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Customer Service Representative InvestorXplorer

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Customer Service Executive with experience in a US-based process, your role will involve handling customer queries with professionalism, accuracy, and empathy. You must be comfortable working night shifts and have excellent communication skills to interact with US customers through voice, email, or chat. Key Responsibilities: - Handle inbound/outbound calls, emails, or chats from US-based customers. - Resolve customer queries regarding products, billing, services, or technical issues. - Provide accurate information to ensure a positive customer experience. - Document all interactions in the CRM system with complete details. - Adhere to company protocols, quality guidelines, and complian...

Posted 2 weeks ago

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