240 Use Cases Jobs - Page 7

We are seeking a detail-oriented and strategic IT Business Analyst to bridge the gap between business needs and technology solutions. The successful candidate will work closely with stakeholders across departments to understand business requirements, assess impacts, and develop appropriate technical solutions to support operational efficiency and innovation. Required Skills and Qualifications: Bachelors degree in Information Technology, Business Administration, or related field. 7+ years of experience as a Business Analyst in IT or software development environments. Strong analytical, problem-solving, and communication skills. Experience with requirements management tools (e.g., JIRA, Confluence, Azure DevOps). Familiarity with SQL and data analysis tools is a plus. Understanding of SDLC, Agile, and/or Waterfall methodologies. Ability to manage multiple tasks and deadlines.

So, what’s the role all about? As a Product Owner you would oversee one or more products under the portfolio. Working with product leaders you will contribute to shaping the strategy, creating a plan, and driving execution towards launch. The Product Owner is responsible for establishing, maintaining, and planning the backlog for the assigned products, and working with R&D, Architects, DevOps and other dependent teams to deliver the solutions and with marketing, billing, and other teams towards launch. He/she is the product champion within the company for assigned products and will be viewed as the "expert" for accurate and credible information. How will you make an impact? Actively explore and apply user research, analysis, and stakeholder feedback into product requirements to ensure products satisfy customer needs as well as meet the needs of the business Understand overall strategy & vision, identify features to be built and contribute to the roadmap, prioritize features, build consensus, and coordinate product schedules with developers to deliver high-quality experiences for our application teams and our customers and partners Build use cases and user stories and communicate them effectively Maintain a roadmap that helps solving critical problems and delivers value to application users and the customers. Identify methods and metrics for identifying success and failures Coordinate with other Product Owners and Product Managers to ensure cohesiveness Demonstrates good judgment in selecting methods and techniques for driving innovation solutions Facilitate communication throughout the development process by partnering with key departments, especially engineering, services, operations, and corporate IT Works with cross-functional teams towards successful launch of new features Performs other duties, as assigned Acting subject matter expert expected to know and understand new features and feature improvement Day to day management, coordination, and delivery of projects related to assigned products Have you got what it takes? 8+ years of overall industry experience with 6+ years of product management experience with formal product management techniques, and tools involved in planning and delivering new software products and services Demonstrated strong product thinking, product management certifications a plus Prior experience in Contact Center domain a strong plus Demonstrated ability to understand and translate non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences Excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar Comprehension and understanding technical information well enough to convey in original written communications to multiple audience Strong listening skills to understand the points being made, and asking questions where appropriate including technical discussions High agency and bias for action; outcome driven Driven detail oriented, clear, logical thinker, bright and energetic Ability to influence cross-functional teams without formal authority Is honest, authentic and maintains a positive mental attitude Works well in fast paced, high-pressure environments with the ability focus on goals and objectives What’s in it for you? Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID:7177 Reporting into: Director, Product Management CX Role Type: Individual Contributor

Job Title BA with Azure Desired Profile - Collect, analyse, and document all business and functional requirements for the Data Lake infrastructure. Support advancements in Business Analytics to ensure the system meets evolving business needs. P rofile new and existing data sources to define and refine the data warehouse model. Collaborate with architects and stakeholders to define data workflows and strategies. Drive process improvements to optimize data handling and performance. Perform deep data analysis to ensure accuracy, consistency, and quality of data. Work with QA resources on test planning to ensure quality and consistency within the data lake and Data Warehouse. Gather data governance requirements and ensure implementation of data governance practices within the Data Lake infrastructure. Collaborate with functional users to gather and define metadata for the Data Lake. Key Skills: Azure Data Factory, Synapse, Power BI, Data Lake, SQL, KQL, Azure Security, data integration, Oracle EBS, cloud computing, data visualization, CI/CD pipelines, communication skills, problem-solving. Soft Skills: Excellent analytical and problem-solving skills. Strong verbal and written communication abilities.

Role & responsibilities Understands SIEM tools (Sentinel ) functionality and logic behind creating rules and filters, integrating with different solution based on client security policy and requirements e.g. AV software, IDS, IPS etc... Good TCP /IP concepts Good understanding on Vulnerability Management tools such Nessus, Qualys Guard Diagnosing and resolving issues and problems with the clients information technology systems involving several processes. Act as a point of escalation for L1Team Members Develop/Fine Tune Use Cases Monitor logs and security events across network infrastructure. Log, monitor, investigate, and report on access violations. Provide log analysis to provide views of misuse, fraudulent or malicious activities. Provide updates as the incident progresses through the incident response process as requested by client. Support security incident response processes in the event of a security breach by providing logging and audit information and by providing incident reporting. Coordinate with client Information Security and Capgemini activities required to respond to security incident notifications received from Capgemini. Implement and manage a security incident management process according to the Security Policy. Maintain a security corrective action tracking methodology. Coordinate notification of security incident occurrence with client. Provide periodic trending problem reports. Create and maintain a Security Incident log that is also provided to client Information Security to facilitate historical analysis. Assist investigators of security incidents involving the client Sites and other locations, document findings, and coordinate resolution. Investigating causes, analyzing and diagnosing the problem and repairing or providing detailed alternative solutions Technical Experience: - 1: Experience in SIEM tools, Strong working experience in SIEM ES 2: Team management Incident handling skills, use case management, risk assessment 3: SOC operations for very large enterprises 4: Security Analytics skills is added advantage 5: Should have excellent customer handling skills Professional Attributes: 1: Good verbal communication skills to connect with customers at varying Levels of the organization methods 2: Ability to operate independently and make decisions with little or no supervision. Educational Qualification: Bachelor or college degree in related field or equivalent work experience

Greetings from Aspire Systems!! We would like to give an opportunity again for your super talent. Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. Position: Business Analyst - Technical Job Location: Chennai /Bangalore/ Hyderabad / Kochi Work Location : Aspire Systems premises Job Type : Permanent Experience: 7 to 12 Years Notice Period: 0 - 30 Days - Immediate preferred Please share the profile if you are interested at safoora.imthiyas@aspiresys.com / Immediate joiners call on 9384788107 for immediate response. Required Skills and Experience: Experience: 7+ years in BA Gather requirements by collaboration with Business users, Architects and SMEs and create mockups for the final product. Communication with stakeholders and ensure all the requirements are captured for features, functionalities and communicate the deadlines, and other details. Able to identify Technical and Application dependencies and communicate to the business in timely manner. Verify the product meets customer needs by reviewing feedback from customers / Business Users or conducting usability testing. Create prototypes and other proofs of concepts and get it reviewed for feasibility. Prioritize product backlog based on their business value, estimate the efforts required, and the communicate to the team. Assisting the development team in clarifying requirements and helping them to understand the business use case. To ensure that developers understand each project's requirements, coordinate with them. Communication of project status and roadblocks with other members of the team. Sprint planning and resolving any technical queries. Assisting the QA team and validating test results. Good to Have: Understanding and knowledge of Sales Force system Experience / Knowledge in Insurance Domain Experience in JIRA

Job Summary: We are looking for a detail-oriented Business Analyst / Software Implementor to act as a bridge between clients and the development team. The ideal candidate will gather business requirements, configure software solutions, assist in implementation, and provide support throughout the project lifecycle. This role is client-facing and may require travel for deployment, training, or meetings. Key Responsibilities: Interact with clients to understand business processes and gather functional requirements Translate business needs into technical specifications or user stories Participate in solution design, software configuration, and testing activities Conduct system demonstrations, user training, and onboarding sessions Coordinate with development and QA teams to ensure proper implementation of features Manage and document change requests and ensure timely delivery of project milestones Provide post-implementation support and feedback to improve future projects Travel to client locations for requirement gathering, training, and go-live support Required Skills and Qualifications: Proven experience as a Business Analyst , System Implementor , or similar role Strong understanding of software development processes and business workflows Excellent communication and documentation skills Ability to translate client needs into actionable technical tasks Familiarity with tools like JIRA , Confluence , MS Office , or similar platforms Knowledge of Crystal Report , SQL or data analysis tools is a plus Strong problem-solving skills and attention to detail Ability to manage multiple tasks and stakeholders simultaneously

Responsibilities: * Collaborate with stakeholders on requirement gathering & gap analysis * Conduct BRD, FSD, use case & story development * Perform user acceptance testing & wireframing

Key Responsibilities: • Act as the liaison between business stakeholders and analytics/data teams to understand requirements and translate them into analytical tasks. • Collaborate with business stakeholders to gather, document, and validate requirements; prepare comprehensive Business Requirement Specification (BRS) documents. • Deeply understand manufacturing processes, KPIs, and operational pain points to drive improvements using data. • Analyze complex business data to identify trends, root causes, and opportunities for optimization. • Create insights, dashboards, and reports that enable decision-making for operations, quality, and supply chain teams. • Collaborate with cross-functional teams (engineering, production, supply chain, IT) to design and implement analytical solutions. • Support digital transformation initiatives within manufacturing by leveraging analytics to automate and optimize processes. • Identify gaps in current analytics approaches and recommend improvements or tools to address them. • Monitor and evaluate the impact of implemented solutions and ensure continuous improvement. • Creation of Product Backlog, Sprint Backlog and User stories. • Well-versed with agile framework and ceremonies. • Elicit and document the business requirements by writing user stories resulting in a clearer, more detailed and more complete understanding of project deliverables. Required Skills & Qualifications: • Bachelors degree in engineering (B.Tech), Statistics, Data Analytics, or related fields. • 4 to 6 years of hands-on experience in business analysis with exposure to the manufacturing sector. • Strong understanding of manufacturing KPIs, supply chain dynamics, and production processes. • Knowledge of analytics tools (e.g., Excel, SQL, Power BI). • Excellent communication and stakeholder management skills to translate business needs into analytical strategies. • Strong problem-solving skills with a strategic mindset. • Ability to work independently and in cross-functional teams with minimal supervision. • Knowledge of Agile ways of working.

The Business Analysis Manager will closely with Customer Business Team or Onsite project team with minimal supervision. Responsible for documenting customer requirements and liaison with QA and the development team in implementation. Actively participate in Discovery/inception sessions and document high level requirements. Using product knowledge and analytical skills identify viable solution\workarounds for identified requirement gaps. Actively participate in detail requirement elicitation sessions and demonstrate expertise in following modules, FNOL Automated Processing (Automated Line creation, Automated Reserves, Automated Assignment) Desktop Financials Forms and Corr Task templates Party Integrations etc. Help QA and Development team with their functional queries. Conduct test case review to ensure functional coverage. Create workflow diagrams, wireframes, screen mockups. Participate\lead triage meetings. Conduct FIT/GAP analysis Participate in RFP\RFI process. Conduct KSS sessions. Facilitate UAT execution phase and work with business stakeholders and project manager to obtain user acceptance test signoff Represent reportees in annual performance review process. Act as a mentor to reportees and provide timely constructive feedback. Sprint Planning, Status report creation Work allocation for junior team members Be a People manager Set Goals, Monitor Performance, Rewards, Conflict Management etc. WHAT YOUVE DONE: Managed a team of 4+ resources. Worked with stakeholders to assess current capabilities and identify high-level customer requirements. Participated in detailed requirement sessions to elicit detailed product requirements and use cases. Developed and maintained the business requirements. Participated in transitioning the requirements and use cases to the technical team and ensures a clear and complete understanding of the requirements. Participated in quality management reviews as outlined in the Quality Management practice, in particular reviews of the designs, prototypes and other requirement work products. Conducted Test Case review and provide feedback to QA team. Created wireframe and detailed screen mockups. Performs other related duties and activities as required. Worked in different functional areas of Claims Application (FNOL, Desktop, Financial, Form and Corr) Responsible for annual review process for 2-3 people. Specialized Knowledge, Skills, and/or Abilities: Industry knowledge Knowledge of either Personal, Commercial, Specialty lines (Must) INS21, INS22 and INS23 or equivalent insurance certification (Nice to Have) Technical skills Experience in requirements gathering, identifying gaps, preparing functional specifications of both functional and non-functional requirements (Must) Test planning and execution, and User Acceptance Testing definition and execution (Nice to Have) Understanding of regulatory requirements (Nice to Have) Experience/knowledge of Claims FNOL, Desktop, Financials and Forms & Correspondences (Must) Experience in Claims integrations (including but not limited to) OFAC, Invoice (Corvel or others), Recoveries (COPART or others), Receipts (OneInc or others) Communication skills Excellent communication skills (written and verbal) (Must) Experience and ability provide client walkthroughs on developed requirements and demo of base product capabilities Experience as BA/QA IT experience Experience / knowledge of Software Development Life Cycle (Must) including Agile Knowledge of database - SQL Server (Nice to Have) Experience and understanding of XML (Must) Experience with ACORD XML, Agency Portal, BI Tools (Nice to Have) Experience with at least one project management tool like ADO, ALM, JIRA or others

Business Requirements Documentation (BRD), Testing and UAT, Gap Analysis, Experience of Life Insurance domain Mandatory

Strong experience on Salesforce Should have worked as end-to-end Business Analyst LOS experience is mandatory

Roles and Responsibilities Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Develop use cases, BRDs, FRDs, and requirement documents for IT projects. Conduct gap analysis to identify gaps between current state and desired future state of systems or processes. Perform requirement analysis using various techniques such as SWOT analysis, Kano modeling, etc. Participate in project planning activities including creating project charters, defining scope statements, identifying deliverables, estimating effort required. Desired Candidate Profile 2-5 years of experience in Business Analysis role with expertise in requirement gathering and analysis. Bachelor's degree in Computers (B.Tech/B.E.) or Information Technology (B.Tech/B.E.). Strong understanding of software development life cycle methodologies like Agile/Scrum; familiarity with tools like Visio, MS Office Suite (Excel), PowerPoint). Excellent communication skills with ability to work effectively across multiple teams; strong analytical problem-solving skills.

Grasko Solutions, a subsidiary of Kanrad Technologies Inc. (Kantime Inc.), is a pioneering technology company specializing in providing cutting-edge solutions to the Home Health Care sector in the United States. Established in 1997, our headquarters is situated in the heart of Silicon Valley, California. Our flagship product, KanTime. We are seeking a highly motivated and skilled Business Analyst to join our healthcare product company. As a Business Analyst, you will play a crucial role in bridging the gap between our business needs and technical solutions. Your primary focus will be on gathering and analyzing requirements, documenting specifications, and collaborating with cross-functional teams to ensure the successful delivery of our healthcare product (Kantime). Education - candidates must be highly educated. Master degree is mandatory. Most preferred is BE/BTech + MBA. PhD candidates in case if available is also a good choice for this. Job Responsibilities: Interact with US customers and understand customer requirements and prepare BRD and work along with the product development team for the execution. Minimum of 5 years of experience as a Business Analyst in a healthcare product company or related industry. Programming Experience: Proficiency in at least one programming language (e.g., Python, Java, C#, etc.) to understand technical aspects and collaborate effectively with the development team. Convert project requirements to stories and manage product backlog in JIRA Partnering with key stakeholders to understand, troubleshoot, and resolve customer issues. Also responsible for issue tracking through the Logging of support tickets, providing feedback to stakeholders on issue status, and issue resolution/closure. May interface with external Vendors and internal IT staff. The role is responsible to define any enablement requirements (various customer service tools), identify change impact assessments (CIA) and communicate impacts to the Technical Program Managers and Services Owners of those tools. Prioritize requirements from various stakeholders. Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders Required Skills: BE & MBA with 3 years of experience Product Management, Marketing Sales and Business Analytic skills preferred Familiarity with enterprise IT systems & databases especially Cloud-based technologies Candidates must be action oriented, proactive, able to multitask, and set a demanding pace of execution. Strong customer service, business partnership, and interpersonal skills will be essential. Prior experience in requirements development, testing, PowerBI, Ms Excel and analytic skills to provide insights from data and represent graphically will be beneficial. Ability to work across teams to clarify requirements and manage progress to plan. Knowledge of JIRA.

Key Responsibilities : Collaborate with cross-functional teams (PMs, Architects, Engineers, Designers) to define scope, solutions, and risks Analyse and document business scenarios for system automation or process enhancements Drive creation of key documentation: User requirements Functional/technical specs Process flows Training/work instructions Computer system validation artifacts Develop technical documentation and SOPs Coordinate communications across business units and IT teams Support and facilitate User Acceptance Testing (UAT) Ensure compliance with GxP documentation standards Required Skills & Experience: 4-7 years as an IT Business Systems Analyst in high-growth, agile environments Strong foundation in both Agile and Waterfall methodologies Experience working with tools such as Lucid, JIRA, Service Now, Confluence, Wireframing Tools Proven ability to handle multiple projects simultaneously, managing priorities and deadlines across cross-functional teams Experience in application development lifecycle, process modelling, use cases, and UAT Prior experience creating technical and validation documentation Excellent written, verbal, and facilitation skills Strong analytical mindset with a detail-oriented approach Proficient in Microsoft Office, Google Suite (Docs, Sheets, Slides)

Responsibilities: Define business requirements through BRD, FRD & Use Case You should have knowledge of digital marketing and web development and freelancer.com and upwork pre sales and post sales

Role & responsibilities Business Requirements Analysis: Collaborate with stakeholders to gather and document technical and business requirements. Analyze and define the scope of technical projects, ensuring alignment with organizational goals. Translate business needs into clear and detailed technical requirements. Technical Documentation: Create comprehensive technical documentation, including functional specifications, user stories, and process flows. Maintain and update technical documentation as project requirements evolve. Data Analysis and Modeling: Conduct data analysis to identify trends, patterns, and insights that inform technical solutions. Develop data models and ensure data integrity and accuracy. Communication and Collaboration: Facilitate communication between technical teams, stakeholders, and project managers. Collaborate with technical project managers and developers to ensure that technical solutions meet business requirements. Quality Assurance and Testing: Define test cases and scenarios based on technical and business requirements. Participate in testing activities and ensure that solutions meet quality standards. Project Coordination: Assist in project planning and coordination, ensuring that milestones and deadlines are met. Work closely with the Technical Project Manager to deliver technical solutions on time and within scope.

3+ years of experience in business analysis within financial services, preferably in middle office, client management, or operations.Profound understanding of middle office functions, including trade processing, risk management, and reconciliation Required Candidate profile Knowledge of equities,fixed income,derivatives analytical skillsExcel SQL other data direct client engagement&managing client relationships within a financial context Query:snehal@peshr.com/9137306440

Job description Job Role : SentinelOne Migration Engineer /SIEM Engineer--Work From Home Experience : 5 to 11 Yrs Key Skills: SIEM Administration, SIEM Implementation, SIEM Migration, Integration Notice Period : 0 to 30 days Mode of Work : Remote( 06:00 PM to 03:00 AM IST) Should be willing to work in Second shift Company: Cyber Towers, Quadrant 3, 3rd floor, Madhapur, Hyderabad -- 500081. Job Overview: We are seeking a talented and highly motivated SentinelOne Migration SIEM Engineer to join our Dedicated Defense group. As a key member of our team, you will be responsible for deploying and maintaining SentinelOne's AI SIEM to enhance threat detection, response, and overall security posture. This is an exciting opportunity for an individual with expertise in SIEM technologies, aiming to help safeguard critical systems and data from evolving cyber threats. Responsibilities: Integration & Optimization: Integrate and optimize SentinelOne AI SIEM to improve visibility and automate threat detection workflows. Threat Detection: Utilize SentinelOnes AI-powered analytics to dashboard reports and automate critical reporting functions Automation & Playbook Development: Develop automated detection and response playbooks based on SentinelOne data feeds, streamlining incident management and reducing time to resolution. Collaboration & Knowledge Sharing: Work closely with other security and IT teams to share threat intelligence, optimize SIEM use, and contribute to security strategy development. Reporting & Documentation: Develop and maintain dashboards, reports, and documentation related to SentinelOne deployment, performance, and incident metrics. Continuous Improvement: Continuously evaluate SentinelOne's capabilities and other relevant security tools to recommend improvements and refine detection capabilities. Required Qualifications: Bachelors degree in Computer Science, Information Security, or a related field (or equivalent experience). 1+ year of experience working with SentinelOne AI SIEM Hands-on experience with other SIEM platforms (Splunk, IBM QRadar, Microsoft Sentinel, etc.) and integrating them with endpoint security tools. Strong understanding of cybersecurity principles, threat detection, and SIEM management. Proficiency in scripting and automation (Python, PowerShell, etc.). Experience with cloud security (AWS, Azure, GCP) and cloud-native SIEM solutions is a plus. Preferred Qualifications: SentinelOne certification (or equivalent industry certifications). Knowledge of compliance frameworks (e.g., NIST, ISO 27001, GDPR, etc.) and how they apply to security operations. Key Skills: Technical Skills: SentinelOne platform, SIEM tools, security automation, machine learning for cybersecurity, network security. Analytical Skills: Strong ability to analyze large datasets and correlate logs/events. Communication Skills: Excellent verbal and written communication skills for collaborating with cross-functional teams and providing clear reporting. Problem-Solving: Strong troubleshooting skills with the ability to resolve complex security issues quickly and effectively.

Job Description: Understand the client's business needs, bring together their requirements. Requirement gathering, requirement analysis, drafting business requirement documents (BRD, FRS, SRS). User story creation participate in different Agile ceremonies (sprint planning, daily scrum, sprint review & sprint retrospective) using Project management tools (JIRA, Confluence, etc.). Opportunity identification / discovery / story exploration sessions / product demos Should have strong verbal and written communication skills. Excellent organization and planning, set and manage priorities, ability to co-ordinate with multiple stakeholders. Proven management/supervisory skills, team-oriented, collaborative environment. Superior analytical, evaluative, and problem-solving abilities and comfort with ambiguity. Ability to articulate ideas to both technical and non-technical addressees. Should have sound knowledge in troubleshooting issues, Gap analysis, cost and impact analysis. Walk-through sessions with development / testing team, test case review. Provide pre and postproduction deployment support. Provide pre and postproduction deployment support. Desired Candidate Profile: Minimum of 3 years of IT work experience as a business analyst. BE/B.Tech in Information Technology or Computer Science. IIBA CBAP Certification is a plus. Product passionate guy who works with our clients to give shape to their vision. Excellent collaboration and interpersonal skills. Possess a solid understanding of how enterprise web-based systems & mobile applications are constructed.

So, what’s the role all about? As a Senior Software Engineer (Expert Services), you will work as a member of our Expert team to configure and build integrations based on customer requirements. Typical projects include working with customers to understand business requirements, document those requirements, educate the customers with relevant technical information, configure our product, assist with the go-live steps. Configuration timelines must adhere to implementation timelines and if you foresee any delays, escalate to the implementation manager. How will you make an impact? As a billable and customer-facing role, this position has significant financial impact on CXone: The Consultant’s time is billable and is recognized by the company as direct revenue. Ensure hours are accurately tracked and recorded on customer master account. The timeframe required for the Consultant to deploy a customer has a direct impact on CXone's ability to begin recognizing revenue for new customers/existing customers. Ensure deployments are completed timely, accurately and according to customer’s contract. The Consultant’s ability to satisfy his or her customers has a direct impact on the customer’s likelihood of loyalty and increased business. The Consultant’s ability to keep commitments, to hold him- or herself accountable and to handle delicate situations appropriately is critical to minimizing CXone's exposure to liability. Ensure that adjustments made to customer’s account are completed in accordance with the Company’s Adjustment Policy. This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Have you got what it takes? 5-8yrs experience required Proven experience as a Bot Developer or in a similar role involving integration and customization, such as chatbot integration with platforms like Google Dialogflow or IBM Watson. Knowledge on Prompt Engineering Good understanding of modern authentication standards ex - oAuth2, OIDC, SAML Good understanding of browser security like CORS, X-frame-options Good understanding of HTML i.e. iframe, CSS Good understanding of JavaScript / jQuery Ability to read API documentation and implement proof of concepts Strong understanding of user experience and conversational interfaces Good verbal skills for communicating with customers and with peers during design and code reviews Excellent Troubleshooting and Debugging skills on SaaS Applications. Creation of Design docs, Functional Requirements docs, Test use cases, and deployment guide Product knowledge and ability to adapt previous integrations to meet customer’s requests Flexibility to extent hours to exchange info with US team Bachelor’s degree or equivalent experience in a high-level environment What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7415 Reporting into: Tech Manager Role Type: Individual Contributor

Collaborate with front-office teams to gather requirements, analyze workflows, identify inefficiencies, support UAT, implement improvements, and ensure successful adoption of systems to boost client satisfaction, performance, and business alignment. Required Candidate profile Capital market knowledge with expertise in trade lifecycle, financial products, modelling & risk management. Skilled in BRD/FSD creation, Jira, Agile, data analysis & cross-functional collaboration.

Key Responsibilities: Collaborate with stakeholders (business, product, technology, operations) to understand objectives and translate them into detailed functional and non-functional requirements. Assess the performance of project teams to ensure that the targets and deadlines are met in due time. Create and maintain clear and concise documentation including BRDs, FRDs, use cases, user stories, mind Maps, process flows, and data maps. Provide project analysis to senior management by producing required documentation including business requirements, future state proposals, UAT plan, use cases, and scope matrix. Act as a liaison between business users and technical teams to ensure solutions meet business goals. Drive and facilitate workshops, interviews, and meetings to gather and validate business needs. Maintain logs for meeting minutes, meeting schedules, project summaries, and updates. Hold meetings with the project team regularly to review project deliverables and ensure that the deadlines are met. Define KPIs and success metrics to measure project effectiveness and ROI. Support QA and UAT efforts by reviewing test plans, test cases, and validating outcomes. Assist in prioritization and backlog grooming alongside product managers and delivery leads. Stay updated on industry trends and emerging technologies to inform recommendations and business strategy. Identify innovative ways to understand the needs of the customers and increase customer satisfaction. Qualifications : Bachelor's or Masters degree in Business Administration, Information Systems, Computer Science, or a related field. 10+ years of experience as a Business Analyst. Proven experience in Agile, Scrum, and Waterfall methodologies. Strong analytical and problem-solving skills with attention to detail. Proficient in tools such as JIRA, Basecamp, Confluence, MS Visio, Figma, MindMeister, or equivalent. Excellent written and verbal communication skills with the ability to communicate complex concepts clearly. Experience in creating and delivering presentations to executive stakeholders. Domain experience in the software development industry is a plus. Proficiency in MS Office Ability to handle multiple projects simultaneously Good communication skills Leadership skills

We are looking for a seasoned Business Analyst/Product Owner with 4+ years of experience in software products and services. The candidate will be working out of the Gurugram location. The ideal candidate will excel in gathering and translating business requirements into software requirements specifications (SRS), building actionable user stories, managing sprints and product backlog, and aligning the product roadmap with business goals. With expertise in Agile frameworks, the candidate will collaborate with cross-functional teams to deliver innovative and high-quality software solutions. Preferred Skills Strong interpersonal skills to engage with business users and technical teams Ability to elicit requirements through workshops, interviews, and focus groups. Requirement analysis and documentation with attention to detail. Ability to perform root-cause analysis for software-related issues. Proficient in Agile methodologies (Scrum, Kanban). Proficiency with tools like Jira, Confluence, and MS Office Suite (Word, Excel, PowerPoint). Desired Skills: Familiarity with UI/UX principles and wireframing tools for visualizing requirements. Knowledge of basic SQL for querying databases to validate requirements. Familiarity with reporting tools for analytics. Ability to write and validate test strategies in collaboration with QA teams. Any certification in Business Analysis, Product Ownership, Agile, or Project Mgmt. will be a plus. Educational Background BE/ B.Tech or MBA from a reputed college. Work Experience 4+ years of experience in Business Analysis, Product Ownership, or a similar role in the software products and services domain.

We are looking for a seasoned Business Analyst/Product Owner with 4+ years of experience in software products and services. The candidate will be working out of the Gurugram location. The ideal candidate will excel in gathering and translating business requirements into software requirements specifications (SRS), building actionable user stories, managing sprints and product backlog, and aligning the product roadmap with business goals. With expertise in Agile frameworks, the candidate will collaborate with cross-functional teams to deliver innovative and high-quality software solutions. Preferred Skills Strong interpersonal skills to engage with business users and technical teams Ability to elicit requirements through workshops, interviews, and focus groups. Requirement analysis and documentation with attention to detail. Ability to perform root-cause analysis for software-related issues. Proficient in Agile methodologies (Scrum, Kanban). Proficiency with tools like Jira, Confluence, and MS Office Suite (Word, Excel, PowerPoint). Desired Skills: Familiarity with UI/UX principles and wireframing tools for visualizing requirements. Knowledge of basic SQL for querying databases to validate requirements. Familiarity with reporting tools for analytics. Ability to write and validate test strategies in collaboration with QA teams. Any certification in Business Analysis, Product Ownership, Agile, or Project Mgmt. will be a plus. Educational Background BE/ B.Tech or MBA from a reputed college. Work Experience 4+ years of experience in Business Analysis, Product Ownership, or a similar role in the software products and services domain.

Work with global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes to derive actionable insights and use cases to improve digital adoption. Should have knowledge or hands on experience working on HTML,CSS. Manage numerous projects, initiatives, and engagements concurrently. Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout. Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to customers. Consult, ideate, and propose optimal digital adoption solutions to customers using the Product Ecosystem. Review, analyze, and optimize solutions to increase digital adoption usage by end-users. Onboard, mentor and enable new team members for success. Roles and Responsibilities Ability to build relationships with multinational stakeholders, and understand the purpose of various customer business and enterprise applications, processes, and user personas. Have a strong learning appetite to become an expert on products through our Certification Programs. 2-6 years of experience in any of the following domains - Content Creation/Instructional Design/Technical Writing/Customer Success/Account Management/Marketing/Software Development. Comfortable working in a dynamic and evolving environment. Inclination to problem-solving and an analytical mindset