User Experience Writer

As a UX Writer at Big MNC based in Kochi, you will play a crucial role in creating engaging digital experiences for travelers worldwide. Your responsibilities will include: - Collaborating with designers, researchers, product managers, and developers to craft compelling content for the Company's website, mobile app, and chatbot. Your focus will be on creating content and microcopy that enhances clarity and reduces friction for customers. - Aligning copy with wireframes, prototypes, and final designs in collaboration with UX/UI designers to ensure a seamless user experience. - Developing clear instructions, error messages, tooltips, and FAQ content that simplifies complex processes for customers. - Advocating for plain language, inclusivity, and clarity throughout the digital experience to enhance user engagement. - Contributing to defining the UX strategy by providing ideas for user research, user journey maps, and information architecture to create intuitive user experiences. - Participating in the planning of new features and interactive tools for users while ensuring content accuracy and consistency with the brand voice. - Working directly in design tools like Figma to integrate UI copy into wireframes and comps effectively. - Planning and conducting content testing to optimize copy based on user feedback, A/B testing, and analytics to enhance engagement, conversion rates, and other key performance indicators (KPIs). - Conducting content audits and offering actionable recommendations to improve usability and comprehension, thus enhancing the overall user experience. You will be part of a dynamic team that values innovation, collaboration, and a user-centric approach to design. As a UX Writer at Big MNC based in Kochi, you will play a crucial role in creating engaging digital experiences for travelers worldwide. Your responsibilities will include: - Collaborating with designers, researchers, product managers, and developers to craft compelling content for the Company's website, mobile app, and chatbot. Your focus will be on creating content and microcopy that enhances clarity and reduces friction for customers. - Aligning copy with wireframes, prototypes, and final designs in collaboration with UX/UI designers to ensure a seamless user experience. - Developing clear instructions, error messages, tooltips, and FAQ content that simplifies complex processes for customers. - Advocating for plain language, inclusivity, and clarity throughout the digital experience to enhance user engagement. - Contributing to defining the UX strategy by providing ideas for user research, user journey maps, and information architecture to create intuitive user experiences. - Participating in the planning of new features and interactive tools for users while ensuring content accuracy and consistency with the brand voice. - Working directly in design tools like Figma to integrate UI copy into wireframes and comps effectively. - Planning and conducting content testing to optimize copy based on user feedback, A/B testing, and analytics to enhance engagement, conversion rates, and other key performance indicators (KPIs). - Conducting content audits and offering actionable recommendations to improve usability and comprehension, thus enhancing the overall user experience. You will be part of a dynamic team that values innovation, collaboration, and a user-centric approach to design.