365 User Management Jobs - Page 10

5+ years experience in software development A strong understanding of software development processes, with experience in agile methodologies (Scrum, Kanban). Development experience, including knowledge of common programming languages (e.g., Java, Python, JavaScript) or web technologies, with a focus on integrating Jira with other tools and systems. Jira Expertise:Hands-on experience with Jira Software, Jira Service Management, and Jira Align (Cloud or Server). Proficiency in configuring Jira workflows, fields, permissions, and user management. Experience with Jira Query Language (JQL) for creating custom filters, reports, and dashboards. Automation and Scripting: Familiarity with Jira automation rules, webhooks, and scripting languages (Groovy, JavaScript, etc.). Experience in implementing and maintaining Jira automation to streamline processes and increase efficiency. Problem-Solving & Analytical Skills: Strong analytical and problem-solving skills, with the ability to identify inefficiencies and propose automated solutions. Ability to generate meaningful insights from Jira data, providing actionable recommendations to stakeholders. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years experience in software development A strong understanding of software development processes, with experience in agile methodologies (Scrum, Kanban). Development experience, including knowledge of common programming languages (e.g., Java, Python, JavaScript) or web technologies, with a focus on integrating Jira with other tools and systems. Jira Expertise:Hands-on experience with Jira Software, Jira Service Management, and Jira Align (Cloud or Server). Proficiency in configuring Jira workflows, fields, permissions, and user management. Experience with Jira Query Language (JQL) for creating custom filters, reports, and dashboards. Automation and Scripting: Familiarity with Jira automation rules, webhooks, and scripting languages (Groovy, JavaScript, etc.). Experience in implementing and maintaining Jira automation to streamline processes and increase efficiency. Problem-Solving & Analytical Skills: Strong analytical and problem-solving skills, with the ability to identify inefficiencies and propose automated solutions. Ability to generate meaningful insights from Jira data, providing actionable recommendations to stakeholders. Preferred technical and professional experience Ability to handle multiple competing priorities in a fast-paced environment Technical experience in building and delivering complex software systems Experience in working with customers, product management, and senior management to deliver value to the market

Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization. Key Responsibilities The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails: CRM System Configuration System Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes. Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations. Data Management Data Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM. Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency. Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality. User Management User Administration: Administer user accounts within the CRM platform, assigning appropriate roles and access levels based on job functions. User Support: Provide ongoing support and guidance to users, helping them effectively utilize the CRM system. Training and Support Issue Resolution: Address user inquiries and troubleshoot issues related to CRM usage. User Training: Conduct training sessions to improve user adoption and proficiency in CRM tools, ensuring users can fully leverage the CRM's capabilities. Integration and Maintenance System Integration: Collaborate with relevant teams to integrate the CRM system with other business tools and applications, ensuring seamless data flow. System Maintenance: Regularly monitor system performance and conduct necessary maintenance tasks to ensure optimal functionality. Continuous Improvement Industry Trends: Stay informed about CRM best practices, industry trends, and system updates. System Optimization: Proactively identify opportunities for system optimization and improvements in CRM utilization. Compliance and Security Data Security: Ensure data security and compliance with industry regulations and organizational policies. Security Protocols: Implement data protection measures and monitor adherence to security protocols. Qualities We Value Detail-Oriented: Demonstrate meticulous attention to detail, ensuring data accuracy and system reliability. Problem Solver: Exhibit strong problem-solving skills, with the ability to troubleshoot issues and implement effective solutions. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Bachelor s degree Experience: Preferably proven experience as a CRM Administrator or in a similar role. Interpersonal Skills: Strong communication and interpersonal skills. Skills (Not mandatory, but will be an added advantage) Foundational Skills CRM Configuration: Proficiency in configuring CRM systems, including customization of fields, workflows, and automation. Data Management: Strong understanding of data management principles, including data deduplication and data quality assurance. User Management: Experience in administering user accounts and managing access levels within a CRM platform. Technical Skills Data Integration: Familiarity with integrating CRM systems with other business tools and applications. CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Technical Support: Ability to troubleshoot technical issues and provide user support. Additional Information Compensation: Competitive salary based on experience and qualifications. Work Arrangement: Office Work Schedule: 6 Days a week.

The Following is the JD in Google Workspace Management 1.User Management: Create, modify, and delete user accounts: This includes setting up new employee accounts, adjusting permissions, and disabling or removing inactive users. Manage access rights: Ensure appropriate access to resources based on user roles and responsibilities. Onboard new users: Assist new employees with accessing necessary tools and resources. 2. Software and Hardware Management: Install and configure software: Install and update operating systems, applications, and software on workstations. Install and configure hardware: Set up new hardware, including workstations and peripheral devices. 3. Security Implementation: Implement security policies: Enforce security protocols and configurations to protect data and systems. Manage security settings: Configure account-related, password, and account lockout policies. Monitor and respond to security events: Track and address potential security threats or vulnerabilities. 4. Network and Infrastructure: Maintain network infrastructure: Oversee network components like routers, switches, and firewalls. Manage network file systems: Ensure correct configuration and access to authorized users. Troubleshoot network issues: Diagnose and resolve network connectivity problems. 5.Admin Roler - Privilege Management 6. GWS - Storage Management 7. GWS - File Sharing Knowledge on MDM

Description Role Summary Serving as the first point of contact for end-users seeking technical assistance over the phone/email/chat Performing remote troubleshooting through diagnostic techniques Determining the best solution based on the issue and details provided by end-users Role Description Responds to all calls received by the Service Desk (Phone, Email, Chat, Web) and ensures that each Service Desk call received is logged. Provide a round-the-clock contact for all support related issues providing advanced first level technology support First point of contact for providing support for all IT applications and systems to internal end users. Applies knowledge of information systems and services to investigate and identify applications, systems and network problems. Uses tools, techniques and knowledge bases to resolve issue. User administration in Active Directory, Office 365 and other user management tools. Support incident resolution process and focus on problem resolution priorities seeking to minimize incidents. Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when appropriate. Assists in special product-related issues as needed. Coordinate with Vendor support for hardware replacements. Ability to manage multiple high priority initiatives in a fast paced technology environment. Demonstrate high level of ownership and provide support for significant/major incidents. Ensure changes made across systems within Infrastructure/applications are cascaded to various levels for impact readiness and resilience. Provides accurate solutions to user problems to ensure users productivity. Informs users of any global problems or system outages. Maintains a professional Service Desk image at all times being courteous and helpful. Exposure and Experience Good understanding of how the IT ServiceDesk function integrates with other IT functions in accomplishing the desired results in the required areas. 3+ years in a similar role is essential: Microsoft - Windows Server, O365, Windows 7-10, Active Directory, Exchange, VMWare and Virtualization support Ability to work autonomously Assertive communication skills with the ability to communicate effectively over the phone, interpersonally and written Good time management, strong analytical and problem-solving skills Willingness to work in 24/7 environment night shifts Current Microsoft certifications and working knowledge of ITSM and ITIL service management foundation would be an advantage Education: B. Tech/ MCA Knowledge and Skills Excellent Communication Skills Problem Solving Logical Thinking and Reasoning Analytical Ability Proficient in Windows Troubleshooting difficult IT Problems without SOPs Essential Competencies Conscientiousness Learning Agility Result Orientation Attention to detail Perseverance Teamwork

Description Role Summary Serving as the first point of contact for end-users seeking technical assistance over the phone/email/chat Performing remote troubleshooting through diagnostic techniques Determining the best solution based on the issue and details provided by end-users Role Description Responds to all calls received by the Service Desk (Phone, Email, Chat, Web) and ensures that each Service Desk call received is logged. Provide a round-the-clock contact for all support related issues providing advanced first level technology support First point of contact for providing support for all IT applications and systems to internal end users. Applies knowledge of information systems and services to investigate and identify applications, systems and network problems. Uses tools, techniques and knowledge bases to resolve issue. User administration in Active Directory, Office 365 and other user management tools. Support incident resolution process and focus on problem resolution priorities seeking to minimize incidents. Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when appropriate. Assists in special product-related issues as needed. Coordinate with Vendor support for hardware replacements. Ability to manage multiple high priority initiatives in a fast paced technology environment. Demonstrate high level of ownership and provide support for significant/major incidents. Ensure changes made across systems within Infrastructure/applications are cascaded to various levels for impact readiness and resilience. Provides accurate solutions to user problems to ensure users productivity. Informs users of any global problems or system outages. Maintains a professional Service Desk image at all times being courteous and helpful. Exposure and Experience Good understanding of how the IT ServiceDesk function integrates with other IT functions in accomplishing the desired results in the required areas. 3+ years in a similar role is essential: Microsoft - Windows Server, O365, Windows 7-10, Active Directory, Exchange, VMWare and Virtualization support Ability to work autonomously Assertive communication skills with the ability to communicate effectively over the phone, interpersonally and written Good time management, strong analytical and problem-solving skills Willingness to work in 24/7 environment night shifts Current Microsoft certifications and working knowledge of ITSM and ITIL service management foundation would be an advantage Education: B. Tech/ MCA Knowledge and Skills Excellent Communication Skills Problem Solving Logical Thinking and Reasoning Analytical Ability Proficient in Windows Troubleshooting difficult IT Problems without SOPs Essential Competencies Conscientiousness Learning Agility Result Orientation Attention to detail Perseverance Teamwork

Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization. Key Responsibilities The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails: CRM System Configuration System Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes. Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations. Data Management Data Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM. Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency. Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality. User Management User Administration: Administer user accounts within the CRM platform, assigning appropriate roles and access levels based on job functions. User Support: Provide ongoing support and guidance to users, helping them effectively utilize the CRM system. Training and Support Issue Resolution: Address user inquiries and troubleshoot issues related to CRM usage. User Training: Conduct training sessions to improve user adoption and proficiency in CRM tools, ensuring users can fully leverage the CRM's capabilities. Integration and Maintenance System Integration: Collaborate with relevant teams to integrate the CRM system with other business tools and applications, ensuring seamless data flow. System Maintenance: Regularly monitor system performance and conduct necessary maintenance tasks to ensure optimal functionality. Continuous Improvement Industry Trends: Stay informed about CRM best practices, industry trends, and system updates. System Optimization: Proactively identify opportunities for system optimization and improvements in CRM utilization. Compliance and Security Data Security: Ensure data security and compliance with industry regulations and organizational policies. Security Protocols: Implement data protection measures and monitor adherence to security protocols. Qualities We Value Detail-Oriented: Demonstrate meticulous attention to detail, ensuring data accuracy and system reliability. Problem Solver: Exhibit strong problem-solving skills, with the ability to troubleshoot issues and implement effective solutions. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Bachelors degree Experience: Preferably proven experience as a CRM Administrator or in a similar role. Interpersonal Skills: Strong communication and interpersonal skills. Skills (Not mandatory, but will be an added advantage) Foundational Skills CRM Configuration: Proficiency in configuring CRM systems, including customization of fields, workflows, and automation. Data Management: Strong understanding of data management principles, including data deduplication and data quality assurance. User Management: Experience in administering user accounts and managing access levels within a CRM platform. Technical Skills Data Integration: Familiarity with integrating CRM systems with other business tools and applications. CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Compensation: Competitive salary based on experience and qualifications. Work Location: Hyderabad Work Arrangement: Office Work Schedule: 6 Days a week Let's Build Something Amazing Together! If you're passionate about CRM systems and excited by the challenges of a dynamic work environment, we want to hear from you.

Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization. Key Responsibilities The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails: CRM System Configuration System Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes. Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations. Data Management Data Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM. Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency. Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality. User Management User Administration: Administer user accounts within the CRM platform, assigning appropriate roles and access levels based on job functions. User Support: Provide ongoing support and guidance to users, helping them effectively utilize the CRM system. Training and Support Issue Resolution: Address user inquiries and troubleshoot issues related to CRM usage. User Training: Conduct training sessions to improve user adoption and proficiency in CRM tools, ensuring users can fully leverage the CRM's capabilities. Integration and Maintenance System Integration: Collaborate with relevant teams to integrate the CRM system with other business tools and applications, ensuring seamless data flow. System Maintenance: Regularly monitor system performance and conduct necessary maintenance tasks to ensure optimal functionality. Continuous Improvement Industry Trends: Stay informed about CRM best practices, industry trends, and system updates. System Optimization: Proactively identify opportunities for system optimization and improvements in CRM utilization. Compliance and Security Data Security: Ensure data security and compliance with industry regulations and organizational policies. Security Protocols: Implement data protection measures and monitor adherence to security protocols. Qualities We Value Detail-Oriented: Demonstrate meticulous attention to detail, ensuring data accuracy and system reliability. Problem Solver: Exhibit strong problem-solving skills, with the ability to troubleshoot issues and implement effective solutions. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Bachelors degree Experience: Preferably proven experience as a CRM Administrator or in a similar role. Interpersonal Skills: Strong communication and interpersonal skills. Skills (Not mandatory, but will be an added advantage) Foundational Skills CRM Configuration: Proficiency in configuring CRM systems, including customization of fields, workflows, and automation. Data Management: Strong understanding of data management principles, including data deduplication and data quality assurance. User Management: Experience in administering user accounts and managing access levels within a CRM platform. Technical Skills Data Integration: Familiarity with integrating CRM systems with other business tools and applications. CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Compensation: Competitive salary based on experience and qualifications. Work Location: Hyderabad Work Arrangement: Office Work Schedule: 6 Days a week Let's Build Something Amazing Together! If you're passionate about CRM systems and excited by the challenges of a dynamic work environment, we want to hear from you.

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and addressing any issues that arise, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with client expectations. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with SAP landscape management and transport management.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our Nagpur office.- A 15 years of full time education is required. Qualification 15 years of full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and addressing any issues that arise, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with client expectations. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with backup and recovery strategies.- Knowledge of SAP landscape management and transport management. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our Noida office.- A 15 years of full time education is required. Qualification 15 years of full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and functionalities, contributing to the overall success of the projects you are involved in. This role requires a proactive approach to problem-solving and a commitment to delivering high-quality results. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Mentor junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with SAP landscape management and transport management.- Knowledge of backup and recovery strategies for SAP systems. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Mumbai office.- A 15 years of full time education is required. Qualification 15 years of full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of enhancements and maintenance tasks, while also contributing to the development of new features that meet client needs. You will be responsible for troubleshooting issues and ensuring the overall quality of the application, making your role crucial in delivering effective software solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and provide technical insights.- Document processes and solutions to enhance team knowledge and efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with backup and recovery procedures.- Knowledge of system security protocols and best practices. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years of full time education is required. Qualification 15 years of full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system architecture and integration.- Experience with performance tuning and optimization of SAP systems.- Familiarity with SAP security and user management.- Ability to troubleshoot and resolve complex technical issues. Additional Information:- The candidate should have minimum 12 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Qualification & Experience B. Tech / BE 5+ years of relevant experience Proven ability to plan and execute workload in a pressurized & dynamic environment. ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines. Technical skills Strong Knowledge in OS administration processes and concepts. Ability to direct and guide team to resolve crisis situations within prescribed SLAs Analytical skills Good analytical, trouble-shooting skills in the area of technical fault isolation and rectification. Process skills Ability to resolve service requests. Strong attention to detail and the ability to follow processes. ROLES AND RESPONSIBILITIES Providing out of hours cover as agreed with the Team Leader Ensuring consistency across staging/production and Disaster recovery systems as defined in SLA for each setup. Escalating hardware and system-level problems to AMC Vendors. Quarterly patching and firmware activity on IBM VIO and Aix Lpar. Configure, Control and Monitor all IBM servers through HMC Attending Hardware failures. Disks, Memory, Power supply, etc. Performing filesystem management like Mirroring, striping through LVM. Attending Software Issues. OS level problems, SSH problems. Providing CPU, Memory and core utilization of Aix LPAR on daily basis. Performing log movement as per bank policy and managing log movement inventory Working on the requests of development and support team on staging and UAT setup Hardening of servers as per bank policy User administration of all servers Monitoring operating system utilization patterns and preparing reports. Should perform DNS or host entry and as per the customer request. Monitoring servers for hardware errors like hard disk, RAM, CPU failures/warnings, notifying appropriate service providers, and working on the same until closure. Monitoring DC and DR SRM (Site Recovery Manager) sync status Interface proactively with other Infrastructure support teams such as Database, Network, Storage, Monitoring etc. Document issues and associated resolutions to problems Prepare documentation and presentation of progress reports to customers

Role Summary: We are seeking a highly experienced Sybase ASE Database Administrator with a minimum of 7+ years of progressive working knowledge in database technologies. The selected candidate will ensure reliability, performance, and availability across Production, Disaster Recovery (DR), User Acceptance Testing (UAT), and Development environments , supporting these systems on a 24x7 basis . Key Responsibilities: Database Administration & Maintenance: Sybase ASE 16.0 database administration. Database backup/dump, restore/load operations. Database migration, version upgrades, and patch management. Database and server recovery during outages or failures. User/Login management: creation, password resets, configuration. Performance Monitoring & Troubleshooting: Troubleshoot blocking, deadlocks, and other performance bottlenecks. Query optimization and index management. Regular database health monitoring and performance tuning. Incident & Problem Management: Manage Severity 1/2/3H incidents with detailed root cause analysis (RCA). Restore services after unexpected outages or disruptions. Scripting & Automation: Develop Shell and SQL scripts to automate monitoring and administrative tasks. Sybase Replication Server Support: Configure and troubleshoot Sybase Replication Server for data consistency and reliability. General Troubleshooting: ASE-specific troubleshooting (connectivity, configuration, operational anomalies). Proactive detection and resolution of potential production issues.

The Application Support Analyst position is a highly visible role whose daily activities will extend to too many facets of the organization. The integral role of this position is to provide troubleshooting, system monitoring, configuration, MIS and support to office or business on all organizational applications suite. Key Job Functions: Provide Tier I support to Office or Business on applications / software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. Perform documentations and communicate. System monitoring and communication. Basic user management. Basic system configurations. Knowledge & Skills: Mandatory Skills Strong Communication (Written and Verbal) Problem solving ability Strong analytical ability Good Technical skills Documentation skills Fast Learner and should have ability to think out of the box Good expertise on MS Office Suite/Open Source Suites/Google App Suites Education: Bachelor s Technical Degree or Equivalent required. Additional Diploma or Certificate is a plus.

NCR Atleos is looking for Software Engineer III to join our dynamic team and embark on a rewarding career journey. Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems. Managing the software development lifecycle. Monitoring system performance. Communicating key project data to team members and building cohesion among teams. Developing and executing project plans. Applying mathematics and statistics to problem-solving initiatives. Applying best practices and standard operating procedures. Creating innovative solutions to meet our companys technical needs. Testing new software and fixing bugs. Shaping the future of our systems.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: Master's Degree in Engineering, Computer Science or related field. 12+ years of Software Engineering. 8+ years of experience with Linux Distributions such as (Yocto, OpenWRT, Debian). 8+ year of hands-on work experience with Git, GitHub, Gerrit, Source Code Management Systems. 5+ years in a technical leadership role with or without direct reports. 5+ years of experience with Linux system API. Principal Duties and Responsibilities: Leverages advanced Software knowledge and experience to design, develop, create, modify, and validate critical embedded and/or specialized software programs for Linux based systems. Analyzes user needs, software requirements, and time and cost constraints to design and customize sophisticated software for optimal operational efficiency. Designs and implements software sub-systems for complex, large-scale products and systems. Leads design, coding, sustenance and testing efforts to ensure that projects are completed to specifications and schedules. Performs highly complex code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. Collaborates with individuals outside the software function (e.g., Hardware, Systems, and Test engineers) to increase leverage and design solutions that work with other components of a specific project. Writes detailed technical documentation for highly complex Software projects; reviews technical documentation for junior engineers. Level of Responsibility: Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making is critical in nature and highly impacts program, product, or project success. Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks often require multiple steps which can be performed in various orders; extensive planning, problem-solving, and prioritization must occur to complete the tasks effectively. Additional Requirement: Domain Expert in Linux Distributions such as (Yocto, OpenWRT, Debian). Hands on exposure to development on Linux based systems spanning Linux kernel and user-space, including operating system concepts, file systems, processes, and architecture. Experience contributing to open source projects and understanding of open source licenses and community practices. Solid understanding of Linux security, networking and user management. Knowledge of tools like Docker, Kubernetes, and virtualization technologies. Solid understanding of data structures. Exposure to a full product lifecycle on a semiconductor platform. Hands on experience in bootloader, kernel, complex issues analysis, using tools like GDB, strace, dmesg and system logs. Ability to formulate and present technology topics to a wide range of participants including senior executive stakeholders and product managers. Strong proof of leading development of software products through full lifecycle, from requirement analysis to milestone-based delivery and maintenance. Ability to thrive in a changing environment. Programming Language Skills: C, C++, Python, Rust and shell scripting. Ability to lead engineers in varying types of executing tasks.

Position Overview: PAN INDIA- We are seeking an experienced Jira Administrator to manage and optimize our Jira instances. The ideal candidate will possess a strong understanding of Jira administration, workflow customization, and user support to enhance productivity and streamline project management processes. Responsibilities: Configure and Manage Jira Projects : Set up and maintain Jira projects, workflows, custom fields, and screens to meet business requirements. User Management : Manage user permissions, roles, and access controls to ensure secure and appropriate usage of the system. Customization : Develop and implement custom workflows, dashboards, and reports to facilitate effective project tracking and issue resolution. Training and Support : Provide training and ongoing support to end-users, ensuring proper utilization of Jira features and workflows. Performance Monitoring : Monitor system performance, troubleshoot issues, and implement optimizations to enhance the overall functionality of Jira. Integration : Collaborate with cross-functional teams to integrate Jira with other tools and ensure it aligns with organizational needs. Qualifications: Education : Bachelor's degree in Information Technology, Computer Science, or a related field. Experience : 5-7 years of experience in Jira administration or a similar role, with a solid understanding of Agile methodologies. Skills : Proficiency in Jira configurations, custom workflows, and JQL (Jira Query Language). Familiarity with Jira plugins and add-ons is a plus. Problem-Solving : Strong analytical skills with the ability to resolve technical issues effectively.

? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities

? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities

? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities

About The Role : Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation

? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Lead Software Developer and Project Manager Regular reporting & updates Software Developers For work coordination and support in providing testing solutions External Clients Provide apt solutions and support as per the requirement Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Leveraging Technology - Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Competent Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert Technical knowledge - knowledge of various programming languages, tools, quality management standards and processes - Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Formulation & Prioritization Innovation Managing Complexity Execution Excellence Passion for Results Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation