IT Application Support Executive Hiranandani Financial Services

4.0 - 8.0 years

0 Lacs

maharashtra

On-site

You will be responsible for providing day-to-day application support for the Loan Management System (LMS) to ensure system availability and reliability. This includes collaborating with business teams to understand system requirements, documenting user issues, and providing effective solutions. Additionally, you will manage system configurations and settings to ensure proper loan servicing operations, including user access, workflows, general ledger, and automation. You will also work with third-party vendors to resolve issues related to third-party integrations, such as credit bureaus, fraud detection tools, and e-signature providers. As part of your responsibilities, you will conduct User Acceptance Testing (UAT) for new features, system changes, and bug fixes. Regular system audits will also be conducted by you to ensure compliance with regulatory requirements and internal policies. Furthermore, you will provide user training and support on new features, functionalities, and updates within the LMS. To be successful in this role, you must have a minimum of 4 to 5 years of experience in Secured/Unsecured Loans, Small Business Loans, Home Loans, Digital Loans, Mortgages, etc. This experience is mandatory to effectively fulfill the responsibilities of this position.,

Posted 2 weeks ago

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Desktop Support Engineer - L1 AppsTech Solution

1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

You have a Bachelor's degree in Computer Science, Information Technology, Electronics & Communication or Diploma/BSc-IT/MSc-IT/BCA/MCA. You have experience in installation, configuration, and setup of computer hardware, software, and peripheral equipment. You possess basic troubleshooting skills for network devices such as Firewalls, switches, servers, CCTV, Wi-Fi, access control, etc. You also have experience and knowledge in Microsoft Outlook Mail Client installation and troubleshooting. Your expertise includes domain connectivity, drive sharing, user rights management, and creating user profiles in an Active Directory environment. You are adept at identifying, researching, and resolving technical issues with IT equipment and software applications. Additionally, you are responsible for managing and updating helpdesk tickets to ensure timely resolution within Service Level Agreements (SLAs). It is essential for you to maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Your role requires alignment with customer requirements and system functionality to deliver optimal IT support services. If you meet the qualifications and have the relevant experience, please email your application to careers@appstech.in.,

Posted 1 month ago

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