0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Technical Support Engineer at our company, your main role will be to provide technical assistance and troubleshooting for VPN (Virtual Private Network) and Usenet support. You will be responsible for ensuring secure and reliable access for users and clients by leveraging your strong technical expertise in networking and VPN protocols, problem-solving skills, and customer-first attitude. Key Responsibilities: - Troubleshoot VPN connection issues and gain in-depth knowledge of VPN operations and encryption protocols for secure communication. - Provide professional Usenet support via email, chat, and support tickets, assisting users with account setup, access problems, and troubleshooting ...

Posted 4 weeks ago

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Customer Support Executive UnifyCX

0.0 - 4.0 years

0 Lacs

karnataka

On-site

Role Overview: We are looking for a skilled and motivated Technical Support Engineer to join our team, focusing on VPN (Virtual Private Network) / Usenet support. You will be responsible for providing technical assistance, troubleshooting connectivity issues, and ensuring secure and reliable access for users and clients. This role requires strong technical expertise in networking and VPN protocols, excellent problem-solving skills, and a customer-first attitude. Key Responsibilities: - VPN connection troubleshooting. - Gain in-depth knowledge of VPN operations, including how VPN connections are established, the underlying protocols, and the role of encryption in ensuring secure communication...

Posted 3 months ago

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