511 Use Cases Jobs - Page 20

Senior Customer Onboarding Specialist Chennai | Delivery Team| Full Time The Impact you will create in the Job: The Customer Onboarding Specialist plays a crucial role in ensuring new customers have a smooth and successful initial experience with our marketing cloud platform. This role involves guiding new clients through the onboarding process, providing comprehensive training and support, and ensuring they are successfully utilizing the platform to achieve their marketing goals. Key Responsibilities: Conduct thorough onboarding sessions for new customers, covering key platform features, best practices, and common use cases. Develop and deliver customized training materials, including prese...

Roles and Responsibilities: Drive End to End program management of the initiatives from requirements to delivery for wide range of customers. Responsible to prepare User Stories, Data Flow, Business Requirement Document (BRD), Functional Requirement Specification (FRS) and Use-cases, for every initiative. Construct workflow charts and diagrams in collaboration with Customers and ZINFI Product. Create detailed plans for execution and implementation of new processes taking customer into confidence. Monitor project progress and perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports as mandated by the customer. Communicate with team head...

Note : Preferable Immediate Joiner Security Analyst - L2 Responsibility: Coordinate with associate L1 Analysts Handle all the escalation of associate L1 Serve as shift leader and point of escalation for level 1 analysts Provide operational and technical support to the customer Oversee completion of day-to-day checklist(s), including: log review, management report scheduling, alert analysis, and escalation follow up activity status Provide knowledge to L1 to maintain and improve the Operation Ensure all unresolvable cases are passed to the correct team for action as appropriate Support implementation of SOC processes and perform periodic check for compliance Handle configuration and change ma...

For Soc L3-Position: 7Yrs+ hands on Exp. Ready to work for Rotational shifts.(24*7), Team management & Shift roaster Location: Pune Roles and Responsibilities Key Skills: 1.SIEM tool exp-preferably Arc sight. 2. Log Analysis 3.Incident Response 4.DLP experience 5.Investigation Knowledge 6.Rules creation 7.Alert management. 8.Use case Creation 9.Team management 10.Shift Roaster 11.Monthly reports Key Responsibilities To handle the daily monitoring of information security events. To function as an intrusion analyst by examining security events for context, appropriateness and criticality To act as an information security researcher to provide insight and understanding of new and existing infor...

Job Description The Oracle Global Business Unit (GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, Construction and Engineering, Energy & Water etc. Our goal is to enable customers to apply AI to solve their business problems with Oracle's assistance and expertise in Generative AI. In this role, you will have an opportunity to work with teams of applied scientists and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence that their data are safe and protected. Your Opportunity We are seeking a Principal Applied Scienti...

Oracle CX Cloud (Fusion Sales/Service, OFSC, CPQ, VBS, Redwood) - Senior Cloud Manager/Architect Job Description Oracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customers rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To s...

As a Principal Data Engineer on the Marketplace team, you will be responsible for analysing and interpreting complex datasets to generate insights that directly influence business strategy and decision-making. You will apply advanced statistical analysis and predictive modelling techniques to identify trends, predict future outcomes, and assess data quality. These insights will drive data-driven decisions and strategic initiatives across the organization. The Marketplace team is responsible for building the services where our customers will go to purchase pre-configured software installations on the platform of their choice. The challenges here are across the entire stack, from back-end dist...

Job Description Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering in the enterprise software industry, spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is developing powerful, generative AI services for organizations worldwide. Oracle provides native generative AI services to help organizations automate end-to-end business processes, improve decision-making, and enhance customer experiences, in collaboration with Cohere, a leading AI platform for enterprise. Built on Oracle Cloud Infrastructure (OCI) and demonstrating Oracles unique Supercluster capabilities, Ora...

Responsibilities Looking for a candidate with Oracle IdM (OAM, OIG, OIM, OID/OUD/OVD) experience of around 7 to 8 yrs. IDCS (Cloud) experience is preferred. The position involves the conceptualization, design, implementation and testing of a complete Identity and Access Management solution using Oracle products. The candidate would be expected to analyze the identity and access management requirements of a customer, design and present the appropriate solution to the customer and help the sales manager to close the deal. The candidate would be expected to be well versed with usage of the IDAM product and domain. Demonstrated capability to develop use cases and effort estimation Prior experien...

Job Description Were looking for a Senior Developer within the Customer Success Org with AI (Artificial Intelligence) focus to join our Customer Success Operations team. You will become a specialist in our business domain and take the time to deeply understand our internal Customer Success AI goals. These would be inhouse created AI implementations primarily using Oracle Cloud Infrastructure GenAI/RAG functionality and Cohere LLM models, along with development integration with our internal instance of the NetSuite product. This role is for someone who wants to help design the architecture of new and integrated AI functionality within the Customer Success organization as well as drive and dis...

Job Description Support the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on qualification of network devices, fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the automation of test plans. As OCI is a cloud-based network with a global footprint, this support will include evaluation and test of highly scaled up network infrastructure. Qualifications 4+ years of experience in Networking field 4+ years of experience in testing, automating at system level 4+ years of experience validating 100G,...

Job Description An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Typical Workload: Each day can be very different. It is a great job for people looking to step out of normal routines. We have a broad range of responsibilities. The typical workload breaks d...

Role and Responsibilities Drive to understand workflows. Requirement gathering, documentation, development support, scope delivery, effort estimation, team management Knowledge & experience with project controls, practices & principles along with documentation - BRD, SOW, FSD, SRS, Change Management & Status Reports. Experience working on digital projects such as CMS, E-Commerce platforms, custom Multiform Websites, Mobile App, UX-UI projects.

Overview You will be working as Senior member of QA team of new Cloud Platform which is responsible to manage the configurations to Zebra Android devices. You will be working with Architects and Product Management team to make sure this PLatform covers all the use cases and helps in seamless configuration of applications on the android mobile devices. Responsibilities Conduct manual and automated testing of Android applications to ensure high-quality deliverables. Good knowledge on testing Play store applications on android Flavors. Understand requirements, develop mind map and create test plans. Develop and maintain Client side (android device) automated test scripts using Robot Framework a...

We seek a Presales/Business Analyst to join our dynamic team. The ideal candidate will have experience in requirement gathering, solutioning, Proposal, FRS, and SRS preparation, coupled with a deep understanding of product functionality or services.

Key Responsibilities : Collaborate with stakeholders to understand business requirements and develop solutions that meet those needs. Create detailed BRDs and FSDs for new projects and initiatives. Develop and execute project plans, including timelines, resource allocation, and risk management strategies. Ensure successful delivery of projects through effective change management practices. Provide ongoing support to clients and internal teams as needed. Training of end users Job Requirements : Strong understanding of planning, data, and project management methodologies. Familiarity with change management principles and techniques. Masters/Bachelor's degree in a related field (e.g., Computer ...

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service managem...

Business Analyst About Business Process Group (BPG) We are creating this group for a dedicated, called out purpose Documentation, User manuals, knowledge audits & trainings. The BPG will be responsible for: a. Creating FRDs/BRDs/Flow Diagrams/Use cases/Test data/release documents – all requisite documentation for lifecycle of our proprietary applications – LPaaS Retail, LPaaS Banking, CX stack, Rewards, Poiink etc. b. Responsible for maintenance/archiving/indexing of such documentation in-line with the development lifecycles for quick & immediate access. c. Attend client meetings, creating implementation scope documents for all LPaaS implementations & interface with clients for signoffs. d. ...

Job description: Ability to gain in-depth understanding of the Companys Insurance software products and solutions Work closely with product and business teams to understand client needs, and fine tune the product road map & enhancements Ability to understand client business requirements and map into appropriate solution in the product Strong experience in writing in-depth Functional & Technical Specification documents, BRD and other supporting product documentation Mapping requirements into user stories, estimating efforts & commercials, tracking product release cycles, BA sign off on testing, and client sign off for UAT/Production Requirement: 2-4 years experience as a business analyst in I...

Please don't apply if you have only Domestic Client Experience. Excellent Verbal & Non Verbal English along with US/International Client Exp is MUST to APPLY. Role & responsibilities Business Requirements Analysis: Collaborate with stakeholders to gather and document technical and business requirements. Analyze and define the scope of technical projects, ensuring alignment with organizational goals. Translate business needs into clear and detailed technical requirements. Technical Documentation: Create comprehensive technical documentation, including functional specifications, user stories, and process flows. Maintain and update technical documentation as project requirements evolve. Data An...

About Smartbots Smartbots builds cutting-edge LLM-powered chat and voice agents for enterprises. Our AI solutions help organizations streamline operations, improve customer engagement, and drive business transformation through intelligent automation. We are looking for a Business Analyst who can bridge the gap between enterprise needs and AI-driven solutions by working closely with clients and translating their challenges into clear, actionable requirements for our product and engineering teams. Responsibilities: Collaborate with enterprise clients to understand business needs, challenges, and goals Gather, analyze, and document requirements for Generative AI-driven solutions Translate busin...

What would you do? Conduct client meetings to comprehensively grasp their CRM and process prerequisites. Re-engineer business processes to guarantee the seamless deployment of CRM with precision. Responsible for the implementation of client systems. Translate client requirements into system configurations and custom developments, while also formulating a feasible delivery timeline. Develop data migration and integration mappings. Generate web service specifications for integration, finalization, and testing purposes. Effectively address technical challenges related to servers, authentication, IIS, Exchange, SQL, and other technologies associated with CRM. Required Technical skills: Proficien...

Duties and responsibilities: Data Collection and Analysis: Gathering, cleaning, and analyzing large datasets to extract meaningful information and identify trends. Reporting and Visualization: Developing and maintaining dashboards, reports, and visualizations to present findings clearly to stakeholders. KPI Definition and Tracking: .Defining and monitoring key performance indicators (KPIs) to measure business performance and identify areas for improvement. Problem Solving and Improvement: .Assisting with process improvement and identifying solutions to business problems through data-driven strategies. Collaboration: Working with various departments to understand their data needs and provide ...

Duties and responsibilities: Data Collection and Analysis: Gathering, cleaning, and analyzing large datasets to extract meaningful information and identify trends. Reporting and Visualization: Developing and maintaining dashboards, reports, and visualizations to present findings clearly to stakeholders. KPI Definition and Tracking: .Defining and monitoring key performance indicators (KPIs) to measure business performance and identify areas for improvement. Problem Solving and Improvement: .Assisting with process improvement and identifying solutions to business problems through data-driven strategies. Collaboration: Working with various departments to understand their data needs and provide ...

Role & responsibilities Experience : 5+ Yrs. Job Title: Junior Business Analyst E-Commerce Process & Reconciliation Key Responsibilities Assist in functional data analysis, bug fixing and documenation of an end-to-end business processes for the e-commerce lifecycle: product listing, customer order capture, payment, warehouse dispatch, delivery, invoicing, and supplier payment. Map out the order-to-cash and procure-to-pay workflows, including key integration points with 3rd-party logistics and resellers. Collaborate with senior business analysts and solution architects to identify data handoffs, business rules, SLAs, and exceptions at each step of the transaction lifecycle. Support documentat...