, performanceassessment, training, and mentoring Buildingstrong relationships with teams and stakeholders to enableeffective dialogue exchange between departments Compliance/ Regulatory Facilitateall business verticals and IT infra teams across all verticals tocarry out BCP simulation / DR drills as per approved schedule Ensurecompliance to all regulatory norms/guidelines issues on regularbasis at Bank level by providing guidance, checks &evaluation of the findings to bring them to the closure andreviewing the impact of implementation of the complianceobligations of the regulatory guidelines Maintainan MIS of all the incidents & service requests raised by endusers, branches with RCA findings on incidents, provideconsolidated review findings on S1 & S2 incidents Appraiseall the stake holders & functional heads the level ofcompliance and failures, if any, so that prompt/corrective actionis taken Conductweekly & monthly reviews with vendor support teams onimplementation of the required service improvement measures ininternal procedures as formulated from time to time Submitthe report on breaches/non-compliances immediately to thevertical heads Conducttimely follow-up, documentation and status of action plans, openissues identified during service quality assessments withrespective vendor support teams Maintaina database of incidents raised and fixes given with RCAs Customer Accountablefor service delivery excellence, meeting business / end-userexpectations and driving future demand Buildingstrong relationships with teams and stakeholders to enableeffective dialogue exchange between departments Responsiblefor the Test of Design and Test of Operating Effectivenessthrough IFC testing. InternalProcess Experiencein dealing with third-party-provided services Operationalability in a diverse, large-scale environment Exceptionalend user management skills Strongorganizational skills Abilityto manage and prioritize tasks efficiently Solidresource planning and problem solving skills Readinessto demonstrate a proactive attitude Excellentverbal and written communication skills Learning& Innovation Updatesself with prevailing regulations, notification, circulars andguidelines of the regulators and statutory bodies, anddisseminate the information regarding new regulatory developments Conductappropriate trainings/workshops pertaining to IT ServiceManagement relating to Channels Applications. Ensureadherence to training man-days/ mandatory training programs forself. Capacityto train and guide junior team members Ensuregoal-setting, mid-year review and annual appraisal processhappens within specified timelines for self and team Qualifications Bachelor'sor Master' Degree Experience Shouldhave min.15+ years of exp. In Bank IT service management vertical Certifications Asappropriate FunctionalSkills Soundknowledge of Payment application & the evolving practices forthe management of service delivery and Knowledgeof ITSM best practices Knowledgeof Payment Applications services offered by Bank branches andBusiness; end user relationship management, Knowledgeof RBI polices and guidelines relevant to SFB Complianceand VAPT. BehavioralSkills Goodteam player Abilityto work with cross functional teams to deliver desired outcome Good analytical skills

Role & responsibilities Proactive administration and monitoring the health status of systems and taking preventive or corrective action as required. Resolve performance issues/errors - escalate to vendor appropriately if needed. Preparation of RCA for Major Incidents Maintaining and updating of Documents User management - Creation and deletion of users, groups, required login scripts Security management -Configuring Access rights, Password control, LAN network security Configure and maintain Network, Storage, File System Verify system /storage logs and periodically clean up log files Schedule and optimize the services running on the server Schedule and perform all backups as per SOP provided by Bank Monitoring and troubleshooting of network connectivity of all servers Monitoring and escalation of hardware problems Creation of comprehensive documentation on system and storage configuration, hardware Inventory, system administration and changes therein. Escalation to proper channel, in case of any issues and in sync with DR team. Monitoring of server/storage critical environment parameters. DR Drill /Mock drill/ Table top drill and BCP operations support Preferred candidate profile The Engineer must have Redhat Certification Experience: - Minimum of 4-5+ years of relevant experience as L2 engineer Should have knowledge on Satellite patch application process and regular patch installation Shell scripting knowledge is required. Should be ready to handle 24*7 shift operations along with other resources.

Our desired candidate should posses the below skills: We need a senior OCI Admin in the team to manage platform at Multiple Projects, performing the below activities: 1. Manage 3 environments at Infra Level 2. Preventive Maintenance 3. Operating System (OS) Management and OCI Services 4. Coordination with the OCI Required: Oracle Cloud Infrastructure 2023 Architect Associate or higher OCI support, including user management, IAM policies, and AD SSO integrations Experience with IPSec VPNs, network routing, and security group issues in OCI CloudGuard experience and alert resolution DevOps skills, particularly Terraform scripting Basic Linux administrative skills (training provided for less experienced candidates) Desirable: Oracle Linux Certification and ITIL Foundation Advanced DevOps skills (Terraform for full infrastructure builds, Ansible for Linux configurations) FastConnect configuration experience Oracle Database knowledge (basic experience with TNS connections and database links) Technical Scope: Build and deploy Docker images Manage Helm charts and deployments across all three environments: sandbox, staging, and production Update LLD/HLD documentation (infra-related only) Maintain and update CIQ documents Support in case of issue on observability and monitoring of the system Cloud/Containerization: Kubernetes, Docker DevOps Tools: Jenkins, Git, CI/CD workflows Scripting Languages: Shell scripting Package Management: Helm (Kubernetes) Monitoring Tools: Prometheus, Grafana Operating Systems: Linux / Oracle Linux Responsibilities We need a senior OCI Admin in the team to manage platform at Multiple Projects, performing the below activities: 1. Manage 3 environments at Infra Level 2. Preventive Maintenance 3. Operating System (OS) Management and OCI Services 4. Coordination with the OCI This role will lead the team of OCI engineers with the following mandate: 1. Standardization of platform stability and maintenance across MS engagements. 2. Lead a team of OCI experts 3. Ensure platform stability at OCI layer 4. Performance Optimization of DB, platform and applications 5. Experienced on handling different infrastructure models - OCI/Hybrid/OnPrem

we are currently in the market for an experienced Senior Oracle Cloud Infrastructure (OCI) Consultant to join our growing Managed Services Practice. You will have the opportunity to work with the latest cloud technology and work on projects across a multiplicity of sectors and industries. Qualifications You will have experience in the following areas: Required: Oracle Cloud Infrastructure 2023 Architect Associate or higher OCI support, including user management, IAM policies, and AD SSO integrations Experience with IPSec VPNs, network routing, and security group issues in OCI CloudGuard experience and alert resolution DevOps skills, particularly Terraform scripting Basic Linux administrative skills (training provided for less experienced candidates) Desirable : Oracle Linux Certification and ITIL Foundation Advanced DevOps skills (Terraform for full infrastructure builds, Ansible for Linux configurations) FastConnect configuration experience Oracle Database knowledge (basic experience with TNS connections and database links) Responsibilities Scope of Work: Build and deploy Docker images Manage Helm charts and deployments across all three environments: sandbox, staging, and production Update LLD/HLD documentation (infra-related only) Maintain and update CIQ documents Support in case of issue on observability and monitoring of the system Required Technical Skills for TA: Cloud/Containerization: Kubernetes, Docker DevOps Tools: Jenkins, Git, CI/CD workflows Scripting Languages: Shell scripting Package Management: Helm (Kubernetes) Monitoring Tools: Prometheus, Grafana Operating Systems: Linux / Oracle Linux

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work towards effective solutions, all while maintaining a proactive approach to system management and support. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Good To Have Skills: Experience with SAP HANA and SAP NetWeaver.- Strong understanding of system performance tuning and optimization.- Experience in managing user access and security within SAP environments.- Familiarity with backup and recovery processes for SAP systems. Additional Information:- The candidate should have minimum 2 years of experience in SAP Basis Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and addressing any issues that arise, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Mentor junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with SAP landscape management and transport management.- Knowledge of backup and recovery strategies for SAP systems. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education"Skill:SAP BASIS Administration having played the role of SAP BASIS lead for 6-7 years and total 15-17 years of relevant experience. Technical skills required includes ECC system performance tuning, backup and recovery, security and compliance :1. SAP BASIS Lead will manage and support SAP systems, ensuring system availability, performance tuning, and efficient operation2.Own both AMS and AD from SAP BASIS stand point and also guide the other tech stack on Database, performance tuning, upgrades etc 3. Will oversee system installation, configuration, backups, patch updates, and disaster recovery processes4. Will lead a team of SAP BASIS administrators and interact with clients to gather requirements and provide solutions" Qualification 15 years full time education

Project Role :Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a variety of tasks that involve analyzing, designing, coding, and testing multiple components of application code across various clients. Your typical day will include performing maintenance and enhancements, as well as developing new features to improve application functionality and user experience. You will collaborate with team members to ensure that the software meets the required standards and addresses client needs effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with SAP landscape management and transport management.- Knowledge of backup and recovery strategies for SAP systems. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our Coimbatore office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. Your typical day will involve collaborating with various teams to ensure the successful implementation of application features, performing maintenance and enhancements, and addressing any issues that arise during the development process. You will engage in problem-solving activities and contribute to the overall improvement of application performance and user experience, ensuring that the solutions you provide meet the needs of the clients effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with SAP landscape management and transport management.- Knowledge of backup and recovery strategies for SAP systems. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role :Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Mainframe Application Performance Optimization, Cobol Mainframe Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely technical support to clients.- Troubleshoot and resolve application performance issues.- Collaborate with cross-functional teams to enhance system efficiency.- Document technical processes and solutions.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Mainframe Application Performance Optimization, Cobol Mainframe.- Strong understanding of system performance optimization.- Experience in analyzing and improving application performance.- Knowledge of mainframe technologies and tools.- Hands-on experience in troubleshooting and debugging mainframe applications. Additional Information:- The candidate should have a minimum of 2 years of experience in Mainframe Application Performance Optimization.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role :Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : SUSE Linux Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SUSE Linux Administration.- Strong understanding of system performance tuning and optimization.- Experience with incident management and problem resolution processes.- Familiarity with scripting languages for automation tasks.- Knowledge of network protocols and services. Additional Information:- The candidate should have minimum 5 years of experience in SUSE Linux Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills