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1.0 - 2.0 years

3 - 4 Lacs

Phagwara

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Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls. Measures of Success Business Plan- Adj MFYP Collected (Rs.) - Plan v/s Actual- as per target assigned Protection Sales- Selling minimum of 2 policies with case size of 15k Case Size- Plan Vs Actual - as per target assigned Percentage of E sales- 50% of NOP (Excluding BDE Sales) to be on Esales platform Seller Activation- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency- Plan vs Achievement Job Specifications Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management Knowledge & Skill Matrix Excellent Relationship Skill, Managing Various level of Bank Management

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4.0 - 6.0 years

3 - 7 Lacs

Bengaluru

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We are looking for a Senior Associate, Talent Acquisition to join our People Team and oversee full-cycle recruiting. Talent Acquisition responsibilities include sourcing candidates through various channels, partnering with the business and planning interview and selection procedures. To be successful in this role, you should be able to develop long-term recruiting strategies and nurture trusting relationships with potential hires, creating strong talent pipelines for WeWork India s current and future hiring needs. Roles & Responsibilities Works with hiring managers to understand hiring needs and creates a recruiting strategy for each position. Implements recommended recruiting plans including use of suggested job sites, relevant events, optimizing job postings, etc Pre-screens resumes, conducts telephonic screening calls and makes recommendations to hiring leaders on next steps. Assists hiring managers with screening candidates, scheduling interviews, extending and negotiating offers. Communicates with candidates at every step of the recruiting process including articulating the WeWork vision and job role to extending and negotiating offers. Actively sources for passive talent. Manages jobs on Trakstar, our applicant tracking system, through monitoring and progress reporting. Works with hiring managers to help them understand how to use the tool as part of the WeWork recruitment process. Acts as a brand ambassador when representing WeWork and job opportunities in the external market place. Lead employer branding initiatives. Be an advocate of the WeWork culture, manage and ensure success of the employee referral program, internal mobility program and help operationalize inclusion and diversity in hiring initiatives Educate hiring managers on the WeWork India competency and culture interviewing technique and uphold a high bar for culture based selection processes Experience and qualifications Proven work experience of 4-6 years as a Talent Acquisition Specialist or similar role Familiarity with social media hiring, job boards, resume databases and professional networks Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods Knowledge of Applicant Tracking Systems (ATSs) Excellent verbal and written communication skills MBA in Human Resources Management or relevant field is preferred

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3.0 - 7.0 years

11 - 15 Lacs

Gurugram

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We have a solutions Consultant position open in our Hospitality Cloud, the Cvent business unit responsible for selling our Supplier & Venue Solutions portfolio We are looking for a talented and motivated individual who thrives in fast-paced, entrepreneurial work environments Your primary responsibility will be to demonstrate and share the value of more technical aspects and components of Cvent s software solutions-- all in the name of closing more newly booked business licenses for our Hospitality Cloud clients There are a myriad of other activities and special projects and therefore no two days are ever the same in this role What You Will Be Doing Work with our Sales Executive team to run all product training for new sales hires and internal sales transfers Help to build product pipeline by proactively identifying new business opportunities Assist other sales reps with engagement throughout the sales cycle Assist with current customer usage by identifying usage issues/opportunities and bringing sales reps and customer success advisors to assist Drive the process of helping prospective customers understand detailed product information as it relates to their requirements Demonstrate the value of Cvents technology platform during online and onsite product demonstrations Heres What You Need: Excel at developing relationships over the phone Flexibility to arrive early or leave late depending on when demos are scheduled Must have strong listening skills and be articulate Must be able to multi-task in a dynamic environment while working with many teams Ability to work independently and manage multiple projects simultaneously Excellent communication skills (verbal and written) Must be very organized in managing schedule and follow up Team player and contribute to team initiatives Proficient in using general office software applications Experience using sales automation products such as Salesforcecom and web collaboration tools like Zoom Experience using Cvent software products (particularly those below) is a plus: 1 Cvent Passkey 2 Cvent Transient (formerly Lanyon) 3 Cvent Event Diagramming and Interactive Floorplans (formerly Social Tables) 4 Cvent Business Intelligence (competitive set dashboards or enterprise dashboards) 5 Cvent Lead Scoring

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5.0 - 10.0 years

32 - 40 Lacs

Bengaluru

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The Customer Success Managers will be responsible for ensuring that Nexthink is successful within the Managed Service Partners who have bought Nexthink for their end customers. The CSMs would have the following Key Resultant Areas. Driving Value of Nexthink within the accounts through a set process and templates Creating evidence of tangible value delivery with Nexthink within the assigned accounts Creating opportunities of upselling within those accounts on the back of success They will have freedom and flexibility to drive value within the Partner accounts. This job will require the following skillsets. Relationship building: Understand the Partner Account team organization structure. Build bridges with roles like Service Delivery Manager, ServiceDesk Lead, Regional Delivery Manager, Client Engineering Team etc to push Nexthink Agenda Push MSP Account team/Customer to create problem tickets and approve Automation and User Engagement use cases. Look for opportunities to push Nexthink upsell modules to the account. Story building: Get the Customers excited to deploy the easy to do use cases to begin with Help them understand why it is important to follow our process. Focus on Outcomes and not Output. Laser focused on creating case studies or success stories whenever Nexthink is used in their operations. Assist the Delivery team in documenting Nexthink based Analysis and Case Studies. Present the Nexthink related analysis and Case Study to the Partner and Customer Project Management: Assign Partner Account team responsibilities and hold them accountable. Assign Nexthink Delivery team responsibilities and hold them accountable. The following experience is desirable in the candidates. 5+ years of experience in Infrastructure operations Any Experience in the Transition and Transformation teams of Infrastructure operations will be an advantage. Any Experience working in Digital workplace domains like Service Desk, Client engineering, Field Support, Digital workplace projects will be an advantage.

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0.0 - 2.0 years

1 - 4 Lacs

Noida

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we're on the lookout for a creative, curious, and grammar-savvy Content Writer to join our marketing team. This is a full-time opportunity for freshers who are excited about telling stories through words, experimenting with marketing principles, and building their voice in long-form and digital content formats. If you find joy in structuring ideas, obsess over sentence rhythm, and believe that words can shape perception, this role is for you. What you'll Be Doing: Write compelling long-form content such as blogs, thought leadership pieces, guides, and industry reports that inform, inspire, and convert Develop crisp, keyword-rich SEO articles and web page copy that perform we'll on both search engines and human brains Craft engaging email copy that makes inboxes feel less like spam folders and more like conversations worth opening Script videos that turn ideas into visuals from explainer videos to brand reels making every second count Support the marketing team in creating sales collaterals, decks, and pitches. Assist in publishing and maintaining content across platforms like LinkedIn, Meta, Medium, and more Collaborate closely with design, SEO, and marketing teams to bring campaigns to life, word by word Has an excellent command of English grammar and an ear for natural, engaging writing Loves reading, writing, and shaping ideas into structured narratives Is curious about marketing and eager to experiment with its many formats and frameworks Is comfortable doing in-depth research and simplifying complex topics Can take feedback with grace and iterate content thoughtfully Has a portfolio of writing samples (personal blog, college projects, Medium articles, etc.) - preferred, not mandatory Bonus Points If You Have: A degree in Literature, Journalism, Marketing, or Communications Basic understanding of SEO, content marketing, or storytelling for brands Interest in digital marketing, startups, or B2B technology Medical Insurance 5 days working culture Best in industry salary structure Sponsored trips

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2.0 - 5.0 years

17 - 18 Lacs

Gurugram

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2-5 Years of hands on experience of Full Stack Development Work with the product team on requirements analysis and make technical trade off decisions at application level (eg, component design). Define and develop solutions to technical problems within Agile framework. Use your expertise to input into reengineering and design. Act as a subject matter expert for focus areas across the technology space. Follow and improve the coding standards with the team, ensure the high code quality. Actively look for the latest tools and technologies within or outside dunnhumby. Actively learn and help implementing the new industry standards related to products, people, and processes. Identify the inefficiencies in the process and help the team to improve them to maximize the team s performance. Help identifying the dependencies, risks, and bottlenecks in the projects proactively. Work actively with the Engineering Manager/Team Lead to resolve them.

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2.0 - 5.0 years

4 - 7 Lacs

Sanand

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Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary Ensures that established manufacturing inspection, sampling and statistical process control procedures are followe'd May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records

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2.0 - 6.0 years

4 - 8 Lacs

Sanand

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Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary Ensures that established manufacturing inspection, sampling and statistical process control procedures are followe'd May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records

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3.0 - 5.0 years

13 - 14 Lacs

Kolkata, Mumbai, New Delhi

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We are seeking a detail-oriented and strategic AI Product Specialist to support the implementation and governance of AI solutions within our HR ecosystem, primarily leveraging SAP SuccessFactors. This role is instrumental in coordinating cross-functional teams, overseeing AI feature testing, ensuring responsible AI practices, and tracking performance metrics to support data-driven HR decisions. Key Responsibilities: AI Implementation Integration: Lead and support the rollout of AI-driven features and functionalities within SAP SuccessFactors including virtual agents, predictive analytics, and intelligent recommendations. Collaborate with HR, IT, and vendor teams to integrate AI capabilities aligned with business needs. Evaluate and advise on agentic AI capabilities and their potential integration into HR workflows. Responsible AI Governance Ensure compliance with internal and external AI governance standards (e.g., Responsible AI frameworks, country compliance). Review and document RAI risks, mitigation actions, and audit trails throughout the development lifecycle. Testing Quality Assurance Design and oversee test cases for AI features, including validation of outcomes across diverse user scenarios. Monitor for bias, accuracy, performance, and user acceptance of AI outputs. Cross-functional Coordination Collaborate with product managers, data scientists, HR stakeholders and compliance teams to ensure successful end to end implementation. Manage communication between stakeholders to ensure AI product milestones are met. Metrics Reporting Define and track KPIs to measure the performance and adoption of AI features. Support the development and visualization of AI dashboards to provide insights on usage, fairness, and efficiency. Continuous Improvement Serve as a liaison between business stakeholders and technical team to ensure AI implementations meet both user expectations and regulatory requirements. Gather user feedback and partner with vendors to enhance AI functionality and user experience. Stay current on emerging AI trends in HR tech and recommend innovations that align with business goals.

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4.0 - 5.0 years

5 - 8 Lacs

Hubli, Mangaluru, Mysuru

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Position: Junior Associate Technology Solutions (Full time) About Dhwani Foundation: Dhwani Foundation is a Bengaluru based registered trust. Its primary objective is to improve the productivity efficacy in the social sector, through organizational development programmes, technology enablers, system process improvement and sectoral strengthening. Our work is spread in Karnataka, Tamil Nadu, Odisha, Jharkhand and North-East of India, supporting close to 1500 grassroots NGOs through various initiatives. Log on to www.dhwanifoundation.org for more details. Develop knowledge of multiple cloud-based solutions developed by Dhwani for the social sector. Engage with customers, understand their requirements, and provide customized workable Train NGO staff on using the various solutions. Responsible for providing on-going support for partner NGO s, monitor encourage regular usage of the technology solutions. Research for any existing open source or other suitable software already available for new Contribute to standardizing processes, documentation, developing user manuals and the like. Testing of periodic releases of the software. Metrics based approach to drive excellence in exceeding partner expectations. Purpose of the Job: The Junior Associate role is tasked with providing his/her technical and professional expertise for the Technology Solutions Program. The prime focus areas will be Requirement Analysis, Testing, Implementation Support of our software products for the NGOs. A general understanding of technology and software development is expected. Salary Offered: Commensurate with experience years of experience in using and implementing cloud-based software Skills Knowledge: Should have a Graduation or above in Computer Science or Computer Applications Should be technology oriented and knowledgeable of newer trends available Should be self-driven and take complete responsibility of Goonjan implementation at partner organizations located across the country Exposure to social sector is not mandatory but is a plus Working knowledge of Tamil English. Must be comfortable with MS office suite Should be a good team player with efficient multi-tasking ability

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1.0 - 3.0 years

4 - 8 Lacs

Kolkata, Mumbai, New Delhi

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: We are seeking an experienced and motivated Client success professional to join our growing Client Experience team as a technical Client Success Manager (CSM) covering clients in the Middle East and Asia. The individual in this role will be responsible for enabling Clients in the region, ensuring they derive value and fully adopt the Unifocus platform. The CSM will also be responsible for identifying and executing on upsell opportunities within their client base, working both with the sales team and independently. Our CSMs are expected to cultivate strong and productive relationships with our Clients and guide the Client s journey with Unifocus from initial on-boarding through to ongoing operations, by using proactive engagement strategies and Client advocacy. The Unifocus CSM for the Middle East and Asia is responsible for the following major objectives. WHAT WILL YOU DO: Client Onboarding: Our Client success team provides the primary point of contact for new Client onboarding as they transition from implementation to ongoing support and enablement. CSMs are expected to contribute to a process of continual improvement to ensure our Clients can become effective and successful with Unifocus in the shortest possible timeframe. Every Client is different, and our Client success professionals must be able to adapt to the needs of the Client during onboarding, while keeping the Client aligned with the onboarding process. Liaise with vendors for scheduling interface tests and ensure project timelines are honoured. Client Satisfaction and Health: Our Client success team monitors the health of Client relationships. They predict and navigate Client challenges and offer solutions that drive the highest levels of Client satisfaction, retention, and additional enrichment opportunities. A CSM can be expected to provide direct support to a Client experiencing issues and works with the Unifocus Client Services (Support) and Implementation teams to help expedite the resolution of issues. Client Effectiveness (Consultation): As a CSM, you will build relationships with our Clients and become a trusted advisor and the go-to person for best practices and advice. You will be an integral part of their success and bring value to every interaction. A Unifocus CSM is expected to help Unifocus Clients maximize the benefits of our solution, and from time-to-time may deliver training to achieve those goals. Client Retention: As a CSM, you will drive accelerated adoption and usage of the Unifocus platform, leading to higher renewal rates and expansion. Your role will also include providing guidance to the Unifocus Product team on prioritizing specific initiatives and features being developed that would help drive sales revenue and Client satisfaction. A CSM will be responsible for Client retention within their assigned areas of responsibility. Client Upsells: As a technical CSM, you will develop and be required to possess an in-depth knowledge of our company s workforce and service management solutions to existing clients. You should be able to relate this knowledge in way understandable to technical and non-technical Clients. You should be driven to achieve your sales goals and have excellent sales and Client service skills. WHAT ARE WE LOOKING FOR: Degree qualification or equivalent work experience. Experience selling into the hospitality industry or a background in hospitality. Fluent in English. Excellent people skills, with a demonstrated ability to build relationships, find Client pain points, perform networking, and understand Client use cases. Prior experience as a Client Success Manager or Client Experience Manager supporting one or more SaaS solutions. Experience working in varied sized accounts with responsibility for upselling, renewals, and uplift negotiation. Familiarity with Salesforce and Client Success CRM tools. Prior experience in team-building and leading small teams to achieve targeted goals. Prior demonstrated experience in working with large and complex Clients. Demonstrated ability to be flexible and adaptable in the context of a dynamic and growing business. Prepare and give technical presentations to prospective Clients. Communicate with the sales team to understand Client requirements and offer sales support where necessary. Experience in sales and the technology field. THE UNIFOCUS EXPERIENCE: Our Culture Statement: Thriving Together, Achieving Greatness To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day. We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry. In addition to a competitive salary, we offer: Health insurance Paid time off A hybrid environment that promotes a healthy work-life balance Parental leave Professional development assistance Referral program

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9.0 - 14.0 years

25 - 30 Lacs

Kolkata, Mumbai, New Delhi

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As an experienced Senior Software Engineer in Support organization aligned with the client team, you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Oracle Health technologies, you will prioritize, plan, and deliver solution-specific requests and projects both independently and in a collaborative and fast-paced team environment. You will use your technical and CCL skills to perform investigations of scripts and the functionalities directly impacted. Creating net new scripts/programs, do requirements gathering, designing and deploy reports, tools/utilities and so on. You will also use your expertise to bring about Oracle Health s innovations and capabilities. Our Software Engineers are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation. Your goal is to provide tangible and measurable value outcomes that improve care delivery. Preferred Qualifications: Bachelors degree or master s degree in IT, Healthcare or related field, or equivalent relevant work experience. Experience and very good understanding in CCL (Cerner Command Language), integrated solution modules, Java Scripting, HTML. At least 9+ years of experience. Experience in other scripting languages would be an added advantage. Experience working with Oracle Health Millennium. Experience in CCL and technical troubleshooting skills. Experience working in Support or Application Managed Services organization. Expectations: Willing to work additional or irregular hours as needed and allowed by local regulations. Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. Consult with clients on service line workflow and guide them through interdependencies and design decision impacts for custom CCL reporting and custom CCL scripting. Provide support on Custom scripts developed by the client and Oracle Health. Provide solution oversight, direction, and expertise to stakeholders. Develop and maintain complex CCL scripts and applications. Collaborate with cross-functional teams to design and implement scalable solutions. Troubleshoot and resolve technical issues related to CCL. Drive client-specific solution configuration design to meet workflow requirements and make recommendations to clients. Mitigate solution risks and issues. Lead client meetings and events. Drive internal team initiatives. Travel need will be based on business (10% - 20%). Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position. Perform other responsibilities as assigned.

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3.0 - 6.0 years

20 - 25 Lacs

Bengaluru

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Brief about NAT Team: Gourmet function in the NAT team manages partnerships with select premium accounts, identifying their need-state, channelizing all inputs, charting out growth plans, and ensuring that exquisite dining experience is brought to the consumer doorstep. Building a mutually beneficial and sustainable partnership with gourmet restaurants is the key objective that Gourmet team drives. Roles Responsibilities : Complete ownership of National restaurant Chains (accounts) maintaining sustainable and mutually profitable growth on business. Build a long-term strategic partnership with national restaurant chains leveraging JBPs. Use data resources available across business metrics to build deeper insights for partners regularly. Manage and own complete the PL across partners effectively. Understanding of Partner s PL and business decisions based on the same is expected. Manage and Coordinate onboarding, POS integration, Menu changes, Operational Performance metrics, and Streamline processes and systems to maximize customer experience. Align monthly activation on consumer offerings and App marketing interventions in conjunction with the internal teams. Continuously create new growth avenues for restaurants on the platform with deeper engagements. Look to partner on out-of-app marketing solutions that can propel faster growth for the brand on the platform. Ability to resolve partner issues, and escalate to the right internal stakeholders to resolve all issues/queries effectively. Be on top of the competitive landscape in terms of partners positioning in the ecosystem Desired Candidate: Graduate with 3-6 years of experience in Business Development, Sales or Account Management. A competent decision-maker with the ability to develop, own, and build a strategic plan for ensuring the best restaurants partner with us. Result-oriented, data forward and a problem-solving approach towards business. Effective communication skills Should be a team player, working alongside people from all walks of life Identifies builds and uses a wide network of contacts with people at all levels, internally and externally. ""

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1.0 - 6.0 years

20 - 25 Lacs

Bengaluru

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Please note: This opportunity is exclusively onsite. Location: Bengaluru only Who are we Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Are you ready for the next phase of your growth At Whatfix, the Customer Success team is on a mission to maximize the value our customers derive from our product and services. We are looking for a stellar Customer Success Manager who is passionate about solving real business problems for our customers and delivering best-in-class customer service. You will be part of a close-knit motivated team of rock stars consisting of success managers, solutions engineers and project managers.. What do you get to do Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period. Being responsible for every aspect of the customer journey post sales handoff. Be the product champion and consultant to drive desired customer outcomes and enable the customers to realize the potential of Whatfix Understand customer s business, their application for which they have purchased a Whatfix subscription and their key digital adoption goals Identify product usage gaps and provide actionable solutions to the customers Build value-based relationships with customers and create Whatfix champions Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI Ensure customer retention by negotiating and closing renewals Identify opportunities of upselling and cross-selling along with the Account Managers Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully Have a strong business sense to keep looking out for new use cases and solutions using Whatfix to create a win-win situation with customers Communicate and brain-storm with the product team on customer feedback and help refine product roadmap Work with the marketing team to execute customer surveys, case studies, etc Optimize existing processes within the company and actively enhance all Customer Success initiatives Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customers organization What you need to have/ bring to the table: Has relevant 1 to 6 years of work experience in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company Has worked directly with small/medium/large enterprise customers Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to Whatfix and its customers in the capacity of an individual contributor Should be open to aligning with the EMEA (1 pm to 10 pm IST) or India time zone (10 am to 7 pm IST) Prior experience of handling quota based account portfolio, handling customer negotiations and renewals Showcases exemplary written and verbal communication skills to work along with global customers. Passionate about solving problems by understanding customer needs. Should have a growth and learning mindset to solve additional challenges. Interested and aware about different applications enterprises use for their workforce and business processes. Has an exceptional ability to communicate and foster positive business relationships Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products Managed customers across different segments in the past and knows how to manage them differently Exhibits a true passion for customers and for Customer Success Perks Benefits (India) Best-in-class medical insurance coverage Free lunch dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer Scope to represent Whatfix at global events Onsite customer travel and business meetings We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;

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5.0 - 7.0 years

20 - 25 Lacs

Mumbai

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Summary: The Person hired will be responsible for Business developmental activities of Cleaning workspace safety Vertical in India based out of Mumbai. He/She shall Promote brand experience concept with different stake holders in the FM Companies, Building service contactors, Quick service restaurants Hotels and commercial properties Pan India. Identifying the stake holders in key accounts understand customer pain areas, analyze and develop innovative solutions. Expand customer and channel base. Identify New segments and promote New Products. Develop and Maintain Key Accounts relationships. Key Responsibilities 1. Key Account Management : Develop and Manage customer relationship by demonstrating customer first approach, understanding customer priorities, aligning 3M solutions so that they can solve customer problems, build connections at different levels, build long term relationship. 2. Driving Specification : Working consultant with FM Companies, QSRs and End customers to convince them on incorporating 3Ms specs in annual tenders and contracts. Map different stake holders and decision makers, establish relation ship with them, track competitive activity. Identify segment partners in frey and ensure they are in alignment to quote with 3M Products. Work out pricing strategy to determine margins at different level. 3. Pipeline management: Using SFDC ( SFDC Operational Knowledge is must- Account, Lead Opportunity management, Revenue schedule creation, Call Log Ins. 4. Collaborate with Marketing and Technical team to execute marketing campaigns and programs, Convert those leads into opportunities and to sales, plan Tech training programs to win over customer loyalty and develop new applications and penetrate new segments. Understand product FAB and drive value selling. Qualification 1. M.B.A with proven Sales track record. 2. 5-7 years of experience in core sales. 3. Good understanding of doing business with Cleaning Business. 4. Experience of Dealer/Distributor handing will be an added advantage 5. Expereince in conducting seminar / Product demonstration for large customer gatherings. 6. Expereince in Concept Selling / Specification Incorporation.

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3.0 - 8.0 years

7 - 11 Lacs

Chennai

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Develop knowledge of multiple cloud-based solutions developed by Dhwani for the social sector. Engage with customers, understand their requirements, and provide customized workable Train NGO staff on using the various solutions. Responsible for providing on-going support for partner NGO s, monitor encourage regular usage of the technology solutions. Research for any existing open source or other suitable software already available for new Contribute to standardizing processes, documentation, developing user manuals and the like. Testing of periodic releases of the software. Metrics based approach to drive excellence in exceeding partner expectations. Experience: At least 3 years of experience in using and implementing cloud-based software Skills Knowledge: Should have a Graduation or above in Computer Science or Computer Applications Should be technology oriented and knowledgeable of newer trends available Should be self-driven and take complete responsibility of Goonjan implementation at partner organizations located across the country Exposure to social sector is not mandatory but is a plus Working knowledge of Tamil English. Must be comfortable with MS office suite Should be a good team player with efficient multi-tasking ability

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2.0 - 9.0 years

20 - 25 Lacs

Chennai

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Assessment & Diagnosis: Evaluate motor development, posture, balance, and coordination in children. Identify developmental delays, neuromuscular disorders, or orthopedic conditions. Use pediatric-specific assessment tools and scales. Treatment Planning & Implementation: Develop individualized treatment plans based on the childs age, diagnosis, and functional goals. Use play-based therapy and child-friendly techniques to enhance motor skills. Provide early intervention for infants and toddlers with developmental delays. Therapeutic Interventions: Administer therapies for conditions such as cerebral palsy, muscular dystrophy, Down syndrome, spina bifida, and post-surgical rehab. Improve strength, flexibility, coordination, and functional mobility. Use assistive technology or orthotic devices when needed. Family & Caregiver Education: Educate parents and caregivers on home exercise programs and posture correction. Offer strategies to support motor development in daily routines. Collaboration: Work in multidisciplinary teams with pediatricians, occupational therapists, speech therapists, and educators. Participate in IEP (Individualized Education Program) meetings if working in school settings. Progress Monitoring: Document treatment progress and modify plans as needed. Provide reports to referring physicians, schools, or other healthcare professionals. Supportive Care: Create a safe and engaging environment tailored to childrens emotional and developmental needs. Encourage participation through positive reinforcement and age-appropriate communication. Requirements In-depth knowledge of pediatric growth and development Strong understanding of common pediatric conditions and treatments Excellent observation and assessment skills Creativity in engaging children in therapy sessions Patience and empathy Effective communication with children, families, and teams Documentation and report writing Ability to adapt therapy techniques to suit various ages and abilities ","

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0.0 - 6.0 years

5 - 6 Lacs

Bengaluru

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Job Summary We are seeking a detail-oriented and experienced Accounts Payable Specialist with a specialization in processing employee claims through Concur tool. The ideal candidate will have a strong background in accounts payable processes, exceptional expense audit skills, and an in-depth understanding of Concur software. This role involves managing and processing employee claims efficiently while ensuring compliance with Ametek s policies and financial regulations Required Skills 1.Proven experience in accounts payable with a focus on processing employee claims. 2.Strong proficiency in Concur software and other relevant financial tools. 3.Knowledge of accounting principles and financial regulations. 4.Excellent attention to detail and organizational skills. 5.Effective communication and interpersonal skills. 6.Ability to work independently and collaboratively in a fast-paced environment Desired Skills 1.Previous experience in a multinational or large corporate environment. 2.Familiarity with Concur tool. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the SP 500. Visit www.ametek.com for more information.

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3.0 - 8.0 years

3 - 5 Lacs

Hyderabad

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Apply Job Type Full-time Description Description Why work at nimble This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! Who we are! nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. Job Summary and primary duties: Responsible for, but not limited to, the following: Submit electronic claims for facilities and insurance carriers Work scrubbing/editing reports from billing systems and clearinghouses Work with other departments regarding resubmission of claims Work and track acceptance and rejections reports Research and fix system problems causing delay in claims submission Requirements Education and Experience: High School diploma or equivalent Minimum 3 years experience in field preferred Familiarity with working loops and segments Familiarity with the most common payer rejections Regular use of clearinghouses Experience submitting paper and electronic claims preferred Knowledge of commonly used insurance billing concepts

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6.0 - 11.0 years

25 - 30 Lacs

Bengaluru

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Job Description Summary Provides quality and regulatory strategy and direction to the business regarding healthcare industry regulatory requirements for Field Actions. Works closely with the Business Segments, Regulatory RA, and Services to provide guidance from initiation to closure of Field Actions. Has knowledge of best practices, in-depth understanding of key business drivers and uses this to accomplish their work. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Roles and Responsibilities The Field Actions RA Leader is responsible for the regulatory actions associated with field actions; business FMIs and Recalls. The individual provides regulatory strategy and directory to the business regarding the regulatory requirements for post market compliance for the field action. They manage customer letter translations and workflows ensuring timely and accurate patient safety notifications are deployed to impacted customers. They work with the product teams (Engineering and Quality) in the development of the recall strategy ensuring all impacted functions are included (commercial, legal, service, operations, regulatory). Develops in-depth knowledge of a discipline while using prior experience and acquired expertise to execute functional policy/strategy. This is an individual contributor with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations. Impacts projects, processes and procedures within the Field Action space. The role operates with some autonomy, but is focused on execution of activities/provision of advice within an enabling discipline covered by standard functional practices and procedures. Activities require professional judgment, but may require more senior levels of guidance. Utilizes technical expertise and judgement to solve problems. Leverages technical skills and analytical thinking required to solve problems. Utilizes Lean principles to help drive recall execution improvements (e.g customer letters distribution, consignee list validation, reconciliation, etc.) Acts as a resource for colleagues with less experience. May lead projects as an output of Kaizens, CAPA actions, or other improvement efforts. Explains information; developing skills to bring team members to consensus around topics within field. Acts are a resource for the business on usage of Smarteeva (Customer Recall Management tool). Guides teams on usage, creating report and works with IT on escalating defects. Have the ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems. Be able to prioritize information for data analysis. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own team to arrive at decisions. Qualifications Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Quality Assurance or Regulatory Affairs). Preferred Qualifications Experience working in Smarteeva (Customer Recall Management Tool) to upload data and supporting documents, transact within the tool, and create reports. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Relocation Assistance Provided: No

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

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Prepaid C2 Service Join our Payments Solution Center team at JPMorgan Chase Co., where payments are more than just transactions. We provide support to clients leveraging sophisticated digital, end-to-end solutions to manage their business and working capital. You will utilize various digital channels. Successful specialists balance their focus on business results with offering options and finding solutions to help our customers. This role requires managing interactions with business partners at all levels and across multiple lines of business, ensuring daily tasks are completed. You will be part of a high-performing global team, working with a variety of clients, tackling diverse problem types of varying complexity across multiple products. Job Responsibilities Are very comfortable communicating with customers in a metrics-driven environment. Are able to navigate multiple technologies while staying engaged with our customers. Demonstrate resiliency and extreme adaptability in a fast-paced environment. Possess strong customer focus with the ability to have detailed conversations with our customers. Take ownership of each customer interaction while treating customers with respect and responding with empathy. Document customer account activities thoroughly and concisely. Demonstrate personal excellence, including punctuality, integrity, and accountability. Approach problems logically and with good judgment to ensure the appropriate customer outcome. Make appropriate decisions on behalf of our customers quickly and effectively. Effectively prioritize work to ensure efficiency. Abide by all applicable regulatory and department practices and procedures. Have the ability to work independently and in a team environment. Think critically and exercise independent judgment. Required qualifications, capabilities and skills High School diploma/GED required. 2+ years of Customer Service experience preferred. Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face-to-face. Full-time in-office availability across various shifts and holidays where supported markets are open. Proficiency with basic computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred. Ability to build and maintain good working relationships with business partners. Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work. Effectively manage operational risk through adherence to established procedures and controls. Strong oral and written communication skills, with a proven ability to communicate and interact with various levels and translate complex requirements into simple guidance. Work Schedule The position requires candidates to work varying schedules within the companys operating hours of 24/7.

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4.0 - 9.0 years

8 - 13 Lacs

Bengaluru

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1. Main Mission The Software Customer Success Specialist (CSS) plays a central role in ensuring successful onboarding, adoption, and value realization across Schneider Electric s software portfolio (e.g., EcoStruxure Building Operation, Power Monitoring Expert, EcoStruxure Power Operation, Building Activate, Building Data Platform etc). The CSS ensures that customers achieve their expected business outcomes by guiding them through onboarding, usage, and expansion opportunities. This role operates in two distinct modes: Customer-Facing Execution: In countries or regions where Schneider Electric s software offers are newly introduced or still gaining traction, the CSS takes a proactive, hands-on role working directly with customers . Responsibilities include onboarding, success planning, product enablement, and renewal preparation. Enablement and Governance: In more mature regions, the CSS works as an internal enabler , supporting local Customer Success Managers and Sales teams. Responsibilities include building standardized playbooks , providing training , tracking KPIs , and ensuring consistent execution of success motions across countries. Where only a single SE software offer is deployed, the CSS will take on end-to-end CSM responsibilities for that customer. 2. Activities and Areas of Responsibility A. Customer-Facing Execution (Countries with developing offers) Lead software onboarding and adoption programs with direct customer involvement. Facilitate success planning sessions with customers, aligning outcomes to business objectives. Creating Customer Success Plans Deliver product enablement sessions and drive self-sufficiency in software usage. Monitor customer health scores, user engagement, and data trends via platforms like Totango. Identify at-risk customers and implement retention strategies. Actively promote expansion, upsell and cross-sell opportunities by showcasing value across portfolios, underutilized modules or integrated offers. Serve as an escalation point for customer concerns, working with support and product teams. B. Enablement Standardization (Countries where offers are establised) Develop and refine software-specific customer journey maps , onboarding checklists, and playbooks. Conduct regular training and coaching sessions for regional Customer Success Managers, Solution Architects, and Sales teams. Promote best practices in adoption, success planning, usage tracking, and KPI monitoring. Provide internal teams with insights on new software features and their positioning. Analyze adoption patterns and customer feedback to continuously improve success motions. Act as a governance lead to ensure customer success activities are consistently delivered and measured across all regions. 3. Main Interactions Customers : Direct engagement (developing markets), value realization, feedback collection. Local CSSs/ CSMs / Local Sales Teams : Training, playbook handoff, customer health reviews. Software Offer Managers / Product Teams : Feature alignment, feedback loops. Connected Services Hub (CSH) : Leverage remote monitoring and diagnostic capabilities where applicable. CS Operations / IT Teams : Tool adoption (Totango, Tableau), dashboarding, data hygiene. Technical Support Teams : Coordination on software issues or escalations. 4. Key Success Factors Strong expertise in Schneider Electric software offers and their application in buildings/energy environments. Ability to coach and enable others while also leading direct customer execution when needed. Ability to translate technical features into business value for customers Effective at using Customer success and analytics platforms to derive insights and guide actions. Skilled at scaling success strategies across countries while accounting for local nuances. Technically credible with a customer-first, outcome-oriented mindset. 5. Performance Measurement (KPIs) Customer Retention % Expansion opportunities identified Software onboarding and time-to-value metrics Adoption rates and usage growth. % Customer Success Plans created with Customers Customer Health Score Improvement Number of standardized playbooks and training delivered Community Call Engagement Customer satisfaction (NPS) 6. Education and Skills Bachelor s degree in Engineering, Information Systems, or other applicable experience. 4+ years of experience in Customer Success, Inside Sales, Technical Consulting, or training enablement Familiarity with Schneider Electric software (EBO, PME, EPO and other EcoStruxure products preferred). Experience using Totango, Tableau, Salesforce, or equivalent platforms. Exceptional communication skills with the ability to explain technical concepts to diverse audiences. Highly organized, self-driven, and adaptable to working across varied cultural and market contexts.

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2.0 - 4.0 years

5 - 9 Lacs

Mumbai

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Company: Marsh Description: Marsh is seeking candidates for the following position based in the Mumbai(Powai) office. Analyst / Senior Analyst - Insurance services (Grade B1/B2) What can you expect: Excellent exposure to complex diverse insurance handling work. Opportunity to enhance insurance knowledge and understanding build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles responsibilities overview, expectations of various stakeholders to make you successful in this role. Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency have a good understanding of process and systems finally within 90 days be able to handle the work processing with limited support What is in it for you Holidays (As Per the location - the final decision will depend on business requirements at that time) Shared Transport (Provided the address falls in accepted service zone) We will count on you to: Process and self-Management: Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times. Maintains performance standards. Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves Ready to work in below shifts : 6:30 PM to 3:30 AM Your hiring manager and HR will inform you the shift requirement for the team you are interviewing for. Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Specialitys systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance What you need to have: Prior years of work experience Graduate in any stream Fair understanding of Insurance Broking business and dynamics Good command over spoken and written English Superior comprehension and articulation skills Ability to prioritize and organise tasks, work within stiff timelines Eye for detail and innovative mindset Basic knowledge of MS Office Willingness to learn and adapt to changes What makes you stand out: Insurance certification from The Institutes, USA Post-Graduation/Certificate Courses in Insurance Any prior experience on any insurance process While the above are basic requirements mentioned, the role may not be limited to only these listed. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

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1.0 - 6.0 years

6 - 10 Lacs

Kanpur

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Major accountabilities The primary goal of the Key Account Manager would be to manage the overall relationship of the top key account and ensure value selling. Drive and grow business within identified key accounts - understand competitors volume of business within those accounts, anticipate barriers to product usage and ensure access to targets. Responsible to drive new conversions and performance of big corporate account and develop sales pipeline and conversion plan as projected. Review key account sales performance on a regular basis and take corrective action. Accountable for achieving the yearly budgeted target - Build a forecast state wise to meet the budget numbers. Responsible to manage the Internal External Relationship - Identify key stakeholders and build manage relationships within identified Key Accounts. Builds extensive relationships with decision makers and influencers of key accounts after assessing their needs, purchasing method, and frequency of contact preferences strictly adhere to the compliance guidelines while engaging with KOLs or other commercial entities. Drive execution excellence Responsible for engagement and development of KOL/KBL customers Achieve Monthly, Quarterly Annual Sales Targets of segment as per the given territory. Driving business development initiatives to expand business through new hospital entries. Responsible for Customer Satisfaction - Solicit Customer Satisfaction Surveys participation, investigate causes of customer dissatisfaction. Update the Must-See List (MSL) regularly by identifying the uncovered doctors on CRM. Promote Amneal Differentials for creating brand recall amongst the doctors. Map Efforts with Outcomes and drive effectiveness and efficiency. Design and deploy KPIs to capture success of Account. Support commercial excellence team with channel performance dashboards for management review. Channel performance reporting and execution analytics.

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1.0 - 3.0 years

6 - 9 Lacs

Noida

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Job Description: An Associate Analyst I works with our clients (banks and non-bank institutions) to provide review and analysis in order to help them fight financial crime and mitigate financial crime risks. The purpose of this role is to detect and investigate unusual financial activity by performing detailed monitoring of moderate to complex account activity and ensure compliance with regulatory policies, operational policies, and/or review client files for the purpose of performing Know your Customer (KYC) Procedures. As an Associate Analyst I, you will research and analyze various sources of data and provide written summaries of recommendations and conclusions as it relates to the identification of suspicious or unusual financial activity and/or reviewing client files for the purpose of performing Know your Customer (KYC) Procedures. You will need to exercise discretion and judgment in the work and must be able to work efficiently and independently in a fast-paced, dynamic environment. Primary Responsibilities Evaluate and monitor transactional activity to asses s potential suspicious activity. Verify the identity of clients to understand the nature and purpose of their relationship with the financial institution for the purposes of performing Know your Customer (KYC) Procedures . Interpret and implement client-operating policies regarding financial data. Identify data anomalies and red flags for money laundering, terrorist financing, fraud, sanctions violations, and escalate for second level review. Adhere to all designated timeframes and procedures to ensure on time and accurate completion of work. Submit written work product for review by AMLRS quality control teams, make the requested adjustments as necessary, and apply the feedback going forward. Meet production and quality standards for completing assignments. Work and contribute in a team-oriente d and collaborative environment. Adhere to and comply with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering, as well as adhering to company policies and procedures and client requirements . Required Q ualifications Bachelor s Degree Strong oral communication skills and ability to produce narrative and written summaries clearly synthesizing recommendations and conclusions. Strong analytical, problem solving and organizational skills. Proficient in Microsoft Excel Microsoft Word, with ability to learn new technologies quickly. Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships . Preferred Q ualifications Strong entrepreneurial spirit, highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities for improvement . Normal Working Hours and Conditions C ore business hours are generally 8:0 0 am - 5:00 pm . However , this position may require work to be performed outside of the core business hours based on Company operations across different time zones. Physical R equirements Primary functions require sufficient physical ability and mobility to work in office setting; to stand or sit for prolonged periods of time; to work at a computer for a minimum of eight hours; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight.; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard and mouse; to travel to other office locations and to communicate with others . Competencies Customer Centricity Put the customer s voice at the center of all decision-making . Ask ourselves will this benefit the customerbefore making any decisions . Use our expertise to guide and support our customers to achieve their goals . Work with other functions and teams to drive business performance with our customers . ACT Feedback Model Before giving feedback, be clear on how a specific behavior change will help the individual or the company. Giving feedback to get frustration off your chest or intentionally hurt the other person is not tolerated. Be precise in giving or receiving feedback so that specific input can lead to better outcomes. Listen to and consider all feedback provided. Work with your manager to determine whether to take this feedback forward or disregard it.

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Exploring Usage Jobs in India

The usage job market in India is booming with opportunities for skilled professionals in various sectors. Whether you are a developer, analyst, consultant, or project manager, there are plenty of roles available for those with expertise in usage. Companies across industries are constantly seeking talented individuals who can help them optimize their usage strategies and improve overall efficiency.

Top Hiring Locations in India

If you are looking for usage jobs in India, here are 5 major cities where you will find active hiring: 1. Bangalore 2. Mumbai 3. Delhi 4. Hyderabad 5. Pune

Average Salary Range

In India, the average salary range for usage professionals varies based on experience level. Entry-level professionals can expect to earn around INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 12-15 lakhs per annum.

Career Path

A typical career progression in the field of usage may look something like this: - Entry-level Analyst - Senior Analyst - Team Lead - Manager - Director

Related Skills

In addition to expertise in usage, professionals in this field are often expected to have skills in data analysis, project management, communication, and problem-solving.

Interview Questions

Here are 25 interview questions you may encounter when applying for usage roles:

  • What is your experience with usage optimization? (basic)
  • Can you explain how you have helped improve usage efficiency in your previous roles? (medium)
  • How do you stay updated on the latest trends and best practices in usage? (basic)
  • What tools do you use for tracking and analyzing usage data? (medium)
  • Can you walk us through a successful usage optimization project you have worked on? (advanced)
  • How do you approach identifying and addressing usage bottlenecks? (medium)
  • What role do you think technology plays in optimizing usage? (basic)
  • How do you ensure data accuracy and integrity in your usage analysis? (medium)
  • How do you prioritize and manage multiple usage optimization projects simultaneously? (medium)
  • Can you explain a challenging situation you faced while working on a usage project and how you resolved it? (advanced)
  • How do you collaborate with cross-functional teams to drive usage improvements? (medium)
  • What metrics do you consider most important when measuring usage efficiency? (basic)
  • Can you explain a time when your recommendations led to significant improvements in usage performance? (medium)
  • How do you handle resistance to change when implementing new usage strategies? (medium)
  • What do you think are the key challenges in optimizing usage for a large organization? (advanced)
  • How do you approach developing a usage optimization plan from scratch? (medium)
  • Can you explain the difference between predictive and prescriptive usage analytics? (advanced)
  • How do you ensure that your usage recommendations align with overall business goals? (medium)
  • What role does user feedback play in your usage optimization strategies? (basic)
  • How do you measure the success of a usage optimization project? (medium)
  • Can you explain the difference between correlation and causation in usage analysis? (advanced)
  • How do you handle situations where usage data is incomplete or inconsistent? (medium)
  • How do you prioritize which usage optimization projects to focus on first? (medium)
  • Can you provide examples of successful usage optimization strategies you have implemented in the past? (advanced)
  • How do you ensure that your usage recommendations are sustainable in the long term? (medium)

Closing Remark

As you prepare for your job search in the field of usage, remember to showcase your expertise, experience, and passion for optimizing usage strategies. By honing your skills, staying updated on industry trends, and preparing confidently for interviews, you can land your dream job in this thriving field. Good luck!

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