11 User Empathy Jobs

About CoPoint AI CoPoint AI is a specialized consulting firm focused on transforming businesses through process improvement and data insights. We offer two main technical offerings: 1. We accelerate enterprise AI adoption through our AI Accelerator program, establish tailored AI Foundations, and leverage our RAD Lab to deliver AI-powered development, reducing time by up to 50%. 2. We help organizations unlock their data's full potential through strategic roadmaps, analytics platforms, and machine learning capabilities that predict market trends and customer behaviors. Our Vision At CoPoint AI, we aim to transform businesses through process improvement and data insights by leveraging AI tools. Our Values - Be Purposeful: Think Straight, Communicate, Always Do the Right Thing - In Partnership: With our Team, For Our Clients, In Our Communities - Create Impact: Deliver Value-Based Solutions, Help Individuals Achieve Their Dreams, Demand Profitable Growth Role Overview This is a design-focused role and not a front-end development position. As a part of our team, you will lead and collaborate on designing custom web applications and SaaS products. Your responsibilities will include ensuring that user flows, interfaces, and interaction patterns are intuitive, modern, and engaging. You will work closely with product managers, developers, and clients to understand user needs and translate them into wireframes, prototypes, and design systems. Key Responsibilities - Design user-centric web application interfaces using tools like Figma, Adobe XD, or Sketch. - Create interactive wireframes, mockups, and prototypes to communicate design vision. - Conduct user research, analyze usage patterns, and incorporate feedback into iterative designs. - Develop and maintain design systems and UI style guides. - Translate complex workflows into intuitive UX solutions. - Collaborate with cross-functional teams to balance user needs with business goals. - Visualize and map out user journeys, decision trees, and interaction flows. - Ensure designs are optimized for accessibility, responsiveness, and cross-platform consistency. - Optionally contribute to mobile app UI/UX designs (preferred but not mandatory). Ideal Candidate Will Have - 3-5 years of hands-on UI/UX experience, preferably for SaaS or enterprise apps. - A strong design portfolio showcasing real-world product work. - Fluency in Figma and familiarity with design systems and component libraries. - Deep understanding of UX best practices, design thinking, and accessibility standards. - Strong communication skills to justify design choices with clarity and confidence. - A mindset of possibility, creativity, and user empathy. - Ability to work independently and with distributed teams. - Bonus: Familiarity with tools like Miro, Balsamiq, or other collaborative design platforms. - Bonus: Exposure to basic front-end concepts to aid in better collaboration with dev teams (not expected to code). What's In It For You! - A chance to shape products from early concept to polished experience. - Collaboration with a team that respects design as a critical discipline. - Flexibility in work style and schedule. - Competitive compensation and ongoing learning support.,

The Game Producer will be responsible for the existing and/or new games in development, which includes delegating tasks to a team of designers, programmers, and 2D/3D artists. You will conduct market studies of competitive games and continuously work on improving our games. Your role will involve discussing features, deadlines, and content with management. We highly value Game Producers who have domain experience in RPG (Sniper, Dress up, Narrative, Home Decor), Racing (Drag & Regular), and Sports (3D Cricket) Games. Your responsibilities will include researching the WHY for a new game and creating a matrix of competition and our game that justifies the effort. You will ideate and present deep & innovative ideas for new games and new features to enhance our existing portfolio. You will actively participate in the Level Designing of the games, working closely with game designers and intervening directly. As the owner of the Game Design Document (GDD), you will closely monitor art and animation quality to ensure perfection and a smooth user experience. Understanding Game Economics, monetization strategies, and creating rewarded ad incentives will be crucial. You will plan analytics events and iterate on the game using data analytics tools such as Firebase. Keeping track of market trends and adapting quickly to changing trends will be part of your role. You will supervise the progress of game development across all production stages and maintain communication with the Infocom management for project follow-up. Leading a dedicated team of artists, animators, analysts, creative writers, programmers, and quality controllers will also be a key responsibility. Qualifications for this role include having user empathy with a focus on user experience, in-depth knowledge, and a passion for mobile games. You should be highly motivated with a strong drive for improvement and innovation.,

As the Director of Product for an innovative AI Simulation Engine at Simploy, you will play a crucial role in expanding our product organization to create a next-generation, AI-powered platform that offers interactive, role-based experiences on a large scale. Your responsibilities will include translating high-level vision into a concrete roadmap and executing a product-owning strategy, encompassing scoping, execution, and outcomes. In this hands-on leadership position, you will be tasked with defining the minimum viable product (MVP), selecting appropriate tools, collaborating with engineering to shape the architecture, leading sprints, and delivering a live product while establishing an operational framework for scalability. Your primary ownership areas will include developing product strategy, roadmap, and PRDs by aligning business goals with clear problem statements and success metrics. You will also be responsible for controlling the scope of the MVP, overseeing delivery leadership, technical scoping in partnership with engineering, ensuring quality and measurement, building out the team, maintaining stakeholder communications, and establishing security and compliance baselines. To excel in this role, you must possess 7-12 years of experience in product management or technical program management for SaaS/platform products, with a proven track record of shipping at least one v1 product from inception to live usage. Strong technical proficiency in areas such as APIs, cloud platforms (GCP/AWS), data modeling, and event analytics is essential. Additionally, experience with integrating AI capabilities and familiarity with modern product/engineering stacks are highly desirable. Furthermore, your execution discipline, user empathy, systems thinking, and leadership skills will be critical in driving the success of our AI Simulation Engine product. While a background in ed-tech, simulations, gaming, or workflow tools would be advantageous, experience in setting up security, privacy, and compliance practices for new products is a valuable asset. We offer a competitive salary along with the opportunity to discuss additional benefits based on milestones achieved. To apply for this role, please send your resume to info@simploy.ai with the subject line "Application: Director of Product - AI Simulation Engine" and provide a cover letter that addresses why Simploy's mission resonates with you, the specific aspect of the product you are eager to develop, why you believe you are a great fit for the role, and any additional information you wish to share. We value specificity, authenticity, and a strong drive to transform vision into action.,

About Mple.AI Mple.ai is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations. Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With mple.ai, companies streamline training, improve communication, and empower teams to sell smarter and faster. Why This Role Matters As a Product Manager, you will work closely with the founders to shape and execute our product roadmap. This role is perfect for someone who thrives in fast-paced environments, enjoys building from the ground up, and wants to contribute directly to the growth of a category-defining AI platform. Key Responsibilities Translate the product vision into a clear and actionable roadmap. Manage the end-to-end product lifecycle from research and ideation to launch and iteration. Collaborate with cross-functional teams (design, engineering, AI, marketing) to deliver impactful product features. Use customer feedback and data to prioritize features and improve user experience. Support GTM and customer success teams to ensure adoption and engagement. Track product performance metrics and suggest improvements. What Were Looking For 24 years of product management experience, ideally in SaaS or AI-driven products. Hands-on product builder with strong problem-solving and user empathy skills. Experience working in startups or fast-scaling tech companies preferred. Ability to manage multiple priorities and thrive in an unstructured environment. Strong communication and collaboration skills. What You Get Direct mentorship and collaboration with founders Opportunity to work on cutting-edge AI/ML products High ownership and rapid career growth in a zero-bureaucracy environment Other Details Location: Mulund, Mumbai Work Mode: Onsite Work Week: 5 days (MondayFriday) Show more Show less

STAGE is India's first OTT platform dedicated to dialect-based content, bringing hyper-local stories, music, and entertainment in regional languages such as Haryanvi, Rajasthani, and Bhojpuri to millions of users. The platform is on a mission to create India's largest platform for dialect-based storytelling, where design plays a crucial role in enhancing user experiences during this revolutionary journey. As the Head of Design Product at STAGE, you will be responsible for leading and expanding the product design function. This role involves overseeing the end-to-end user experience on web and mobile platforms, collaborating closely with Product, Engineering, Content, and Marketing teams to deliver top-tier OTT experiences deeply rooted in regional culture and user empathy. Your responsibilities will include leading a growing team of product designers, fostering a culture of design thinking and user empathy within the company, defining the product design strategy aligned with STAGE's brand and user requirements, ensuring consistency in UI/UX across various platforms, translating complex ideas into intuitive design solutions, conducting usability testing and user research, managing STAGE's design system and brand guidelines, and more. To excel in this role, you should have at least 8 years of experience in UI/UX/Product Design, with a minimum of 3 years in a leadership position. A strong portfolio demonstrating mobile-first and OTT product design, a deep understanding of user behavior in video streaming and consumer internet products, proficiency in modern design tools, and the ability to work effectively in agile environments are essential. Additionally, a passion for regional content, culture, and user behavior in Bharat, along with the ability to thrive in a fast-paced startup environment, are highly desirable. Prior experience in an OTT, entertainment, or content-driven product, familiarity with design for Smart TV or unconventional screen experiences, and an understanding of Indian dialects, user diversity, and local content consumption patterns are considered advantageous. Working at STAGE offers you the opportunity to be at the forefront of culture, content, and technology convergence. Join a dedicated team that is building something truly unique for Bharat, take ownership of projects, make a real impact, and experience rapid growth within a dynamic and innovative environment.,

SonyLIV is looking for a smart, driven, and experienced UX Designer to take charge of end-to-end user experience design across various platforms. As the UX Designer, your main responsibility will be to create intuitive, engaging, and visually compelling interfaces for consumer-facing digital products, ensuring that user needs align with business objectives. The ideal candidate will bring a combination of strong design expertise and user research skills, along with a proven track record of delivering impactful design solutions in fast-paced environments. You should hold a Bachelors or Masters degree in Design, Human-Computer Interaction, Interaction Design, or a related field. However, equivalent training or demonstrable work experience will also be considered. Additionally, you should have at least 6 years of UX design experience in consumer-facing digital products such as OTT, e-commerce, fintech, large-scale apps, or platforms. Your key responsibilities will include leading the design of interfaces across multiple platforms like iOS, Android, Web, and Smart TVs. You will drive design processes from problem framing and research to final user interactions. Conducting and synthesizing user research to understand intent, motivations, and pain points, and crafting effective user journeys will be essential. Collaborating with research teams to validate designs through usability testing and rapid prototyping is also a crucial aspect of the role. You will be expected to deliver high-quality wireframes, flows, prototypes, and interaction specifications with a keen eye for detail and usability. Ensuring that designs adhere to accessibility standards and best practices is paramount. Collaborating with product managers, researchers, engineers, and content teams to balance user needs with business goals will also be part of your responsibilities. Advocating for user-centric design through clear storytelling and rationale in cross-functional forums is crucial for success in this role. Staying updated on design trends, emerging technologies, and tools to enhance the product experience continuously is a must. Strong problem-solving ability with a focus on user empathy, excellent prioritization skills in a fast-paced environment, passion for creating delightful user experiences, and strong communication and collaboration skills are expected behavioral competencies. Proficiency in modern design and prototyping tools such as Figma, Sketch, Adobe XD, a strong portfolio showcasing impactful UX design projects, expertise in user research methodologies, journey mapping, and interaction design, understanding of responsive design principles, and platform-specific guidelines are key technical competencies. Sony Pictures Networks offers a diverse and inclusive workplace where employees are encouraged to bring their authentic selves. The company has received several accolades for its inclusive workplace culture, including being recognized as one of India's Best Companies to Work For in 2021 and listed among the 100 Best Companies for Women in India for eight consecutive years. Sony Pictures Networks has also received awards for gender-responsive marketplace practices, excellence in HR business partnership, and team building engagement. Additionally, the company's focus on learning culture and diversity and inclusion initiatives has been acknowledged through various awards. Joining Sony Pictures Networks means being part of a progressive digitally-led content powerhouse with a strong focus on inclusivity, diversity, and employee well-being.,

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner with us in this mission, we are looking for a Procurement lead. As a Procurement lead, your typical week might include the following: - Working with functional users to understand the capabilities/products/services required to deliver their plans. - Identifying the important attributes for choosing a vendor to deliver the required capabilities/products/services, along with expected timelines and costs. - Advising on the procurement approach for each sourcing activity under applicable policies and procedures. - Collaborating with functional users to document clear and well-articulated Request for Proposal (RFP)/Request for Information (RFI)/Request for Quotation (RFQ) or other applicable documents specifying the capability/product/service to be procured, information expected in vendor proposals, and timelines of the process. - Objectively evaluating vendor proposals/quotations and making recommendations on vendor choice and terms or other applicable next steps. - Engaging with vendors, sharing the RFP/RFQ/RFI, coordinating to answer queries, providing clarifications as needed, leading commercial negotiations, coordinating contracts, and issuing Purchase Orders. - Ensuring procurement governance by publishing/updating procurement policies in line with Group governance and Indian regulations, arranging trainings for key team members, and ensuring compliance with Group procurement policies for each vendor procurement. You could be the right candidate if you: - Understand and craft successful product conceptualization and delivery by synthesizing the market environment, consumer behavior, and business ambition. - Can empathize well with and understand the motivations of users. - Collaborate and communicate effectively across disciplines such as Technology, Product, Operations, Marketing, and Analytics teams. - Act as an indispensable member of the delivery team throughout all phases of the procurement process. - Are passionate about operating interactively, presenting strategies, persuading stakeholders, and solving user problems creatively and effectively. - Identify metrics and analytics to track turn-around-times across each process step and continuously seek to improve speed and quality of outcomes. - Have a curious mind, measure what really matters, and design subsequent iterations based on insights. This could be the gig for you if you: - Are passionate about consumer behavior and culture, enjoy spending time with customers to understand their needs, and have an attentive ear for new ideas. - Are comfortable with iterative progress while balancing the need for a minimal level of service a digital asset should provide. - Can identify opportunities for improvement and work collaboratively in a transparent environment. - Take responsibility for your output, think holistically across the organization, and focus on solving customer needs. What Can Make You Extra Special: - Experience in designing user-centric procurement workflows, expertise in commercial negotiations, and a passion for continuous improvement. - Insights about customers, regardless of the industry you have worked in. - Certifications in agile methodologies and understanding the principles beyond the jargon. - Stories of challenging conventions and taking unique paths in your work experiences. Location: Mumbai/Bangalore,

As the Head of Product for our AI-Powered Recruitment Platform, you will be spearheading the development of a revolutionary platform that is set to transform the landscape of hiring processes. This platform is designed to be intelligent, efficient, and deeply empathetic. At its core lies an AI-powered recruitment engine that leverages data, automation, and real-time decision-making to provide cutting-edge solutions. Your primary responsibility will be to craft and execute the product strategy for our AI-driven recruitment and talent-matching platform. This will involve conceptualizing and implementing advanced modules focused on job discovery, candidate sourcing, automated matching, and workflow automation. Collaboration with cross-functional teams including engineering, data science, design, and business units will be essential to deliver impactful features. You will oversee the entire product lifecycle from user research to implementation, ensuring continuous feedback and improvement loops. To excel in this role, you should bring over 15 years of product leadership experience in SaaS or platform product companies. A solid background in HRTech, specifically in HRMS, ATS, or other recruitment systems is crucial. Proficiency in technical aspects such as working with AWS architecture, DevOps pipelines, and coding fundamentals is required. Your ability to collaborate with AI/ML teams and successfully launch intelligent, scalable products will be key. A proactive mindset, prioritizing user needs, and having a strong sense of product intuition are also essential qualities we are looking for. By joining our team, you will have the unique opportunity to lead the development of a game-changing product within the future of work domain. Working alongside a visionary founding team that is dedicated to creating inclusive and scalable solutions, you will play a pivotal role in shaping a platform that will impact thousands of companies and candidates. Location: Pune,

Blitz enables 60 minutes to Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth of new-age eCommerce brands by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their website conversions & increasing retention by 2x by providing best in class experience. Own and lead design across multiple products or missions, driving clarity and cohesion in complex problem spaces. Own and deliver end-to-end product experiences from framing ambiguous challenges to polished execution. Define design strategy in close partnership with product, engineering, and other adjacent teams to shape impactful outcomes. Solve complex, fuzzy problems through strong design skills, upstream thinking, and by developing a deep understanding of user behavior. Act as a strategic partner in stakeholder discussions, shaping product vision and bringing rigour to execution. Basic Qualifications: 5+ years of experience. Deep experience in product design, with a portfolio that showcases thoughtful systems and polished craft. A builders mindset: curious, iterative, and always looking to level up your design and technical toolkit. A track record of working in fast-paced, agile environments with cross-functional teams. Strong communication skills and the ability to balance user needs with business goals. Past experience working on Web and App designs. Skill Sets: Fluency in modern design tools (Figma / Sketch) and processes with skills in facilitation and research. Well equipped with fast AI driven prototyping - like Lovable, Bolt. High User Empathy.,

As a Technical Writer, you will be responsible for creating and maintaining technical documentation to support various teams within the organization. Your core technical skillsets will include expertise in technical writing and documentation strategy, with a focus on API documentation for REST and SDKs in languages such as Python, JavaScript, and Java. You should also possess programming abilities to read and write in Python and JavaScript, with Java being desirable. Your role will involve creating code samples and multi-language walkthroughs to assist developers in understanding and implementing various features. Additionally, you should have knowledge of front-end and back-end integration, as well as experience with documentation-as-code tooling such as MarkDown, Sphinx, MkDocs, and Docusaurus. Familiarity with version control systems like Git and CI/CD workflows for automated documentation builds will be essential. You will be responsible for tracking usage and feedback metrics, auditing for accuracy, and reviewing documentation pull requests to ensure the quality of the content. In terms of process and collaboration skills, you should be well-versed in Agile methodologies, including participation in sprint planning and stand-up meetings. Effective cross-functional communication with engineers, developer relations teams, and no-code users is crucial. You should have a strong sense of user empathy and advocacy, catering to both technical and non-technical audiences. Establishing style guides and standards, and enforcing consistency in documentation will be part of your responsibilities. Experience with low-code or no-code platforms will be considered a bonus, along with engagement in open-source communities and best-practice research. Your role will involve collaborating with various teams and stakeholders to deliver high-quality technical documentation that meets the needs of the target audience. Overall, as a Technical Writer, your role will be pivotal in ensuring clear and comprehensive documentation that supports the development and usage of various products and services within the organization.,

As a Product Manager at BrightChamps, a rapidly expanding EdTech company focused on equipping children with 21st-century skills, you will play a crucial role in shaping exceptional learning experiences for students. Your passion for creating meaningful educational journeys and your ability to design engaging experiences for young learners will be key assets in our team. In this role, you will be responsible for designing and refining the learning journey, innovating educational products, collaborating with cross-functional teams, focusing on student success, and continuously measuring and improving the effectiveness of our learning experiences. Your dynamic problem-solving skills, data-driven mindset, experience with design thinking and user empathy, technical aptitude, and ability to collaborate with diverse teams will be essential for success in this position. Working at BrightChamps offers a unique opportunity to be part of a meritocratic environment where your achievements directly impact your rewards. You will have the chance to experience blitz scaling a startup, with unlimited growth potential for outstanding outcomes. Join our team of talented individuals dedicated to building the best EdTech company and make a significant impact on the future of education.,