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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. EY- Global Delivery Services (GDS) Consulting People Consulting (PC), Asset Services (CASS) Staff/Consultant (EYWP) Managing the global workforce in today's fast-paced and highly disrupted environment is becoming increasingly complex. As a member of our PC practice, you'll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross-functional, multi-industry, and truly global work experience to take your career in the right direction. The opportunity We are looking for a Consultant with expertise in providing production management support to customers and engagement teams to join the PC team. This is a fantastic opportunity to be a part of a leading global professional services firm while being instrumental in the growth of the People Consulting team. Your key responsibilities - Manage and support technical queries from end-users based on the support model. - Resolve product/service problems by answering client queries, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. - Design and develop interactive dashboards and reports using Power BI. - Customize visuals and implement DAX measures to meet client-specific KPIs. - Build and maintain ETL pipelines using Python. - Perform data ingestion, transformation, and validation for structured and semi-structured data. - Automate pre-ETL and post-ETL processes to improve data flow efficiency. - Support OCN setup, including hierarchy mapping and data integration. - Troubleshoot OCN-related issues and collaborate with stakeholders for enhancements. - Maintain and enhance existing dashboards based on evolving business needs. - Execute work associated with the implementation of EY tools, environment set-up for new clients, aligned with the project. - Assist in the coordination of project activities between clients, project teams, and directly with the external client. - Create knowledge base materials dedicated towards operational efficiency. Skills and attributes for success - High integrity and commitment to work in a new and challenging environment. - Ability to manage ambiguity and be proactive. - Strong communication and presentation skills. - Cross-cultural awareness and sensitivity. - High energy levels, agility, and adaptability. - Ability to effectively prioritize and escalate customer issues. - Ability to multitask and comfortable working in a large organization across multiple teams. - Ability to adapt quickly in using and supporting various technologies. Qualifications - Bachelor's degree in Computer Science, Information Systems, or a related field. - Certifications in Power BI, Python, or ETL tools. - Experience working in Agile environments. To qualify for the role, you must have - 4 years of experience in data analytics, BI, or ETL development. - Proficiency in Power BI (DAX, Power Query). - Hands-on experience with Python for data processing. - Familiarity with ETL tools. - Exposure to OrgChart Now or similar organizational charting tools is a plus. - Strong conceptual and analytical skills: Problem Solving, Performance tuning, Test case analysis, Azure DevOps, ServiceNow, Synthesia. - Experience in supporting web applications that use MongoDB, Neo4j and/or NoSQL, ADLS. - Strong analytical and problem-solving skills. - Willingness to work in shifts or extended hours, depending on the geography of the project. Ideally, you'll also have - Experience in using and supporting various technologies. - Strong hands-on experience with Power BI or similar reporting tools along with broad exposure in: - Data architecture across web applications hosted in a cloud environment. - Customer support processes and technologies. - Reporting on service level agreements and usage statistics. What we look for Technical experts with commercial acumen, relevant experiences, and a high degree of enthusiasm to adapt and learn in a fast-moving environment. Knowledge and experience of working in a cross-cultural setup. What working at EY offers At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around. - Opportunities to develop new skills and progress your career. - The freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

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