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Product Onboarding Specialist Quick Dry Cleaning Software

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a member of the customer success team, your primary objective is to ensure that customers receive an exceptional onboarding experience. This involves guiding them through step-by-step tutorials, offering unlimited support, and assisting them in becoming proficient users of the product. Your ultimate goal is to facilitate product adoption and enhance customer retention rates. Your responsibilities will include receiving handover from the sales team to gain insights into the customers" personas, pain points, and expectations. You will need to understand the goals and objectives of new customers and effectively translate their needs into actionable steps during the implementation and onboard...

Posted 3 months ago

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