User Assistance Developer (Technical Writer)

As part of the User Assistance development team at SAP Cloud for Customer, your role involves communicating complex information in a manner that is easy to consume for a global customer base. You will use documentation, videos, in-app help, infographics, and other deliverables to enable customers. The team, distributed across multiple locations, operates in a flexible model with a strong ethos of integrity, customer-centricity, and innovation. You are encouraged to drive content enablement for cloud solutions. **Role Overview:** - Communicate complex information in an easily consumable manner using various deliverables - Drive content enablement for cloud solutions by utilizing documentation, videos, in-app help, and infographics - Work in a flexible model with a strong ethos of integrity, customer-centricity, and innovation - Contribute to the User Assistance development team at SAP Cloud for Customer **Key Responsibilities:** - Communicate complex information effectively for a global customer base - Utilize documentation, videos, in-app help, and infographics to enable customers - Drive content enablement for cloud solutions - Work collaboratively with a team distributed across multiple locations - Uphold integrity, customer-centricity, and innovation in all deliverables **Qualifications Required:** - Previous experience in communicating complex information effectively - Proficiency in utilizing documentation, videos, in-app help, and infographics - Strong ethos of integrity, customer-centricity, and innovation - Ability to work in a flexible model and collaborate with a global team At SAP, you will find a place where you can be yourself, prioritize your well-being, and truly belong. Constant learning, skill growth, great benefits, and a collaborative team await you. SAP's culture of inclusion, focus on health and well-being, and flexible working models ensure that everyone, regardless of background, feels included and can perform at their best. With a commitment to Equal Employment Opportunity, SAP provides accessibility accommodations to applicants with disabilities. Please note that successful candidates may undergo a background verification with an external vendor. For SAP employees, only permanent roles are eligible for the SAP Employee Referral Program. If you are interested in applying for employment with SAP and require accommodation or special assistance, please contact the Recruiting Operations Team at Careers@sap.com. Requisition ID: 441067 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid,